What users are saying about
6 Ratings
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Score 6.9 out of 100
106 Ratings
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Score 8.1 out of 100

Likelihood to Recommend

Keen, a Chargify company

To run more visual, analytical models, it is great. Leave the statistics to your other programs.
Anonymous | TrustRadius Reviewer

Sisense

I believe Sisense is perfectly suited for any organization of any size that have access to the proper resources, as the tool is very expensive. The data connectors come in all shapes and sizes out of the box, which allows a great deal of data control within the ElastiCubes. Additionally, while the platform only runs on Windows platforms, the web application can be accessed on any client: mobile, Apple, Windows, etc. This allows a much more flexible user experience, resulting in data and dashboards reaching further than any other tool.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

BI Standard Reporting

Keen, a Chargify company
Sisense
8.3
Pixel Perfect reports
Keen, a Chargify company
Sisense
6.9
Customizable dashboards
Keen, a Chargify company
Sisense
9.1
Report Formatting Templates
Keen, a Chargify company
Sisense
8.9

Ad-hoc Reporting

Keen, a Chargify company
Sisense
8.0
Drill-down analysis
Keen, a Chargify company
Sisense
8.1
Formatting capabilities
Keen, a Chargify company
Sisense
8.0
Integration with R or other statistical packages
Keen, a Chargify company
Sisense
8.6
Report sharing and collaboration
Keen, a Chargify company
Sisense
7.3

Report Output and Scheduling

Keen, a Chargify company
Sisense
8.3
Publish to Web
Keen, a Chargify company
Sisense
8.8
Publish to PDF
Keen, a Chargify company
Sisense
8.6
Report Versioning
Keen, a Chargify company
Sisense
8.2
Report Delivery Scheduling
Keen, a Chargify company
Sisense
7.6

Data Discovery and Visualization

Keen, a Chargify company
Sisense
8.7
Pre-built visualization formats (heatmaps, scatter plots etc.)
Keen, a Chargify company
Sisense
8.8
Location Analytics / Geographic Visualization
Keen, a Chargify company
Sisense
8.7
Predictive Analytics
Keen, a Chargify company
Sisense
8.6

Access Control and Security

Keen, a Chargify company
Sisense
9.0
Multi-User Support (named login)
Keen, a Chargify company
Sisense
9.5
Role-Based Security Model
Keen, a Chargify company
Sisense
8.9
Multiple Access Permission Levels (Create, Read, Delete)
Keen, a Chargify company
Sisense
8.7

Mobile Capabilities

Keen, a Chargify company
Sisense
8.1
Responsive Design for Web Access
Keen, a Chargify company
Sisense
8.3
Dedicated iOS Application
Keen, a Chargify company
Sisense
8.5
Dedicated Android Application
Keen, a Chargify company
Sisense
8.5
Dashboard / Report / Visualization Interactivity on Mobile
Keen, a Chargify company
Sisense
7.3

Pros

Keen, a Chargify company

  • It has been great for configuring and representing data trends for our own company as well as our clients.
  • It is very helpful for viewing and understanding trends within our own datasets without being too overwhelming
  • The user interface is very streamlined and doesn't take too long to learn so there isn't a lot of time wasted.
Anonymous | TrustRadius Reviewer

Sisense

  • Customization - lots of supported and community plugins available. Users can also adjust the look and feel through JavaScript.
  • Innovation - Sisense is continuing to push the envelope by developing new features through Sisense Labs.
  • Customer support - the commitment to excellent customer service and ensuring organizations get the most out of their investment.
Andrew Goss | TrustRadius Reviewer

Cons

Keen, a Chargify company

  • Cost is a little much for something we could do in house, given, it would take us much longer
  • Would be better to be more compatible with other analytical software
  • Could improve on code editing capabilities
Shelby Bowden | TrustRadius Reviewer

Sisense

  • The usability of the application on mobile devices needs some improvement, especially navigation and filtering.
  • Dashboards that are created by multiple users can be a bit of a hassle to share by Admins.
  • If you need to embed dashboards into your website, you are require to buy a license separate from the user and platform license. This is a norm on most BI visualization tools, but Sisense can seem a bit on the high side, cost-wide.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Keen, a Chargify company

No score
No answers yet
No answers on this topic

Sisense

Sisense 8.9
Based on 14 answers
I think the business and myself as a user has come to rely on SiSense as a dashboarding and quick ad-hoc reporting tool. I am hoping to integrate SiSense dashboards into more parts of the business in the future. We have reduced our report turn-around time for the most part from hours/days to minutes and in some cases almost the speed of thought. Reports are also easier on the eye and more easily distributed.I would also like to say that the support and professionalism from the SiSense team has been excellent.
Anonymous | TrustRadius Reviewer

Usability

Keen, a Chargify company

No score
No answers yet
No answers on this topic

Sisense

Sisense 8.0
Based on 5 answers
New V5 is ground floor of an exciting collection of possibilities. Weekly Sisense developers come up with new functionality that they share with us in their forums. The move to HTML5 has been pleasing in that widgets auto size themselves into appropriate forms in the board but everyone of them can be popped out to full page size to be looked at in more detail
Daniel Colussi | TrustRadius Reviewer

Reliability and Availability

Keen, a Chargify company

No score
No answers yet
No answers on this topic

Sisense

Sisense 8.2
Based on 2 answers
There are very few situations when there is unexpected downtime. Mostly during development, new dashboard implementation and during upgrades. other then that there were very few crashes.
Michał Becker | TrustRadius Reviewer

Performance

Keen, a Chargify company

No score
No answers yet
No answers on this topic

Sisense

Sisense 8.2
Based on 2 answers
SiSense is usually performing better then other solutions even if going for complex reports/dashboards(of course within reasonable frames). I haven't noticed any bad influence on other systems, usually if something happens it stays within SiSense.
Michał Becker | TrustRadius Reviewer

Support Rating

Keen, a Chargify company

No score
No answers yet
No answers on this topic

Sisense

Sisense 9.0
Based on 11 answers
SiSense's support ninjas are very knowledgeable and are exceptionally responsive. So far, all of the issues we ran into were resolved within minimum time. My sense of dealing with the support staff at SiSense is that they are very focused on not just answering your immediate question, but also to delve into the cause of the matter.
Wicus Verhoef | TrustRadius Reviewer

In-Person Training

Keen, a Chargify company

No score
No answers yet
No answers on this topic

Sisense

Sisense 7.3
Based on 1 answer
Easy and free training that allowed us quickly understand basics in SiSense and start using them. More advanced features requires some browsing through SiSense forums, but there is always support to help, and SiSense support is one of the best whith which I worked so far.
Michał Becker | TrustRadius Reviewer

Online Training

Keen, a Chargify company

No score
No answers yet
No answers on this topic

Sisense

Sisense 8.2
Based on 1 answer
Many examples, videos and scenarios which you try on your own right away. This combined with in-person training gives you enough to utilize most of SiSense's power.
Michał Becker | TrustRadius Reviewer

Implementation Rating

Keen, a Chargify company

No score
No answers yet
No answers on this topic

Sisense

Sisense 7.1
Based on 6 answers
Remember to migrate the plugins. The documentation however is pretty straight forward.
Holke Visser | TrustRadius Reviewer

Alternatives Considered

Keen, a Chargify company

They have minor similarities, so they are not easily comparable. Keen is one of a kind and does not have a great alternative. It just needs a little work and developers will be addicted to it.
Anonymous | TrustRadius Reviewer

Sisense

1) Easy to use, really, there is nothing too much to say. The set up is easy and not confusing. You can use it internally or externally.
2) Customer Service, having spoken to various product reps from similar industry. Sisense rep provides you with the best support to get started, and it is really appreciated.
Anonymous | TrustRadius Reviewer

Scalability

Keen, a Chargify company

No score
No answers yet
No answers on this topic

Sisense

Sisense 8.2
Based on 1 answer
Product is quite easily scalable. The whole installation can be easily moved to stronger machine if needed.
Michał Becker | TrustRadius Reviewer

Return on Investment

Keen, a Chargify company

No answers on this topic

Sisense

  • Report development time is reduced from 2~3 days to 2~3 hours.
  • Report querying time is improved from 0.5~10 mins to 2~30 seconds.
  • A 2-staff team delivers 10 times the BI output that we did on the old system.
  • We were able to deliver BI and data analysis for all business functions instead of a very limited group of users
Hui (Ken) Zheng | TrustRadius Reviewer

Screenshots

Keen, a Chargify company

Pricing Details

Keen, a Chargify company

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Keen, a Chargify company Editions & Modules

Additional Pricing Details

Sisense

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Sisense Editions & Modules

Modules
SAP Connector1
  1. Per User per Month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Keen, a Chargify company
6.9
Sisense
8.9

Likelihood to Renew

Keen, a Chargify company
Sisense
8.9

Usability

Keen, a Chargify company
Sisense
8.0

Reliability and Availability

Keen, a Chargify company
Sisense
8.2

Performance

Keen, a Chargify company
Sisense
8.2

Support Rating

Keen, a Chargify company
Sisense
9.0

In-Person Training

Keen, a Chargify company
Sisense
7.3

Online Training

Keen, a Chargify company
Sisense
8.2

Implementation Rating

Keen, a Chargify company
Sisense
7.1

Scalability

Keen, a Chargify company
Sisense
8.2

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