6 Ratings
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Score 6.3 out of 100
4 Ratings
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Score 8 out of 100

Likelihood to Recommend

Cheetah Digital Customer Engagement Suite

I think that Cheetah is specifically well suited for personalized, relevant messaging to customers. They help provide tools to give users the ability to create campaigns that will generate positive interpretations and help move your business forward.
Anonymous | TrustRadius Reviewer

Netcore Smartech

It is the best product for marketing with different channels. Mailing and SMS'ing become easy. Targetted customer engagging. Branding, Campaining with NetCore for business growth. It can manage a huge database of emails, contacts etc. It helps you to schedule your campaigns too. Reporting of the performance of campaigns and brands is great and you can customize too. They provide API's for downloading your database. Before starting with the product you should have a proper training as parts can be cumbersome
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

Cheetah Digital Customer Engagement Suite
Netcore Smartech
8.7
WYSIWYG email editor
Cheetah Digital Customer Engagement Suite
Netcore Smartech
9.0
Dynamic content
Cheetah Digital Customer Engagement Suite
Netcore Smartech
8.5
Ability to test dynamic content
Cheetah Digital Customer Engagement Suite
Netcore Smartech
9.0
Email deliverability reporting
Cheetah Digital Customer Engagement Suite
Netcore Smartech
8.0
List management
Cheetah Digital Customer Engagement Suite
Netcore Smartech
8.5
Triggered drip sequences
Cheetah Digital Customer Engagement Suite
Netcore Smartech
9.0

Lead Management

Cheetah Digital Customer Engagement Suite
Netcore Smartech
9.0
Lead nurturing
Cheetah Digital Customer Engagement Suite
Netcore Smartech
9.0
Lead scoring and grading
Cheetah Digital Customer Engagement Suite
Netcore Smartech
9.0
Data quality management
Cheetah Digital Customer Engagement Suite
Netcore Smartech
9.0

Reporting & Analytics

Cheetah Digital Customer Engagement Suite
Netcore Smartech
8.0
Dashboards
Cheetah Digital Customer Engagement Suite
Netcore Smartech
8.0
Standard reports
Cheetah Digital Customer Engagement Suite
Netcore Smartech
8.0
Custom reports
Cheetah Digital Customer Engagement Suite
Netcore Smartech
8.0

Platform & Infrastructure

Cheetah Digital Customer Engagement Suite
Netcore Smartech
7.5
API
Cheetah Digital Customer Engagement Suite
Netcore Smartech
6.5
Customizability
Cheetah Digital Customer Engagement Suite
Netcore Smartech
8.5

Pros

Cheetah Digital Customer Engagement Suite

  • It offers social media tracking, which is a big competitive advantage against its rivals.
  • Email targeting options are better than MailChimp.
  • Good price.
Gabriela Band | TrustRadius Reviewer

Netcore Smartech

  • Multiple features like API, Social media integration, Campaign management, Scheduling Campaigns, Lead Management, Data analytics, Google Apps integration etc. helps for the growth of a business.
  • Email Integration, SMS Integration also connects us with customers on one to one basis.
  • All marketing solution on one platform makes it more useful, we do not have to log in to multiple dashboards for marketing.
  • It's a cloud-based product and can be accessed from anywhere at any time.
Anonymous | TrustRadius Reviewer

Cons

Cheetah Digital Customer Engagement Suite

  • I would love more ability to create programmatic campaigns that follow customers on a lifecycle.
  • Continue to improve the user interface to make all features more usable to their users.
Anonymous | TrustRadius Reviewer

Netcore Smartech

  • It can be tricky while creating campaigns.
  • You will need proper training to utilize the program efficiently.
Anonymous | TrustRadius Reviewer

Support Rating

Cheetah Digital Customer Engagement Suite

Cheetah Digital Customer Engagement Suite 6.5
Based on 4 answers
Cheetah has never been known for its customer service and the few times I had to contact the answers I got were either incomplete or not really useful for the problem I was having at the moment. I think there is a lot of room for improvement in this aspect.
Gabriela Band | TrustRadius Reviewer

Netcore Smartech

No score
No answers yet
No answers on this topic

Alternatives Considered

Cheetah Digital Customer Engagement Suite

They are very comparable to each other. Cheetah is a little more user-friendly and the customer service is much better, but Responsys had more features that I liked to use.
Anonymous | TrustRadius Reviewer

Netcore Smartech

NetCore Smartech is the most stable product. SMS and email are on a single platform which makes it a better product. It also uses browser notification, push notifications to attract customers to your campaigns. The conversion rates become higher using Netcore Smartech as the percentage of delivered emails. SMS is higher than any other software. It almost delivers instant emails and SMS seeing campaigns rise almost instantly.
Anonymous | TrustRadius Reviewer

Return on Investment

Cheetah Digital Customer Engagement Suite

  • It has raised costs due to its price, reducing ROI.
  • However, we have gotten good results and great CPAs with them, improving margins.
  • It has allowed us to be faster on testing, improving ROI in the long term.
Gabriela Band | TrustRadius Reviewer

Netcore Smartech

  • Customer engagement with multiple options of marketing like mailing, SMS, voice etc. and social media integration.
  • Proper analytics of targeted customers.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Cheetah Digital Customer Engagement Suite

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

Netcore Smartech

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Cheetah Digital Customer Engagement Suite
7.0
Netcore Smartech
8.0

Support Rating

Cheetah Digital Customer Engagement Suite
6.5
Netcore Smartech

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