Cheetah Digital Customer Engagement Suite (discontinued) vs. Redpoint Global rgOne

Cheetah Digital Customer Engagement Suite (discontinued)

Cheetah Digital Customer Engagement Suite (discontinued)

8 Reviews and Ratings

Redpoint Global rgOne

Redpoint Global rgOne

8 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Cheetah Digital Customer Engagement Suite (discontinued)	Score 8.0 out of 10	N/A	The Cheetah Digital Marketing Suite (formerly the Experian Marketing Suite) provided cross-channel campaign management as well as real-time offers, messaging, and engaging interactions. The product is discontinued, and is no longer available.	N/A
rgOne	Score 7.2 out of 10	N/A	Redpoint's software platform, rgOne, helps companies transform their customer experiences across the enterprise. Redpoint's solutions aim to provide a uniﬁed, single point of control where all customer data is connected and every customer touchpoint intelligently orchestrated. The goal is to deliver more engaging customer experiences, highly personalized moments, relevant next-best actions, and tangible ROI.	N/A

Pricing

Cheetah Digital Customer Engagement Suite (discontinued)

Redpoint Global rgOne

Editions & Modules

No answers on this topic

No answers on this topic

Offerings

Pricing Offerings
Cheetah Digital Customer Engagement Suite (discontinued)	rgOne
Free Trial
No	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
Yes	No

Entry-level Setup Fee

Required

No setup fee

Additional Details

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More Pricing Information

Community Pulse
	Cheetah Digital Customer Engagement Suite (discontinued)	Redpoint Global rgOne
Top Pros	Pro Customer service Pro Us build Pro Build new	Pro Straightforward process Pro Mark up Pro Ability to mark
Top Cons	Minus User interface Minus Bit confusing Minus Ability to create	Minus System is not Minus Smart enough Minus Ability to segment

Best Alternatives
	Cheetah Digital Customer Engagement Suite (discontinued)	Redpoint Global rgOne
Small Businesses	Mautic Score 9.1 out of 10	Mautic Score 9.1 out of 10
Medium-sized Companies	The Trade Desk Score 8.1 out of 10	The Trade Desk Score 8.1 out of 10
Enterprises	Iterable Score 8.5 out of 10	Iterable Score 8.5 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Cheetah Digital Customer Engagement Suite (discontinued)	Redpoint Global rgOne
Likelihood to Recommend	7.1 (2 ratings)	10.0 (1 ratings)
Support Rating	6.8 (2 ratings)	9.0 (1 ratings)

User Testimonials
	Cheetah Digital Customer Engagement Suite (discontinued)	Redpoint Global rgOne
Likelihood to Recommend	Discontinued Products I think that Cheetah is specifically well suited for personalized, relevant messaging to customers. They help provide tools to give users the ability to create campaigns that will generate positive interpretations and help move your business forward. Incentivized Verified User Anonymous Read full review	Redpoint Global Redpoint is great in complex data environments, especially consumer based businesses. Incentivized Larry Goldman President Read full review
Pros	Discontinued Products It offers social media tracking, which is a big competitive advantage against its rivals. Email targeting options are better than MailChimp. Good price. Incentivized Gabriela Band Sales Specialist Read full review	Redpoint Global Ingestion of real-time and batch data Data quality cleansing and correction Customer matching Incentivized Larry Goldman President Read full review
Cons	Discontinued Products I would love more ability to create programmatic campaigns that follow customers on a lifecycle. Continue to improve the user interface to make all features more usable to their users. Incentivized Verified User Anonymous Read full review	Redpoint Global Continue to develop more connections to other customer facing cloud based applications Incentivized Larry Goldman President Read full review
Support Rating	Discontinued Products Cheetah has never been known for its customer service and the few times I had to contact the answers I got were either incomplete or not really useful for the problem I was having at the moment. I think there is a lot of room for improvement in this aspect. Incentivized Gabriela Band Sales Specialist Read full review	Redpoint Global Extremely helpful and deep technical expertise in their support group. Incentivized Larry Goldman President Read full review
Alternatives Considered	Discontinued Products They are very comparable to each other. Cheetah is a little more user-friendly and the customer service is much better, but Responsys had more features that I liked to use. Incentivized Verified User Anonymous Read full review	Redpoint Global Redpoint provides more power and flexibility to create a consolidated customer database than Informatica. Incentivized Larry Goldman President Read full review
Return on Investment	Discontinued Products It has raised costs due to its price, reducing ROI. However, we have gotten good results and great CPAs with them, improving margins. It has allowed us to be faster on testing, improving ROI in the long term. Incentivized Gabriela Band Sales Specialist Read full review	Redpoint Global Redpoint streamlines data consolidation and provides overall customer journey orchestration. Incentivized Larry Goldman President Read full review
ScreenShots	Cheetah Digital Customer Engagement Suite (discontinued) Screenshots