What users are saying about
92 Ratings
5 Ratings
92 Ratings
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Score 7.8 out of 100
5 Ratings
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Score 7.8 out of 100

Likelihood to Recommend

Chatter

[Chatter] is the tool that makes our relations
stronger. It provides advanced ways of communication. I have trained my many
team members because of the easy features and functions of this tool, It is very user-friendly. Give it a try if you want to improve your relations with your
customers. It will surely enhance the productivity of your organization.
Yolanda Pouwels | TrustRadius Reviewer

Onehub

Onehub data rooms can be used to privately share sensitive financial data with multiple parties or just one. Onehub is easy to use and secure which puts our clients at ease when uploading and transferring financial data.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Chatter
7.1
Onehub
Task Management
Chatter
7.2
Onehub
Gantt Charts
Chatter
7.4
Onehub
Scheduling
Chatter
6.9
Onehub
Workflow Automation
Chatter
7.1
Onehub
Mobile Access
Chatter
7.3
Onehub
Search
Chatter
6.9
Onehub
Visual planning tools
Chatter
6.8
Onehub

Communication

Chatter
8.2
Onehub
Chat
Chatter
8.4
Onehub
Notifications
Chatter
8.2
Onehub
Discussions
Chatter
8.4
Onehub
Surveys
Chatter
7.5
Onehub
Internal knowledgebase
Chatter
7.9
Onehub
Integrates with GoToMeeting
Chatter
9.1
Onehub
Integrates with Gmail and Google Hangouts
Chatter
7.5
Onehub
Integrates with Outlook
Chatter
8.5
Onehub

File Sharing & Management

Chatter
7.5
Onehub
8.4
Versioning
Chatter
6.8
Onehub
7.5
Video files
Chatter
6.8
Onehub
Audio files
Chatter
6.8
Onehub
Document collaboration
Chatter
7.7
Onehub
8.5
Access control
Chatter
7.3
Onehub
9.0
Advanced security features
Chatter
8.0
Onehub
Integrates with Google Drive
Chatter
8.5
Onehub
Device sync
Chatter
8.0
Onehub
File search
Chatter
Onehub
8.5

Cloud Storage Security & Administration

Chatter
Onehub
9.0
User and role management
Chatter
Onehub
9.0
File organization
Chatter
Onehub
9.0

Cloud Storage Platform

Chatter
Onehub
9.5
Performance
Chatter
Onehub
9.0
Reliability
Chatter
Onehub
10.0

Pros

Chatter

  • Chatter provides us with a live internal conversation for all to see without the noise that other mediums have i.e. e-mail.
  • One of the main features that really works well is the 'Groups' that you can join. We have multiple groups set up to not only distribute procedural changes and communicate news etc, but also have conversations around upcoming tasks in the months ahead.
  • Chatter works really well in instances where we need to look over historical conversations that have been had and the sentiment of those conversations with our shareholders, often using hashtags.
Glen Tylee | TrustRadius Reviewer

Onehub

  • Able to customize the pages where you keep files and documents, helping to keep organized.
  • Uploading files is an easy process.
  • Has reliable security for keeping documents safe. Uses a 2-factor authentication process.
Anonymous | TrustRadius Reviewer

Cons

Chatter

  • Groups does not have the private messaging functionality. Since most collaboration takes place in Groups, private messaging would allow for relevant conversations to be contained and not reside separately.
  • On a Group index page, there are two boxes for Information and Description. These content types seem redundant. You could replace both with a content type called About the Group. There could also be another box listing the Owners for quick reference.
  • On the main index page, the newsfeed has the same look and feel of most social platforms like Facebook, LinkedIn, Jive, IBM Connections, SharePoint. There could be an alternate display of tiles that shows People you interact with most frequently, Files you access most often, most recent Topics, etc. The display could be something like Delve in Microsoft Office 365.
  • On the main index page in the right rail, it would be useful to have the ability to incorporate RSS feeds to gather outside content. Many departments heavily leverage RSS feeds to compile competitive intelligence and cultivate general awareness.
  • For user profiles, can we combine Feed and Overview into one consolidated view? It would save users a click to find relevant information about the person. Also, the Contact module should also have the person's phone number for convenience.
  • The Files feature does not allow for real-time, concurrent document editing. You have to download the document, make your edits, save, and then upload a new version, which only allows for one editor at a time.
Joseph C. Chang | TrustRadius Reviewer

Onehub

  • Customizable home screen for no additional charge.
  • Better rates.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Chatter

Chatter 8.1
Based on 2 answers
Chatter can fulfill at least 85-90% of our business requirements in an easy-to-use platform. Usability is a key requirement and we have had our share of bad usability experiences. In our experience, even the most novice users were able to pick up Chatter in a relatively short amount of time with little/no assistance.
Joseph C. Chang | TrustRadius Reviewer

Onehub

Onehub 10.0
Based on 1 answer
Our clients and staff enjoy the security level when sending sensitive financial data back and forth.
Anonymous | TrustRadius Reviewer

Usability

Chatter

Chatter 7.3
Based on 7 answers
It is easy to use but the impact of it feels like it is a bit antiquated. It does not feel collaborative and real time. Chatter is more akin to email versus Slack or Hangouts where it feels like problems are being solved as you are communicating.
Anonymous | TrustRadius Reviewer

Onehub

No score
No answers yet
No answers on this topic

Support Rating

Chatter

Chatter 7.5
Based on 35 answers
If I ever came to a situation where i needed help they do a very good job of getting back to us quickly to explain our error or why we are not seeing something. The support is quick to help provide groups or teams if you seek. Fortunately it is user friendly so I rarely need support
Anonymous | TrustRadius Reviewer

Onehub

No score
No answers yet
No answers on this topic

Alternatives Considered

Chatter

Skype is used more for audio calls. Chatter is used to track updates on items of interest in Salesforce. Chatter is deeply integrated with other Salesforce products. No other competing products come close. Slack is a traditional project management tool. So it does not compete with Chatter. Because of its close integration with Salesforce, it is a unique tool for Salesforce users.
Naveen Gabrani | TrustRadius Reviewer

Onehub

Onehub has the better security, but Evernote is more user friendly and more compatible with other programs the department uses. Onehub is good for sending documents to externals/clients and then having the document reviewed, but like the flow of other programs better. Onehub is more user friendly than OneNote and has the ability to collaborate with members outside of the department. OneNote is used more for internal collaboration where security is not as big of an issue, Onehub is better for shared outside of the department.
Anonymous | TrustRadius Reviewer

Return on Investment

Chatter

  • Chatter has closed deals faster, and brought us in revenue at a quicker rate in turn.
  • Chatter has left some things undone simply because people didn't see it and it has cost us a few deals.
  • Overall, Chatter has brought us a cleaner, more efficient Salesforce process and brought in revenue because of organization.
Anonymous | TrustRadius Reviewer

Onehub

  • Increased efficiency when dealing with externals and document review.
  • Provides peace of mind that documents are secure in the Cloud and that department wont leak sensitive information.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Chatter

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Chatter Editions & Modules

Additional Pricing Details

Onehub

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Onehub Editions & Modules

Edition
Team29.951
Business99.952
EnterpriseCall for details
  1. 3 paid users included per month
  2. 5 paid users included per month
Additional Pricing Details
Team Plan - $10 per additional user Business Plan - $15 per additional user

Rating Summary

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