What users are saying about
20 Ratings
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Score 8.7 out of 100
12 Ratings
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Score 7.9 out of 100

Feature Set Ratings

    Online Storefront

    7.7

    ChannelAdvisor

    77%

    Yahoo Small Business

    Feature Set Not Supported
    N/A
    ChannelAdvisor ranks higher in 8/8 features

    Product catalog & listings

    6.0
    60%
    5 Ratings
    N/A
    0 Ratings

    Product management

    8.0
    80%
    5 Ratings
    N/A
    0 Ratings

    Bulk product upload

    9.0
    90%
    4 Ratings
    N/A
    0 Ratings

    Branding

    8.2
    82%
    2 Ratings
    N/A
    0 Ratings

    Product variations

    8.2
    82%
    4 Ratings
    N/A
    0 Ratings

    Website integration

    9.6
    96%
    2 Ratings
    N/A
    0 Ratings

    Visual customization

    9.6
    96%
    2 Ratings
    N/A
    0 Ratings

    CMS

    3.0
    30%
    1 Rating
    N/A
    0 Ratings

    Online Payment System

    10.0

    ChannelAdvisor

    100%

    Yahoo Small Business

    Feature Set Not Supported
    N/A
    ChannelAdvisor ranks higher in 1/1 features

    eCommerce security

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    eCommerce Marketing

    6.0

    ChannelAdvisor

    60%

    Yahoo Small Business

    Feature Set Not Supported
    N/A
    ChannelAdvisor ranks higher in 3/3 features

    Promotions & discounts

    7.0
    70%
    4 Ratings
    N/A
    0 Ratings

    Personalized recommendations

    6.0
    60%
    3 Ratings
    N/A
    0 Ratings

    SEO

    5.0
    50%
    1 Rating
    N/A
    0 Ratings

    eCommerce Business Management

    8.9

    ChannelAdvisor

    89%

    Yahoo Small Business

    Feature Set Not Supported
    N/A
    ChannelAdvisor ranks higher in 5/5 features

    Multi-site management

    9.6
    96%
    4 Ratings
    N/A
    0 Ratings

    Order processing

    10.0
    100%
    5 Ratings
    N/A
    0 Ratings

    Inventory management

    7.0
    70%
    5 Ratings
    N/A
    0 Ratings

    Shipping

    10.0
    100%
    5 Ratings
    N/A
    0 Ratings

    Custom functionality

    8.0
    80%
    3 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • ChannelAdvisor is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    9.0

    ChannelAdvisor

    90%
    8 Ratings
    1.0

    Yahoo Small Business

    10%
    1 Rating

    Likelihood to Renew

    7.0

    ChannelAdvisor

    70%
    3 Ratings

    Yahoo Small Business

    N/A
    0 Ratings

    Support Rating

    ChannelAdvisor

    N/A
    0 Ratings
    1.0

    Yahoo Small Business

    10%
    2 Ratings

    Implementation Rating

    8.0

    ChannelAdvisor

    80%
    2 Ratings

    Yahoo Small Business

    N/A
    0 Ratings

    Likelihood to Recommend

    ChannelAdvisor

    Excellent for marketplace sellers with a lot of products - or those with a high turnover of SKUs. Not well suited to the small seller with only a few SKUs to promote. Also probably not suited to someone who only cares about a single marketplace. The real strength of it comes from managing multiple marketplaces through a single system.
    Anonymous | TrustRadius Reviewer

    Yahoo Small Business

    I would tell a colleague to stay clear of Yahoo Web Hosting/Yahoo Small Business. Our business has been with Yahoo due to the fact that there was nothing else around at the time of our signing up with them. Since then there are much better alternatives as the fact that Yahoo has virtually no third party support really hurts it, and the fact that it is so barebones and hard to customize and work in the back end makes it so that you have to find one of the few expensive developers that specialize in Yahoo. This is another huge hurdle if you plan to build a good website.
    Anonymous | TrustRadius Reviewer

    Pros

    ChannelAdvisor

    • Complex, Yet Simple Navigational Interface: ChannelAdvisor is a beast, but navigating through their platform is relatively straightforward. The overall heirarchy is very well put together.
    • One Feed to Rule Them All: With ChannelAdvisor, all we have to do is connect our inventory to their system once. Instead of having to construct and connect dozens of different product feeds to our internal inventory system, we simply connect to ChannelAdvisor and use the same single feed to build out all others' website templates.
    • Product Mapping Made Easy: Mapping product attribute data across a multitude of unique online marketplaces and digital marketing sites can seem like a daunting task. ChannelAdvisor does a great job of simplifying this process, providing easy-to-understand and manage feed templates containing helpful descriptions and categorization.
    • Business Rules and Lookup Lists: I use these all the time when "transforming" our raw inventory data to the specifications of any given feed. They are extremely helpful and super easy to build.
    • Efficient Product Optimization: Instead of having to deal with the time-consuming task of making minute changes to thousands and thousands of skus, ChannelAdvisor allows you to automate these changes in a matter of minutes. It's much more scalable for our business.
    Taylor Amon | TrustRadius Reviewer

    Yahoo Small Business

    • Yahoo Web Hosting/Small Business is above else, cheap in pricing at the very least in terms of monthly costs.
    • The backend of Yahoo Web Hosting/ Small Business is customizable, assuming you can find one of the few developers that can code for it.
    • We were given a dedicated account manager though I believe it was because of how long we were with yahoo and how many complaints we had.
    Anonymous | TrustRadius Reviewer

    Cons

    ChannelAdvisor

    • Lack of customization, documentation, tutorials, support for the premium webstore
    • Lack of innovation. My client was told that the basic web store was being replace by the premium web store so they needed to upgrade. In my opinion the basic web store was actually much more flexible and robust than the premium web store. Now (it has been less than 2 years) they are making my client switch from the premium web store to "Shopify" and they are charging more money for this. My client was charged to upgrade each time and the process to upgrade was expensive, time consuming, and very convoluted. ChannelAdvisor needs to invest in their technology and migrate data for ChannelAdvisor changes technology. But the experience as an end user is very frustrating since the way of doing things keep changing and not always for the better result for the customer.
    • Channel Advisor needs better support. Help Desk, knowledge base, etc. there are a lot of things you can do with ChannelAdvisor but it is my experience that nothing is very straight forward and there are many different potential problems you will run into and ChannelAdvisor points the finger at "Google" or "Amazon" or "Ebay" instead of helping solve a problem from end to end.
    • It is quite expensive for what it does. I would not have advised my customer to use their product but they were so entrenched that they had no other choice.
    Anonymous | TrustRadius Reviewer

    Yahoo Small Business

    • Extremely old and outdated back end.
    • Yahoo Web Hosting is at the very least customizable but everything beyond just running a simple store requires custom work that you will have to pay an expensive developer to fix for you.
    • Yahoo Web Hosting is a complete mess in terms of branding and policies. In the span of our last year with them, they went from Yahoo to Yahoo small business to Aabaco and then back to Yahoo and each time were assigned a different account manager.
    • Abysmal customer service, every time we had to open a ticket we had a customer service agent in India that could not fix our issue and we were eventually assigned an account manager after numerous complaints.
    • Barely any apps or app eco system on Yahoo.
    • Frequent down times caused by Yahoo Web Hosting cost our business lots of lost revenue.
    • So antiquated and backwards, they were one of the last companies that I know of to switch over to https, we reached out to them several times to switch our website to https and it took an agonizing amount of time for Yahoo to implement it for all their customers.
    Anonymous | TrustRadius Reviewer

    Pricing Details

    ChannelAdvisor

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    Optional

    Starting Price

    Yahoo Small Business

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Likelihood to Renew

    ChannelAdvisor

    ChannelAdvisor 7.0
    Based on 3 answers
    Without ChannelAdvisor, our business wouldn't be where it is today so the idea of NOT renewing is out of the question. By not renewing we would have to hire more employees and have more of a workload for existing employees. By keeping costs low and employees effecient we have been able to grow exponentially.
    MATTHEW MITCHELL | TrustRadius Reviewer

    Yahoo Small Business

    No score
    No answers yet
    No answers on this topic

    Support Rating

    ChannelAdvisor

    No score
    No answers yet
    No answers on this topic

    Yahoo Small Business

    Yahoo Small Business 1.0
    Based on 2 answers
    The customer support for Yahoo Web hosting is a complete disaster. Every call is transferred to a technical support department that is in India which usually isn't an issue as that is the norm for a lot of businesses, however, this technical support team in Yahoo does not know how to diagnose issues or offer support. Every issue we had some, some critical like why is our website down were met with clueless customer support agents that would get back to us in 48 hours minimum. Eventually, we were given an account manager that actually did his best and was able to get to the right people at times for critical issues but it still was a complete hassle and waste of time every time we had any issue with Yahoo Web hosting.
    Anonymous | TrustRadius Reviewer

    Implementation Rating

    ChannelAdvisor

    ChannelAdvisor 8.0
    Based on 2 answers
    Better control of scope between the resources on both sides involved would allow for better change management.
    Brent Boutwell | TrustRadius Reviewer

    Yahoo Small Business

    No score
    No answers yet
    No answers on this topic

    Alternatives Considered

    ChannelAdvisor

    Our brand is growing online at a rapid clip, and we wanted a platform that would scale accordingly. The feature that really sold us was the automatic workflows. If we want a certain type of product that's going to a customer in a certain state to ship a certain way, we could make that happen automatically without any human touch! Wow!
    Blake Baron | TrustRadius Reviewer

    Yahoo Small Business

    After we departed Yahoo Web hosting we found out that there are numerous much better web hosting platforms, the main we focused on were Shopify, GoDaddy, BigCommerce, and WordPress. Between either is a much better alternative than Yahoo Web hosting as they all have much better third party support, more familiarity in the platforms which means more developers that are familiar with the platforms. Above all else, all three of these companies have stood the test of time and haven't rebranded themselves into different company names like Yahoo did with Aabaco and back and are much better for any small business.
    Anonymous | TrustRadius Reviewer

    Return on Investment

    ChannelAdvisor

    • This is an expensive tool that takes time to implement properly. You have to be ready to absorb costs and in downtime not selling.
    • Once set up well, it has some advantages that help with sale increases and fewer headaches.
    • We now use the same amount of people but have absorbed about 25% more business coming in.
    Kim Hoogenboom | TrustRadius Reviewer

    Yahoo Small Business

    • Yahoo Web Hosting impacted our business in a very negative way with all the time we wasted and revenue we lost.
    • Our biggest loss of revenue was deciding to stay longer than we had to with Yahoo Web Hosting as the cost of moving to another platform was high but we had no choice.
    • Yahoo Web Hosting constantly interfered with our workflow with its lack of third party support and poor customer service and constant downtimes.
    • For instance when we wanted to find an inventory system for our business virtually NO ONE supported Yahoo.
    Anonymous | TrustRadius Reviewer

    Screenshots

    Yahoo Small Business

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