What users are saying about
3 Ratings
3 Ratings
3 Ratings
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Score 8 out of 100
3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.1 out of 100

Feature Set Ratings

  • Charlie App ranks higher in 1 feature set: Sales Intelligence Data Standards
  • Echobot ranks higher in 1 feature set: Prospecting

Prospecting

3.0

Charlie App

30%
8.6

Echobot

86%
Echobot ranks higher in 6/6 features

Load time/data access

3.0
30%
1 Rating
9.1
91%
2 Ratings

Advanced search

N/A
0 Ratings
9.1
91%
2 Ratings

Identification of new leads

N/A
0 Ratings
8.7
87%
2 Ratings

List quality

N/A
0 Ratings
8.2
82%
2 Ratings

List upload/download

N/A
0 Ratings
9.1
91%
2 Ratings

Ideal customer targeting

N/A
0 Ratings
7.8
78%
2 Ratings

Sales Intelligence Data Standards

9.0

Charlie App

90%
8.7

Echobot

87%
Echobot ranks higher in 2/3 features

Contact information

9.0
90%
1 Rating
9.1
91%
2 Ratings

Company information

9.0
90%
1 Rating
8.7
87%
2 Ratings

Industry information

N/A
0 Ratings
8.2
82%
2 Ratings

Data Augmentation & Lead Qualification

Charlie App

Feature Set Not Supported
N/A
8.6

Echobot

86%
Echobot ranks higher in 8/8 features

Lead qualification process

N/A
0 Ratings
8.2
82%
2 Ratings

Salesforce integration

N/A
0 Ratings
9.1
91%
1 Rating

Company/business profiles

N/A
0 Ratings
8.7
87%
2 Ratings

Alerts and reminders

N/A
0 Ratings
8.7
87%
2 Ratings

Data hygiene

N/A
0 Ratings
9.1
91%
2 Ratings

Automatic data refresh

N/A
0 Ratings
9.1
91%
1 Rating

Tags

N/A
0 Ratings
7.8
78%
2 Ratings

Filters and segmentation

N/A
0 Ratings
8.2
82%
2 Ratings

Attribute Ratings

  • Echobot is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

7.0

Charlie App

70%
1 Rating
9.1

Echobot

91%
2 Ratings

Likelihood to Recommend

Charlie App

If you are in any type of sales, and meeting with people, it is a must. If you already know you contact well, it doesn't have as much value for that particular meeting. Also I wish there was a way to not sync internal meetings, as it just provides clutter, and I don't need info on those people.
Kevin Gilman | TrustRadius Reviewer

Echobot

Echobot is ideal for one-click customer research for sales agents and data mining for marketing purposes.
David Johannes Franck | TrustRadius Reviewer

Pros

Charlie App

  • They easily connect with my Outlook to sync my upcoming meetings.
  • It provides me with the social profiles of people I am meeting with.
  • It gives me the ability to have all my info about my contact in one place to easily review.
Kevin Gilman | TrustRadius Reviewer

Echobot

  • Research Quality versus invested Time is absolutely efficient and motivating. Quick Research or Standard Alerts, both are done easily with instant results.
  • Usability of the User Interface in any of the modules is very supportive. New Team members are trained in short time. Very much self-explaining.
  • The connectivity between the modules is great and saves time. Each module has its key topic, but in Connection with the other modules this practical tool turns out to be even smarter more and powerful.
Nicola Siebert | TrustRadius Reviewer

Cons

Charlie App

  • At times it doesn't pull a social profile for the contact correctly, or at all, when I know the person has a profile.
  • The interface is a little clunky, and the font is too large. It could be a lot smaller and still effective.
  • It takes a lot of time to sync at points, which is frustrating.
Kevin Gilman | TrustRadius Reviewer

Echobot

  • Increase user rights management.
David Johannes Franck | TrustRadius Reviewer

Pricing Details

Charlie App

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Echobot

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Alternatives Considered

Charlie App

The thing that Charlie does best is it aggregates everything in one place. It allows me to have a one-stop shop, that I can quickly review prior to heading into a meeting. People are usually amazed with the amount of info that Charlie can give you, and it almost always works its way into my sales call.
Kevin Gilman | TrustRadius Reviewer

Echobot

No answers on this topic

Return on Investment

Charlie App

  • The info I pull from Charlie prior to the meeting is almost always brought up as a conversation starter.
  • Charlie helps my relationships go deeper than just surface level info.
  • The ability to go deeper in my relationships while using Charlie has absolutely closed me business.
Kevin Gilman | TrustRadius Reviewer

Echobot

  • It supports our lead process, by helping to separate bad from good leads.
  • It reduces research time for our sales team.
  • It speeds our entire sales process.
Nicola Siebert | TrustRadius Reviewer

Screenshots

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