What users are saying about
95 Ratings
9 Ratings
95 Ratings
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Score 8 out of 100
9 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.2 out of 100

Feature Set Ratings

  • Chatter ranks higher in 1 feature set: File Sharing & Management

Project Management

8.0

Chatter

80%

Onehub

Feature Set Not Supported
N/A
Chatter ranks higher in 7/7 features

Task Management

8.4
84%
36 Ratings
N/A
0 Ratings

Gantt Charts

7.9
79%
19 Ratings
N/A
0 Ratings

Scheduling

7.8
78%
30 Ratings
N/A
0 Ratings

Workflow Automation

8.4
84%
32 Ratings
N/A
0 Ratings

Mobile Access

7.8
78%
49 Ratings
N/A
0 Ratings

Search

7.5
75%
44 Ratings
N/A
0 Ratings

Visual planning tools

8.3
83%
33 Ratings
N/A
0 Ratings

Communication

8.4

Chatter

84%

Onehub

Feature Set Not Supported
N/A
Chatter ranks higher in 8/8 features

Chat

8.8
88%
50 Ratings
N/A
0 Ratings

Notifications

7.5
75%
53 Ratings
N/A
0 Ratings

Discussions

8.2
82%
51 Ratings
N/A
0 Ratings

Surveys

7.8
78%
34 Ratings
N/A
0 Ratings

Internal knowledgebase

8.0
80%
36 Ratings
N/A
0 Ratings

Integrates with GoToMeeting

9.0
90%
13 Ratings
N/A
0 Ratings

Integrates with Gmail and Google Hangouts

8.6
86%
20 Ratings
N/A
0 Ratings

Integrates with Outlook

8.9
89%
23 Ratings
N/A
0 Ratings

File Sharing & Management

8.3

Chatter

83%
7.7

Onehub

77%
Chatter ranks higher in 6/9 features

Versioning

8.3
83%
28 Ratings
6.8
68%
3 Ratings

Video files

8.4
84%
33 Ratings
7.0
70%
1 Rating

Audio files

7.6
76%
30 Ratings
7.0
70%
1 Rating

Document collaboration

8.5
85%
41 Ratings
8.6
86%
3 Ratings

Access control

7.8
78%
34 Ratings
8.9
89%
3 Ratings

Advanced security features

8.8
88%
29 Ratings
N/A
0 Ratings

Integrates with Google Drive

8.9
89%
18 Ratings
N/A
0 Ratings

Device sync

8.1
81%
27 Ratings
N/A
0 Ratings

File search

N/A
0 Ratings
8.2
82%
3 Ratings

Cloud Storage Security & Administration

Chatter

Feature Set Not Supported
N/A
8.4

Onehub

84%
Onehub ranks higher in 2/2 features

User and role management

N/A
0 Ratings
8.2
82%
3 Ratings

File organization

N/A
0 Ratings
8.6
86%
3 Ratings

Cloud Storage Platform

Chatter

Feature Set Not Supported
N/A
9.1

Onehub

91%
Onehub ranks higher in 2/2 features

Performance

N/A
0 Ratings
8.6
86%
3 Ratings

Reliability

N/A
0 Ratings
9.6
96%
3 Ratings

Attribute Ratings

  • Chatter is rated higher in 1 area: Likelihood to Recommend
  • Onehub is rated higher in 1 area: Likelihood to Renew

Likelihood to Recommend

8.8

Chatter

88%
56 Ratings
6.4

Onehub

64%
3 Ratings

Likelihood to Renew

8.1

Chatter

81%
2 Ratings
10.0

Onehub

100%
1 Rating

Usability

7.3

Chatter

73%
7 Ratings

Onehub

N/A
0 Ratings

Support Rating

7.5

Chatter

75%
53 Ratings

Onehub

N/A
0 Ratings

Likelihood to Recommend

Chatter

[Chatter] is the tool that makes our relations
stronger. It provides advanced ways of communication. I have trained my many
team members because of the easy features and functions of this tool, It is very user-friendly. Give it a try if you want to improve your relations with your
customers. It will surely enhance the productivity of your organization.
Yolanda Pouwels | TrustRadius Reviewer

Onehub

Onehub is great for securely sharing or collaborating on files in the cloud. If you have teams that live in different parts of the country or world, Onehub makes it relatively easy to check out files and make changes to them in a secure manner. I think Onehub is good for small to medium sized businesses. I would like to see more enterprise management tools and more robust reporting before recommending Onehub for large enterprises.
Mark McCully | TrustRadius Reviewer

Pros

Chatter

  • Chatter provides us with a live internal conversation for all to see without the noise that other mediums have i.e. e-mail.
  • One of the main features that really works well is the 'Groups' that you can join. We have multiple groups set up to not only distribute procedural changes and communicate news etc, but also have conversations around upcoming tasks in the months ahead.
  • Chatter works really well in instances where we need to look over historical conversations that have been had and the sentiment of those conversations with our shareholders, often using hashtags.
Glen Tylee | TrustRadius Reviewer

Onehub

  • Bank level security.
  • Responsive customer service team.
  • Ease of use.
  • Clients love it.
Anonymous | TrustRadius Reviewer

Cons

Chatter

  • Groups does not have the private messaging functionality. Since most collaboration takes place in Groups, private messaging would allow for relevant conversations to be contained and not reside separately.
  • On a Group index page, there are two boxes for Information and Description. These content types seem redundant. You could replace both with a content type called About the Group. There could also be another box listing the Owners for quick reference.
  • On the main index page, the newsfeed has the same look and feel of most social platforms like Facebook, LinkedIn, Jive, IBM Connections, SharePoint. There could be an alternate display of tiles that shows People you interact with most frequently, Files you access most often, most recent Topics, etc. The display could be something like Delve in Microsoft Office 365.
  • On the main index page in the right rail, it would be useful to have the ability to incorporate RSS feeds to gather outside content. Many departments heavily leverage RSS feeds to compile competitive intelligence and cultivate general awareness.
  • For user profiles, can we combine Feed and Overview into one consolidated view? It would save users a click to find relevant information about the person. Also, the Contact module should also have the person's phone number for convenience.
  • The Files feature does not allow for real-time, concurrent document editing. You have to download the document, make your edits, save, and then upload a new version, which only allows for one editor at a time.
Joseph C. Chang | TrustRadius Reviewer

Onehub

  • Some movements of files and folders can be clunky.
  • Would like a feature like DocuSign for signing confidential documents (unless I just haven't found that feature yet).
Anonymous | TrustRadius Reviewer

Pricing Details

Chatter

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Chatter Editions & Modules

Additional Pricing Details

Onehub

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$0

Onehub Editions & Modules

Edition
Team29.951
Business99.952
EnterpriseCall for details
  1. 3 paid users included per month
  2. 5 paid users included per month
  3. none
Additional Pricing Details
Team Plan - $10 per additional user Business Plan - $15 per additional user

Likelihood to Renew

Chatter

Chatter 8.1
Based on 2 answers
Chatter can fulfill at least 85-90% of our business requirements in an easy-to-use platform. Usability is a key requirement and we have had our share of bad usability experiences. In our experience, even the most novice users were able to pick up Chatter in a relatively short amount of time with little/no assistance.
Joseph C. Chang | TrustRadius Reviewer

Onehub

Onehub 10.0
Based on 1 answer
Our clients and staff enjoy the security level when sending sensitive financial data back and forth.
Anonymous | TrustRadius Reviewer

Usability

Chatter

Chatter 7.3
Based on 7 answers
It is easy to use but the impact of it feels like it is a bit antiquated. It does not feel collaborative and real time. Chatter is more akin to email versus Slack or Hangouts where it feels like problems are being solved as you are communicating.
Anonymous | TrustRadius Reviewer

Onehub

No score
No answers yet
No answers on this topic

Support Rating

Chatter

Chatter 7.5
Based on 53 answers
If I ever came to a situation where i needed help they do a very good job of getting back to us quickly to explain our error or why we are not seeing something. The support is quick to help provide groups or teams if you seek. Fortunately it is user friendly so I rarely need support
Anonymous | TrustRadius Reviewer

Onehub

No score
No answers yet
No answers on this topic

Alternatives Considered

Chatter

Skype is used more for audio calls. Chatter is used to track updates on items of interest in Salesforce. Chatter is deeply integrated with other Salesforce products. No other competing products come close. Slack is a traditional project management tool. So it does not compete with Chatter. Because of its close integration with Salesforce, it is a unique tool for Salesforce users.
Naveen Gabrani | TrustRadius Reviewer

Onehub

Some of our departments use Box for cloud-based file sharing, but Box doesn't have the same level of security that Onehub offers. We prefer to keep our most important and "toxic" data on Onehub because it offers much deeper level security settings.
Mark McCully | TrustRadius Reviewer

Return on Investment

Chatter

  • Chatter has closed deals faster, and brought us in revenue at a quicker rate in turn.
  • Chatter has left some things undone simply because people didn't see it and it has cost us a few deals.
  • Overall, Chatter has brought us a cleaner, more efficient Salesforce process and brought in revenue because of organization.
Anonymous | TrustRadius Reviewer

Onehub

  • Increased efficiency when dealing with externals and document review.
  • Provides peace of mind that documents are secure in the Cloud and that department wont leak sensitive information.
Anonymous | TrustRadius Reviewer

Screenshots

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