What users are saying about
3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8 out of 100
Based on 3 reviews and ratings
3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9.1 out of 100
Based on 3 reviews and ratings
Feature Set Ratings
- Charlie App ranks higher in 1 feature set: Sales Intelligence Data Standards
- Echobot ranks higher in 1 feature set: Prospecting
Prospecting

3.0
Charlie App
30%
8.6
Echobot
86%
Echobot ranks higher in 6/6 features
Echobot ranks higher in 6/6 features
Load time/data access
3.0
30%
1 Rating
9.1
91%
2 Ratings
Advanced search
N/A
0 Ratings
9.1
91%
2 Ratings
Identification of new leads
N/A
0 Ratings
8.7
87%
2 Ratings
List quality
N/A
0 Ratings
8.2
82%
2 Ratings
List upload/download
N/A
0 Ratings
9.1
91%
2 Ratings
Ideal customer targeting
N/A
0 Ratings
7.8
78%
2 Ratings
Sales Intelligence Data Standards

9.0
Charlie App
90%
8.7
Echobot
87%
Echobot ranks higher in 2/3 features
Echobot ranks higher in 2/3 features
Contact information
9.0
90%
1 Rating
9.1
91%
2 Ratings
Company information
9.0
90%
1 Rating
8.7
87%
2 Ratings
Industry information
N/A
0 Ratings
8.2
82%
2 Ratings
Data Augmentation & Lead Qualification

Charlie App
Feature Set Not Supported
N/A
8.6
Echobot
86%
Echobot ranks higher in 8/8 features
Echobot ranks higher in 8/8 features
Lead qualification process
N/A
0 Ratings
8.2
82%
2 Ratings
Salesforce integration
N/A
0 Ratings
9.1
91%
1 Rating
Company/business profiles
N/A
0 Ratings
8.7
87%
2 Ratings
Alerts and reminders
N/A
0 Ratings
8.7
87%
2 Ratings
Data hygiene
N/A
0 Ratings
9.1
91%
2 Ratings
Automatic data refresh
N/A
0 Ratings
9.1
91%
1 Rating
Tags
N/A
0 Ratings
7.8
78%
2 Ratings
Filters and segmentation
N/A
0 Ratings
8.2
82%
2 Ratings
Attribute Ratings
- Echobot is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend

7.0
Charlie App
70%
1 Rating
9.1
Echobot
91%
2 Ratings
Likelihood to Recommend
Charlie App
If you are in any type of sales, and meeting with people, it is a must. If you already know you contact well, it doesn't have as much value for that particular meeting. Also I wish there was a way to not sync internal meetings, as it just provides clutter, and I don't need info on those people.
National Account Executive
American Public Media GroupBroadcast Media, 501-1000 employees
Echobot
Echobot is ideal for one-click customer research for sales agents and data mining for marketing purposes.
Senior Product Manager
VodafoneTelecommunications, 10,001+ employees
Pros
Charlie App
- They easily connect with my Outlook to sync my upcoming meetings.
- It provides me with the social profiles of people I am meeting with.
- It gives me the ability to have all my info about my contact in one place to easily review.
National Account Executive
American Public Media GroupBroadcast Media, 501-1000 employees
Echobot
- Research Quality versus invested Time is absolutely efficient and motivating. Quick Research or Standard Alerts, both are done easily with instant results.
- Usability of the User Interface in any of the modules is very supportive. New Team members are trained in short time. Very much self-explaining.
- The connectivity between the modules is great and saves time. Each module has its key topic, but in Connection with the other modules this practical tool turns out to be even smarter more and powerful.
Head of BI & Marketing
Gaplast GmbHPackaging & Containers, 201-500 employees
Cons
Charlie App
- At times it doesn't pull a social profile for the contact correctly, or at all, when I know the person has a profile.
- The interface is a little clunky, and the font is too large. It could be a lot smaller and still effective.
- It takes a lot of time to sync at points, which is frustrating.
National Account Executive
American Public Media GroupBroadcast Media, 501-1000 employees
Echobot
- Increase user rights management.
Senior Product Manager
VodafoneTelecommunications, 10,001+ employees
Pricing Details
Charlie App
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Echobot
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Alternatives Considered
Charlie App
The thing that Charlie does best is it aggregates everything in one place. It allows me to have a one-stop shop, that I can quickly review prior to heading into a meeting. People are usually amazed with the amount of info that Charlie can give you, and it almost always works its way into my sales call.
National Account Executive
American Public Media GroupBroadcast Media, 501-1000 employees
Echobot
No answers on this topic
Return on Investment
Charlie App
- The info I pull from Charlie prior to the meeting is almost always brought up as a conversation starter.
- Charlie helps my relationships go deeper than just surface level info.
- The ability to go deeper in my relationships while using Charlie has absolutely closed me business.
National Account Executive
American Public Media GroupBroadcast Media, 501-1000 employees
Echobot
- It supports our lead process, by helping to separate bad from good leads.
- It reduces research time for our sales team.
- It speeds our entire sales process.
Head of BI & Marketing
Gaplast GmbHPackaging & Containers, 201-500 employees