What users are saying about
2 Ratings
4 Ratings
2 Ratings
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Score 7 out of 100
4 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.6 out of 100

Likelihood to Recommend

Charlie App

If you are in any type of sales, and meeting with people, it is a must. If you already know you contact well, it doesn't have as much value for that particular meeting. Also I wish there was a way to not sync internal meetings, as it just provides clutter, and I don't need info on those people.
Kevin Gilman | TrustRadius Reviewer

Echobot

Echobot is ideal for one-click customer research for sales agents and data mining for marketing purposes.
David Johannes Franck | TrustRadius Reviewer

Feature Rating Comparison

Prospecting

Charlie App
3.0
Echobot
8.2
Load time/data access
Charlie App
3.0
Echobot
8.8
Advanced search
Charlie App
Echobot
8.2
Identification of new leads
Charlie App
Echobot
7.9
List quality
Charlie App
Echobot
8.2
List upload/download
Charlie App
Echobot
9.1
Ideal customer targeting
Charlie App
Echobot
7.0

Sales Intelligence Data Standards

Charlie App
9.0
Echobot
8.4
Contact information
Charlie App
9.0
Echobot
8.5
Company information
Charlie App
9.0
Echobot
8.5
Industry information
Charlie App
Echobot
8.2

Data Augmentation & Lead Qualification

Charlie App
Echobot
7.6
Lead qualification process
Charlie App
Echobot
7.3
Salesforce integration
Charlie App
Echobot
7.7
Company/business profiles
Charlie App
Echobot
8.5
Alerts and reminders
Charlie App
Echobot
7.6
Data hygiene
Charlie App
Echobot
8.2
Automatic data refresh
Charlie App
Echobot
6.4
Tags
Charlie App
Echobot
7.0
Filters and segmentation
Charlie App
Echobot
7.9

Pros

Charlie App

  • They easily connect with my Outlook to sync my upcoming meetings.
  • It provides me with the social profiles of people I am meeting with.
  • It gives me the ability to have all my info about my contact in one place to easily review.
Kevin Gilman | TrustRadius Reviewer

Echobot

  • Research Quality versus invested Time is absolutely efficient and motivating. Quick Research or Standard Alerts, both are done easily with instant results.
  • Usability of the User Interface in any of the modules is very supportive. New Team members are trained in short time. Very much self-explaining.
  • The connectivity between the modules is great and saves time. Each module has its key topic, but in Connection with the other modules this practical tool turns out to be even smarter more and powerful.
Nicola Siebert | TrustRadius Reviewer

Cons

Charlie App

  • At times it doesn't pull a social profile for the contact correctly, or at all, when I know the person has a profile.
  • The interface is a little clunky, and the font is too large. It could be a lot smaller and still effective.
  • It takes a lot of time to sync at points, which is frustrating.
Kevin Gilman | TrustRadius Reviewer

Echobot

  • People who have left a company are still listed.
Frank Lehner | TrustRadius Reviewer

Alternatives Considered

Charlie App

The thing that Charlie does best is it aggregates everything in one place. It allows me to have a one-stop shop, that I can quickly review prior to heading into a meeting. People are usually amazed with the amount of info that Charlie can give you, and it almost always works its way into my sales call.
Kevin Gilman | TrustRadius Reviewer

Echobot

Good overview in the German market.
Frank Lehner | TrustRadius Reviewer

Return on Investment

Charlie App

  • The info I pull from Charlie prior to the meeting is almost always brought up as a conversation starter.
  • Charlie helps my relationships go deeper than just surface level info.
  • The ability to go deeper in my relationships while using Charlie has absolutely closed me business.
Kevin Gilman | TrustRadius Reviewer

Echobot

  • Massive time saver for sales customer research.
David Johannes Franck | TrustRadius Reviewer

Screenshots

Pricing Details

Charlie App

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Echobot

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

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