DialedIn vs. Playvox
DialedIn vs. Playvox
Product | Rating | Most Used By | Product Summary | Starting Price |
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DialedIn | N/A | DialedIn's (formerly ChaseData) cloud-based Call Center as a Service software provides provides seven automated dialing modes (including predictive, progressive, and TCPA compliant preview mode), skills-based ACD, and IVR, combined in one suite that integrates with third-party applications. | N/A | |
Playvox | N/A | Playvox, headquartered in Sunnyvale, California, offers their call center agent monitoring, coaching and QA platform, designed to motivate and improve the performance of call center agents and reps. | N/A |
DialedIn | Playvox | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
DialedIn | Playvox | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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DialedIn | Playvox | |
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Small Businesses | Salesmate Score 9.8 out of 10 | 8x8 Contact Center Score 7.6 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Eleveo Score 9.2 out of 10 |
Enterprises | Dialpad Ai Sales Center Score 8.9 out of 10 | Calabrio Teleopti WFM Score 7.8 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
DialedIn | Playvox | |
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Likelihood to Recommend | 9.0 (2 ratings) | 8.8 (193 ratings) |
Likelihood to Renew | - (0 ratings) | 8.5 (6 ratings) |
Usability | - (0 ratings) | 7.7 (4 ratings) |
Availability | - (0 ratings) | 9.1 (1 ratings) |
Support Rating | - (0 ratings) | 3.9 (5 ratings) |
Implementation Rating | - (0 ratings) | 8.4 (2 ratings) |
Configurability | - (0 ratings) | 6.4 (1 ratings) |
Product Scalability | - (0 ratings) | 6.4 (1 ratings) |
Vendor post-sale | - (0 ratings) | 8.1 (2 ratings) |
Vendor pre-sale | - (0 ratings) | 9.0 (2 ratings) |
DialedIn | Playvox | |
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Likelihood to Recommend | ChaseData | Playvox |
Pros | ChaseData | Playvox |
Cons | ChaseData | Playvox |
Likelihood to Renew | ChaseData No answers on this topic | Playvox |
Usability | ChaseData No answers on this topic | Playvox |
Reliability and Availability | ChaseData No answers on this topic | Playvox |
Performance | ChaseData No answers on this topic | Playvox |
Support Rating | ChaseData No answers on this topic | Playvox |
Implementation Rating | ChaseData No answers on this topic | Playvox |
Alternatives Considered | ChaseData | Playvox |
Scalability | ChaseData No answers on this topic | Playvox |
Return on Investment | ChaseData | Playvox |
ScreenShots | Playvox Screenshots |