What users are saying about
6 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 6.9 out of 100
115 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.3 out of 100

Feature Set Ratings

    BI Standard Reporting

    Keen, a Chargify company

    Feature Set Not Supported
    N/A
    8.6

    Sisense

    86%
    Sisense ranks higher in 3/3 features

    Pixel Perfect reports

    N/A
    0 Ratings
    7.9
    79%
    36 Ratings

    Customizable dashboards

    N/A
    0 Ratings
    9.0
    90%
    46 Ratings

    Report Formatting Templates

    N/A
    0 Ratings
    9.0
    90%
    32 Ratings

    Ad-hoc Reporting

    Keen, a Chargify company

    Feature Set Not Supported
    N/A
    8.3

    Sisense

    83%
    Sisense ranks higher in 4/4 features

    Drill-down analysis

    N/A
    0 Ratings
    8.0
    80%
    46 Ratings

    Formatting capabilities

    N/A
    0 Ratings
    8.9
    89%
    46 Ratings

    Integration with R or other statistical packages

    N/A
    0 Ratings
    9.0
    90%
    26 Ratings

    Report sharing and collaboration

    N/A
    0 Ratings
    7.3
    73%
    3 Ratings

    Report Output and Scheduling

    Keen, a Chargify company

    Feature Set Not Supported
    N/A
    8.2

    Sisense

    82%
    Sisense ranks higher in 4/4 features

    Publish to Web

    N/A
    0 Ratings
    8.1
    81%
    35 Ratings

    Publish to PDF

    N/A
    0 Ratings
    8.9
    89%
    45 Ratings

    Report Versioning

    N/A
    0 Ratings
    8.0
    80%
    23 Ratings

    Report Delivery Scheduling

    N/A
    0 Ratings
    7.9
    79%
    38 Ratings

    Data Discovery and Visualization

    Keen, a Chargify company

    Feature Set Not Supported
    N/A
    9.0

    Sisense

    90%
    Sisense ranks higher in 3/3 features

    Pre-built visualization formats (heatmaps, scatter plots etc.)

    N/A
    0 Ratings
    9.0
    90%
    44 Ratings

    Location Analytics / Geographic Visualization

    N/A
    0 Ratings
    9.0
    90%
    41 Ratings

    Predictive Analytics

    N/A
    0 Ratings
    9.0
    90%
    28 Ratings

    Access Control and Security

    Keen, a Chargify company

    Feature Set Not Supported
    N/A
    9.9

    Sisense

    99%
    Sisense ranks higher in 3/3 features

    Multi-User Support (named login)

    N/A
    0 Ratings
    10.0
    100%
    44 Ratings

    Role-Based Security Model

    N/A
    0 Ratings
    9.9
    99%
    43 Ratings

    Multiple Access Permission Levels (Create, Read, Delete)

    N/A
    0 Ratings
    9.9
    99%
    44 Ratings

    Mobile Capabilities

    Keen, a Chargify company

    Feature Set Not Supported
    N/A
    8.9

    Sisense

    89%
    Sisense ranks higher in 3/3 features

    Responsive Design for Web Access

    N/A
    0 Ratings
    8.9
    89%
    39 Ratings

    Mobile Application

    N/A
    0 Ratings
    9.9
    99%
    25 Ratings

    Dashboard / Report / Visualization Interactivity on Mobile

    N/A
    0 Ratings
    7.9
    79%
    33 Ratings

    Attribute Ratings

    • Sisense is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    6.9

    Keen, a Chargify company

    69%
    3 Ratings
    7.4

    Sisense

    74%
    57 Ratings

    Likelihood to Renew

    Keen, a Chargify company

    N/A
    0 Ratings
    8.9

    Sisense

    89%
    14 Ratings

    Usability

    Keen, a Chargify company

    N/A
    0 Ratings
    8.0

    Sisense

    80%
    5 Ratings

    Availability

    Keen, a Chargify company

    N/A
    0 Ratings
    8.2

    Sisense

    82%
    2 Ratings

    Performance

    Keen, a Chargify company

    N/A
    0 Ratings
    8.2

    Sisense

    82%
    2 Ratings

    Support Rating

    Keen, a Chargify company

    N/A
    0 Ratings
    9.0

    Sisense

    90%
    11 Ratings

    In-Person Training

    Keen, a Chargify company

    N/A
    0 Ratings
    7.3

    Sisense

    73%
    1 Rating

    Online Training

    Keen, a Chargify company

    N/A
    0 Ratings
    8.2

    Sisense

    82%
    1 Rating

    Implementation Rating

    Keen, a Chargify company

    N/A
    0 Ratings
    7.1

    Sisense

    71%
    6 Ratings

    Product Scalability

    Keen, a Chargify company

    N/A
    0 Ratings
    8.2

    Sisense

    82%
    1 Rating

    Likelihood to Recommend

    Keen, a Chargify company

    To run more visual, analytical models, it is great. Leave the statistics to your other programs.
    Anonymous | TrustRadius Reviewer

    Sisense

    I believe Sisense is perfectly suited for any organization of any size that have access to the proper resources, as the tool is very expensive. The data connectors come in all shapes and sizes out of the box, which allows a great deal of data control within the ElastiCubes. Additionally, while the platform only runs on Windows platforms, the web application can be accessed on any client: mobile, Apple, Windows, etc. This allows a much more flexible user experience, resulting in data and dashboards reaching further than any other tool.
    Anonymous | TrustRadius Reviewer

    Pros

    Keen, a Chargify company

    • It has been great for configuring and representing data trends for our own company as well as our clients.
    • It is very helpful for viewing and understanding trends within our own datasets without being too overwhelming
    • The user interface is very streamlined and doesn't take too long to learn so there isn't a lot of time wasted.
    Anonymous | TrustRadius Reviewer

    Sisense

    • Customization - lots of supported and community plugins available. Users can also adjust the look and feel through JavaScript.
    • Innovation - Sisense is continuing to push the envelope by developing new features through Sisense Labs.
    • Customer support - the commitment to excellent customer service and ensuring organizations get the most out of their investment.
    Andrew Goss | TrustRadius Reviewer

    Cons

    Keen, a Chargify company

    • Cost is a little much for something we could do in house, given, it would take us much longer
    • Would be better to be more compatible with other analytical software
    • Could improve on code editing capabilities
    Shelby Bowden | TrustRadius Reviewer

    Sisense

    • The usability of the application on mobile devices needs some improvement, especially navigation and filtering.
    • Dashboards that are created by multiple users can be a bit of a hassle to share by Admins.
    • If you need to embed dashboards into your website, you are require to buy a license separate from the user and platform license. This is a norm on most BI visualization tools, but Sisense can seem a bit on the high side, cost-wide.
    Anonymous | TrustRadius Reviewer

    Pricing Details

    Keen, a Chargify company

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Keen, a Chargify company Editions & Modules

    Additional Pricing Details

    Sisense

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    No

    Starting Price

    Sisense Editions & Modules

    Modules
    SAP Connector
    1. none
    Additional Pricing Details
    Must contact sales team for pricing.

    Likelihood to Renew

    Keen, a Chargify company

    No score
    No answers yet
    No answers on this topic

    Sisense

    Sisense 8.9
    Based on 14 answers
    I think the business and myself as a user has come to rely on SiSense as a dashboarding and quick ad-hoc reporting tool. I am hoping to integrate SiSense dashboards into more parts of the business in the future. We have reduced our report turn-around time for the most part from hours/days to minutes and in some cases almost the speed of thought. Reports are also easier on the eye and more easily distributed.I would also like to say that the support and professionalism from the SiSense team has been excellent.
    Anonymous | TrustRadius Reviewer

    Usability

    Keen, a Chargify company

    No score
    No answers yet
    No answers on this topic

    Sisense

    Sisense 8.0
    Based on 5 answers
    New V5 is ground floor of an exciting collection of possibilities. Weekly Sisense developers come up with new functionality that they share with us in their forums. The move to HTML5 has been pleasing in that widgets auto size themselves into appropriate forms in the board but everyone of them can be popped out to full page size to be looked at in more detail
    Daniel Colussi | TrustRadius Reviewer

    Reliability and Availability

    Keen, a Chargify company

    No score
    No answers yet
    No answers on this topic

    Sisense

    Sisense 8.2
    Based on 2 answers
    There are very few situations when there is unexpected downtime. Mostly during development, new dashboard implementation and during upgrades. other then that there were very few crashes.
    Michał Becker | TrustRadius Reviewer

    Performance

    Keen, a Chargify company

    No score
    No answers yet
    No answers on this topic

    Sisense

    Sisense 8.2
    Based on 2 answers
    SiSense is usually performing better then other solutions even if going for complex reports/dashboards(of course within reasonable frames). I haven't noticed any bad influence on other systems, usually if something happens it stays within SiSense.
    Michał Becker | TrustRadius Reviewer

    Support Rating

    Keen, a Chargify company

    No score
    No answers yet
    No answers on this topic

    Sisense

    Sisense 9.0
    Based on 11 answers
    SiSense's support ninjas are very knowledgeable and are exceptionally responsive. So far, all of the issues we ran into were resolved within minimum time. My sense of dealing with the support staff at SiSense is that they are very focused on not just answering your immediate question, but also to delve into the cause of the matter.
    Wicus Verhoef | TrustRadius Reviewer

    In-Person Training

    Keen, a Chargify company

    No score
    No answers yet
    No answers on this topic

    Sisense

    Sisense 7.3
    Based on 1 answer
    Easy and free training that allowed us quickly understand basics in SiSense and start using them. More advanced features requires some browsing through SiSense forums, but there is always support to help, and SiSense support is one of the best whith which I worked so far.
    Michał Becker | TrustRadius Reviewer

    Online Training

    Keen, a Chargify company

    No score
    No answers yet
    No answers on this topic

    Sisense

    Sisense 8.2
    Based on 1 answer
    Many examples, videos and scenarios which you try on your own right away. This combined with in-person training gives you enough to utilize most of SiSense's power.
    Michał Becker | TrustRadius Reviewer

    Implementation Rating

    Keen, a Chargify company

    No score
    No answers yet
    No answers on this topic

    Sisense

    Sisense 7.1
    Based on 6 answers
    Remember to migrate the plugins. The documentation however is pretty straight forward.
    Holke Visser | TrustRadius Reviewer

    Alternatives Considered

    Keen, a Chargify company

    They have minor similarities, so they are not easily comparable. Keen is one of a kind and does not have a great alternative. It just needs a little work and developers will be addicted to it.
    Anonymous | TrustRadius Reviewer

    Sisense

    1) Easy to use, really, there is nothing too much to say. The set up is easy and not confusing. You can use it internally or externally.
    2) Customer Service, having spoken to various product reps from similar industry. Sisense rep provides you with the best support to get started, and it is really appreciated.
    Anonymous | TrustRadius Reviewer

    Scalability

    Keen, a Chargify company

    No score
    No answers yet
    No answers on this topic

    Sisense

    Sisense 8.2
    Based on 1 answer
    Product is quite easily scalable. The whole installation can be easily moved to stronger machine if needed.
    Michał Becker | TrustRadius Reviewer

    Return on Investment

    Keen, a Chargify company

    No answers on this topic

    Sisense

    • Report development time is reduced from 2~3 days to 2~3 hours.
    • Report querying time is improved from 0.5~10 mins to 2~30 seconds.
    • A 2-staff team delivers 10 times the BI output that we did on the old system.
    • We were able to deliver BI and data analysis for all business functions instead of a very limited group of users
    Hui (Ken) Zheng | TrustRadius Reviewer

    Screenshots

    Keen, a Chargify company

    Add comparison