What users are saying about
6 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 6.9 out of 100
Based on 6 reviews and ratings
Top Rated
189 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.8 out of 100
Based on 189 reviews and ratings
Feature Set Ratings
BI Standard Reporting
Keen, a Chargify company
Feature Set Not Supported
N/A

8.5
Domo
85%
Domo ranks higher in 3/3 features
Domo ranks higher in 3/3 features
Pixel Perfect reports
N/A
0 Ratings
8.1
81%
48 Ratings
Customizable dashboards
N/A
0 Ratings
8.6
86%
70 Ratings
Report Formatting Templates
N/A
0 Ratings
8.6
86%
63 Ratings
Ad-hoc Reporting
Keen, a Chargify company
Feature Set Not Supported
N/A

8.6
Domo
86%
Domo ranks higher in 4/4 features
Domo ranks higher in 4/4 features
Drill-down analysis
N/A
0 Ratings
8.5
85%
69 Ratings
Formatting capabilities
N/A
0 Ratings
8.3
83%
68 Ratings
Integration with R or other statistical packages
N/A
0 Ratings
9.0
90%
1 Rating
Report sharing and collaboration
N/A
0 Ratings
8.6
86%
70 Ratings
Report Output and Scheduling
Keen, a Chargify company
Feature Set Not Supported
N/A

8.3
Domo
83%
Domo ranks higher in 4/4 features
Domo ranks higher in 4/4 features
Publish to Web
N/A
0 Ratings
8.9
89%
50 Ratings
Publish to PDF
N/A
0 Ratings
8.8
88%
54 Ratings
Report Versioning
N/A
0 Ratings
7.0
70%
1 Rating
Report Delivery Scheduling
N/A
0 Ratings
8.6
86%
63 Ratings
Data Discovery and Visualization
Keen, a Chargify company
Feature Set Not Supported
N/A

8.2
Domo
82%
Domo ranks higher in 3/3 features
Domo ranks higher in 3/3 features
Pre-built visualization formats (heatmaps, scatter plots etc.)
N/A
0 Ratings
8.8
88%
68 Ratings
Location Analytics / Geographic Visualization
N/A
0 Ratings
8.8
88%
62 Ratings
Predictive Analytics
N/A
0 Ratings
7.0
70%
1 Rating
Access Control and Security
Keen, a Chargify company
Feature Set Not Supported
N/A

8.9
Domo
89%
Domo ranks higher in 4/4 features
Domo ranks higher in 4/4 features
Multi-User Support (named login)
N/A
0 Ratings
8.8
88%
65 Ratings
Role-Based Security Model
N/A
0 Ratings
8.4
84%
62 Ratings
Multiple Access Permission Levels (Create, Read, Delete)
N/A
0 Ratings
8.3
83%
67 Ratings
Single Sign-On (SSO)
N/A
0 Ratings
10.0
100%
1 Rating
Mobile Capabilities
Keen, a Chargify company
Feature Set Not Supported
N/A

8.8
Domo
88%
Domo ranks higher in 3/3 features
Domo ranks higher in 3/3 features
Responsive Design for Web Access
N/A
0 Ratings
8.3
83%
59 Ratings
Mobile Application
N/A
0 Ratings
8.2
82%
49 Ratings
Dashboard / Report / Visualization Interactivity on Mobile
N/A
0 Ratings
8.6
86%
58 Ratings
Application Program Interfaces (APIs) / Embedding
Keen, a Chargify company
Feature Set Not Supported
N/A

7.7
Domo
77%
Domo ranks higher in 6/6 features
Domo ranks higher in 6/6 features
REST API
N/A
0 Ratings
8.0
80%
1 Rating
Javascript API
N/A
0 Ratings
8.0
80%
1 Rating
iFrames
N/A
0 Ratings
8.0
80%
1 Rating
Java API
N/A
0 Ratings
8.0
80%
1 Rating
Themeable User Interface (UI)
N/A
0 Ratings
7.0
70%
1 Rating
Customizable Platform (Open Source)
N/A
0 Ratings
7.0
70%
1 Rating
Attribute Ratings
- Domo is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
6.9
Keen, a Chargify company
69%
3 Ratings

8.9
Domo
89%
73 Ratings
Likelihood to Renew
Keen, a Chargify company
N/A
0 Ratings

8.0
Domo
80%
2 Ratings
Usability
Keen, a Chargify company
N/A
0 Ratings

8.6
Domo
86%
37 Ratings
Support Rating
Keen, a Chargify company
N/A
0 Ratings

9.2
Domo
92%
16 Ratings
Implementation Rating
Keen, a Chargify company
N/A
0 Ratings

8.9
Domo
89%
46 Ratings
Likelihood to Recommend
Keen, a Chargify company
To run more visual, analytical models, it is great. Leave the statistics to your other programs.

Verified User
Employee in Research & Development
Higher Education Company, 5001-10,000 employeesDomo
I believe that companies that record large amounts of data about their product, service employers KPIs, etc, can make the best out of Domo for reporting and data analysis, but if a company handles little data and is not recording this consistently, it will not be of much use.
CRM Data Lead
StudeeEducation Management, 51-200 employees
Pros
Keen, a Chargify company
- It has been great for configuring and representing data trends for our own company as well as our clients.
- It is very helpful for viewing and understanding trends within our own datasets without being too overwhelming
- The user interface is very streamlined and doesn't take too long to learn so there isn't a lot of time wasted.

Verified User
Employee in Professional Services
Environmental Services Company, 1-10 employeesDomo
- It is really easy to pick up and use. New users will not have difficulty jumping right in.
- Mobile version is terrific. One of the better designed business softwares when it comes to mobile usage.
- Fantastic visualizations. Great if you are a data geek.
- Very flexible, can fit a wide variety of use case scenarios.

Verified User
Account Manager in Sales
Hospital & Health Care Company, 10,001+ employeesCons
Keen, a Chargify company
- Cost is a little much for something we could do in house, given, it would take us much longer
- Would be better to be more compatible with other analytical software
- Could improve on code editing capabilities
Graduate Research Assistant
Western Kentucky UniversityHigher Education, 1001-5000 employees
Domo
- Copying Reports - In Excel or Google Sheets, I like to make copies of similar reports and modify them as necessary for users. In Domo, makes copies of reports (called cards) but all copies are connected. So if you adjust the copy, it changes the original. This means a user has to recreate the report from scratch and then adjust it.
- Unforgiving SQL - Domo does allow users to write their own SQL codes, which is great. However, Domo's SQL code is pickier than the other SQL database I've used (Metabase).
- Text Alerts - Domo's alerts aren't always the smartest. Some of my dashboards are about the sales teams monthly performance and I get notified when there is a change of more than 20%. I always get notified at the start of the month that reports have changed from 'x' number to zero. This is expected because it's a monthly report and I hate getting texts about it. The only reason I don't term them off so I can be aware if something breaks in the middle of the month.
Hubspot Specialist & Analyst
StukentEducation Management, 51-200 employees
Pricing Details
Keen, a Chargify company
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Keen, a Chargify company Editions & Modules
—
Additional Pricing Details
—Domo
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$83 per month
Domo Editions & Modules
Edition
Standard | $83.001 |
---|---|
Professional | $160.001 |
Enterprise | $190.001 |
- per month
Additional Pricing Details
—Likelihood to Renew
Keen, a Chargify company
No score
No answers yet
No answers on this topic
Domo
Domo 8.0
Based on 2 answers
Domo is a great up-and-coming product. There are many fantastic features that are extremely compelling to our end users, which makes Domo a great fit for our organization. As with many BI tools, there are items on the wish list that could make implementation, administration and usage easier, but I believe these will be addressed over time as the product matures and evolves. The overall concept and approach of this solution has definitely raised the bar in this area of expertise and I would like to see things advance in giving the enterprise tools that will make decision making easier and more robust in the future.
Sr. Manager
Schneider ElectricComputer Software, 10,001+ employees
Usability
Keen, a Chargify company
No score
No answers yet
No answers on this topic
Domo
Domo 8.6
Based on 37 answers
It is very usable, for many different roles. Our executive team, to sales reps out in the field, to devs in house, to product performance metrics - the product is being used everywhere. There isn't a role that couldn't benefit in some way from having Domo as part of their day to day operations and reporting
Business Operations Engineer - Marketing
MX.comFinancial Services, 201-500 employees
Support Rating
Keen, a Chargify company
No score
No answers yet
No answers on this topic
Domo
Domo 9.2
Based on 16 answers
Pretty responsive. It took a while to get a response in selecting data points for our particular cards. Might have taken about a month?I am not sure if this was something on our end or Domo's end. But haven't had any other issues yet that required additional support from Domo.
Credit Applications Specialist Mass Merchant
TaylorMadeSporting Goods, 501-1000 employees
Implementation Rating
Keen, a Chargify company
No score
No answers yet
No answers on this topic
Domo
Domo 8.9
Based on 46 answers
Implementation was assisted by the rationale for using Domo. Since our needs were very well understood, there was an eagerness to adopt Domo, which garnered commitment to training. We also began to use Domo together as a team, which meant we had peer support on our learning journey. Finaly, we were able to implement our knowledge immediately as our organisation began to use Domo for key team deliverables.
Director: Global Institute
CIEE Council on International Educational ExchangeEducation Management, 501-1000 employees
Alternatives Considered
Keen, a Chargify company
They have minor similarities, so they are not easily comparable. Keen is one of a kind and does not have a great alternative. It just needs a little work and developers will be addicted to it.

Verified User
Employee in Research & Development
Higher Education Company, 5001-10,000 employeesDomo
At the end of the day, end-user adoption and taking the burden of IT to build reports was my goal. Demoing and testing many BI tools, DOMO is the one that allowed both to happen.
IT and Systems Director
National Business CapitalFinancial Services, 51-200 employees
Return on Investment
Keen, a Chargify company
No answers on this topic
Domo
- I mentioned a "previously un-analyzable" dataset that we were able to visualize in Domo - the result was business re-alignment for increased productivity, cost savings and ROI.
- It's tough to quantify the ability to provide insights that have been desired for years but not possible - we continue to amaze our executives and product managers with the analysis we can provide.

Verified User
Analyst in Finance and Accounting
Construction Company, 201-500 employees