What users are saying about
Top Rated
189 Ratings
6 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 6.9 out of 100
Top Rated
189 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.8 out of 100

Feature Set Ratings

    BI Standard Reporting

    Keen, a Chargify company

    Feature Set Not Supported
    N/A
    8.5

    Domo

    85%
    Domo ranks higher in 3/3 features

    Pixel Perfect reports

    N/A
    0 Ratings
    8.1
    81%
    48 Ratings

    Customizable dashboards

    N/A
    0 Ratings
    8.6
    86%
    70 Ratings

    Report Formatting Templates

    N/A
    0 Ratings
    8.6
    86%
    63 Ratings

    Ad-hoc Reporting

    Keen, a Chargify company

    Feature Set Not Supported
    N/A
    8.6

    Domo

    86%
    Domo ranks higher in 4/4 features

    Drill-down analysis

    N/A
    0 Ratings
    8.5
    85%
    69 Ratings

    Formatting capabilities

    N/A
    0 Ratings
    8.3
    83%
    68 Ratings

    Integration with R or other statistical packages

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Report sharing and collaboration

    N/A
    0 Ratings
    8.6
    86%
    70 Ratings

    Report Output and Scheduling

    Keen, a Chargify company

    Feature Set Not Supported
    N/A
    8.3

    Domo

    83%
    Domo ranks higher in 4/4 features

    Publish to Web

    N/A
    0 Ratings
    8.9
    89%
    50 Ratings

    Publish to PDF

    N/A
    0 Ratings
    8.8
    88%
    54 Ratings

    Report Versioning

    N/A
    0 Ratings
    7.0
    70%
    1 Rating

    Report Delivery Scheduling

    N/A
    0 Ratings
    8.6
    86%
    63 Ratings

    Data Discovery and Visualization

    Keen, a Chargify company

    Feature Set Not Supported
    N/A
    8.2

    Domo

    82%
    Domo ranks higher in 3/3 features

    Pre-built visualization formats (heatmaps, scatter plots etc.)

    N/A
    0 Ratings
    8.8
    88%
    68 Ratings

    Location Analytics / Geographic Visualization

    N/A
    0 Ratings
    8.8
    88%
    62 Ratings

    Predictive Analytics

    N/A
    0 Ratings
    7.0
    70%
    1 Rating

    Access Control and Security

    Keen, a Chargify company

    Feature Set Not Supported
    N/A
    8.9

    Domo

    89%
    Domo ranks higher in 4/4 features

    Multi-User Support (named login)

    N/A
    0 Ratings
    8.8
    88%
    65 Ratings

    Role-Based Security Model

    N/A
    0 Ratings
    8.4
    84%
    62 Ratings

    Multiple Access Permission Levels (Create, Read, Delete)

    N/A
    0 Ratings
    8.3
    83%
    67 Ratings

    Single Sign-On (SSO)

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Mobile Capabilities

    Keen, a Chargify company

    Feature Set Not Supported
    N/A
    8.8

    Domo

    88%
    Domo ranks higher in 3/3 features

    Responsive Design for Web Access

    N/A
    0 Ratings
    8.3
    83%
    59 Ratings

    Mobile Application

    N/A
    0 Ratings
    8.2
    82%
    49 Ratings

    Dashboard / Report / Visualization Interactivity on Mobile

    N/A
    0 Ratings
    8.6
    86%
    58 Ratings

    Application Program Interfaces (APIs) / Embedding

    Keen, a Chargify company

    Feature Set Not Supported
    N/A
    7.7

    Domo

    77%
    Domo ranks higher in 6/6 features

    REST API

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Javascript API

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    iFrames

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Java API

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Themeable User Interface (UI)

    N/A
    0 Ratings
    7.0
    70%
    1 Rating

    Customizable Platform (Open Source)

    N/A
    0 Ratings
    7.0
    70%
    1 Rating

    Attribute Ratings

    • Domo is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    6.9

    Keen, a Chargify company

    69%
    3 Ratings
    8.9

    Domo

    89%
    73 Ratings

    Likelihood to Renew

    Keen, a Chargify company

    N/A
    0 Ratings
    8.0

    Domo

    80%
    2 Ratings

    Usability

    Keen, a Chargify company

    N/A
    0 Ratings
    8.6

    Domo

    86%
    37 Ratings

    Support Rating

    Keen, a Chargify company

    N/A
    0 Ratings
    9.2

    Domo

    92%
    16 Ratings

    Implementation Rating

    Keen, a Chargify company

    N/A
    0 Ratings
    8.9

    Domo

    89%
    46 Ratings

    Likelihood to Recommend

    Keen, a Chargify company

    To run more visual, analytical models, it is great. Leave the statistics to your other programs.
    Anonymous | TrustRadius Reviewer

    Domo

    I believe that companies that record large amounts of data about their product, service employers KPIs, etc, can make the best out of Domo for reporting and data analysis, but if a company handles little data and is not recording this consistently, it will not be of much use.
    Nastassja Rodriguez | TrustRadius Reviewer

    Pros

    Keen, a Chargify company

    • It has been great for configuring and representing data trends for our own company as well as our clients.
    • It is very helpful for viewing and understanding trends within our own datasets without being too overwhelming
    • The user interface is very streamlined and doesn't take too long to learn so there isn't a lot of time wasted.
    Anonymous | TrustRadius Reviewer

    Domo

    • It is really easy to pick up and use. New users will not have difficulty jumping right in.
    • Mobile version is terrific. One of the better designed business softwares when it comes to mobile usage.
    • Fantastic visualizations. Great if you are a data geek.
    • Very flexible, can fit a wide variety of use case scenarios.
    Anonymous | TrustRadius Reviewer

    Cons

    Keen, a Chargify company

    • Cost is a little much for something we could do in house, given, it would take us much longer
    • Would be better to be more compatible with other analytical software
    • Could improve on code editing capabilities
    Shelby Bowden | TrustRadius Reviewer

    Domo

    • Copying Reports - In Excel or Google Sheets, I like to make copies of similar reports and modify them as necessary for users. In Domo, makes copies of reports (called cards) but all copies are connected. So if you adjust the copy, it changes the original. This means a user has to recreate the report from scratch and then adjust it.
    • Unforgiving SQL - Domo does allow users to write their own SQL codes, which is great. However, Domo's SQL code is pickier than the other SQL database I've used (Metabase).
    • Text Alerts - Domo's alerts aren't always the smartest. Some of my dashboards are about the sales teams monthly performance and I get notified when there is a change of more than 20%. I always get notified at the start of the month that reports have changed from 'x' number to zero. This is expected because it's a monthly report and I hate getting texts about it. The only reason I don't term them off so I can be aware if something breaks in the middle of the month.
    David Hills ★ | TrustRadius Reviewer

    Pricing Details

    Keen, a Chargify company

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Keen, a Chargify company Editions & Modules

    Additional Pricing Details

    Domo

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $83 per month

    Domo Editions & Modules

    Edition
    Standard$83.001
    Professional$160.001
    Enterprise$190.001
    1. per month
    Additional Pricing Details

    Likelihood to Renew

    Keen, a Chargify company

    No score
    No answers yet
    No answers on this topic

    Domo

    Domo 8.0
    Based on 2 answers
    Domo is a great up-and-coming product. There are many fantastic features that are extremely compelling to our end users, which makes Domo a great fit for our organization. As with many BI tools, there are items on the wish list that could make implementation, administration and usage easier, but I believe these will be addressed over time as the product matures and evolves. The overall concept and approach of this solution has definitely raised the bar in this area of expertise and I would like to see things advance in giving the enterprise tools that will make decision making easier and more robust in the future.
    John Orate | TrustRadius Reviewer

    Usability

    Keen, a Chargify company

    No score
    No answers yet
    No answers on this topic

    Domo

    Domo 8.6
    Based on 37 answers
    It is very usable, for many different roles. Our executive team, to sales reps out in the field, to devs in house, to product performance metrics - the product is being used everywhere. There isn't a role that couldn't benefit in some way from having Domo as part of their day to day operations and reporting
    Kyle Tucker | TrustRadius Reviewer

    Support Rating

    Keen, a Chargify company

    No score
    No answers yet
    No answers on this topic

    Domo

    Domo 9.2
    Based on 16 answers
    Pretty responsive. It took a while to get a response in selecting data points for our particular cards. Might have taken about a month?I am not sure if this was something on our end or Domo's end. But haven't had any other issues yet that required additional support from Domo.
    Cristina McGregor | TrustRadius Reviewer

    Implementation Rating

    Keen, a Chargify company

    No score
    No answers yet
    No answers on this topic

    Domo

    Domo 8.9
    Based on 46 answers
    Implementation was assisted by the rationale for using Domo. Since our needs were very well understood, there was an eagerness to adopt Domo, which garnered commitment to training. We also began to use Domo together as a team, which meant we had peer support on our learning journey. Finaly, we were able to implement our knowledge immediately as our organisation began to use Domo for key team deliverables.
    Lara Dunwell | TrustRadius Reviewer

    Alternatives Considered

    Keen, a Chargify company

    They have minor similarities, so they are not easily comparable. Keen is one of a kind and does not have a great alternative. It just needs a little work and developers will be addicted to it.
    Anonymous | TrustRadius Reviewer

    Domo

    At the end of the day, end-user adoption and taking the burden of IT to build reports was my goal. Demoing and testing many BI tools, DOMO is the one that allowed both to happen.
    Julian Kochummen | TrustRadius Reviewer

    Return on Investment

    Keen, a Chargify company

    No answers on this topic

    Domo

    • I mentioned a "previously un-analyzable" dataset that we were able to visualize in Domo - the result was business re-alignment for increased productivity, cost savings and ROI.
    • It's tough to quantify the ability to provide insights that have been desired for years but not possible - we continue to amaze our executives and product managers with the analysis we can provide.
    Anonymous | TrustRadius Reviewer

    Screenshots

    Keen, a Chargify company

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