What users are saying about
34 Ratings
7 Ratings
34 Ratings
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Score 9.2 out of 100
7 Ratings
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Score 8.5 out of 100

Attribute Ratings

  • Chargify is rated higher in 1 area: Likelihood to Recommend
  • TeamUp is rated higher in 1 area: Support Rating

Likelihood to Recommend

8.8

Chargify

88%
12 Ratings
8.1

TeamUp

81%
3 Ratings

Likelihood to Renew

9.1

Chargify

91%
1 Rating

TeamUp

N/A
0 Ratings

Support Rating

8.1

Chargify

81%
3 Ratings
10.0

TeamUp

100%
2 Ratings

Likelihood to Recommend

Chargify

If you are a small startup, likely to be charging only in one currency, then Chargify will likely be suitable for you, as it was for us when we first started. However, as you expand and need to charge in additional currencies and require good reporting, you might find Chargify becomes more cumbersome. You do get a very stable and reliable billing platform with Chargify. I can't recall any downtime dues to issues. In the last 5 years, there have been only been 2 times where the app was down, both for scheduled maintenance. The communication leading up to the downtime was excellent, the app was up and running well within the maintenance window and everything kept functioning smoothly afterward.
Nikhil George | TrustRadius Reviewer

TeamUp

It is very helpful for an organization where many people are working remotely. Especially when people are from different time zones and they need to be reminded a few minutes before the event. It is also useful to keep track of certain events such as meetings and employees taking leave. And it is a handy tool when you need to be reminded about recurring events such as daily standing meetings.
Anonymous | TrustRadius Reviewer

Pros

Chargify

  • Chargify's API is solid and easy to use, including JSON and XML interfaces.
  • Chargify's customer service is responsive and thorough; always making sure your needs as a customer are met.
  • Chargify listens to its customer base and their suggestions for feature enhancements.
Vinnie Murdico | TrustRadius Reviewer

TeamUp

  • Simplified customer signups.
  • Customer service when we have unique problems.
  • Makes it easy to accept payments.
Warren Wallace | TrustRadius Reviewer

Cons

Chargify

  • Reporting - It doesn't provide the reporting we need so I have to do it manually. It doesn't track individual components like we need it to for monthly reporting.
  • Emails - The system's emails sometimes end up in junk mail, so I also follow up once a customer has missed 2 payment attempts.
  • Transactions - An easier way to get to the transactions would be nice. It takes many clicks to see the transaction history.
Heather Robinette, MBA | TrustRadius Reviewer

TeamUp

  • Need more variability in colors.
  • Some colors can't be seen when too many people are assigned to one appointment.
Andrea Mitchell, MSW, APSW | TrustRadius Reviewer

Pricing Details

Chargify

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Starting Price

$65 per month

Chargify Editions & Modules

Edition
Scaling$2991
Success$5991
SpecializedCustom Pricing
  1. per month
  2. none
Additional Pricing Details

TeamUp

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

TeamUp Editions & Modules

Additional Pricing Details

Likelihood to Renew

Chargify

Chargify 9.1
Based on 1 answer
They are a crucial piece of what we do. We hope to have them as a vendor for a long time to come.
Matthew Herrera | TrustRadius Reviewer

TeamUp

No score
No answers yet
No answers on this topic

Support Rating

Chargify

Chargify 8.1
Based on 3 answers
They are willing to help with most challenges and are pretty easy to get ahold of by phone. They are limited in their reach, when it comes to bulk cancellations, along with some other bulk edits. It is no fault to them, Chargify is just a system that hasn’t been upgraded much over the years.
Anonymous | TrustRadius Reviewer

TeamUp

TeamUp 10.0
Based on 2 answers
I cannot recall ever having to use customer support which I guess is a 10 because it works so well I don't need help.
Andrea Mitchell, MSW, APSW | TrustRadius Reviewer

Alternatives Considered

Chargify

Chargify met a list of set requirements and our budget at the time. The main items were:
  1. Salesforce integration
  2. Payment gateway support
  3. Billing portal / self service
  4. Strong API
  5. Tax invoice support
  6. Multi country and multi currency support
Ben Fry | TrustRadius Reviewer

TeamUp

I find TeamUp really easy to use. We do not need much prior knowledge before starting to use it. Also, your team can collaborate under the common calendar workspace, which is important for organizational use.
Anonymous | TrustRadius Reviewer

Return on Investment

Chargify

  • The positive impact was mostly when we actually did need subscriptions. The negative impact came when we pivoted to a more focused type of product, which did not need user subscriptions. Because we were reusing the code and had already done all the setup (and had a skeleton crew), we stayed with Chargify, but many times it got in the way. Had we continued as a business, we would have switched to just using Braintree.
Shannon E. Wells-Mongiovi | TrustRadius Reviewer

TeamUp

  • Cost is low and varies by amount of customer use.
Warren Wallace | TrustRadius Reviewer

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