What users are saying about
3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
1061 Ratings
3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8 out of 100

LinkedIn Sales Navigator

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Top Rated
1061 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.5 out of 100

Feature Set Ratings

  • Charlie App ranks higher in 1 feature set: Sales Intelligence Data Standards
  • LinkedIn Sales Navigator ranks higher in 1 feature set: Prospecting

Prospecting

3.0

Charlie App

30%
8.0

LinkedIn Sales Navigator

80%
LinkedIn Sales Navigator ranks higher in 6/6 features

Load time/data access

3.0
30%
1 Rating
8.4
84%
153 Ratings

Advanced search

N/A
0 Ratings
8.5
85%
173 Ratings

Identification of new leads

N/A
0 Ratings
8.3
83%
171 Ratings

List quality

N/A
0 Ratings
7.9
79%
167 Ratings

List upload/download

N/A
0 Ratings
6.9
69%
112 Ratings

Ideal customer targeting

N/A
0 Ratings
8.2
82%
166 Ratings

Sales Intelligence Data Standards

9.0

Charlie App

90%
8.0

LinkedIn Sales Navigator

80%
Charlie App ranks higher in 2/3 features

Contact information

9.0
90%
1 Rating
7.1
71%
150 Ratings

Company information

9.0
90%
1 Rating
8.7
87%
171 Ratings

Industry information

N/A
0 Ratings
8.1
81%
166 Ratings

Data Augmentation & Lead Qualification

Charlie App

Feature Set Not Supported
N/A
7.8

LinkedIn Sales Navigator

78%
LinkedIn Sales Navigator ranks higher in 9/9 features

Lead qualification process

N/A
0 Ratings
7.6
76%
128 Ratings

Smart lists and recommendations

N/A
0 Ratings
7.9
79%
150 Ratings

Salesforce integration

N/A
0 Ratings
7.8
78%
124 Ratings

Company/business profiles

N/A
0 Ratings
8.3
83%
164 Ratings

Alerts and reminders

N/A
0 Ratings
7.4
74%
146 Ratings

Data hygiene

N/A
0 Ratings
7.7
77%
146 Ratings

Automatic data refresh

N/A
0 Ratings
7.6
76%
127 Ratings

Tags

N/A
0 Ratings
7.9
79%
122 Ratings

Filters and segmentation

N/A
0 Ratings
8.1
81%
155 Ratings

Sales Intelligence Email Features

Charlie App

Feature Set Not Supported
N/A
7.2

LinkedIn Sales Navigator

72%
LinkedIn Sales Navigator ranks higher in 2/2 features

Sales email templates

N/A
0 Ratings
7.3
73%
65 Ratings

Append emails to records

N/A
0 Ratings
7.1
71%
62 Ratings

Attribute Ratings

  • LinkedIn Sales Navigator is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

7.0

Charlie App

70%
1 Rating
8.6

LinkedIn Sales Navigator

86%
174 Ratings

Likelihood to Renew

Charlie App

N/A
0 Ratings
8.0

LinkedIn Sales Navigator

80%
3 Ratings

Usability

Charlie App

N/A
0 Ratings
8.3

LinkedIn Sales Navigator

83%
5 Ratings

Support Rating

Charlie App

N/A
0 Ratings
9.0

LinkedIn Sales Navigator

90%
4 Ratings

Implementation Rating

Charlie App

N/A
0 Ratings
8.0

LinkedIn Sales Navigator

80%
3 Ratings

Likelihood to Recommend

Charlie App

If you are in any type of sales, and meeting with people, it is a must. If you already know you contact well, it doesn't have as much value for that particular meeting. Also I wish there was a way to not sync internal meetings, as it just provides clutter, and I don't need info on those people.
Kevin Gilman | TrustRadius Reviewer

LinkedIn Sales Navigator

Flexible Saved Searches: I love how we can save a very complex search created for future use so that we don't have to repeat it again and again. The cherry on the top is that you can even share this saved search with your other colleagues having the LinkedIn Sales Navigator license. Access to Decision Makers: With a single click, I can filter out decision-makers in any company. This is again a time saver in many ways. Alerts and Reminders: which can be set custom-based covering specific use cases. For example - if prospect A changes companies today, I can get an alert for it on my email (the only drawback being I need to manually save this prospect in a list first).
Anonymous | TrustRadius Reviewer

Pros

Charlie App

  • They easily connect with my Outlook to sync my upcoming meetings.
  • It provides me with the social profiles of people I am meeting with.
  • It gives me the ability to have all my info about my contact in one place to easily review.
Kevin Gilman | TrustRadius Reviewer

LinkedIn Sales Navigator

  • Lists - Very intuitive, simple, way to create and track prospects for campaign purposes
  • InMails - The ability to send direct messages to prospects via InMails can be a differentiator for some reps
  • News Feed - Stay up to date on organizations you are targeting to send relevant messages that resonate
Anonymous | TrustRadius Reviewer

Cons

Charlie App

  • At times it doesn't pull a social profile for the contact correctly, or at all, when I know the person has a profile.
  • The interface is a little clunky, and the font is too large. It could be a lot smaller and still effective.
  • It takes a lot of time to sync at points, which is frustrating.
Kevin Gilman | TrustRadius Reviewer

LinkedIn Sales Navigator

  • LinkedIn Sales Navigator is very powerful, but not super well documented.
  • The tool does not allow for the export of list names, which is disappointing for a tool at this price.
  • LinkedIn's search is loosey goosey, you'll find that it includes names that just barely fit the criteria.
Anonymous | TrustRadius Reviewer

Pricing Details

Charlie App

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Charlie App Editions & Modules

Additional Pricing Details

LinkedIn Sales Navigator

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$0

LinkedIn Sales Navigator Editions & Modules

Edition
Professional79.991
Team134.992
EnterpriseContact sales team
  1. per month
  2. per license
  3. none
Additional Pricing Details

Likelihood to Renew

Charlie App

No score
No answers yet
No answers on this topic

LinkedIn Sales Navigator

LinkedIn Sales Navigator 8.0
Based on 3 answers
This question is a no-brainer. The tool is the industry standard for anyone tied to sales and marketing. The name "LinkedIn Sales Navigator" is synonymous with streamlining relevant customer and account data in an easy to use format that is actionable and intelligent. The focus on continuous improvement and richer means of communicating with customers and prospects is evident each time new features are rolled out. The social component of the tool even includes a gamification component to ensure that peers remain relevant among each other, which is refreshing and enjoyable for those who engage the tool on a daily basis.
Michael J. Towle | TrustRadius Reviewer

Usability

Charlie App

No score
No answers yet
No answers on this topic

LinkedIn Sales Navigator

LinkedIn Sales Navigator 8.3
Based on 5 answers
It lets you pull people with specific titles in specific areas and with the criteria you choose--job changes, mutual connections based on schools, roles, and companies, etc. It is easy to upload these lists into other software or download and save them to a drive.
Vishakha Rao | TrustRadius Reviewer

Support Rating

Charlie App

No score
No answers yet
No answers on this topic

LinkedIn Sales Navigator

LinkedIn Sales Navigator 9.0
Based on 4 answers
The tool speaks for itself, but the support is definitely a significant portion of why we use the tool. The company cares about their customer's success and it shows. We do not have to wait for long periods of time for the support team to respond; they do so in a timely manner, and virtually always with relevant insights and solutions.
Michael J. Towle | TrustRadius Reviewer

Implementation Rating

Charlie App

No score
No answers yet
No answers on this topic

LinkedIn Sales Navigator

LinkedIn Sales Navigator 8.0
Based on 3 answers
I am unsure of the rollout, as I was not involved. I was an early adopter, and I have had a lot of success with the tool personally at multiple organizations, but I have no idea whether the implementation process encountered any errors. I can personally say that it works, and that I have not encountered significant issues with the tool since adoption, although a few issues like messages showing up as being unread even though they have been opened have been an on-again/off-again issues throughout the past few years. Overall, the company is doing a great job, and our implementation seems to have been effective.
Michael J. Towle | TrustRadius Reviewer

Alternatives Considered

Charlie App

The thing that Charlie does best is it aggregates everything in one place. It allows me to have a one-stop shop, that I can quickly review prior to heading into a meeting. People are usually amazed with the amount of info that Charlie can give you, and it almost always works its way into my sales call.
Kevin Gilman | TrustRadius Reviewer

LinkedIn Sales Navigator

linkedin has way better data cleanup and relevant contact information. It provides a great insight into how to target personally your prospects, and gives great engagement highlights. ZoomInfo is sometimes outdated, the prospect has moved companies or is no longer employed there-- alot of filtering through the weeds can be hard if you are trying to hit high metrics and make your time valuable
Anonymous | TrustRadius Reviewer

Return on Investment

Charlie App

  • The info I pull from Charlie prior to the meeting is almost always brought up as a conversation starter.
  • Charlie helps my relationships go deeper than just surface level info.
  • The ability to go deeper in my relationships while using Charlie has absolutely closed me business.
Kevin Gilman | TrustRadius Reviewer

LinkedIn Sales Navigator

  • Helped warm up a few leads that I was having trouble getting in touch with via phone and email
  • Allowed me to better identify the key stakeholders at companies I was targeting
  • Kept me up to date on what was happening with my prospects and their companies.
Anonymous | TrustRadius Reviewer

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