What users are saying about
4 Ratings
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Score 8 out of 100
87 Ratings
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Score 7.8 out of 100

Feature Set Ratings

    CPQ

    ChannelOnline

    Feature Set Not Supported
    N/A
    7.2

    ConnectWise Sell

    72%
    ConnectWise Sell ranks higher in 10/10 features

    Quote sharing/sending

    N/A
    0 Ratings
    8.0
    80%
    42 Ratings

    Product configuration

    N/A
    0 Ratings
    7.9
    79%
    41 Ratings

    Configuration options

    N/A
    0 Ratings
    7.0
    70%
    40 Ratings

    Pricing rules

    N/A
    0 Ratings
    8.9
    89%
    41 Ratings

    Price adjustment

    N/A
    0 Ratings
    8.0
    80%
    42 Ratings

    Purchase history and open contracts

    N/A
    0 Ratings
    6.0
    60%
    37 Ratings

    Guided selling/Sales portal

    N/A
    0 Ratings
    6.0
    60%
    36 Ratings

    CPQ reporting & analytics

    N/A
    0 Ratings
    2.0
    20%
    34 Ratings

    CPQ-CRM integration

    N/A
    0 Ratings
    7.9
    79%
    39 Ratings

    Attachments to quotes

    N/A
    0 Ratings
    9.9
    99%
    39 Ratings

    Attribute Ratings

    • ChannelOnline is rated higher in 1 area: Likelihood to Renew
    • ConnectWise Sell is rated higher in 5 areas: Likelihood to Recommend, Usability, Performance, Support Rating, Product Scalability

    Likelihood to Recommend

    4.0

    ChannelOnline

    40%
    1 Rating
    8.8

    ConnectWise Sell

    88%
    48 Ratings

    Likelihood to Renew

    4.0

    ChannelOnline

    40%
    1 Rating
    1.0

    ConnectWise Sell

    10%
    10 Ratings

    Usability

    3.0

    ChannelOnline

    30%
    1 Rating
    6.5

    ConnectWise Sell

    65%
    6 Ratings

    Availability

    3.0

    ChannelOnline

    30%
    2 Ratings

    ConnectWise Sell

    N/A
    0 Ratings

    Performance

    5.0

    ChannelOnline

    50%
    2 Ratings
    6.3

    ConnectWise Sell

    63%
    10 Ratings

    Support Rating

    5.0

    ChannelOnline

    50%
    2 Ratings
    8.8

    ConnectWise Sell

    88%
    14 Ratings

    Implementation Rating

    ChannelOnline

    N/A
    0 Ratings
    8.8

    ConnectWise Sell

    88%
    8 Ratings

    Product Scalability

    2.0

    ChannelOnline

    20%
    1 Rating
    8.2

    ConnectWise Sell

    82%
    5 Ratings

    Likelihood to Recommend

    ChannelOnline

    It would be ideal for a small solution provider looking for an entry level option to handle many of the company's functions at the same time. If customer relationship management, sales reporting, having a indexed eCommerce site, or having the ability to connect to 3rd party solutions is important to you; I would not go with ChannelOnline
    Anonymous | TrustRadius Reviewer

    ConnectWise Sell

    The most powerful features are the fact that you can see when your clients have viewed your quote, and that it can pull in real-time information about the products you are selling. It is all online-based, so you can use it from anywhere which is a big advantage over other quoting tools that I have used. We don't use the procurement capabilities, but for quoting pricing and customer visibility it works fantastically.
    Garry Adams | TrustRadius Reviewer

    Pros

    ChannelOnline

    • Detailed product information
    • Product reviews
    • Supplier Relationships
    Anonymous | TrustRadius Reviewer

    ConnectWise Sell

    • ConnectWise Sell does an excellent job of neatly presenting quotes and proposals to the end user. There are multiple different options for the look and function of the quotes. There are also options for custom quote templates that are designed directly for your organization.
    • ConnectWise Sell does a reasonably good job of connecting to and working with Autotask. It took our organization about 6 months to figure out the correct way to flow from quote to invoice with our systems. Sell will easily pull in your customer information from Autotask into a quote and allow you to send the quote direct from your email.
    Abraham Ford | TrustRadius Reviewer

    Cons

    ChannelOnline

    • Sales Reporting Features
    • Product Documentation and Training
    • Customer Relationship Management
    • Account Management
    • Supplier Integration
    • New Release Information
    • Search Engine Indexing
    • Custom Solutions
    Anonymous | TrustRadius Reviewer

    ConnectWise Sell

    • I'd like to see ConnectWise Sell develop a more user-friendly environment for advanced form and template design that doesn't require developer skills or consulting engagements. in order for us to develop these forms makes us reliant on consultants. These engagements are worth the cost, but sometimes we just don't have time to wait for them to be delivered.
    • I'd like to see ConnectWise Sell automatically generate a quote for items such as warranties or services that are expiring in ConnectWise Manage. This would save us a tremendous amount of time preparing quotes.
    • I'd like to see a new version automatically created when changes are made to a quote with the ability to reverse or revert back to a particular version. Sometimes people make mistakes and delete or change something they shouldn't have. Or customers want a change to version 1 only to change their minds when you send them the updated one, and want to go back to the original one.
    David Landry | TrustRadius Reviewer

    Pricing Details

    ChannelOnline

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    ConnectWise Sell

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    No

    Starting Price

    Likelihood to Renew

    ChannelOnline

    ChannelOnline 4.0
    Based on 1 answer
    Updates aren't valuable and don't see us ever being ahead of the competition with this solution. Feature enhancements that are released are just attempts to stay relevant with other ERPs in the industry. If you're trying to take your company to the next level this isn't going to be your solution unless you're a very small company
    Anonymous | TrustRadius Reviewer

    ConnectWise Sell

    ConnectWise Sell 1.0
    Based on 10 answers
    We are in our 4th year with Quosal and fully expect to renew again and again. With their development of additional features such as the Order Porter, Visual Quoting and others, we see the adoption rates continuing to rise while making our time to quoted shorter and shorter. Quosal and ConnecWise's vision of automated quoting is an exciting frontier that we are very happy to be a part of
    Bill McCord | TrustRadius Reviewer

    Usability

    ChannelOnline

    ChannelOnline 3.0
    Based on 1 answer
    The interface is pretty easy to use and get used to. It's the lack of account, product and customer management usability that hinders ChannelOnline
    Anonymous | TrustRadius Reviewer

    ConnectWise Sell

    ConnectWise Sell 6.5
    Based on 6 answers
    Quosal is a very solid product with a LOT of functionality. Quosal has two main products that they offer, 'Quosal Sell' and 'Quosal Create.' If you are looking for an "out-of-the-box" or "ready to use" quoting software, I would recommend Quosal Sell. If you are interested exploring advanced functionality and integration or have a resource on staff willing to assume an "admin" role, I would highly recommend Quosal Create.
    Jared Connell | TrustRadius Reviewer

    Reliability and Availability

    ChannelOnline

    ChannelOnline 3.0
    Based on 2 answers
    We are down for 5-20 minutes once or twice a month
    Anonymous | TrustRadius Reviewer

    ConnectWise Sell

    No score
    No answers yet
    No answers on this topic

    Performance

    ChannelOnline

    ChannelOnline 5.0
    Based on 2 answers
    No answer on this topic is available.

    ConnectWise Sell

    ConnectWise Sell 6.3
    Based on 10 answers
    I dont think we use this tool to potential
    Tabby Stoeppel | TrustRadius Reviewer

    Support Rating

    ChannelOnline

    ChannelOnline 5.0
    Based on 2 answers
    Support Staff is very nice and friendly. Most are knowledgeable but other than phone support they're lacking in every category
    Anonymous | TrustRadius Reviewer

    ConnectWise Sell

    ConnectWise Sell 8.8
    Based on 14 answers
    Have to wait till 11pm EST time to get someone knowledgeable. That sucks truly. Almost half my day is gone. They need to provide premium support, where I can contact a "real" Quosal rep, anytime of the day or night 24/7
    Matt Lehotsky | TrustRadius Reviewer

    Implementation Rating

    ChannelOnline

    No score
    No answers yet
    No answers on this topic

    ConnectWise Sell

    ConnectWise Sell 8.8
    Based on 8 answers
    Great implementation, the Quosal team has a smart and well planned process to guide your team through the process. More importantly, they understand the challenges with change and user adoption.
    Chris Drynan | TrustRadius Reviewer

    Alternatives Considered

    ChannelOnline

    No answers on this topic

    ConnectWise Sell

    When it comes to the quoting layout Sell gives you so many more customization options. The item inventory is also easier to maintain. Sell is by far the best selling module that I have used thus far and it has helped keep us more organized.
    John Trevino | TrustRadius Reviewer

    Scalability

    ChannelOnline

    ChannelOnline 2.0
    Based on 1 answer
    New features are released twice a year. Often these releases are fixing bugs and will rarely be an enhancement that will take your company to another level of effectiveness
    Anonymous | TrustRadius Reviewer

    ConnectWise Sell

    ConnectWise Sell 8.2
    Based on 5 answers
    Connectwise Sell is listening and building their software to fit the needs of their customers. Sell is consistently looking to us for feedback and making sure their product is working for us as partners/customers. We feel we are generally behind on getting to know their updates and software upgrades. They are a great vendor and wonderful corporation.
    Dawn Swagger | TrustRadius Reviewer

    Return on Investment

    ChannelOnline

    • It handles most business functions so the value is definitely there.
    • Account Management is really inconvenient and will cost you hours of pay if you're in a business with a relatively medium-high employee turnover.
    • It won't easily integrate at all with your website.
    • Lead Management is pretty much non existent.
    • Quotes and orders are fairly easy to manage so employee efficiency could rise.
    • Training and readily available documentation on ChannelOnline is weak. This is especially true for new features.
    Anonymous | TrustRadius Reviewer

    ConnectWise Sell

    • Customer satisfaction improvement. It's an impressive and professional way to present information that our customers appreciate. They not only have a clear way of knowing exactly what is being proposed, but now have another method they can use to easily track and organize approved/ not-approved quotes.
    • Improved brand consistency. We have a reputable, trusted image that projects across our client portfolio (not to mention within our community) and this system helps to promote and maintain our transparency and professional image.
    • Following up and referencing past quotes is made easy and quickly, which has benefited us from a time-cost savings perspective.
    Nadia Varallo | TrustRadius Reviewer

    Screenshots

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