What users are saying about
3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8 out of 100
Based on 3 reviews and ratings
Top Rated
270 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.5 out of 100
Based on 270 reviews and ratings
Feature Set Ratings
- Charlie App ranks higher in 1 feature set: Sales Intelligence Data Standards
- DiscoverOrg (discontinued) ranks higher in 1 feature set: Prospecting
Prospecting

3.0
Charlie App
30%

8.1
DiscoverOrg (discontinued)
81%
DiscoverOrg (discontinued) ranks higher in 6/6 features
DiscoverOrg (discontinued) ranks higher in 6/6 features
Load time/data access
3.0
30%
1 Rating

8.4
84%
104 Ratings
Advanced search
N/A
0 Ratings

8.5
85%
105 Ratings
Identification of new leads
N/A
0 Ratings

8.2
82%
102 Ratings
List quality
N/A
0 Ratings

7.8
78%
105 Ratings
List upload/download
N/A
0 Ratings

8.2
82%
99 Ratings
Ideal customer targeting
N/A
0 Ratings

7.3
73%
101 Ratings
Sales Intelligence Data Standards

9.0
Charlie App
90%

8.0
DiscoverOrg (discontinued)
80%
Charlie App ranks higher in 2/3 features
Charlie App ranks higher in 2/3 features
Contact information
9.0
90%
1 Rating

8.4
84%
104 Ratings
Company information
9.0
90%
1 Rating

8.1
81%
104 Ratings
Industry information
N/A
0 Ratings

7.7
77%
102 Ratings
Data Augmentation & Lead Qualification

Charlie App
Feature Set Not Supported
N/A

7.8
DiscoverOrg (discontinued)
78%
DiscoverOrg (discontinued) ranks higher in 9/9 features
DiscoverOrg (discontinued) ranks higher in 9/9 features
Lead qualification process
N/A
0 Ratings

6.6
66%
82 Ratings
Smart lists and recommendations
N/A
0 Ratings

7.2
72%
86 Ratings
Salesforce integration
N/A
0 Ratings

8.9
89%
90 Ratings
Company/business profiles
N/A
0 Ratings

7.9
79%
102 Ratings
Alerts and reminders
N/A
0 Ratings

7.7
77%
88 Ratings
Data hygiene
N/A
0 Ratings

7.8
78%
100 Ratings
Automatic data refresh
N/A
0 Ratings

8.0
80%
89 Ratings
Tags
N/A
0 Ratings

7.6
76%
77 Ratings
Filters and segmentation
N/A
0 Ratings

8.2
82%
94 Ratings
Sales Intelligence Email Features

Charlie App
Feature Set Not Supported
N/A

5.7
DiscoverOrg (discontinued)
57%
DiscoverOrg (discontinued) ranks higher in 2/2 features
DiscoverOrg (discontinued) ranks higher in 2/2 features
Sales email templates
N/A
0 Ratings

5.6
56%
39 Ratings
Append emails to records
N/A
0 Ratings

5.8
58%
42 Ratings
Attribute Ratings
- DiscoverOrg (discontinued) is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend

7.0
Charlie App
70%
1 Rating

8.1
DiscoverOrg (discontinued)
81%
107 Ratings
Likelihood to Renew

Charlie App
N/A
0 Ratings

7.0
DiscoverOrg (discontinued)
70%
2 Ratings
Usability

Charlie App
N/A
0 Ratings

9.0
DiscoverOrg (discontinued)
90%
1 Rating
Support Rating

Charlie App
N/A
0 Ratings

9.0
DiscoverOrg (discontinued)
90%
2 Ratings
Likelihood to Recommend
Charlie App
If you are in any type of sales, and meeting with people, it is a must. If you already know you contact well, it doesn't have as much value for that particular meeting. Also I wish there was a way to not sync internal meetings, as it just provides clutter, and I don't need info on those people.
National Account Executive
American Public Media GroupBroadcast Media, 501-1000 employees
DiscoverOrg (discontinued)
Uses [of DiscoverOrg] include searching for prospects in accounts. Getting all of the relevant contact information in one place. Using the export button saves time by allowing you to select one or more leads to import into CRM. Sophisticated search allows for you to build lists, and export as above. Good support with various experts available to help you get started and get better at using it.
Sales Director
NICEComputer Software, 5001-10,000 employees
Pros
Charlie App
- They easily connect with my Outlook to sync my upcoming meetings.
- It provides me with the social profiles of people I am meeting with.
- It gives me the ability to have all my info about my contact in one place to easily review.
National Account Executive
American Public Media GroupBroadcast Media, 501-1000 employees
DiscoverOrg (discontinued)
- Prospecting Lists/Lead Gen - Discover Org does this very well because of it's ability to provide current information (email/phone) on an individual at a company. It's easy to segment & drill down by categories - to find the right targets to reach out to.
- Insights - DiscoverOrg is great at providing insights or "scopes" on prospects as well. Meaning it will show who is handling what project (Decision-Maker) and what projects they are particularly interested in at the moment/what initiatives. For example, the scopes may show that they are interested in AI initiatives or a Merger & Acquisition or Digital Transformation & will say who is in charge of the initiative.
- Stellar filtering capabilities - you can filter lists in so many ways. You can go by function, or even look at companies with small marketing teams (let's say less than 10), or you can search for companies with an "x" amount of $ budget for IT spend. Or even companies that use a specific HR workplace management system.
Business Development Manager
GLG (Gerson Lehrman Group)Information Services, 1001-5000 employees
Cons
Charlie App
- At times it doesn't pull a social profile for the contact correctly, or at all, when I know the person has a profile.
- The interface is a little clunky, and the font is too large. It could be a lot smaller and still effective.
- It takes a lot of time to sync at points, which is frustrating.
National Account Executive
American Public Media GroupBroadcast Media, 501-1000 employees
DiscoverOrg (discontinued)
- Speed - it can be quite slow at times.
- Improvement on the search capabilities - since there is so much to search (which is a plus) it makes it harder to do this in a timely manner. You have to dedicate a certain amount of time to be able to pull a proper, useful and clean list.
- Make it more user friendly - there are so many different tabs, search buttons, pull down, etc. I think it can be quite confusing to a new user.
Account Executive - ASUG Talent Hub
ASUG - Americas' SAP Users' GroupComputer Software, 11-50 employees
Pricing Details
Charlie App
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—DiscoverOrg (discontinued)
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Likelihood to Renew
Charlie App
No score
No answers yet
No answers on this topic
DiscoverOrg (discontinued)
DiscoverOrg (discontinued) 7.0
Based on 2 answers
The tool is simply better than most other lead/company data repositories, and they are dedicated to keeping their data clean, even if they are far from accomplishing this task at present. The tool works, and it is relatively easy to use. Overall, DiscoverOrg provides the level of lead/contact, customer, and even industry level data the sales orgs have come to expect from this sort of tool in a format that is fairly easy to use. They do also provide support for sales teams looking to use the tool effectively, which is great!
Corporate Sales Executive, Strategic Accounts
TalendComputer Software, 1001-5000 employees
Usability
Charlie App
No score
No answers yet
No answers on this topic
DiscoverOrg (discontinued)
DiscoverOrg (discontinued) 9.0
Based on 1 answer
Straight forward

Verified User
Consultant in Human Resources
Staffing and Recruiting Company, 10,001+ employeesSupport Rating
Charlie App
No score
No answers yet
No answers on this topic
DiscoverOrg (discontinued)
DiscoverOrg (discontinued) 9.0
Based on 2 answers
Great customer service and support team.

Verified User
Consultant in Human Resources
Staffing and Recruiting Company, 10,001+ employeesAlternatives Considered
Charlie App
The thing that Charlie does best is it aggregates everything in one place. It allows me to have a one-stop shop, that I can quickly review prior to heading into a meeting. People are usually amazed with the amount of info that Charlie can give you, and it almost always works its way into my sales call.
National Account Executive
American Public Media GroupBroadcast Media, 501-1000 employees
DiscoverOrg (discontinued)
ZoomInfo acquired DiscoverOrg and I believe legacy DiscoverOrg will phase out in the near future. ZoomInfo is 100x better than DiscoverOrg and are very pleased with it's functionality and easy of use. We only selected DiscoverOrg because we were on an auto-renewal contract and did not unsubscribe in time. We did not plan to renew DiscoverOrg. But since then we have been upgraded to ZoomInfo and are finding much more value in that platform than we did in DiscoverOrg.
Sr. Strategic Development Manager, B2D
Intouch GroupMarketing and Advertising, 51-200 employees
Return on Investment
Charlie App
- The info I pull from Charlie prior to the meeting is almost always brought up as a conversation starter.
- Charlie helps my relationships go deeper than just surface level info.
- The ability to go deeper in my relationships while using Charlie has absolutely closed me business.
National Account Executive
American Public Media GroupBroadcast Media, 501-1000 employees
DiscoverOrg (discontinued)
- After using DiscoverOrg, our lead are now well qualified and suitable. We are able to generate good and qualified. This is the positive impact.
- After using DiscoverOrg, our sales team is now able to cold call the target contacts, the number provided by DiscoverOrg, the interaction held is now increased and we are able to produce good leads.
- After using DiscoverOrg, we are able to understand better because of their reports and dashboards which is very informative.
Manager Sales and Pre-Sales
Simtest Dynamics LLPInformation Technology and Services, 201-500 employees