What users are saying about
5 Ratings
30 Ratings
5 Ratings
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Score 9.2 out of 100
30 Ratings
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Score 8.9 out of 100

Likelihood to Recommend

Chargent

For organisations keen to streamline their payment processes and who use Salesforce, this is a brilliant solution.
Hayden Whitworth | TrustRadius Reviewer

PayPal Here

Despite the time that you have to wait to be able to receive the money for each transaction made through the PayPal Here POS system, I consider that it is a system that has a lot of potential and that, without a doubt, allows companies to obtain a lot of POS system cheaper, no need to pay for a bank POS system that is much more expensive and requires a more complex process to configure and register at the bank branch. I would definitely recommend PayPal Here for any small, medium or large company, it has excellent potential, the reading of the NFC chips is instantaneous and allows each credit or debit card to be recognized immediately and the transaction to be completed in a few seconds. It is a very advanced system, easy to use and very easy to configure, if you are looking for a system that is not so complicated to add a POS to your company, PayPal Here is the best option.
Jessica Alvarez | TrustRadius Reviewer

Pros

Chargent

  • Extremely easy to implement + 100% native on salesforce.com.
  • Payment information is on the opportunity level making it easily visible across teams.
  • Payment request feature allows cutomers to pay online via force.com site.
  • Supports recurring payments which allows payment processing to be run on an automated schedule.
Ahmed Bajwa | TrustRadius Reviewer

PayPal Here

  • The user interface is very easy to use and intuitive.
  • The free card reader is invaluable to businesses that choose not to invest in more expensive options. The cost for entry is not a roadblock to accepting payments.
  • The PayPal here app is compatible with different operating systems, so it doesn't matter if you have an iPhone or an Android.
Anonymous | TrustRadius Reviewer

Cons

Chargent

  • Because it is a low fee, you need to do more configuration on your own to get it up and running.
Anonymous | TrustRadius Reviewer

PayPal Here

  • There are times where we have connectivity issues. I am not sure this falls directly on Paypal, but some sort of solution for times when there is poor cellular or internet coverage would be nice.
  • We really haven't had too many issues with the actual product. It does exactly what we were looking for.
Anonymous | TrustRadius Reviewer

Support Rating

Chargent

Chargent 9.6
Based on 3 answers
They were overwhelmingly easy to deal with and helped us work through some very specific use cases
Steve Stessman | TrustRadius Reviewer

PayPal Here

PayPal Here 9.2
Based on 5 answers
Support hasn't been needed in the 2 years of using PayPal but I have received calls from the company in the past asking about my experience with the device that was sent to me and they were pretty helpful with advice. Support is all over the internet if needed but for emergencies, so it is best to contact them during business hours.
Kevin Miller | TrustRadius Reviewer

Alternatives Considered

Chargent

Chargent has been better for us as it works within Salesforce and can be mapped into workflow processes and reporting.
Hayden Whitworth | TrustRadius Reviewer

PayPal Here

Ultimately we selected PayPal Here because PayPal is such a trusted and well-known name, because of the easy-to-navigate user interface, because the card reader was inexpensive but performs well, and because the organization was already using PayPal to collect donations through our website. Using PayPal Here to collect mobile credit card donations was an easy choice!
Anonymous | TrustRadius Reviewer

Return on Investment

Chargent

  • Decreased time to collect payments. Payment collection process can be integrated into team workflows, thus incentivizing quicker collection from customers.
  • Increased revenue collection as billing information is easily accessible on the opportunity.
  • Reduced labour needed to process payments. Recurring payments can be automated, payments can be accepted online.
Ahmed Bajwa | TrustRadius Reviewer

PayPal Here

  • PayPal Here is worth every penny. We aren't charged anything more than processing fees and for those people that have PayPal accounts when they donate it costs us nothing, which is a money saver.
  • Also, we have access to the donations collected within 1-2 business days via direct deposit, and having access to capital sooner increases our ability to meet our campaign goals.
  • PayPal Here is also cheaper than ActBlue, the leading donation collection mechanism for Democratic campaigns. Additionally, the donations are bundled and sent to us via paper check once a week which causes a delay in access to funds and requires trips to the bank.
Fredrick Doss, M.A. | TrustRadius Reviewer

Pricing Details

Chargent

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

PayPal Here

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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