Chargent vs. Rain Retail Software

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Chargent
Score 9.4 out of 10
N/A
Chargent is a Salesforce app from AppFrontier LLC that providers payment processing functionality in Salesforce and provides a point of sale solution in an app; Chargent integrates with a number of popular payment gateways (e.g. Authorize.net, Stripe, etc.). Chargent can also be configured to manage recurrent billing and subscriptions.N/A
Rain Retail Software
Score 8.2 out of 10
Small Businesses (1-50 employees)
Rain Retail, headquartered in Springville, offers their omnichannel retail management and Point of Sale software that allows you to track rentals, manage inventory, use text message marketing, and use social media to market your business.N/A
Pricing
ChargentRain Retail Software
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
ChargentRain Retail Software
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeRequired
Additional Details
More Pricing Information
Community Pulse
ChargentRain Retail Software
Top Pros
Top Cons
Best Alternatives
ChargentRain Retail Software
Small Businesses
Square POS
Square POS
Score 9.4 out of 10
Square POS
Square POS
Score 9.4 out of 10
Medium-sized Companies
Epicor Eagle
Epicor Eagle
Score 8.2 out of 10
Epicor Eagle
Epicor Eagle
Score 8.2 out of 10
Enterprises

No answers on this topic

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
ChargentRain Retail Software
Likelihood to Recommend
9.6
(4 ratings)
10.0
(1 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(1 ratings)
Support Rating
9.6
(3 ratings)
-
(0 ratings)
User Testimonials
ChargentRain Retail Software
Likelihood to Recommend
AppFrontier LLC
For organisations keen to streamline their payment processes and who use Salesforce, this is a brilliant solution.
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Rain Retail Software
If you are doing all the different streams of business music stores or similar small businesses would have Rain Point of Sale is a great solution. If your store is more similar to a gift shop or cafe it may be too much for your needs.
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Pros
AppFrontier LLC
  • Extremely easy to implement + 100% native on salesforce.com.
  • Payment information is on the opportunity level making it easily visible across teams.
  • Payment request feature allows cutomers to pay online via force.com site.
  • Supports recurring payments which allows payment processing to be run on an automated schedule.
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Rain Retail Software
  • Integration. One customer list. One product item list. One inventory count. POS and website store that function in real time with each other.
  • Responsiveness. New features and tweaks to the user interface are actually constantly being developed based on our feedback and requests.
  • Multiple location support. We have two stores and many of the other platforms we shopped didn't have good solutions for that. Rain lets us have a combined product database with different reorder preferences. Also, a new update to the system made transferring serial numbered products even easier.
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Cons
AppFrontier LLC
  • Because it is a low fee, you need to do more configuration on your own to get it up and running.
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Rain Retail Software
  • Reorder amount preset options could more sophisticated. I'd like to see the option to automatically "round up" the preset reorder qty up to 10 or 12 or 6, etc. This was possible previously but they added other options that changed the automated reorder suggestion to the difference between your current count the ideal count you have set for each product. This is good for some items, but not for others. Guitar strings come in a box of 12, but sheet music can be any number. And then some items we purchase in a box and then sell individually. Rain does allow for that in the purchase order automated reorder quantity. Mostly, I change each reorder quantity as I am copying and pasting the product codes into the vendor's website. Not huge deal breaker. And I believe they will eventually add more options like I want to see.
  • You do need the internet to do business. So in case of a localized broadband outage you can use your mobile device as a hot spot.
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Likelihood to Renew
AppFrontier LLC
No answers on this topic
Rain Retail Software
We are very pleased with the service
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Support Rating
AppFrontier LLC
They were overwhelmingly easy to deal with and helped us work through some very specific use cases
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Rain Retail Software
No answers on this topic
Alternatives Considered
AppFrontier LLC
Chargent has been better for us as it works within Salesforce and can be mapped into workflow processes and reporting.
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Rain Retail Software
We migrated from a less integrated situation of running ShopKeep for a POS system and the AIMsi as a billing solution. This created a lot of extra steps for a large percentage of tasks. AIMsi is just to hard to work with and it is very difficult to use it efficiently across multiple locations since tri-tech wants to license how many computers you can use it on and so on. ShopKeep works well but we wanted ti move on to something a tiny bit more sophisticated for tracking repairs and replacing some of the billing functions of AIMsi, and we wanted to have a web store finally. ShopKeep doesn't go past being an easy to train on POS system with inventory tracking.
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Return on Investment
AppFrontier LLC
  • Decreased time to collect payments. Payment collection process can be integrated into team workflows, thus incentivizing quicker collection from customers.
  • Increased revenue collection as billing information is easily accessible on the opportunity.
  • Reduced labour needed to process payments. Recurring payments can be automated, payments can be accepted online.
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Rain Retail Software
  • We did not have any type of web-store before starting up with Rain Point of Sale so adding that online presence has helped us bring first-time customers into the store
  • We have had one or two bad deals happen because of the site - so watch out for scammers using temporary office space with a fake business as the ship to address. Not Rain's fault, just part of doing business online.
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ScreenShots

Rain Retail Software Screenshots

Screenshot of Real time reportsScreenshot of Point of SaleScreenshot of Modern Website DesignScreenshot of Automated marketing ToolsScreenshot of Rain Payments