34 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9.2 out of 100
Based on 34 reviews and ratings
7 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.5 out of 100
Based on 7 reviews and ratings
Attribute Ratings
- Chargify is rated higher in 1 area: Likelihood to Recommend
- TeamUp is rated higher in 1 area: Support Rating
Likelihood to Recommend
8.8
Chargify
88%
12 Ratings
8.1
TeamUp
81%
3 Ratings
Likelihood to Renew
9.1
Chargify
91%
1 Rating
TeamUp
N/A
0 Ratings
Support Rating
8.1
Chargify
81%
3 Ratings
10.0
TeamUp
100%
2 Ratings
Likelihood to Recommend
Chargify
If you are a small startup, likely to be charging only in one currency, then Chargify will likely be suitable for you, as it was for us when we first started. However, as you expand and need to charge in additional currencies and require good reporting, you might find Chargify becomes more cumbersome. You do get a very stable and reliable billing platform with Chargify. I can't recall any downtime dues to issues. In the last 5 years, there have been only been 2 times where the app was down, both for scheduled maintenance. The communication leading up to the downtime was excellent, the app was up and running well within the maintenance window and everything kept functioning smoothly afterward.
Product Manager
Spotlight ReportingComputer Software, 11-50 employees
TeamUp
It is very helpful for an organization where many people are working remotely. Especially when people are from different time zones and they need to be reminded a few minutes before the event. It is also useful to keep track of certain events such as meetings and employees taking leave. And it is a handy tool when you need to be reminded about recurring events such as daily standing meetings.

Verified User
Engineer in Engineering
Computer Software Company, 11-50 employeesPros
Chargify
- Chargify's API is solid and easy to use, including JSON and XML interfaces.
- Chargify's customer service is responsive and thorough; always making sure your needs as a customer are met.
- Chargify listens to its customer base and their suggestions for feature enhancements.
Owner
HOASpace.comInternet, 1-10 employees
TeamUp
- Simplified customer signups.
- Customer service when we have unique problems.
- Makes it easy to accept payments.
CEO (Chief Executive Officer)
Odyssey Open Water Swimming, LLCSports, 1-10 employees
Cons
Chargify
- Reporting - It doesn't provide the reporting we need so I have to do it manually. It doesn't track individual components like we need it to for monthly reporting.
- Emails - The system's emails sometimes end up in junk mail, so I also follow up once a customer has missed 2 payment attempts.
- Transactions - An easier way to get to the transactions would be nice. It takes many clicks to see the transaction history.
Marketing Manger
ConexlinkComputer Software, 11-50 employees
TeamUp
- Need more variability in colors.
- Some colors can't be seen when too many people are assigned to one appointment.
Owner
EmployAbility: Employment and Housing Solutions, LLCMental Health Care, 1-10 employees
Pricing Details
Chargify
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Starting Price
$65 per month
Chargify Editions & Modules
Edition
Scaling | $2991 |
---|---|
Success | $5991 |
Specialized | Custom Pricing |
- per month
- none
Additional Pricing Details
—TeamUp
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—TeamUp Editions & Modules
—
Additional Pricing Details
—Likelihood to Renew
Chargify
Chargify 9.1
Based on 1 answer
They are a crucial piece of what we do. We hope to have them as a vendor for a long time to come.
CEO (Chief Executive Officer)
AxacoreTelecommunications, 1-10 employees
TeamUp
No score
No answers yet
No answers on this topic
Support Rating
Chargify
Chargify 8.1
Based on 3 answers
They are willing to help with most challenges and are pretty easy to get ahold of by phone. They are limited in their reach, when it comes to bulk cancellations, along with some other bulk edits. It is no fault to them, Chargify is just a system that hasn’t been upgraded much over the years.

Verified User
Manager in Other
Consumer Goods Company, 1-10 employeesTeamUp
TeamUp 10.0
Based on 2 answers
I cannot recall ever having to use customer support which I guess is a 10 because it works so well I don't need help.
Owner
EmployAbility: Employment and Housing Solutions, LLCMental Health Care, 1-10 employees
Alternatives Considered
Chargify
Chargify met a list of set requirements and our budget at the time. The main items were:
- Salesforce integration
- Payment gateway support
- Billing portal / self service
- Strong API
- Tax invoice support
- Multi country and multi currency support
Software Development Manager
Real Estate InvestarInformation Technology and Services, 11-50 employees
TeamUp
I find TeamUp really easy to use. We do not need much prior knowledge before starting to use it. Also, your team can collaborate under the common calendar workspace, which is important for organizational use.

Verified User
Engineer in Engineering
Computer Software Company, 11-50 employeesReturn on Investment
Chargify
- The positive impact was mostly when we actually did need subscriptions. The negative impact came when we pivoted to a more focused type of product, which did not need user subscriptions. Because we were reusing the code and had already done all the setup (and had a skeleton crew), we stayed with Chargify, but many times it got in the way. Had we continued as a business, we would have switched to just using Braintree.
VP of Engineering, Senior Web Developer
UnspecifiedComputer Software, 51-200 employees
TeamUp
- Cost is low and varies by amount of customer use.
CEO (Chief Executive Officer)
Odyssey Open Water Swimming, LLCSports, 1-10 employees