Likelihood to Recommend
If you are in any type of sales, and meeting with people, it is a must. If you already know you contact well, it doesn't have as much value for that particular meeting. Also I wish there was a way to not sync internal meetings, as it just provides clutter, and I don't need info on those people.
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Looking to create lists of target companies through the advanced search feature or the query builder if one is planning to reach out to the individuals listed in the profile. Looking for investment and company history information to inform sourcing or competitive landscape research.
Read full review Pros They easily connect with my Outlook to sync my upcoming meetings. It provides me with the social profiles of people I am meeting with. It gives me the ability to have all my info about my contact in one place to easily review. Read full review Crunchbase has an easy-to-navigate user interface. The bar at the top of the screen that shows the different data points available on companies is particularly helpful for quick navigating. The ability to make and import lists and save searches is helpful for customizing the software to your particular needs. The web and mobile app data that Crunchbase offers is very helpful to gauge trends and interest in companies for diligence purposes. Read full review Cons At times it doesn't pull a social profile for the contact correctly, or at all, when I know the person has a profile. The interface is a little clunky, and the font is too large. It could be a lot smaller and still effective. It takes a lot of time to sync at points, which is frustrating. Read full review Notifications - Something similar to TweetDeck would be nice, so that when news breaks it could be an immediate fact. Honestly dont add too much because you don't want it to become more of a social tool with cluttered info, keep it straight to the point. Read full review Support Rating
They give standard answers. They are not a customer first business. I tried to cancel my subscription after using it for only 1 week as we found the information was outdated and not at all useful. But they would not cancel the year long subscription I mistakenly signed up for
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The thing that Charlie does best is it aggregates everything in one place. It allows me to have a one-stop shop, that I can quickly review prior to heading into a meeting. People are usually amazed with the amount of info that Charlie can give you, and it almost always works its way into my sales call.
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Crunchbase is definitely bottom of the barrel in this space. At similar pricing models, all competitors I have tried have significantly bigger and more updated databases. Crunchbase may have been great sometime in the past, but they are not worth engaging now.
Read full review Return on Investment The info I pull from Charlie prior to the meeting is almost always brought up as a conversation starter. Charlie helps my relationships go deeper than just surface level info. The ability to go deeper in my relationships while using Charlie has absolutely closed me business. Read full review Crunchbase has been great and given us a lot of new companies to go after that have received funding and turned into great meetings. We do not pay a ton, so the ROI is great. We have nothing but positive results using Crunchbase and rely on it heavily for prospecting. It might add more value if we get a more expensive or advanced version. Read full review ScreenShots