What users are saying about
39 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.4 out of 100
Based on 39 reviews and ratings
8 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 4 out of 100
Based on 8 reviews and ratings
Feature Set Ratings
- Cheetah Messaging ranks higher in 2 feature sets: Email & Online Marketing, Reporting & Analytics
Email & Online Marketing

7.9
Cheetah Messaging
79%

2.0
JangoMail
20%
Cheetah Messaging ranks higher in 9/9 features
Cheetah Messaging ranks higher in 9/9 features
WYSIWYG email editor

7.0
70%
11 Ratings

N/A
0 Ratings
Dynamic content

9.0
90%
11 Ratings

N/A
0 Ratings
Ability to test dynamic content

7.5
75%
11 Ratings

N/A
0 Ratings
Landing pages

7.0
70%
11 Ratings

N/A
0 Ratings
A/B testing

8.0
80%
10 Ratings

N/A
0 Ratings
Mobile optimization

9.0
90%
10 Ratings

N/A
0 Ratings
Email deliverability reporting

8.0
80%
19 Ratings

3.0
30%
2 Ratings
List management

8.0
80%
11 Ratings

1.0
10%
1 Rating
Triggered drip sequences

8.0
80%
9 Ratings

N/A
0 Ratings
Reporting & Analytics

7.7
Cheetah Messaging
77%

1.0
JangoMail
10%
Cheetah Messaging ranks higher in 3/3 features
Cheetah Messaging ranks higher in 3/3 features
Dashboards

7.5
75%
11 Ratings

1.0
10%
1 Rating
Standard reports

8.0
80%
11 Ratings

1.0
10%
1 Rating
Custom reports

7.5
75%
11 Ratings

N/A
0 Ratings
Pre-Send Testing

7.8
Cheetah Messaging
78%

JangoMail
Feature Set Not Supported
N/A
Cheetah Messaging ranks higher in 8/8 features
Cheetah Messaging ranks higher in 8/8 features
URL Validation

7.2
72%
3 Ratings

N/A
0 Ratings
Link Tracking

8.5
85%
3 Ratings

N/A
0 Ratings
Image Validation

7.8
78%
3 Ratings

N/A
0 Ratings
Inbox Display

7.4
74%
3 Ratings

N/A
0 Ratings
Email Accessibility Tools

7.4
74%
3 Ratings

N/A
0 Ratings
Spelling and Grammar Check

7.7
77%
3 Ratings

N/A
0 Ratings
Spam Testing

7.5
75%
3 Ratings

N/A
0 Ratings
Email Previews

8.7
87%
3 Ratings

N/A
0 Ratings
Attribute Ratings
- Cheetah Messaging is rated higher in 1 area: Likelihood to Recommend
- JangoMail is rated higher in 1 area: Likelihood to Renew
Likelihood to Recommend

8.5
Cheetah Messaging
85%
13 Ratings

1.0
JangoMail
10%
3 Ratings
Likelihood to Renew

7.6
Cheetah Messaging
76%
3 Ratings

8.2
JangoMail
82%
2 Ratings
Usability

4.0
Cheetah Messaging
40%
1 Rating

JangoMail
N/A
0 Ratings
Support Rating

2.0
Cheetah Messaging
20%
2 Ratings

JangoMail
N/A
0 Ratings
Likelihood to Recommend
Cheetah Messaging
I think CheetahMail, being one of the main ESPs in the market, is a quality choice. However, I would suggest that it's really only valuable for a bit larger of an organization, generally having staff of 100+ and revenues in tens of millions -- this is mainly to justify the amount of investment required, so may be cost-prohibitive to some. You also need to make sure that you understand the entire "level of support" you will gain through your specific contract.... the key is understanding what types of resources are within your organization (who's doing the coding? who comes up with the next campaign? What's the overall strategy?) Depending on these questions and resources, may help determine your final needs from a services point of view. CheetahMail can provide a wealth of various services specific to needs (and changes over time as your business changes), but a clear understanding of what you have before you bring them on will really help getting up and running quickly. Also be sure to truly understand the costs for the initial integrations, setups, IP senders, etc.

Verified User
Team Lead in Information Technology
Entertainment Company, 51-200 employeesJangoMail
JangoMail is only appropriate if you are looking for a cheap emailer. It should not be used as a marketing automation tool, as it is only an email platform. You should look for a marketing email platform that allows you to create better looking emails and manage your contacts. There are way better tools out there.
Director of Product Marketing
Business Intelligence AdvisorsFinancial Services, 11-50 employees
Pros
Cheetah Messaging
- Internal management - This is a great web-based tool that allows our users to see what emails go to whom.
- Organization - Many layers of organization for templates since there are many types of remarketing emails that we send out.
- Historical Records - CheetahMail sends us the raw text files of all email actions so we can upload them to our database.
BI Engineer II
Answer Financial Inc.Insurance, 201-500 employees
JangoMail
- As the world has more and more devices such as smart phones, ipads, androids, desktop and mobile phones there is a need to have the email message scaled to each device and be responsive in the delivery of each email to each device - JangoMail delivers.
- I choose JangoMail for their transparent HTML interface to create the emails and responsive email delivery.
- JangoMail offered a free trial, and I was impressed, and purchased.
Call A Graphic Artist, owner
Call A Graphic ArtistPrinting, 1-10 employees
Cons
Cheetah Messaging
- The organization of CheetahMail could at times be better, as you create more and more mailings, they just pile up in a long list. It would be useful to be able to create folders to store specific mailings in. (ex. editorial, newsletters, marketing, etc.)

Verified User
Professional in Marketing
Automotive Company, 51-200 employeesJangoMail
- Had issues in using NoSQL DB integration.
- APIs are little complicated to understand at first.
- Better documentation and video tutorials are needed.
Web Site Intern
eHarmony.comComputer & Network Security, 51-200 employees
Pricing Details
Cheetah Messaging
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Starting Price
—Cheetah Messaging Editions & Modules
—
Additional Pricing Details
—JangoMail
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$25 per month
JangoMail Editions & Modules
Edition
Spark | $90.001 |
---|---|
Pro | $120.001 |
- per month
Additional Pricing Details
—Likelihood to Renew
Cheetah Messaging
Cheetah Messaging 7.6
Based on 3 answers
As I have begun exploring competitors, I've come to realize that every competitor offers so much more functionality and integration than CheetahMail does. When we first signed our contract, CheetahMail was much more innovative and at the forefront of email. Since being bought out by Experian, we've seen a huge decline in service and innovation. They have laid off much of their staff and moved their account representatives to Costa Rica. They also heavily rely on on third parties which you will have to pay large amounts of money for while other Email Service Providers have integrated new technologies into their platform. You will get more for your money going to a different email service such as Responsys, Silverpop, Listrak and the like,

Verified User
Employee in Marketing
51-200 employeesJangoMail
JangoMail 8.2
Based on 2 answers
Green money is good, customers are good, and more customers who buy is great. Tools that give exposure and that help commerce happen are awesome. JangoMail is one of these tools
Call A Graphic Artist, owner
Call A Graphic ArtistPrinting, 1-10 employees
Usability
Cheetah Messaging
Cheetah Messaging 4.0
Based on 1 answer
CheetahMail has a high learning curve to master and requires a lot of backend work with tech teams to set up. Navigation is not the best and everything that should be automated is still extremely manual.

Verified User
Employee in Marketing
51-200 employeesJangoMail
No score
No answers yet
No answers on this topic
Support Rating
Cheetah Messaging
Cheetah Messaging 2.0
Based on 2 answers
Account reps have a quick response time but a very slow resolution time. Because account reps do not have technical knowledge, there is a long long lead time between flagging a problem and tech team resolution.

Verified User
Employee in Marketing
51-200 employeesJangoMail
No score
No answers yet
No answers on this topic
Alternatives Considered
Cheetah Messaging
Cheetah Messaging is far good as we expect lots of functions and features are amazing and user-friendly with others they have good customer support. Our marketing team manages every campaign easily and helps their workflow. Apart from this Cheetah Messaging is easy to automate in all inbound campaigns and helps to focus on more nurturing customer relationships and renewals.
Product Marketing Specialist
Kalzoom AdvisorsComputer Software, 11-50 employees
JangoMail
I inherited JangoMail. I would never have chosen it as a marketing tool. It is so primitive when you compare it to any of the other marketing email platforms. You need to be able to easily create good looking emails and send to various lists created within the platform
Director of Product Marketing
Business Intelligence AdvisorsFinancial Services, 11-50 employees
Return on Investment
Cheetah Messaging
- Our efficiency has decreased with CheetaMail actually. Too many service calls to find out why something isn't working as expected, account setup questions, issues with PiP, takes too long to get a simple form built, customer service response time, etc...
- Reporting is not very streamlined. This has caused us to take our reporting offline and use a method with better visibility.

Verified User
Manager in Marketing
Insurance Company, 51-200 employeesJangoMail
- Ease of reaching out to targeted audience.
- Studying the outcome of email campaigns is easier using JangoMail.
Web Site Intern
eHarmony.comComputer & Network Security, 51-200 employees