Maxio vs. WooCommerce Subscriptions

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Maxio
Score 4.9 out of 10
N/A
Chargify provides a SaaS billing solution that handles free trial periods, one-time fees, promotions, refunds, email receipts. They support billing your customers by credit card or invoicing for larger accounts. Prices start at $65/month for 20 customers, and trend upward to $1,299/month for 10,000 customers
$599
per month
WooCommerce Subscriptions
Score 7.5 out of 10
N/A
WooCommerce Subscriptions is a premium extension for WooCommerce which supports recurring payments and subscription-based services and products.N/A
Pricing
MaxioWooCommerce Subscriptions
Editions & Modules
Essentials
$599
per month
Growth
Custom
Scale
Custom
No answers on this topic
Offerings
Pricing Offerings
MaxioWooCommerce Subscriptions
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Best Alternatives
MaxioWooCommerce Subscriptions
Small Businesses
WooCommerce Subscriptions
WooCommerce Subscriptions
Score 7.5 out of 10
2Checkout from Verifone
2Checkout from Verifone
Score 8.5 out of 10
Medium-sized Companies
Sage Intacct
Sage Intacct
Score 8.7 out of 10
Sage Intacct
Sage Intacct
Score 8.7 out of 10
Enterprises
Salesforce CPQ
Salesforce CPQ
Score 7.7 out of 10
Salesforce CPQ
Salesforce CPQ
Score 7.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
MaxioWooCommerce Subscriptions
Likelihood to Recommend
1.7
(23 ratings)
8.0
(7 ratings)
Likelihood to Renew
9.1
(1 ratings)
10.0
(1 ratings)
Usability
-
(0 ratings)
9.0
(2 ratings)
Support Rating
8.0
(2 ratings)
9.0
(3 ratings)
Implementation Rating
-
(0 ratings)
9.0
(1 ratings)
User Testimonials
MaxioWooCommerce Subscriptions
Likelihood to Recommend
Maxio (SaaSOptics + Chargify)
In my opinion, Maxio is well suited for a large company with simple products/billing scenarios and 10s of thousands of dollars available to waste on implementation, learning curve, and mistakes. For any other company, I do not advise purchasing Maxio.
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Automattic
WooCommerce Subscriptions is a solid option for WordPress based eCommerce sites, particularly if you are already using WooCommerce as your eCommerce platform. It works for simple subscriptions, allows for customization in terms of email notifications, pricing, coupons, etc. It obviously would not be a good fit for non-WordPress websites, and it may be too much if all you need are very simple subscription plans.
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Pros
Maxio (SaaSOptics + Chargify)
  • Managing deferred revenue.
  • Contract management is flexible and allows us to see data that we never had before.
  • Billing is painless and is now done within a couple hours. Previously it would take at least 1-2 days.
  • Business Metrics and Reporting.
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Automattic
  • Ease of ability for customers to purchase a product and choose their re-occurring timelines.
  • Well laid out admin UI to manage orders
  • Fair amount of customizable options within the plugin to suit varying needs
  • Updating the plugin is quick and painless
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Cons
Maxio (SaaSOptics + Chargify)
  • Options for Cash-based businesses. While it's not GAAP compliant and most users are accrual, many SaaS start ups are still small and operating on a cash basis.
  • Commissions Module since SO already has all our data intergrations
  • So many different features and data entry points that manual data entry errors are common
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Automattic
  • Better syncing to ActiveCampaign for renewal reminders
  • Make it easier for clients to update their credit cards and have it automatically apply to all subscriptions
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Likelihood to Renew
Maxio (SaaSOptics + Chargify)
They are a crucial piece of what we do. We hope to have them as a vendor for a long time to come.
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Automattic
We are very likely to renew our Woo Commerce subscriptions add on. We are dedicated to WordPress and plan to grow our business significantly. Woo Commerce subscriptions enables us to manage and extend our subscription revenue easily. We did not have this a few years ago and we have seen the uplift in revenue from using it!
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Usability
Maxio (SaaSOptics + Chargify)
No answers on this topic
Automattic
I like almost everything about WooCommerce Subscriptions EXCEPT one of the main reasons we started using it has never worked out. When we started this subscription box company, I discovered that it was difficult to track how many of each unique product we needed to order to fulfill subscriptions. In my naivete, I thought it was a simple task . 4 years later, I have recently developed my own custom solution (after learning 5 different programming languages) and I now use the WooCommerce and WooCommerce Subscriptions API to get the data I need from the store en masse. Basically, I offer multiple selections that customers can make as part of their subscriptions. WooCommerce does not offer totals or reports for anything up that is not tracked using a 'variation ID' which you have to manually generate. My products have 80 or so variations per product sometimes and the WooCommerce system was actually a little buggy when I tried setting them all up at once so I gave up. Now I know that without that info, the selections in orders are treated as metadata and handled almost as if they are not relevant to the order
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Support Rating
Maxio (SaaSOptics + Chargify)
They are willing to help with most challenges and are pretty easy to get ahold of by phone. They are limited in their reach, when it comes to bulk cancellations, along with some other bulk edits. It is no fault to them, Chargify is just a system that hasn’t been upgraded much over the years.
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Automattic
The ticketing system of WooCommerce and WooCommerce Subscriptions is not state of the art. I wish it were an intercom type of support, But I honestly very rarely need support so it's partially a non-issue. Documentation is also very good so it preemptively addresses things that you might typically need support on. One thing I hate about WooCommerce plugins' support MO is that you're always asked to reset to the standard WP theme and deactivate all plugins, which is near impossible to do in a production environment. So their preliminary steps for offering support are highly onerous.
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Implementation Rating
Maxio (SaaSOptics + Chargify)
No answers on this topic
Automattic
It was a smooth and easy implementation for us. Downloaded the add-on and made a few integrations to salesforce and shipstation and we were up and running within a day
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Alternatives Considered
Maxio (SaaSOptics + Chargify)
I inherited SaaSOptics from several predecessors that worked on it before me. I believe they used Chargebee or Chargify before SaaSOptics, but I haven't used them. I pray that the market comes up with a better product for subscription revenue management, SaaS metric reporting, and financial projections. Unfortunately, I don't have the time or the team to be able to successfully complete the transition to new software at this time, so I feel like I'm stuck with SaaSOptics at this point
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Automattic
WooCommerce Subscriptions is more robust than Cratejoy in every way but Cratejoy is a prepackaged solution that you don't have to build. If you have the time and patience, WooCommerce Subscriptions is the much better way to go because you would be cutting out the extremely high fees that Cratejoy charges per transaction in their marketplace and you would be setting yourself up for growth in the future as you continue to develop your own store.
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Return on Investment
Maxio (SaaSOptics + Chargify)
  • Limitations in Chargify's invoicing capability has resulted in our finance team having to manually send invoices from our accounting system. This has resulted in 10-15 hours a week of resource wasted on something that Chargify should automatically do. If this isn't addressed, then the wasted time will increase as we scale.
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Automattic
  • Increased recurring monthly/yearly revenue
  • Decreased time spent managing billing and subscriptions manually
  • Eliminated manual onboarding time, creating accounts by hand, etc.
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ScreenShots