What users are saying about
34 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.2 out of 100
28 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.2 out of 100

Attribute Ratings

  • Chargify is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.9

Chargify

89%
12 Ratings
8.2

2Checkout from Verifone

82%
7 Ratings

Likelihood to Renew

9.1

Chargify

91%
1 Rating

2Checkout from Verifone

N/A
0 Ratings

Usability

Chargify

N/A
0 Ratings
1.0

2Checkout from Verifone

10%
1 Rating

Support Rating

8.1

Chargify

81%
3 Ratings

2Checkout from Verifone

N/A
0 Ratings

Likelihood to Recommend

Chargify

If you are a small startup, likely to be charging only in one currency, then Chargify will likely be suitable for you, as it was for us when we first started. However, as you expand and need to charge in additional currencies and require good reporting, you might find Chargify becomes more cumbersome. You do get a very stable and reliable billing platform with Chargify. I can't recall any downtime dues to issues. In the last 5 years, there have been only been 2 times where the app was down, both for scheduled maintenance. The communication leading up to the downtime was excellent, the app was up and running well within the maintenance window and everything kept functioning smoothly afterward.
Read full review

Verifone

2Checkout Monetization Platform is well suited for emerging SaaS businesses because along with payment processing, they offer you exposure to Affiliates and make electronic code delivery easy. The dashboard is cumbersome and reporting graphs/options are not easy to comprehend so it might become trouble when the business grows and you want to show it to venture capitalists or any investor/buyer.
Read full review

Pros

Chargify

  • Chargify's API is solid and easy to use, including JSON and XML interfaces.
  • Chargify's customer service is responsive and thorough; always making sure your needs as a customer are met.
  • Chargify listens to its customer base and their suggestions for feature enhancements.
Read full review

Verifone

  • Easiest to get approved. No unnecessary hassles.
  • Simples onboarding process.
  • Minimum costs for extras or most of the needed things come in base prices.
  • Available in Pakistan.
Read full review

Cons

Chargify

  • Reporting - It doesn't provide the reporting we need so I have to do it manually. It doesn't track individual components like we need it to for monthly reporting.
  • Emails - The system's emails sometimes end up in junk mail, so I also follow up once a customer has missed 2 payment attempts.
  • Transactions - An easier way to get to the transactions would be nice. It takes many clicks to see the transaction history.
Read full review

Verifone

  • In the 2Checkout dashboard, searching for transactions is a bit awkward
  • I wish there were more reports available for me in the 2Checkout dashboard
Read full review

Pricing Details

Chargify

Starting Price

$65 per month

Editions & Modules

Chargify editions and modules pricing
EditionModules
Scaling2991
Success5992
SpecializedCustom Pricing3

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

2Checkout from Verifone

Starting Price

Editions & Modules

2Checkout from Verifone editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    2SELL - 3.5% + 0.30 EUR per successful sale 2SUBSCRIBE - 4.5% + 0.40 EUR per successful sale 2MONETIZE - 6.0% + 0.50 EUR per successful sale

    Likelihood to Renew

    Chargify

    They are a crucial piece of what we do. We hope to have them as a vendor for a long time to come.
    Read full review

    Verifone

    No answers on this topic

    Usability

    Chargify

    No answers on this topic

    Verifone

    It is surreal. Everything feels like they don't really want you to use them. I had to beg them to approve my account because of stupid approval questions. Example: give ONE url where payments will come from. (my payments will come from a page inside my webapp which means absolutely nothing to users who don't have a user in my webapp. I also have many URLs where the users can pay from) Then their API is super complicated to use. I couldn't believe how complicated it is. It is not well explained in the documentation and you have to guess until you understand the underlying logic. I wouldn't use it if I Stripe was available in my country.
    Read full review

    Support Rating

    Chargify

    They are willing to help with most challenges and are pretty easy to get ahold of by phone. They are limited in their reach, when it comes to bulk cancellations, along with some other bulk edits. It is no fault to them, Chargify is just a system that hasn’t been upgraded much over the years.
    Read full review

    Verifone

    No answers on this topic

    Alternatives Considered

    Chargify

    Chargify met a list of set requirements and our budget at the time. The main items were:
    1. Salesforce integration
    2. Payment gateway support
    3. Billing portal / self service
    4. Strong API
    5. Tax invoice support
    6. Multi country and multi currency support
    Read full review

    Verifone

    I used to sell my software on Avangate and PayPal at the same time. Costs were very similar but I decided to abandon PayPal because it sometimes required human interventions. I also checked DigitalRiver, but it wasn't easy to setup and I never completed all requirements.
    Read full review

    Return on Investment

    Chargify

    • The positive impact was mostly when we actually did need subscriptions. The negative impact came when we pivoted to a more focused type of product, which did not need user subscriptions. Because we were reusing the code and had already done all the setup (and had a skeleton crew), we stayed with Chargify, but many times it got in the way. Had we continued as a business, we would have switched to just using Braintree.
    Read full review

    Verifone

    • Avangate gives a quality service as a payment gateway
    • Their pricing plan is helpful for business growth
    • Avangate provides the trust to the customer to buy products from the store as a leading payment gateway
    Read full review

    Add comparison