7 Ratings
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Score 7 out of 100
9 Ratings
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Score 4.5 out of 100

Feature Set Ratings

    Email & Online Marketing

    Cheetah Digital Customer Engagement Suite

    Feature Set Not Supported
    N/A
    7.8

    Maropost

    78%
    Maropost ranks higher in 9/9 features

    WYSIWYG email editor

    N/A
    0 Ratings
    8.8
    88%
    5 Ratings

    Dynamic content

    N/A
    0 Ratings
    8.5
    85%
    4 Ratings

    Ability to test dynamic content

    N/A
    0 Ratings
    6.5
    65%
    5 Ratings

    Landing pages

    N/A
    0 Ratings
    8.5
    85%
    3 Ratings

    A/B testing

    N/A
    0 Ratings
    8.4
    84%
    6 Ratings

    Mobile optimization

    N/A
    0 Ratings
    9.4
    94%
    5 Ratings

    Email deliverability reporting

    N/A
    0 Ratings
    6.6
    66%
    13 Ratings

    List management

    N/A
    0 Ratings
    6.4
    64%
    5 Ratings

    Triggered drip sequences

    N/A
    0 Ratings
    6.9
    69%
    6 Ratings

    Reporting & Analytics

    Cheetah Digital Customer Engagement Suite

    Feature Set Not Supported
    N/A
    8.1

    Maropost

    81%
    Maropost ranks higher in 3/3 features

    Dashboards

    N/A
    0 Ratings
    6.3
    63%
    6 Ratings

    Standard reports

    N/A
    0 Ratings
    9.6
    96%
    4 Ratings

    Custom reports

    N/A
    0 Ratings
    8.3
    83%
    5 Ratings

    Pre-Send Testing

    Cheetah Digital Customer Engagement Suite

    Feature Set Not Supported
    N/A
    9.9

    Maropost

    99%
    Maropost ranks higher in 8/8 features

    URL Validation

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Link Tracking

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Image Validation

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Inbox Display

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Email Accessibility Tools

    N/A
    0 Ratings
    9.6
    96%
    2 Ratings

    Spelling and Grammar Check

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Spam Testing

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Email Previews

    N/A
    0 Ratings
    9.6
    96%
    2 Ratings

    Attribute Ratings

    • Cheetah Digital Customer Engagement Suite is rated higher in 2 areas: Likelihood to Recommend, Support Rating

    Likelihood to Recommend

    7.1

    Cheetah Digital Customer Engagement Suite

    71%
    2 Ratings
    4.5

    Maropost

    45%
    8 Ratings

    Support Rating

    6.8

    Cheetah Digital Customer Engagement Suite

    68%
    4 Ratings
    2.0

    Maropost

    20%
    2 Ratings

    Likelihood to Recommend

    Cheetah Digital Customer Engagement Suite

    I think that Cheetah is specifically well suited for personalized, relevant messaging to customers. They help provide tools to give users the ability to create campaigns that will generate positive interpretations and help move your business forward.
    Anonymous | TrustRadius Reviewer

    Maropost

    Maropost is a little more expensive than its competitors. I'd say Maropost is well suited for medium and larger businesses, not small businesses unless they're really good at utilizing e-mail and monetizing it.
    Nicholas Kouvatsos | TrustRadius Reviewer

    Pros

    Cheetah Digital Customer Engagement Suite

    • It offers social media tracking, which is a big competitive advantage against its rivals.
    • Email targeting options are better than MailChimp.
    • Good price.
    Gabriela Band | TrustRadius Reviewer

    Maropost

    • Maropost is particularly strong in the customization aspect. As a sales person, I love using MSC because I can customize everything from A-Z.
    • The features are endless, a personal fav is the Journey's feature with Marketing Cloud.
    • Client support is quick to respond.
    Anonymous | TrustRadius Reviewer

    Cons

    Cheetah Digital Customer Engagement Suite

    • I would love more ability to create programmatic campaigns that follow customers on a lifecycle.
    • Continue to improve the user interface to make all features more usable to their users.
    Anonymous | TrustRadius Reviewer

    Maropost

    • The Sales Department shouldn't promise the customer what support can't deliver on.
    • They should also brush up on some ethics courses. It's appalling to me how they conduct business. Buyer beware.
    Michael Rozbruch | TrustRadius Reviewer

    Pricing Details

    Cheetah Digital Customer Engagement Suite

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    Required

    Starting Price

    Maropost

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Support Rating

    Cheetah Digital Customer Engagement Suite

    Cheetah Digital Customer Engagement Suite 6.8
    Based on 4 answers
    Cheetah has never been known for its customer service and the few times I had to contact the answers I got were either incomplete or not really useful for the problem I was having at the moment. I think there is a lot of room for improvement in this aspect.
    Gabriela Band | TrustRadius Reviewer

    Maropost

    Maropost 2.0
    Based on 2 answers
    Though relatively responsive, the responses were always utterly unhelpful and sometime not even relevant to the questions we asked. It quickly became apparent that it was outsourced copy/paste support.
    Anonymous | TrustRadius Reviewer

    Alternatives Considered

    Cheetah Digital Customer Engagement Suite

    They are very comparable to each other. Cheetah is a little more user-friendly and the customer service is much better, but Responsys had more features that I liked to use.
    Anonymous | TrustRadius Reviewer

    Maropost

    Maropost had everything we needed and more. We loved that fact that one price covered everything. As we move forward we don't have to go back and purchase modules that we are now ready for. No one wants to go back to management and ask for more money
    Amy Kelly | TrustRadius Reviewer

    Return on Investment

    Cheetah Digital Customer Engagement Suite

    • It has raised costs due to its price, reducing ROI.
    • However, we have gotten good results and great CPAs with them, improving margins.
    • It has allowed us to be faster on testing, improving ROI in the long term.
    Gabriela Band | TrustRadius Reviewer

    Maropost

    • Lack of data and information about our users that we can use to get smarter in our segmentation hurts us in that we lose branded deals or partnerships.
    • Takes too much time to export reports and gain attrition reporting information, manually preparing reports is not a good use of time for anyone on our team.
    Anonymous | TrustRadius Reviewer

    Screenshots

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