What users are saying about
9 Ratings
36 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 6.4 out of 100
9 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 4 out of 100

Likelihood to Recommend

Cheetah Messaging

I think CheetahMail, being one of the main ESPs in the market, is a quality choice. However, I would suggest that it's really only valuable for a bit larger of an organization, generally having staff of 100+ and revenues in tens of millions -- this is mainly to justify the amount of investment required, so may be cost-prohibitive to some. You also need to make sure that you understand the entire "level of support" you will gain through your specific contract.... the key is understanding what types of resources are within your organization (who's doing the coding? who comes up with the next campaign? What's the overall strategy?) Depending on these questions and resources, may help determine your final needs from a services point of view. CheetahMail can provide a wealth of various services specific to needs (and changes over time as your business changes), but a clear understanding of what you have before you bring them on will really help getting up and running quickly. Also be sure to truly understand the costs for the initial integrations, setups, IP senders, etc.
Anonymous | TrustRadius Reviewer

JangoMail

JangoMail is only appropriate if you are looking for a cheap emailer. It should not be used as a marketing automation tool, as it is only an email platform. You should look for a marketing email platform that allows you to create better looking emails and manage your contacts. There are way better tools out there.
Susan Zaney | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

Cheetah Messaging
6.1
JangoMail
2.0
WYSIWYG email editor
Cheetah Messaging
6.0
JangoMail
Dynamic content
Cheetah Messaging
7.0
JangoMail
Ability to test dynamic content
Cheetah Messaging
7.0
JangoMail
Landing pages
Cheetah Messaging
4.0
JangoMail
A/B testing
Cheetah Messaging
6.0
JangoMail
Mobile optimization
Cheetah Messaging
5.0
JangoMail
Email deliverability reporting
Cheetah Messaging
8.0
JangoMail
3.0
List management
Cheetah Messaging
7.0
JangoMail
1.0
Triggered drip sequences
Cheetah Messaging
5.0
JangoMail

Reporting & Analytics

Cheetah Messaging
3.7
JangoMail
1.0
Dashboards
Cheetah Messaging
4.0
JangoMail
1.0
Standard reports
Cheetah Messaging
4.0
JangoMail
1.0
Custom reports
Cheetah Messaging
3.0
JangoMail

Pros

Cheetah Messaging

  • Internal management - This is a great web-based tool that allows our users to see what emails go to whom.
  • Organization - Many layers of organization for templates since there are many types of remarketing emails that we send out.
  • Historical Records - CheetahMail sends us the raw text files of all email actions so we can upload them to our database.
Duncan Hernandez | TrustRadius Reviewer

JangoMail

  • As the world has more and more devices such as smart phones, ipads, androids, desktop and mobile phones there is a need to have the email message scaled to each device and be responsive in the delivery of each email to each device - JangoMail delivers.
  • I choose JangoMail for their transparent HTML interface to create the emails and responsive email delivery.
  • JangoMail offered a free trial, and I was impressed, and purchased.
Emily Caudle | TrustRadius Reviewer

Cons

Cheetah Messaging

  • The organization of CheetahMail could at times be better, as you create more and more mailings, they just pile up in a long list. It would be useful to be able to create folders to store specific mailings in. (ex. editorial, newsletters, marketing, etc.)
Anonymous | TrustRadius Reviewer

JangoMail

  • Had issues in using NoSQL DB integration.
  • APIs are little complicated to understand at first.
  • Better documentation and video tutorials are needed.
Mayuresh Hajirnis | TrustRadius Reviewer

Likelihood to Renew

Cheetah Messaging

Cheetah Messaging 7.6
Based on 3 answers
As I have begun exploring competitors, I've come to realize that every competitor offers so much more functionality and integration than CheetahMail does. When we first signed our contract, CheetahMail was much more innovative and at the forefront of email. Since being bought out by Experian, we've seen a huge decline in service and innovation. They have laid off much of their staff and moved their account representatives to Costa Rica. They also heavily rely on on third parties which you will have to pay large amounts of money for while other Email Service Providers have integrated new technologies into their platform. You will get more for your money going to a different email service such as Responsys, Silverpop, Listrak and the like,
Anonymous | TrustRadius Reviewer

JangoMail

JangoMail 8.5
Based on 3 answers
We are happy with our results with JangoMail and will continue to use them in our marketing efforts.
Jake Hart | TrustRadius Reviewer

Usability

Cheetah Messaging

Cheetah Messaging 4.0
Based on 1 answer
CheetahMail has a high learning curve to master and requires a lot of backend work with tech teams to set up. Navigation is not the best and everything that should be automated is still extremely manual.
Anonymous | TrustRadius Reviewer

JangoMail

No score
No answers yet
No answers on this topic

Support Rating

Cheetah Messaging

Cheetah Messaging 2.0
Based on 2 answers
Account reps have a quick response time but a very slow resolution time. Because account reps do not have technical knowledge, there is a long long lead time between flagging a problem and tech team resolution.
Anonymous | TrustRadius Reviewer

JangoMail

No score
No answers yet
No answers on this topic

Alternatives Considered

Cheetah Messaging

If we are comparing apples to apples for just sending emails, all the tools were about the same. Upload a list, code email, send email. For that they are all pretty much the same. The thing that brings Cheetahmail down is the support. The support is not bad but because they are in a different country it makes it tough to fix issues in a timely manner.
Anonymous | TrustRadius Reviewer

JangoMail

I inherited JangoMail. I would never have chosen it as a marketing tool. It is so primitive when you compare it to any of the other marketing email platforms. You need to be able to easily create good looking emails and send to various lists created within the platform
Susan Zaney | TrustRadius Reviewer

Return on Investment

Cheetah Messaging

  • Our efficiency has decreased with CheetaMail actually. Too many service calls to find out why something isn't working as expected, account setup questions, issues with PiP, takes too long to get a simple form built, customer service response time, etc...
  • Reporting is not very streamlined. This has caused us to take our reporting offline and use a method with better visibility.
Anonymous | TrustRadius Reviewer

JangoMail

  • I use it for lead conversions, and it has been a positive experience.
Emily Caudle | TrustRadius Reviewer

Screenshots

Pricing Details

Cheetah Messaging

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Cheetah Messaging Editions & Modules

Additional Pricing Details

JangoMail

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

JangoMail Editions & Modules

Edition
Spark$90.001
Pro$120.001
  1. Per Month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Cheetah Messaging
4.0
JangoMail
1.0

Likelihood to Renew

Cheetah Messaging
7.6
JangoMail
8.5

Usability

Cheetah Messaging
4.0
JangoMail

Support Rating

Cheetah Messaging
2.0
JangoMail

Add comparison