What users are saying about
34 Ratings
5 Ratings
34 Ratings
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Score 9.2 out of 100
5 Ratings
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Score 8.3 out of 100

Attribute Ratings

  • Chargify and PayKickstart are tied in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.8

Chargify

88%
12 Ratings
8.8

PayKickstart

88%
2 Ratings

Likelihood to Renew

9.1

Chargify

91%
1 Rating

PayKickstart

N/A
0 Ratings

Support Rating

8.1

Chargify

81%
3 Ratings

PayKickstart

N/A
0 Ratings

Likelihood to Recommend

Chargify

If you are a small startup, likely to be charging only in one currency, then Chargify will likely be suitable for you, as it was for us when we first started. However, as you expand and need to charge in additional currencies and require good reporting, you might find Chargify becomes more cumbersome. You do get a very stable and reliable billing platform with Chargify. I can't recall any downtime dues to issues. In the last 5 years, there have been only been 2 times where the app was down, both for scheduled maintenance. The communication leading up to the downtime was excellent, the app was up and running well within the maintenance window and everything kept functioning smoothly afterward.
Nikhil George | TrustRadius Reviewer

PayKickstart

ANALYTICS & REPORTING: It lets you gain the insight you need to make informed decisions to improve and grow business.It gives you access to all of your reporting and analytical data.Some of the insights you'll have access to:
  1. Transactional Reports
  2. Subscription Analytics
  3. Performance Reports
  4. Event and Activity Logs
Anonymous | TrustRadius Reviewer

Pros

Chargify

  • Chargify's API is solid and easy to use, including JSON and XML interfaces.
  • Chargify's customer service is responsive and thorough; always making sure your needs as a customer are met.
  • Chargify listens to its customer base and their suggestions for feature enhancements.
Vinnie Murdico | TrustRadius Reviewer

PayKickstart

  • Subscriptions
  • Checkout forms
  • Dashboard
Jeff J Hunter | TrustRadius Reviewer

Cons

Chargify

  • Reporting - It doesn't provide the reporting we need so I have to do it manually. It doesn't track individual components like we need it to for monthly reporting.
  • Emails - The system's emails sometimes end up in junk mail, so I also follow up once a customer has missed 2 payment attempts.
  • Transactions - An easier way to get to the transactions would be nice. It takes many clicks to see the transaction history.
Heather Robinette, MBA | TrustRadius Reviewer

PayKickstart

  • Better payment plans
  • Support Crypto payments with the legal transparency
  • Build in A/B testing capability
Anonymous | TrustRadius Reviewer

Pricing Details

Chargify

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Starting Price

$65 per month

Chargify Editions & Modules

Edition
Scaling$2991
Success$5991
SpecializedCustom Pricing
  1. per month
  2. none
Additional Pricing Details

PayKickstart

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$99

PayKickstart Editions & Modules

Edition
Starter$99.00
Growth$199.00
Scale$299.00
  1. none
Additional Pricing Details

Likelihood to Renew

Chargify

Chargify 9.1
Based on 1 answer
They are a crucial piece of what we do. We hope to have them as a vendor for a long time to come.
Matthew Herrera | TrustRadius Reviewer

PayKickstart

No score
No answers yet
No answers on this topic

Support Rating

Chargify

Chargify 8.1
Based on 3 answers
They are willing to help with most challenges and are pretty easy to get ahold of by phone. They are limited in their reach, when it comes to bulk cancellations, along with some other bulk edits. It is no fault to them, Chargify is just a system that hasn’t been upgraded much over the years.
Anonymous | TrustRadius Reviewer

PayKickstart

No score
No answers yet
No answers on this topic

Alternatives Considered

Chargify

Chargify met a list of set requirements and our budget at the time. The main items were:
  1. Salesforce integration
  2. Payment gateway support
  3. Billing portal / self service
  4. Strong API
  5. Tax invoice support
  6. Multi country and multi currency support
Ben Fry | TrustRadius Reviewer

PayKickstart

PayKickstart is an established named and has a repute of its own. PayKickstart is powerful and versatile. You can use it for a very simple one time fee checkout. Very easy to setup and compared to other platforms, lets you control the products and get daily insights of our data.
Anonymous | TrustRadius Reviewer

Return on Investment

Chargify

  • The positive impact was mostly when we actually did need subscriptions. The negative impact came when we pivoted to a more focused type of product, which did not need user subscriptions. Because we were reusing the code and had already done all the setup (and had a skeleton crew), we stayed with Chargify, but many times it got in the way. Had we continued as a business, we would have switched to just using Braintree.
Shannon E. Wells-Mongiovi | TrustRadius Reviewer

PayKickstart

  • It's been a pivotal tool for growth
  • It's helped me predict our monthly recurring revenue
  • It's been a critical part of our growth
Jeff J Hunter | TrustRadius Reviewer

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