6 Ratings
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Score 6.4 out of 100
9 Ratings
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Score 5.1 out of 100

Likelihood to Recommend

Cheetah Digital Customer Engagement Suite

I think that Cheetah is specifically well suited for personalized, relevant messaging to customers. They help provide tools to give users the ability to create campaigns that will generate positive interpretations and help move your business forward.
Anonymous | TrustRadius Reviewer

Maropost

Maropost is a little more expensive than its competitors. I'd say Maropost is well suited for medium and larger businesses, not small businesses unless they're really good at utilizing e-mail and monetizing it.
Nicholas Kouvatsos | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

Cheetah Digital Customer Engagement Suite
Maropost
7.0
WYSIWYG email editor
Cheetah Digital Customer Engagement Suite
Maropost
6.8
Dynamic content
Cheetah Digital Customer Engagement Suite
Maropost
8.4
Ability to test dynamic content
Cheetah Digital Customer Engagement Suite
Maropost
5.7
Landing pages
Cheetah Digital Customer Engagement Suite
Maropost
8.3
A/B testing
Cheetah Digital Customer Engagement Suite
Maropost
7.3
Mobile optimization
Cheetah Digital Customer Engagement Suite
Maropost
8.9
Email deliverability reporting
Cheetah Digital Customer Engagement Suite
Maropost
5.6
List management
Cheetah Digital Customer Engagement Suite
Maropost
6.0
Triggered drip sequences
Cheetah Digital Customer Engagement Suite
Maropost
6.0

Reporting & Analytics

Cheetah Digital Customer Engagement Suite
Maropost
7.3
Dashboards
Cheetah Digital Customer Engagement Suite
Maropost
5.4
Standard reports
Cheetah Digital Customer Engagement Suite
Maropost
8.6
Custom reports
Cheetah Digital Customer Engagement Suite
Maropost
7.8

Pre-Send Testing

Cheetah Digital Customer Engagement Suite
Maropost
9.9
URL Validation
Cheetah Digital Customer Engagement Suite
Maropost
10.0
Link Tracking
Cheetah Digital Customer Engagement Suite
Maropost
10.0
Image Validation
Cheetah Digital Customer Engagement Suite
Maropost
10.0
Inbox Display
Cheetah Digital Customer Engagement Suite
Maropost
10.0
Email Accessibility Tools
Cheetah Digital Customer Engagement Suite
Maropost
9.6
Spelling and Grammar Check
Cheetah Digital Customer Engagement Suite
Maropost
10.0
Spam Testing
Cheetah Digital Customer Engagement Suite
Maropost
10.0
Email Previews
Cheetah Digital Customer Engagement Suite
Maropost
9.6

Pros

Cheetah Digital Customer Engagement Suite

  • It offers social media tracking, which is a big competitive advantage against its rivals.
  • Email targeting options are better than MailChimp.
  • Good price.
Gabriela Band | TrustRadius Reviewer

Maropost

  • Maropost is particularly strong in the customization aspect. As a sales person, I love using MSC because I can customize everything from A-Z.
  • The features are endless, a personal fav is the Journey's feature with Marketing Cloud.
  • Client support is quick to respond.
Anonymous | TrustRadius Reviewer

Cons

Cheetah Digital Customer Engagement Suite

  • I would love more ability to create programmatic campaigns that follow customers on a lifecycle.
  • Continue to improve the user interface to make all features more usable to their users.
Anonymous | TrustRadius Reviewer

Maropost

  • The Sales Department shouldn't promise the customer what support can't deliver on.
  • They should also brush up on some ethics courses. It's appalling to me how they conduct business. Buyer beware.
Michael Rozbruch | TrustRadius Reviewer

Support Rating

Cheetah Digital Customer Engagement Suite

Cheetah Digital Customer Engagement Suite 6.7
Based on 4 answers
Cheetah has never been known for its customer service and the few times I had to contact the answers I got were either incomplete or not really useful for the problem I was having at the moment. I think there is a lot of room for improvement in this aspect.
Gabriela Band | TrustRadius Reviewer

Maropost

Maropost 2.0
Based on 1 answer
Though relatively responsive, the responses were always utterly unhelpful and sometime not even relevant to the questions we asked. It quickly became apparent that it was outsourced copy/paste support.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Cheetah Digital Customer Engagement Suite

They are very comparable to each other. Cheetah is a little more user-friendly and the customer service is much better, but Responsys had more features that I liked to use.
Anonymous | TrustRadius Reviewer

Maropost

Maropost had everything we needed and more. We loved that fact that one price covered everything. As we move forward we don't have to go back and purchase modules that we are now ready for. No one wants to go back to management and ask for more money
Amy Kelly | TrustRadius Reviewer

Return on Investment

Cheetah Digital Customer Engagement Suite

  • It has raised costs due to its price, reducing ROI.
  • However, we have gotten good results and great CPAs with them, improving margins.
  • It has allowed us to be faster on testing, improving ROI in the long term.
Gabriela Band | TrustRadius Reviewer

Maropost

  • Lack of data and information about our users that we can use to get smarter in our segmentation hurts us in that we lose branded deals or partnerships.
  • Takes too much time to export reports and gain attrition reporting information, manually preparing reports is not a good use of time for anyone on our team.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Cheetah Digital Customer Engagement Suite

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

Maropost

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Cheetah Digital Customer Engagement Suite
7.1
Maropost
5.1

Support Rating

Cheetah Digital Customer Engagement Suite
6.7
Maropost
2.0

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