Keen, a Chargify company vs Domo

What users are saying about

Score 6.9 out of 10

Based on 6 reviews and ratings

Score 8.8 out of 10

Based on 189 reviews and ratings

Feature Set Ratings

BI Standard Reporting

Keen, a Chargify company

Feature Set Not Supported

N/A

8.5

Domo

85%

Domo ranks higher in 3/3 features

Pixel Perfect reports

N/A

0 Ratings

8.1

81%

48 Ratings

Customizable dashboards

N/A

0 Ratings

8.6

86%

70 Ratings

Report Formatting Templates

N/A

0 Ratings

8.6

86%

63 Ratings

Ad-hoc Reporting

Keen, a Chargify company

Feature Set Not Supported

N/A

8.6

Domo

86%

Domo ranks higher in 4/4 features

Drill-down analysis

N/A

0 Ratings

8.5

85%

69 Ratings

Formatting capabilities

N/A

0 Ratings

8.3

83%

68 Ratings

Integration with R or other statistical packages

N/A

0 Ratings

9.0

90%

1 Rating

Report sharing and collaboration

N/A

0 Ratings

8.6

86%

70 Ratings

Report Output and Scheduling

Keen, a Chargify company

Feature Set Not Supported

N/A

8.3

Domo

83%

Domo ranks higher in 4/4 features

Publish to Web

N/A

0 Ratings

8.9

89%

50 Ratings

Publish to PDF

N/A

0 Ratings

8.8

88%

54 Ratings

Report Versioning

N/A

0 Ratings

7.0

70%

1 Rating

Report Delivery Scheduling

N/A

0 Ratings

8.6

86%

63 Ratings

Data Discovery and Visualization

Keen, a Chargify company

Feature Set Not Supported

N/A

8.2

Domo

82%

Domo ranks higher in 3/3 features

Pre-built visualization formats (heatmaps, scatter plots etc.)

N/A

0 Ratings

8.8

88%

68 Ratings

Location Analytics / Geographic Visualization

N/A

0 Ratings

8.8

88%

62 Ratings

Predictive Analytics

N/A

0 Ratings

7.0

70%

1 Rating

Access Control and Security

Keen, a Chargify company

Feature Set Not Supported

N/A

8.9

Domo

89%

Domo ranks higher in 4/4 features

Multi-User Support (named login)

N/A

0 Ratings

8.8

88%

65 Ratings

Role-Based Security Model

N/A

0 Ratings

8.4

84%

62 Ratings

Multiple Access Permission Levels (Create, Read, Delete)

N/A

0 Ratings

8.3

83%

67 Ratings

Single Sign-On (SSO)

N/A

0 Ratings

10.0

100%

1 Rating

Mobile Capabilities

Keen, a Chargify company

Feature Set Not Supported

N/A

8.8

Domo

88%

Domo ranks higher in 3/3 features

Responsive Design for Web Access

N/A

0 Ratings

8.3

83%

59 Ratings

Mobile Application

N/A

0 Ratings

8.2

82%

49 Ratings

Dashboard / Report / Visualization Interactivity on Mobile

N/A

0 Ratings

8.6

86%

58 Ratings

Application Program Interfaces (APIs) / Embedding

Keen, a Chargify company

Feature Set Not Supported

N/A

7.7

Domo

77%

Domo ranks higher in 6/6 features

REST API

N/A

0 Ratings

8.0

80%

1 Rating

Javascript API

N/A

0 Ratings

8.0

80%

1 Rating

iFrames

N/A

0 Ratings

8.0

80%

1 Rating

Java API

N/A

0 Ratings

8.0

80%

1 Rating

Themeable User Interface (UI)

N/A

0 Ratings

7.0

70%

1 Rating

Customizable Platform (Open Source)

N/A

0 Ratings

7.0

70%

1 Rating

Attribute Ratings

Domo is rated higher in 1 area: Likelihood to Recommend

Keen, a Chargify company

69%

3 Ratings

8.9

Domo

89%

73 Ratings

Keen, a Chargify company

N/A

0 Ratings

8.0

Domo

80%

2 Ratings

Keen, a Chargify company

N/A

0 Ratings

8.6

Domo

86%

37 Ratings

Keen, a Chargify company

N/A

0 Ratings

9.2

Domo

92%

16 Ratings

Keen, a Chargify company

N/A

0 Ratings

8.9

Domo

89%

46 Ratings

Pros

It has been great for configuring and representing data trends for our own company as well as our clients.
It is very helpful for viewing and understanding trends within our own datasets without being too overwhelming
The user interface is very streamlined and doesn't take too long to learn so there isn't a lot of time wasted.

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Verified User

Employee in Professional Services

Environmental Services Company, 1-10 employees

View all 3 answers on this topic

It is really easy to pick up and use. New users will not have difficulty jumping right in.
Mobile version is terrific. One of the better designed business softwares when it comes to mobile usage.
Fantastic visualizations. Great if you are a data geek.
Very flexible, can fit a wide variety of use case scenarios.

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Verified User

Account Manager in Sales

Hospital & Health Care Company, 10,001+ employees

View all 73 answers on this topic

Cons

Cost is a little much for something we could do in house, given, it would take us much longer
Would be better to be more compatible with other analytical software
Could improve on code editing capabilities

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Shelby Bowden

Graduate Research Assistant

Western Kentucky UniversityHigher Education, 1001-5000 employees

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Copying Reports - In Excel or Google Sheets, I like to make copies of similar reports and modify them as necessary for users. In Domo, makes copies of reports (called cards) but all copies are connected. So if you adjust the copy, it changes the original. This means a user has to recreate the report from scratch and then adjust it.
Unforgiving SQL - Domo does allow users to write their own SQL codes, which is great. However, Domo's SQL code is pickier than the other SQL database I've used (Metabase).
Text Alerts - Domo's alerts aren't always the smartest. Some of my dashboards are about the sales teams monthly performance and I get notified when there is a change of more than 20%. I always get notified at the start of the month that reports have changed from 'x' number to zero. This is expected because it's a monthly report and I hate getting texts about it. The only reason I don't term them off so I can be aware if something breaks in the middle of the month.

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David Hills ★

Hubspot Specialist & Analyst

StukentEducation Management, 51-200 employees

View all 73 answers on this topic

Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

Starting Price

—

Keen, a Chargify company Editions & Modules

—

Additional Pricing Details

—

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

Starting Price

$83 per month

Domo Editions & Modules

Edition

Standard	$83.00¹
Professional	$160.00¹
Enterprise	$190.00¹

per month

Additional Pricing Details

—

Likelihood to Renew

No score

No answers yet

No answers on this topic

Domo 8.0

Based on 2 answers

Domo is a great up-and-coming product. There are many fantastic features that are extremely compelling to our end users, which makes Domo a great fit for our organization. As with many BI tools, there are items on the wish list that could make implementation, administration and usage easier, but I believe these will be addressed over time as the product matures and evolves. The overall concept and approach of this solution has definitely raised the bar in this area of expertise and I would like to see things advance in giving the enterprise tools that will make decision making easier and more robust in the future.

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John Orate

Sr. Manager

Schneider ElectricComputer Software, 10,001+ employees

View all 2 answers on this topic

Usability

No score

No answers yet

No answers on this topic

Domo 8.6

Based on 37 answers

It is very usable, for many different roles. Our executive team, to sales reps out in the field, to devs in house, to product performance metrics - the product is being used everywhere. There isn't a role that couldn't benefit in some way from having Domo as part of their day to day operations and reporting

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Kyle Tucker

Business Operations Engineer - Marketing

MX.comFinancial Services, 201-500 employees

View all 37 answers on this topic

Support Rating

No score

No answers yet

No answers on this topic

Domo 9.2

Based on 16 answers

Pretty responsive. It took a while to get a response in selecting data points for our particular cards. Might have taken about a month?I am not sure if this was something on our end or Domo's end. But haven't had any other issues yet that required additional support from Domo.

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Cristina McGregor

Credit Applications Specialist Mass Merchant

TaylorMadeSporting Goods, 501-1000 employees

View all 16 answers on this topic

Implementation Rating

No score

No answers yet

No answers on this topic

Domo 8.9

Based on 46 answers

Implementation was assisted by the rationale for using Domo. Since our needs were very well understood, there was an eagerness to adopt Domo, which garnered commitment to training. We also began to use Domo together as a team, which meant we had peer support on our learning journey. Finaly, we were able to implement our knowledge immediately as our organisation began to use Domo for key team deliverables.

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Lara Dunwell

Director: Global Institute

CIEE Council on International Educational ExchangeEducation Management, 501-1000 employees

View all 46 answers on this topic

Alternatives Considered

They have minor similarities, so they are not easily comparable. Keen is one of a kind and does not have a great alternative. It just needs a little work and developers will be addicted to it.

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Verified User

Employee in Research & Development

Higher Education Company, 5001-10,000 employees

View all 3 answers on this topic

At the end of the day, end-user adoption and taking the burden of IT to build reports was my goal. Demoing and testing many BI tools, DOMO is the one that allowed both to happen.

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Julian Kochummen

IT and Systems Director

National Business CapitalFinancial Services, 51-200 employees

View all 73 answers on this topic

Return on Investment

No answers on this topic

I mentioned a "previously un-analyzable" dataset that we were able to visualize in Domo - the result was business re-alignment for increased productivity, cost savings and ROI.
It's tough to quantify the ability to provide insights that have been desired for years but not possible - we continue to amaze our executives and product managers with the analysis we can provide.

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Verified User

Analyst in Finance and Accounting

Construction Company, 201-500 employees

View all 73 answers on this topic

Screenshots

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See All (4) Domo Screenshots

Keen, a Chargify company

Domo

Keen, a Chargify company

Domo

Pixel Perfect reports

Customizable dashboards

Report Formatting Templates

Keen, a Chargify company

Domo

Drill-down analysis

Formatting capabilities

Integration with R or other statistical packages

Report sharing and collaboration

Keen, a Chargify company

Domo

Publish to Web

Publish to PDF

Report Versioning

Report Delivery Scheduling

Keen, a Chargify company

Domo

Pre-built visualization formats (heatmaps, scatter plots etc.)

Location Analytics / Geographic Visualization

Predictive Analytics

Keen, a Chargify company

Domo

Multi-User Support (named login)

Role-Based Security Model

Multiple Access Permission Levels (Create, Read, Delete)

Single Sign-On (SSO)

Keen, a Chargify company

Domo

Responsive Design for Web Access

Mobile Application

Dashboard / Report / Visualization Interactivity on Mobile

Keen, a Chargify company

Domo

REST API

Javascript API

iFrames

Java API

Themeable User Interface (UI)

Customizable Platform (Open Source)

Keen, a Chargify company

Domo

Keen, a Chargify company

Domo

Keen, a Chargify company

Domo

Keen, a Chargify company

Domo

Keen, a Chargify company

Domo

Likelihood to Recommend

Keen, a Chargify company

Domo

Pros

Keen, a Chargify company

Domo

Cons

Keen, a Chargify company

Domo

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Starting Price

Keen, a Chargify company Editions & Modules

Additional Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Starting Price

Domo Editions & Modules

Edition

Additional Pricing Details