95 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8 out of 100
Based on 95 reviews and ratings
9 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.2 out of 100
Based on 9 reviews and ratings
Feature Set Ratings
- Chatter ranks higher in 1 feature set: File Sharing & Management
Project Management
8.0
Chatter
80%
Onehub
Feature Set Not Supported
N/A
Chatter ranks higher in 7/7 features
Chatter ranks higher in 7/7 features
Task Management
8.4
84%
36 Ratings
N/A
0 Ratings
Gantt Charts
7.9
79%
19 Ratings
N/A
0 Ratings
Scheduling
7.8
78%
30 Ratings
N/A
0 Ratings
Workflow Automation
8.4
84%
32 Ratings
N/A
0 Ratings
Mobile Access
7.8
78%
49 Ratings
N/A
0 Ratings
Search
7.5
75%
44 Ratings
N/A
0 Ratings
Visual planning tools
8.3
83%
33 Ratings
N/A
0 Ratings
Communication
8.4
Chatter
84%
Onehub
Feature Set Not Supported
N/A
Chatter ranks higher in 8/8 features
Chatter ranks higher in 8/8 features
Chat
8.8
88%
50 Ratings
N/A
0 Ratings
Notifications
7.5
75%
53 Ratings
N/A
0 Ratings
Discussions
8.2
82%
51 Ratings
N/A
0 Ratings
Surveys
7.8
78%
34 Ratings
N/A
0 Ratings
Internal knowledgebase
8.0
80%
36 Ratings
N/A
0 Ratings
Integrates with GoToMeeting
9.0
90%
13 Ratings
N/A
0 Ratings
Integrates with Gmail and Google Hangouts
8.6
86%
20 Ratings
N/A
0 Ratings
Integrates with Outlook
8.9
89%
23 Ratings
N/A
0 Ratings
File Sharing & Management
8.3
Chatter
83%
7.7
Onehub
77%
Chatter ranks higher in 6/9 features
Chatter ranks higher in 6/9 features
Versioning
8.3
83%
28 Ratings
6.8
68%
3 Ratings
Video files
8.4
84%
33 Ratings
7.0
70%
1 Rating
Audio files
7.6
76%
30 Ratings
7.0
70%
1 Rating
Document collaboration
8.5
85%
41 Ratings
8.6
86%
3 Ratings
Access control
7.8
78%
34 Ratings
8.9
89%
3 Ratings
Advanced security features
8.8
88%
29 Ratings
N/A
0 Ratings
Integrates with Google Drive
8.9
89%
18 Ratings
N/A
0 Ratings
Device sync
8.1
81%
27 Ratings
N/A
0 Ratings
File search
N/A
0 Ratings
8.2
82%
3 Ratings
Cloud Storage Security & Administration
Chatter
Feature Set Not Supported
N/A
8.4
Onehub
84%
Onehub ranks higher in 2/2 features
Onehub ranks higher in 2/2 features
User and role management
N/A
0 Ratings
8.2
82%
3 Ratings
File organization
N/A
0 Ratings
8.6
86%
3 Ratings
Cloud Storage Platform
Chatter
Feature Set Not Supported
N/A
9.1
Onehub
91%
Onehub ranks higher in 2/2 features
Onehub ranks higher in 2/2 features
Performance
N/A
0 Ratings
8.6
86%
3 Ratings
Reliability
N/A
0 Ratings
9.6
96%
3 Ratings
Attribute Ratings
- Chatter is rated higher in 1 area: Likelihood to Recommend
- Onehub is rated higher in 1 area: Likelihood to Renew
Likelihood to Recommend
8.8
Chatter
88%
56 Ratings
6.4
Onehub
64%
3 Ratings
Likelihood to Renew
8.1
Chatter
81%
2 Ratings
10.0
Onehub
100%
1 Rating
Usability
7.3
Chatter
73%
7 Ratings
Onehub
N/A
0 Ratings
Support Rating
7.5
Chatter
75%
53 Ratings
Onehub
N/A
0 Ratings
Likelihood to Recommend
Chatter
[Chatter] is the tool that makes our relations
stronger. It provides advanced ways of communication. I have trained my many
team members because of the easy features and functions of this tool, It is very user-friendly. Give it a try if you want to improve your relations with your
customers. It will surely enhance the productivity of your organization.
stronger. It provides advanced ways of communication. I have trained my many
team members because of the easy features and functions of this tool, It is very user-friendly. Give it a try if you want to improve your relations with your
customers. It will surely enhance the productivity of your organization.
Software Engineer
QvikInformation Technology & Services, 51-200 employees
Onehub
Onehub is great for securely sharing or collaborating on files in the cloud. If you have teams that live in different parts of the country or world, Onehub makes it relatively easy to check out files and make changes to them in a secure manner. I think Onehub is good for small to medium sized businesses. I would like to see more enterprise management tools and more robust reporting before recommending Onehub for large enterprises.
Senior Network Administrator
University HealthSystem ConsortiumHospital & Health Care, 1001-5000 employees
Pros
Chatter
- Chatter provides us with a live internal conversation for all to see without the noise that other mediums have i.e. e-mail.
- One of the main features that really works well is the 'Groups' that you can join. We have multiple groups set up to not only distribute procedural changes and communicate news etc, but also have conversations around upcoming tasks in the months ahead.
- Chatter works really well in instances where we need to look over historical conversations that have been had and the sentiment of those conversations with our shareholders, often using hashtags.
Systems Support Administrator
FonterraDairy, 10,001+ employees
Onehub
- Bank level security.
- Responsive customer service team.
- Ease of use.
- Clients love it.

Verified User
Manager in Customer Service
Investment Management Company, 1-10 employeesCons
Chatter
- Groups does not have the private messaging functionality. Since most collaboration takes place in Groups, private messaging would allow for relevant conversations to be contained and not reside separately.
- On a Group index page, there are two boxes for Information and Description. These content types seem redundant. You could replace both with a content type called About the Group. There could also be another box listing the Owners for quick reference.
- On the main index page, the newsfeed has the same look and feel of most social platforms like Facebook, LinkedIn, Jive, IBM Connections, SharePoint. There could be an alternate display of tiles that shows People you interact with most frequently, Files you access most often, most recent Topics, etc. The display could be something like Delve in Microsoft Office 365.
- On the main index page in the right rail, it would be useful to have the ability to incorporate RSS feeds to gather outside content. Many departments heavily leverage RSS feeds to compile competitive intelligence and cultivate general awareness.
- For user profiles, can we combine Feed and Overview into one consolidated view? It would save users a click to find relevant information about the person. Also, the Contact module should also have the person's phone number for convenience.
- The Files feature does not allow for real-time, concurrent document editing. You have to download the document, make your edits, save, and then upload a new version, which only allows for one editor at a time.
Senior IT Specialist
Prudential FinancialFinancial Services, 10,001+ employees
Onehub
- Some movements of files and folders can be clunky.
- Would like a feature like DocuSign for signing confidential documents (unless I just haven't found that feature yet).

Verified User
Employee in Engineering
Environmental Services Company, 1001-5000 employeesPricing Details
Chatter
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Chatter Editions & Modules
—
Additional Pricing Details
—Onehub
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$0
Onehub Editions & Modules
Edition
Team | 29.951 |
---|---|
Business | 99.952 |
Enterprise | Call for details |
- 3 paid users included per month
- 5 paid users included per month
- none
Additional Pricing Details
Team Plan - $10 per additional user Business Plan - $15 per additional userLikelihood to Renew
Chatter
Chatter 8.1
Based on 2 answers
Chatter can fulfill at least 85-90% of our business requirements in an easy-to-use platform. Usability is a key requirement and we have had our share of bad usability experiences. In our experience, even the most novice users were able to pick up Chatter in a relatively short amount of time with little/no assistance.
Senior IT Specialist
Prudential FinancialFinancial Services, 10,001+ employees
Onehub
Onehub 10.0
Based on 1 answer
Our clients and staff enjoy the security level when sending sensitive financial data back and forth.

Verified User
Manager in Customer Service
Investment Management Company, 1-10 employeesUsability
Chatter
Chatter 7.3
Based on 7 answers
It is easy to use but the impact of it feels like it is a bit antiquated. It does not feel collaborative and real time. Chatter is more akin to email versus Slack or Hangouts where it feels like problems are being solved as you are communicating.

Verified User
Executive in Sales
Higher Education Company, 11-50 employeesOnehub
No score
No answers yet
No answers on this topic
Support Rating
Chatter
Chatter 7.5
Based on 53 answers
If I ever came to a situation where i needed help they do a very good job of getting back to us quickly to explain our error or why we are not seeing something. The support is quick to help provide groups or teams if you seek. Fortunately it is user friendly so I rarely need support

Verified User
Account Manager in Sales
Computer Software Company, 5001-10,000 employeesOnehub
No score
No answers yet
No answers on this topic
Alternatives Considered
Chatter
Skype is used more for audio calls. Chatter is used to track updates on items of interest in Salesforce. Chatter is deeply integrated with other Salesforce products. No other competing products come close. Slack is a traditional project management tool. So it does not compete with Chatter. Because of its close integration with Salesforce, it is a unique tool for Salesforce users.
CEO
Astrea IT Services Pvt LtdComputer Software, 51-200 employees
Onehub
Some of our departments use Box for cloud-based file sharing, but Box doesn't have the same level of security that Onehub offers. We prefer to keep our most important and "toxic" data on Onehub because it offers much deeper level security settings.
Senior Network Administrator
University HealthSystem ConsortiumHospital & Health Care, 1001-5000 employees
Return on Investment
Chatter
- Chatter has closed deals faster, and brought us in revenue at a quicker rate in turn.
- Chatter has left some things undone simply because people didn't see it and it has cost us a few deals.
- Overall, Chatter has brought us a cleaner, more efficient Salesforce process and brought in revenue because of organization.

Verified User
Account Manager in Sales
Computer Software Company, 1001-5000 employeesOnehub
- Increased efficiency when dealing with externals and document review.
- Provides peace of mind that documents are secure in the Cloud and that department wont leak sensitive information.

Verified User
Employee in Engineering
Environmental Services Company, 1001-5000 employees