Likelihood to Recommend For businesses that rely on subscription/recurring revenue models, especially within SaaS. Once everything is all plugged in, it's so easy to generate granular reports and insights. Straight-up eCommerce businesses that don't rely on a recurring/subscription model might not get as much value.
Read full review In cases of brands that have been in the market for a long time but do not see any impact from new clients or consumers, HubSpot is ideal since it allows to keep the brand fresh in the mind of the audience. HubSpot additionally provides insight into what we're doing and allowed us to align the sales team with company goals. It also ensures that you receive updates from your computer. We can handle all programming requests that come into our team. One thing that HubSpot can improve on is not having a good centralized dashboard that allows for a full view of ALL data coming in. You can go to each piece, but not having them all attached to the board adds a bit of a challenge. It's not very complex to handle, but it would be easier to use if it had that feature.
Read full review Pros Data Ingestion - Because we use a payment processor that ChartMogul understands, they are able to ingest the data automatically and process it with almost no input from us. Analysis and Insights - Once we got our data into ChartMogul, we immediately started seeing some patterns in our data that hadn't previously been apparent to us. Customizability - ChartMogul makes it fairly easy to customize and extend the dashboard (and to enrich our data manually via the API). Read full review Easy to figure out. Once you login, it's incredibly easy to figure out what to do, thanks to their simple UIX. Easy integrations with many partners. PieSync offers easy integrations with many partners. Integrating is as easy as clicking, filling in your login information and clicking again! Allowing multiple integrations. I'm glad PieSync allows multiple integrations so you aren't limited with how you integrate your different systems with contact information. Very helpful! Read full review Cons ChartMogul doesn't always integrate both ways well. When data is modified that has been previously pushed to ChartMogul, bugs can occur. I haven't seen an A/R turnover report but this would be helpful to have. Read full review The biggest issue we have had with PieSync is the lack of detail within syncing. Sometimes when there is an issue with a Sync it is hard to determine what went wrong. Even though most of the time it's user error, it's hard to diagnose issues with the current PieSync set-up. The pricing of PieSync is a little odd and I think should be based on something other than number of contacts you're syncing. Read full review Likelihood to Renew The tool is very "set it and forget it" and reliable!
Tim Berman Founder and Growth Hacker at Big Red's Equipment Sales
Read full review Usability I used it with a couple of systems that I was not expecting to be smooth sailing and it just worked without any issues.
Read full review Support Rating Never used!
Read full review Every time that I've had a question, PieSync has been very responsive. It is a reliable company with a great team that is devoted to helping their customers. I've been their customer for 2 years and I've never looked back. Support is an important reason why PieSync is my go-to app for this job.
Read full review Alternatives Considered ChartMogul felt like the market leader for SaaS. Its ease-of-use, visual reporting, and overall feature set seemed to align with exactly what we needed. It provides everything needed when it comes to tracking our revenue month-over-month.
Read full review PieSync is much less confusing, and from what I remember, cheaper. But if you need a more robust solution to get more data from system to system, you will need to find something other than PieSync.
Zapier can be confusing and complicated to setup. And as you get more and more into the weeds with
Zapier , you start realizing that you need to upgrade from plan to plan as you add these more complicated steps.
Read full review Return on Investment We are able to see how our company is doing in terms of churn, sales, and overall health. It's a fantastic resource to drill down by customers and learn past subscription history and trends. Read full review PieSync saves our team countless hours of repetitive data input by syncing the data automatically. PieSync has allowed us to use additional specialized marketing software and still be able to keep our contact data synced to our CRM. ROI is positive as the cost has far outweighed the time savings of inputting data and reducing mistakes with client data. Read full review ScreenShots HubSpot Operations Hub Screenshots