What users are saying about
6 Ratings
5 Ratings
6 Ratings
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Score 10 out of 100
5 Ratings
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Score 7.8 out of 100

Likelihood to Recommend

ChargeOver

It's good for anyone who has customers, in my opinion. Whether you keep track of subscriptions, or just have one-time only invoices, it's just a wonderful way to keep track of everything in an organized way.
Jessica Woodward | TrustRadius Reviewer

TeamUp

It's great for regular, recurring signups, which would be ideal for a gym or similar organization that holds classes that customers need to sign up for. For our weekly Berkeley swims, it's perfect. Customers can pay per class, buy a "10 swim pack," or buy an annual pass. They can set it to automatically register for a certain class that happens every week, or they can just sign up individually. We set the coach for each session, which allows our staff the functionality they need, and allows customers to see who from our staff will be there.We also host large events that often have 100+ participants, including the Alcatraz Swim. If we were just doing these events we would probably be looking for another registration program that people are more familiar with. However, using TeamUp for both has worked fine.
Warren Wallace | TrustRadius Reviewer

Pros

ChargeOver

  • Extremely flexible billing structures, documents, and emails.
  • Integration with many popular credit card and ACH gateways.
  • Quick and easy to integrate with our sales tax and accounting systems.
  • Cost-effective
  • Developer friendly
Taylor Chapman | TrustRadius Reviewer

TeamUp

  • Multiple schedule's on one calendar.
  • Easy to switch between calendars.
Andrea Mitchell, MSW, APSW | TrustRadius Reviewer

Cons

ChargeOver

  • They need the site to be mobile friendly or to develop an app. If I don't use Chrome and remember to view as desktop site, it loses much of its functionality.
Andrew Lassise | TrustRadius Reviewer

TeamUp

  • Occasionally confusing functionality for the users.
  • Some limited options for how registrations are set up.
Warren Wallace | TrustRadius Reviewer

Support Rating

ChargeOver

No score
No answers yet
No answers on this topic

TeamUp

TeamUp 10.0
Based on 2 answers
I cannot recall ever having to use customer support which I guess is a 10 because it works so well I don't need help.
Andrea Mitchell, MSW, APSW | TrustRadius Reviewer

Alternatives Considered

ChargeOver

I think ChargeOver is more flexible than any of its competitors. Our business involves both subscription and one-time billing, and most billing systems excel at only one or the other. ChargeOver is also at a great price point with its billing based on a number of customers. We are also able to realize low-cost ACH payments through their gateway integrations when their competitors only provide access to high-cost providers.
Taylor Chapman | TrustRadius Reviewer

TeamUp

We selected TeamUp in 2013 because it had more features that we needed compared to the other options available at the time. There are probably lots of other options on the market now and we may switch at some point, but it is easiest for our customers now to continue with what they are familiar with.
Warren Wallace | TrustRadius Reviewer

Return on Investment

ChargeOver

  • Our billing is now much more linear, much more organized, and much easier to locate information now that we've been using them.
  • People in other departments can easily navigate the system without training and find what they're looking for.
Jessica Woodward | TrustRadius Reviewer

TeamUp

  • Fits with out team approach to services.
  • Unsure if it is HIPAA compliant so I worry about using names.
Andrea Mitchell, MSW, APSW | TrustRadius Reviewer

Pricing Details

ChargeOver

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

TeamUp

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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