Detective vs. LinkedIn Sales Navigator for Gmail

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Detective
Score 8.0 out of 10
N/A
Detective (formerly Charlie App) helps salespeople to find high quality prospects, identify their pains and initiatives, and suggests relevant first touch messaging. Its precision targeting aims to displace a spray-and-pray approach to sales.N/A
LinkedIn Sales Navigator for Gmail
Score 8.5 out of 10
N/A
LinkedIn Sales Navigator for Gmail (formerly Rapportive) is a free Chrome Extension that shows an email recipient's LinkedIn details within the user's Gmail inbox, and allows users to jump to the contact's LinkedIn profile. Rapportive was acquired by LinkedIn in 2012. In November 2017, LinkedIn released a new version of Rapportive called Sales Navigator Lite for Gmail, which makes some features of LinkedIn Sales Navigator accessible from within user's email inbox. A subscription to
$0
per month
Pricing
DetectiveLinkedIn Sales Navigator for Gmail
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
DetectiveLinkedIn Sales Navigator for Gmail
Free Trial
NoNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
DetectiveLinkedIn Sales Navigator for Gmail
Top Pros
Top Cons
Features
DetectiveLinkedIn Sales Navigator for Gmail
Prospecting
Comparison of Prospecting features of Product A and Product B
Detective
3.0
1 Ratings
87% below category average
LinkedIn Sales Navigator for Gmail
8.6
19 Ratings
13% above category average
Load time/data access3.01 Ratings8.518 Ratings
Advanced search00 Ratings8.717 Ratings
Identification of new leads00 Ratings9.519 Ratings
List quality00 Ratings7.417 Ratings
List upload/download00 Ratings7.815 Ratings
Ideal customer targeting00 Ratings9.618 Ratings
Sales Intelligence Data Standards
Comparison of Sales Intelligence Data Standards features of Product A and Product B
Detective
9.0
1 Ratings
18% above category average
LinkedIn Sales Navigator for Gmail
9.3
22 Ratings
21% above category average
Contact information9.01 Ratings9.321 Ratings
Company information9.01 Ratings9.422 Ratings
Industry information00 Ratings9.221 Ratings
Data Augmentation & Lead Qualification
Comparison of Data Augmentation & Lead Qualification features of Product A and Product B
Detective
-
Ratings
LinkedIn Sales Navigator for Gmail
8.6
20 Ratings
15% above category average
Lead qualification process00 Ratings8.117 Ratings
Smart lists and recommendations00 Ratings8.916 Ratings
Salesforce integration00 Ratings8.214 Ratings
Company/business profiles00 Ratings8.320 Ratings
Alerts and reminders00 Ratings7.614 Ratings
Data hygiene00 Ratings8.019 Ratings
Automatic data refresh00 Ratings9.018 Ratings
Tags00 Ratings9.715 Ratings
Filters and segmentation00 Ratings9.416 Ratings
Sales Intelligence Email Features
Comparison of Sales Intelligence Email Features features of Product A and Product B
Detective
-
Ratings
LinkedIn Sales Navigator for Gmail
8.8
13 Ratings
15% above category average
Sales email templates00 Ratings8.812 Ratings
Append emails to records00 Ratings8.813 Ratings
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DetectiveLinkedIn Sales Navigator for Gmail
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Score 8.6 out of 10
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User Ratings
DetectiveLinkedIn Sales Navigator for Gmail
Likelihood to Recommend
7.0
(1 ratings)
8.8
(24 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(2 ratings)
User Testimonials
DetectiveLinkedIn Sales Navigator for Gmail
Likelihood to Recommend
charlieapp.com
If you are in any type of sales, and meeting with people, it is a must. If you already know you contact well, it doesn't have as much value for that particular meeting. Also I wish there was a way to not sync internal meetings, as it just provides clutter, and I don't need info on those people.
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LinkedIn
The Sales Navigator has allowed us to increase our awareness of our potential lead pool and has allowed us to grow our customer base. The system is easy to use and allows us to have great control over the number of leads we can see and the number of leads that we can connect to. Using the system has also helped us in being able to manage the number of leads that we can send.
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Pros
charlieapp.com
  • They easily connect with my Outlook to sync my upcoming meetings.
  • It provides me with the social profiles of people I am meeting with.
  • It gives me the ability to have all my info about my contact in one place to easily review.
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LinkedIn
  • Has many filter capabilities for me to find exactly who I am looking for.
  • Integrates with other prospecting tools to create a well rounded with the information it can collect.
  • Integrates with SFDC- automatically uploads them as leads.
  • Integrates with Salesloft for me to easily start the cadence.
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Cons
charlieapp.com
  • At times it doesn't pull a social profile for the contact correctly, or at all, when I know the person has a profile.
  • The interface is a little clunky, and the font is too large. It could be a lot smaller and still effective.
  • It takes a lot of time to sync at points, which is frustrating.
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LinkedIn
  • Sometimes it tells me I need to log into my LinkedIn profile when I've already logged in. It's weird. It seems to be when the email address is not found. Instead of just saying the email is not found, it tells me I need to log in. Just something I've noticed.
  • Sometimes I get this weird thing where I go to compose an email and instead of having it open all the way to the right, it opens all the way to my left. I'm pretty sure Rapportive is what's causing it. It doesn't happen very often but sometimes I see that.
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Likelihood to Renew
charlieapp.com
No answers on this topic
LinkedIn
Rapportive is simple and great at what it does. Plus I anticipate they'll probably add more features in the future.
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Alternatives Considered
charlieapp.com
The thing that Charlie does best is it aggregates everything in one place. It allows me to have a one-stop shop, that I can quickly review prior to heading into a meeting. People are usually amazed with the amount of info that Charlie can give you, and it almost always works its way into my sales call.
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LinkedIn
LinkedIn Sales Navigators provides different services than most other products and has the unique ability to take advantage of LinkedIn's proprietary user data. That also comes with a drawback that the system is dependent on users to update their data in a timely and accurate manner in order to get the correct intel back to users. I'd recommend other products like Seamless.ai or MediaRadar for more accurate and updated contact information, but also to use LinkedIn Sales Navigator for Gmail for better market and company intel, timely pitching opportunities and seamless integration between Gmail and LinkedIn.
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Return on Investment
charlieapp.com
  • The info I pull from Charlie prior to the meeting is almost always brought up as a conversation starter.
  • Charlie helps my relationships go deeper than just surface level info.
  • The ability to go deeper in my relationships while using Charlie has absolutely closed me business.
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LinkedIn
  • Really lets me leverage my entire business network
  • Empowers me to see the prospect's whole picture (who they know, where they went, what they do) and take advantage of that opening
  • We have no other system like it, so it's irreplaceable for us
Read full review
ScreenShots