What users are saying about
3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8 out of 100
Based on 3 reviews and ratings
6 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.4 out of 100
Based on 6 reviews and ratings
Feature Set Ratings
Prospecting

3.0
Charlie App
30%
Fliptop (Discontinued Product)
Feature Set Not Supported
N/A
Charlie App ranks higher in 1/1 features
Charlie App ranks higher in 1/1 features
Load time/data access
3.0
30%
1 Rating
N/A
0 Ratings
Sales Intelligence Data Standards

9.0
Charlie App
90%
Fliptop (Discontinued Product)
Feature Set Not Supported
N/A
Charlie App ranks higher in 2/2 features
Charlie App ranks higher in 2/2 features
Contact information
9.0
90%
1 Rating
N/A
0 Ratings
Company information
9.0
90%
1 Rating
N/A
0 Ratings
Attribute Ratings
- Fliptop (Discontinued Product) is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend

7.0
Charlie App
70%
1 Rating
8.2
Fliptop (Discontinued Product)
82%
1 Rating
Likelihood to Recommend
Charlie App
If you are in any type of sales, and meeting with people, it is a must. If you already know you contact well, it doesn't have as much value for that particular meeting. Also I wish there was a way to not sync internal meetings, as it just provides clutter, and I don't need info on those people.
National Account Executive
American Public Media GroupBroadcast Media, 501-1000 employees
Fliptop (Discontinued Product)
1. Be sure to specify and understand the impact on your model when looking at volume versus value factors. 2. Ask all your potential vendors about set-up costs and time.3. Understand, with any predictive model, how it will affect both marketing and sales - a predictive tool should bring the two closer together.4. Remember - its predictive, not all-knowing and brief/train your teams accordingly.
Marketing Operations Director
NewVoiceMediaInformation Technology and Services, 201-500 employees
Pros
Charlie App
- They easily connect with my Outlook to sync my upcoming meetings.
- It provides me with the social profiles of people I am meeting with.
- It gives me the ability to have all my info about my contact in one place to easily review.
National Account Executive
American Public Media GroupBroadcast Media, 501-1000 employees
Fliptop (Discontinued Product)
- Listening to customers - very responsive customer success team.
- Working with customers to build the most predictable model.
- Easy to set up and get useful reporting quickly.
Marketing Operations Director
NewVoiceMediaInformation Technology and Services, 201-500 employees
Cons
Charlie App
- At times it doesn't pull a social profile for the contact correctly, or at all, when I know the person has a profile.
- The interface is a little clunky, and the font is too large. It could be a lot smaller and still effective.
- It takes a lot of time to sync at points, which is frustrating.
National Account Executive
American Public Media GroupBroadcast Media, 501-1000 employees
Fliptop (Discontinued Product)
- A little more explanation of how different factors can affect the model in terms of the customer objectives - they've really listened here and have really focussed on the changes we needed to make.
- Update specific fields/features e.g. multi-currency support (now done), non-confusing field names (being released), custom fiscal years for reporting (coming I believe)
Marketing Operations Director
NewVoiceMediaInformation Technology and Services, 201-500 employees
Pricing Details
Charlie App
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Fliptop (Discontinued Product)
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Alternatives Considered
Charlie App
The thing that Charlie does best is it aggregates everything in one place. It allows me to have a one-stop shop, that I can quickly review prior to heading into a meeting. People are usually amazed with the amount of info that Charlie can give you, and it almost always works its way into my sales call.
National Account Executive
American Public Media GroupBroadcast Media, 501-1000 employees
Fliptop (Discontinued Product)
We pushed Fliptop through to preferred vendor because (at that time):
- Fast set up time with zero cost
- Public appexchange listing (passed salesforce security)
- Demonstrated best understanding of our requirements
Marketing Operations Director
NewVoiceMediaInformation Technology and Services, 201-500 employees
Return on Investment
Charlie App
- The info I pull from Charlie prior to the meeting is almost always brought up as a conversation starter.
- Charlie helps my relationships go deeper than just surface level info.
- The ability to go deeper in my relationships while using Charlie has absolutely closed me business.
National Account Executive
American Public Media GroupBroadcast Media, 501-1000 employees
Fliptop (Discontinued Product)
- Before fliptop around 50% of our MQLs were in lower quality accounts, that number has reduced to around 15%.
- We have identified the key market segments that drove over 50% of our growth last year.
- Real focus for the marketing teams and intel on where to focus key email and nurture campaigns.
Marketing Operations Director
NewVoiceMediaInformation Technology and Services, 201-500 employees