6 Ratings
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Score 6.4 out of 100
26 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

Cheetah Digital Customer Engagement Suite

I think that Cheetah is specifically well suited for personalized, relevant messaging to customers. They help provide tools to give users the ability to create campaigns that will generate positive interpretations and help move your business forward.
Anonymous | TrustRadius Reviewer

CoSchedule

CoSchedule is well suited for:
  1. Marketing teams who are trying to move away from spreadsheets.
  2. Small teams that are quickly expanding in size.
  3. Organizations who can't afford expensive project management tools.
Nate Casimiro | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Cheetah Digital Customer Engagement Suite
CoSchedule
9.1
Task Management
Cheetah Digital Customer Engagement Suite
CoSchedule
9.5
Resource Management
Cheetah Digital Customer Engagement Suite
CoSchedule
9.2
Gantt Charts
Cheetah Digital Customer Engagement Suite
CoSchedule
9.0
Scheduling
Cheetah Digital Customer Engagement Suite
CoSchedule
9.5
Workflow Automation
Cheetah Digital Customer Engagement Suite
CoSchedule
9.1
Team Collaboration
Cheetah Digital Customer Engagement Suite
CoSchedule
9.2
Support for Agile Methodology
Cheetah Digital Customer Engagement Suite
CoSchedule
8.6
Support for Waterfall Methodology
Cheetah Digital Customer Engagement Suite
CoSchedule
9.2
Document Management
Cheetah Digital Customer Engagement Suite
CoSchedule
9.6
Email integration
Cheetah Digital Customer Engagement Suite
CoSchedule
9.1
Mobile Access
Cheetah Digital Customer Engagement Suite
CoSchedule
9.4
Timesheet Tracking
Cheetah Digital Customer Engagement Suite
CoSchedule
8.4
Change request and Case Management
Cheetah Digital Customer Engagement Suite
CoSchedule
8.4
Budget and Expense Management
Cheetah Digital Customer Engagement Suite
CoSchedule
9.0

Professional Services Automation

Cheetah Digital Customer Engagement Suite
CoSchedule
8.8
Quotes/estimates
Cheetah Digital Customer Engagement Suite
CoSchedule
9.0
Invoicing
Cheetah Digital Customer Engagement Suite
CoSchedule
9.0
Project & financial reporting
Cheetah Digital Customer Engagement Suite
CoSchedule
9.0
Integration with accounting software
Cheetah Digital Customer Engagement Suite
CoSchedule
8.0

Pros

Cheetah Digital Customer Engagement Suite

  • It offers social media tracking, which is a big competitive advantage against its rivals.
  • Email targeting options are better than MailChimp.
  • Good price.
Gabriela Band | TrustRadius Reviewer

CoSchedule

  • The monthly calendar view gives me a broad overview of all the content we have in production.
  • The notes section within each blog topic helps me keep an organized list of items or links relevant to that topic.
  • The headline analyzer gives me another option to test my headline before publishing, to see how it scores.
Brandon Weaver | TrustRadius Reviewer

Cons

Cheetah Digital Customer Engagement Suite

  • I would love more ability to create programmatic campaigns that follow customers on a lifecycle.
  • Continue to improve the user interface to make all features more usable to their users.
Anonymous | TrustRadius Reviewer

CoSchedule

  • Would like to replicate some of the functionality of Buffer (sharing other content easily from multiple sources) to consolidate our marketing calendar in one place.
Jeremy Miller | TrustRadius Reviewer

Support Rating

Cheetah Digital Customer Engagement Suite

Cheetah Digital Customer Engagement Suite 6.7
Based on 4 answers
Cheetah has never been known for its customer service and the few times I had to contact the answers I got were either incomplete or not really useful for the problem I was having at the moment. I think there is a lot of room for improvement in this aspect.
Gabriela Band | TrustRadius Reviewer

CoSchedule

CoSchedule 9.0
Based on 3 answers
I didn't have to use their official support, but I can say that they put out a lot of content online to help users. Their YouTube page has quite an array of tutorial videos explaining how things work and how to get the most out of their tools. If you're struggling, before picking up a phone or blasting off an email, try searching for your problem on YouTube or their forums.
Ben Caplan | TrustRadius Reviewer

Alternatives Considered

Cheetah Digital Customer Engagement Suite

They are very comparable to each other. Cheetah is a little more user-friendly and the customer service is much better, but Responsys had more features that I liked to use.
Anonymous | TrustRadius Reviewer

CoSchedule

CoSchedule provides collaborative planning of projects. The calendar view is very well designed. Meetings and tasks can be scheduled and tracked easily. Whatever is being done, no matter how big the task/project is, it gives a bird-eye view of everything. Additionally, it also integrated very well with WordPress. Their customer service team is also very helpful.
Anonymous | TrustRadius Reviewer

Return on Investment

Cheetah Digital Customer Engagement Suite

  • It has raised costs due to its price, reducing ROI.
  • However, we have gotten good results and great CPAs with them, improving margins.
  • It has allowed us to be faster on testing, improving ROI in the long term.
Gabriela Band | TrustRadius Reviewer

CoSchedule

  • Probably too early to tell for certain but it is definitely value priced right now. Fully developed content management platforms are running in $15-$20k per year range and more. You can get into a CoSchedule solution for $
  • Team has found it easy to sign on and review tasks so this is a big time saver. More could be done to enable Guests easier access to content they need to review
  • It's way faster that other scheduling apps we have tried. The fact that it runs on a cloud based app or inside your Wordpress app is a real plus. Auto save feature also means you don't have to remember to save your content.
Al Schoneman | TrustRadius Reviewer

Screenshots

Pricing Details

Cheetah Digital Customer Engagement Suite

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

CoSchedule

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Cheetah Digital Customer Engagement Suite
7.1
CoSchedule
8.8

Support Rating

Cheetah Digital Customer Engagement Suite
6.7
CoSchedule
9.0

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