What users are saying about
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163 Ratings
6 Ratings
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Score 6.9 out of 100

Domo

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163 Ratings
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Score 8.6 out of 100

Likelihood to Recommend

Keen, a Chargify company

To run more visual, analytical models, it is great. Leave the statistics to your other programs.
Anonymous | TrustRadius Reviewer

Domo

If the price is not an issue, I can absolutely recommend it to any organization that is looking to optimize its services and management. Of course, if you are a mid or a small sized organization this probably does not make much sense for you.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

BI Standard Reporting

Keen, a Chargify company
Domo
8.3
Pixel Perfect reports
Keen, a Chargify company
Domo
8.2
Customizable dashboards
Keen, a Chargify company
Domo
8.5
Report Formatting Templates
Keen, a Chargify company
Domo
8.3

Ad-hoc Reporting

Keen, a Chargify company
Domo
8.5
Drill-down analysis
Keen, a Chargify company
Domo
8.3
Formatting capabilities
Keen, a Chargify company
Domo
8.4
Integration with R or other statistical packages
Keen, a Chargify company
Domo
9.0
Report sharing and collaboration
Keen, a Chargify company
Domo
8.3

Report Output and Scheduling

Keen, a Chargify company
Domo
8.1
Publish to Web
Keen, a Chargify company
Domo
8.7
Publish to PDF
Keen, a Chargify company
Domo
8.4
Report Versioning
Keen, a Chargify company
Domo
7.0
Report Delivery Scheduling
Keen, a Chargify company
Domo
8.2

Data Discovery and Visualization

Keen, a Chargify company
Domo
8.0
Pre-built visualization formats (heatmaps, scatter plots etc.)
Keen, a Chargify company
Domo
8.5
Location Analytics / Geographic Visualization
Keen, a Chargify company
Domo
8.4
Predictive Analytics
Keen, a Chargify company
Domo
7.0

Access Control and Security

Keen, a Chargify company
Domo
8.9
Multi-User Support (named login)
Keen, a Chargify company
Domo
8.9
Role-Based Security Model
Keen, a Chargify company
Domo
8.5
Multiple Access Permission Levels (Create, Read, Delete)
Keen, a Chargify company
Domo
8.4
Single Sign-On (SSO)
Keen, a Chargify company
Domo
10.0

Mobile Capabilities

Keen, a Chargify company
Domo
8.9
Responsive Design for Web Access
Keen, a Chargify company
Domo
8.5
Dedicated iOS Application
Keen, a Chargify company
Domo
8.4
Dedicated Android Application
Keen, a Chargify company
Domo
10.0
Dashboard / Report / Visualization Interactivity on Mobile
Keen, a Chargify company
Domo
8.6

Application Program Interfaces (APIs) / Embedding

Keen, a Chargify company
Domo
7.7
REST API
Keen, a Chargify company
Domo
8.0
Javascript API
Keen, a Chargify company
Domo
8.0
iFrames
Keen, a Chargify company
Domo
8.0
Java API
Keen, a Chargify company
Domo
8.0
Themeable User Interface (UI)
Keen, a Chargify company
Domo
7.0
Customizable Platform (Open Source)
Keen, a Chargify company
Domo
7.0

Pros

Keen, a Chargify company

  • It has been great for configuring and representing data trends for our own company as well as our clients.
  • It is very helpful for viewing and understanding trends within our own datasets without being too overwhelming
  • The user interface is very streamlined and doesn't take too long to learn so there isn't a lot of time wasted.
Anonymous | TrustRadius Reviewer

Domo

  • Exceptional Transform area of the platform - any/all raw data can be manipulated and combined to create datasources that are very useful for our departments.
  • Visualization layer is clean and is very business presentable. Its simple but includes depth. Visuals can be created/used by all roles throughout our firm, its not limited to analysts.
  • Ability to communicate and talk about insights in the data - the communication tool is exceptional. I can @ mention specific users to bring attention to a discovery. I can start a private chat. I can annotate and communicate what I am seeing. I love it.
  • Mobile experience is excellent. When I am on the road i can actively monitor and engage with my team due to my Domo dashboard on my mobile device. Its amazing to run the business and not worry while away from the office.
Kyle Tucker | TrustRadius Reviewer

Cons

Keen, a Chargify company

  • Cost is a little much for something we could do in house, given, it would take us much longer
  • Would be better to be more compatible with other analytical software
  • Could improve on code editing capabilities
Shelby Bowden | TrustRadius Reviewer

Domo

  • Copying Reports - In Excel or Google Sheets, I like to make copies of similar reports and modify them as necessary for users. In Domo, makes copies of reports (called cards) but all copies are connected. So if you adjust the copy, it changes the original. This means a user has to recreate the report from scratch and then adjust it.
  • Unforgiving SQL - Domo does allow users to write their own SQL codes, which is great. However, Domo's SQL code is pickier than the other SQL database I've used (Metabase).
  • Text Alerts - Domo's alerts aren't always the smartest. Some of my dashboards are about the sales teams monthly performance and I get notified when there is a change of more than 20%. I always get notified at the start of the month that reports have changed from 'x' number to zero. This is expected because it's a monthly report and I hate getting texts about it. The only reason I don't term them off so I can be aware if something breaks in the middle of the month.
David Hills ★ | TrustRadius Reviewer

Likelihood to Renew

Keen, a Chargify company

No score
No answers yet
No answers on this topic

Domo

Domo 8.0
Based on 2 answers
Domo is a great up-and-coming product. There are many fantastic features that are extremely compelling to our end users, which makes Domo a great fit for our organization. As with many BI tools, there are items on the wish list that could make implementation, administration and usage easier, but I believe these will be addressed over time as the product matures and evolves. The overall concept and approach of this solution has definitely raised the bar in this area of expertise and I would like to see things advance in giving the enterprise tools that will make decision making easier and more robust in the future.
John Orate | TrustRadius Reviewer

Usability

Keen, a Chargify company

No score
No answers yet
No answers on this topic

Domo

Domo 8.3
Based on 35 answers
Domo is great as a user. It's simple, and the drill downs are phenomenal. The only annoying thing is if you hit back in your web browser it pulls you back to the overall top of dashboard, rather than the previous drill down. As a developer it take a little more skill and learning than other BI systems. It's not a quick learn, but once you learn it you can make it sing.
Luke Ferrel | TrustRadius Reviewer

Support Rating

Keen, a Chargify company

No score
No answers yet
No answers on this topic

Domo

Domo 9.4
Based on 13 answers
I have not had to interact with Domo's support team directly, however our internal team has mentioned they are fairly quick. Their knowledge base resource center has also been helpful in the past when needing to search for a quick answer or solution. I have not had a problem with this.
Anonymous | TrustRadius Reviewer

Implementation Rating

Keen, a Chargify company

No score
No answers yet
No answers on this topic

Domo

Domo 8.9
Based on 48 answers
Implementation was assisted by the rationale for using Domo. Since our needs were very well understood, there was an eagerness to adopt Domo, which garnered commitment to training. We also began to use Domo together as a team, which meant we had peer support on our learning journey. Finaly, we were able to implement our knowledge immediately as our organisation began to use Domo for key team deliverables.
Lara Dunwell | TrustRadius Reviewer

Alternatives Considered

Keen, a Chargify company

They have minor similarities, so they are not easily comparable. Keen is one of a kind and does not have a great alternative. It just needs a little work and developers will be addicted to it.
Anonymous | TrustRadius Reviewer

Domo

At the end of the day, end-user adoption and taking the burden of IT to build reports was my goal. Demoing and testing many BI tools, DOMO is the one that allowed both to happen.
Julian Kochummen | TrustRadius Reviewer

Return on Investment

Keen, a Chargify company

No answers on this topic

Domo

  • I mentioned a "previously un-analyzable" dataset that we were able to visualize in Domo - the result was business re-alignment for increased productivity, cost savings and ROI.
  • It's tough to quantify the ability to provide insights that have been desired for years but not possible - we continue to amaze our executives and product managers with the analysis we can provide.
Anonymous | TrustRadius Reviewer

Screenshots

Keen, a Chargify company

Pricing Details

Keen, a Chargify company

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Keen, a Chargify company Editions & Modules

Additional Pricing Details

Domo

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Domo Editions & Modules

Edition
Standard$83.001
Professional$160.001
Enterprise$190.001
  1. Per Month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Keen, a Chargify company
6.9
Domo
8.7

Likelihood to Renew

Keen, a Chargify company
Domo
8.0

Usability

Keen, a Chargify company
Domo
8.3

Support Rating

Keen, a Chargify company
Domo
9.4

Implementation Rating

Keen, a Chargify company
Domo
8.9

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