What users are saying about
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Top Rated
183 Ratings
6 Ratings
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Score 6.9 out of 100

Looker

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Top Rated
183 Ratings
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Score 8.2 out of 100

Likelihood to Recommend

Keen, a Chargify company

To run more visual, analytical models, it is great. Leave the statistics to your other programs.
Anonymous | TrustRadius Reviewer

Looker

Looker is one of those tools that is easy to pick up and play with, even though you would probably need an hour or two to get used to the dashboard and do some training. Once you get the hang of it, it is easy enough to start pulling in data and displaying them on charts. There is an Explore view which allows you to look at various metrics and pull them all into one chart, displaying the information you need on an easy-to-read view. This comes in handy when you have data from various places and need to put them all in one place. Where it is less appropriate is for the data analysts, who are used to this kind of information and need deeper analytics. Looker does not provide anything in further detail than what you've added, so it is a bit of a push to try and get analysts to want to use it, when they can easily take the data offline and do what they like with it.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

BI Standard Reporting

Keen, a Chargify company
Looker
7.6
Pixel Perfect reports
Keen, a Chargify company
Looker
7.3
Customizable dashboards
Keen, a Chargify company
Looker
7.9
Report Formatting Templates
Keen, a Chargify company
Looker
7.6

Ad-hoc Reporting

Keen, a Chargify company
Looker
7.6
Drill-down analysis
Keen, a Chargify company
Looker
7.6
Formatting capabilities
Keen, a Chargify company
Looker
7.5
Integration with R or other statistical packages
Keen, a Chargify company
Looker
7.4
Report sharing and collaboration
Keen, a Chargify company
Looker
8.0

Report Output and Scheduling

Keen, a Chargify company
Looker
7.9
Publish to Web
Keen, a Chargify company
Looker
8.2
Publish to PDF
Keen, a Chargify company
Looker
7.6
Report Versioning
Keen, a Chargify company
Looker
8.0
Report Delivery Scheduling
Keen, a Chargify company
Looker
7.8

Data Discovery and Visualization

Keen, a Chargify company
Looker
6.7
Pre-built visualization formats (heatmaps, scatter plots etc.)
Keen, a Chargify company
Looker
7.8
Location Analytics / Geographic Visualization
Keen, a Chargify company
Looker
7.6
Predictive Analytics
Keen, a Chargify company
Looker
4.6

Access Control and Security

Keen, a Chargify company
Looker
7.6
Multi-User Support (named login)
Keen, a Chargify company
Looker
7.6
Role-Based Security Model
Keen, a Chargify company
Looker
7.8
Multiple Access Permission Levels (Create, Read, Delete)
Keen, a Chargify company
Looker
7.5

Mobile Capabilities

Keen, a Chargify company
Looker
6.2
Responsive Design for Web Access
Keen, a Chargify company
Looker
7.4
Dedicated iOS Application
Keen, a Chargify company
Looker
5.0
Dedicated Android Application
Keen, a Chargify company
Looker
5.0
Dashboard / Report / Visualization Interactivity on Mobile
Keen, a Chargify company
Looker
7.5

Pros

Keen, a Chargify company

  • It has been great for configuring and representing data trends for our own company as well as our clients.
  • It is very helpful for viewing and understanding trends within our own datasets without being too overwhelming
  • The user interface is very streamlined and doesn't take too long to learn so there isn't a lot of time wasted.
Anonymous | TrustRadius Reviewer

Looker

  • It's on-demand and in the cloud, we don't have to mess with AMIs or scaling issues
  • Looker's data domain creating tool is better than anything we've seen
  • LookML, Looker's specialized language is incredibly extensible and allows us to connect and visualize almost any data type
Anonymous | TrustRadius Reviewer

Cons

Keen, a Chargify company

  • Cost is a little much for something we could do in house, given, it would take us much longer
  • Would be better to be more compatible with other analytical software
  • Could improve on code editing capabilities
Shelby Bowden | TrustRadius Reviewer

Looker

  • Mobile viewing is HTML based, not always highly viewable.
  • Basic operations can be difficult to achieve. There is a function called table calculations which allows this.
  • Running on a single server, the entire instance can slow down if even one user schedules a large dashboard.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Keen, a Chargify company

No score
No answers yet
No answers on this topic

Looker

Looker 9.0
Based on 4 answers
We've been very happy with Looker so far, and all teams in the organization are starting to see its value, and use it on a frequent basis. It has quickly become our accessible "source of truth" for all data/metrics.
Anonymous | TrustRadius Reviewer

Usability

Keen, a Chargify company

No score
No answers yet
No answers on this topic

Looker

Looker 8.1
Based on 13 answers
Looker is relatively easy to use, even as it is set up. The customers for the front-end only have issues with the initial setup for looker ml creations. Other "looks" are relatively easy to set up, depending on the ETL and the data which is coming into Looker on a regular basis.
Joe Hughes | TrustRadius Reviewer

Support Rating

Keen, a Chargify company

No score
No answers yet
No answers on this topic

Looker

Looker 7.9
Based on 17 answers
Never had to work with support for issues. Any questions we had, they would respond promptly and clearly. The one-time setup was easy, by reading documentation. If the feature is not supported, they will add a feature request. In this case, LDAP support was requested over OKTA. They are looking into it.
Anson Abraham | TrustRadius Reviewer

Alternatives Considered

Keen, a Chargify company

They have minor similarities, so they are not easily comparable. Keen is one of a kind and does not have a great alternative. It just needs a little work and developers will be addicted to it.
Anonymous | TrustRadius Reviewer

Looker

Looker stacks up very well against the other tools we have evaluated and used. All the tools have their own pros and cons. Looker had a better edge in terms of visualizations when we chose to use it. After several updates, other tools began to have newer features. Looker still stands competitive.
Purav Vaidya | TrustRadius Reviewer

Return on Investment

Keen, a Chargify company

No answers on this topic

Looker

  • Looker was like upgrading from a flip phone to a smartphone for me after using other BI resources in the past.
  • Looker makes it simple to reuse code, allowing us to construct single sources of truth without having to rewrite the fundamental concepts. For all levels of data fluency, the user interface is intuitive and easy to use.
  • Import the same results directly from Looker to excel. [...]
salman inamdar | TrustRadius Reviewer

Screenshots

Pricing Details

Keen, a Chargify company

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Looker

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Keen, a Chargify company
6.9
Looker
8.1

Likelihood to Renew

Keen, a Chargify company
Looker
9.0

Usability

Keen, a Chargify company
Looker
8.1

Support Rating

Keen, a Chargify company
Looker
7.9

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