Chargent vs. Fiserv (First Data) - ICICI Merchant Services

Chargent

7 Reviews and Ratings

Fiserv (First Data) - ICICI Merchant Services

Fiserv (First Data) - ICICI Merchant Services

13 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Chargent	Score 9.4 out of 10	N/A	Chargent is a Salesforce app from AppFrontier LLC that providers payment processing functionality in Salesforce and provides a point of sale solution in an app; Chargent integrates with a number of popular payment gateways (e.g. Authorize.net, Stripe, etc.). Chargent can also be configured to manage recurrent billing and subscriptions.	N/A
Fiserv (First Data) - ICICI Merchant Services	Score 3.7 out of 10	N/A	Fiserv (formerly First Data) and ICICI Merchant Services combined a payment gateway and point-of-sale software and hardware solutions with features such as card & check acceptance, and merchant mobile commerce solutions, and ecommerce gateway. First Data merged with Fiserv in July 2019. Similar capabilities are now supplied by Fiserv Carat.	N/A

Pricing

Chargent

Fiserv (First Data) - ICICI Merchant Services

Editions & Modules

No answers on this topic

No answers on this topic

Offerings

Pricing Offerings
Chargent	Fiserv (First Data) - ICICI Merchant Services
Free Trial
No	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

No setup fee

Additional Details

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More Pricing Information

Community Pulse
	Chargent	Fiserv (First Data) - ICICI Merchant Services
Top Pros	Pro Payment processing Pro Low cost Pro Customer service	Pro Allows customers Pro Sandbox environment Pro Card payments
Top Cons	Minus Frequent updates Minus Release cycle Minus Not very flexible	Minus Product knowledge Minus Proper training Minus Service team

Best Alternatives
	Chargent	Fiserv (First Data) - ICICI Merchant Services
Small Businesses	Square POS Score 9.1 out of 10	Apple Pay Score 9.1 out of 10
Medium-sized Companies	Epicor Eagle Score 8.3 out of 10	Apple Pay Score 9.1 out of 10
Enterprises	No answers on this topic	Adyen Score 8.8 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Chargent	Fiserv (First Data) - ICICI Merchant Services
Likelihood to Recommend	9.6 (4 ratings)	4.6 (7 ratings)
Support Rating	9.6 (3 ratings)	- (0 ratings)

User Testimonials
	Chargent	Fiserv (First Data) - ICICI Merchant Services
Likelihood to Recommend	AppFrontier LLC For organisations keen to streamline their payment processes and who use Salesforce, this is a brilliant solution. Incentivized HW Hayden Whitworth CEO (Chief Executive Officer) Read full review	Fiserv The software which is web-based offers our employees access the portal for reporting, credit card processing remotely. This feature has been very useful during the current Covid environment. Incentivized John Bevilacqua Controller & Finance Director Read full review
Pros	AppFrontier LLC Extremely easy to implement + 100% native on salesforce.com. Payment information is on the opportunity level making it easily visible across teams. Payment request feature allows cutomers to pay online via force.com site. Supports recurring payments which allows payment processing to be run on an automated schedule. Incentivized Ahmed Bajwa Sr Salesforce.com Business Systems Analyst Read full review	Fiserv Securely stores data on FirstData's servers so that I don't have to worry about the technical details there. Integrates well with WordPress and WooCommerce and provides a seamless user experience. Allows customers to pay while staying on site, rather than leaving and coming back like PayPal. Incentivized Ruby Javaid Chief Designer Read full review
Cons	AppFrontier LLC Because it is a low fee, you need to do more configuration on your own to get it up and running. Incentivized Verified User Anonymous Read full review	Fiserv They're too big of a company, each division seems to know only about their own area to such a specific degree that if we make an inquiry about how another division integrates with whoever we're talking to, we're told to contact the other team. Constantly finding out there is yet another team that we need to work with to troubleshoot an issue. Incentivized Verified User Anonymous Read full review
Support Rating	AppFrontier LLC They were overwhelmingly easy to deal with and helped us work through some very specific use cases Incentivized Steve Stessman Vice President of National Retail Sales Read full review	Fiserv No answers on this topic
Alternatives Considered	AppFrontier LLC Chargent has been better for us as it works within Salesforce and can be mapped into workflow processes and reporting. Incentivized HW Hayden Whitworth CEO (Chief Executive Officer) Read full review	Fiserv First Data is competive on its rate. Quality is acceptable, but not good compared to its competitors mentioned above. Incentivized Verified User Anonymous Read full review
Return on Investment	AppFrontier LLC Decreased time to collect payments. Payment collection process can be integrated into team workflows, thus incentivizing quicker collection from customers. Increased revenue collection as billing information is easily accessible on the opportunity. Reduced labour needed to process payments. Recurring payments can be automated, payments can be accepted online. Incentivized Ahmed Bajwa Sr Salesforce.com Business Systems Analyst Read full review	Fiserv Our ROI has been very positive Our company has been able to process cash receipts remotely Our processing charges have been lower Incentivized John Bevilacqua Controller & Finance Director Read full review
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