What users are saying about
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158 Ratings
39 Ratings
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Score 8.4 out of 100

Sendinblue

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158 Ratings
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Score 7.6 out of 100

Feature Set Ratings

  • Cheetah Messaging ranks higher in 3 feature sets: Email & Online Marketing, Reporting & Analytics, Pre-Send Testing

Email & Online Marketing

7.9

Cheetah Messaging

79%
7.0

Sendinblue

70%
Cheetah Messaging ranks higher in 8/9 features

WYSIWYG email editor

7.0
70%
11 Ratings
8.2
82%
83 Ratings

Dynamic content

9.0
90%
11 Ratings
6.6
66%
74 Ratings

Ability to test dynamic content

7.5
75%
11 Ratings
6.4
64%
71 Ratings

Landing pages

7.0
70%
11 Ratings
6.0
60%
11 Ratings

A/B testing

8.0
80%
10 Ratings
6.5
65%
10 Ratings

Mobile optimization

9.0
90%
10 Ratings
7.0
70%
83 Ratings

Email deliverability reporting

8.0
80%
19 Ratings
7.6
76%
130 Ratings

List management

8.0
80%
11 Ratings
7.3
73%
88 Ratings

Triggered drip sequences

8.0
80%
9 Ratings
6.9
69%
51 Ratings

Reporting & Analytics

7.7

Cheetah Messaging

77%
7.2

Sendinblue

72%
Cheetah Messaging ranks higher in 2/3 features

Dashboards

7.5
75%
11 Ratings
8.0
80%
19 Ratings

Standard reports

8.0
80%
11 Ratings
6.9
69%
87 Ratings

Custom reports

7.5
75%
11 Ratings
6.8
68%
10 Ratings

Pre-Send Testing

7.8

Cheetah Messaging

78%
7.2

Sendinblue

72%
Cheetah Messaging ranks higher in 8/8 features

URL Validation

7.2
72%
3 Ratings
N/A
0 Ratings

Link Tracking

8.5
85%
3 Ratings
7.2
72%
37 Ratings

Image Validation

7.8
78%
3 Ratings
N/A
0 Ratings

Inbox Display

7.4
74%
3 Ratings
N/A
0 Ratings

Email Accessibility Tools

7.4
74%
3 Ratings
N/A
0 Ratings

Spelling and Grammar Check

7.7
77%
3 Ratings
N/A
0 Ratings

Spam Testing

7.5
75%
3 Ratings
N/A
0 Ratings

Email Previews

8.7
87%
3 Ratings
N/A
0 Ratings

Attribute Ratings

  • Cheetah Messaging is rated higher in 1 area: Likelihood to Recommend
  • Sendinblue is rated higher in 3 areas: Likelihood to Renew, Usability, Support Rating

Likelihood to Recommend

8.5

Cheetah Messaging

85%
13 Ratings
6.8

Sendinblue

68%
92 Ratings

Likelihood to Renew

7.6

Cheetah Messaging

76%
3 Ratings
9.1

Sendinblue

91%
6 Ratings

Usability

4.0

Cheetah Messaging

40%
1 Rating
8.5

Sendinblue

85%
5 Ratings

Availability

Cheetah Messaging

N/A
0 Ratings
9.1

Sendinblue

91%
2 Ratings

Performance

Cheetah Messaging

N/A
0 Ratings
9.1

Sendinblue

91%
2 Ratings

Support Rating

2.0

Cheetah Messaging

20%
2 Ratings
6.2

Sendinblue

62%
12 Ratings

Implementation Rating

Cheetah Messaging

N/A
0 Ratings
10.0

Sendinblue

100%
2 Ratings

Product Scalability

Cheetah Messaging

N/A
0 Ratings
9.1

Sendinblue

91%
1 Rating

Likelihood to Recommend

Cheetah Messaging

I think CheetahMail, being one of the main ESPs in the market, is a quality choice. However, I would suggest that it's really only valuable for a bit larger of an organization, generally having staff of 100+ and revenues in tens of millions -- this is mainly to justify the amount of investment required, so may be cost-prohibitive to some. You also need to make sure that you understand the entire "level of support" you will gain through your specific contract.... the key is understanding what types of resources are within your organization (who's doing the coding? who comes up with the next campaign? What's the overall strategy?) Depending on these questions and resources, may help determine your final needs from a services point of view. CheetahMail can provide a wealth of various services specific to needs (and changes over time as your business changes), but a clear understanding of what you have before you bring them on will really help getting up and running quickly. Also be sure to truly understand the costs for the initial integrations, setups, IP senders, etc.
Anonymous | TrustRadius Reviewer

Sendinblue

The primary reason I selected Sendinblue is their "Pricing Model", specifically, they allow a client to keep an unlimited number of account/contact records or "recipients" without impacting plan price. We service a number of different vertical markets and industries, consequently, we keep a very large number of contacts online and I do not have to pay additionally for them. My cost is as it should be, based on the number of users and the number of outbound emails sent each month.
Robert Phillips | TrustRadius Reviewer

Pros

Cheetah Messaging

  • Internal management - This is a great web-based tool that allows our users to see what emails go to whom.
  • Organization - Many layers of organization for templates since there are many types of remarketing emails that we send out.
  • Historical Records - CheetahMail sends us the raw text files of all email actions so we can upload them to our database.
Duncan Hernandez | TrustRadius Reviewer

Sendinblue

  • Sendinblue allows you to send emails that do not arrive in spam
  • Sendinblue, through its security measures and filters, helps keep contact databases well organized and up to date
  • Sendinblue offers an easy-to-use newsletter creation tool and, in case of lack of inspiration, many templates
Maxime Zelis | TrustRadius Reviewer

Cons

Cheetah Messaging

  • The organization of CheetahMail could at times be better, as you create more and more mailings, they just pile up in a long list. It would be useful to be able to create folders to store specific mailings in. (ex. editorial, newsletters, marketing, etc.)
Anonymous | TrustRadius Reviewer

Sendinblue

  • Sendinblue does not have search marketing features for search through website customers, which means that it is not good for tracking depending on the activity of our customers.
  • Something very bad about Sendinblue is that it allows to communicate with customers only through emails, without offering any possibilities to automate and synchronize interactions through text messages, phone calls and even with smart messages that serve mostly for time saving by the user, as it happens to be in some similar services, which means that Sendinblue is maybe one of the mail marketing services with less multi-channel capabilities.
  • It also does not automate much the synchronization functions with sales software which other services like mailjet, as they do not fully cover the need to do integrated email marketing campaigns once you are working with Sendinblue through its mailjet integration, and the sending data is not updated, so it is not possible to review the progress of the campaign from this platform.
Jay Delao | TrustRadius Reviewer

Pricing Details

Cheetah Messaging

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Starting Price

Cheetah Messaging Editions & Modules

Additional Pricing Details

Sendinblue

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$0 per month

Sendinblue Editions & Modules

Edition
Free$01
Lite$251
Premium$651
EnterpriseContact sales team
  1. per month
  2. none
Additional Pricing Details
SendinBlue pricing is based on the number of email messages sent, rather than the number of contacts you keep in your account. Try SendinBlue with a free account and send up to 9,000 emails per month (300 emails per day). As your business grows, you can upgrade to a plan that meets your needs without breaking the bank! Send up to 40,000 emails per month for just $7.37 -- or send even more emails at great prices.

Likelihood to Renew

Cheetah Messaging

Cheetah Messaging 7.6
Based on 3 answers
As I have begun exploring competitors, I've come to realize that every competitor offers so much more functionality and integration than CheetahMail does. When we first signed our contract, CheetahMail was much more innovative and at the forefront of email. Since being bought out by Experian, we've seen a huge decline in service and innovation. They have laid off much of their staff and moved their account representatives to Costa Rica. They also heavily rely on on third parties which you will have to pay large amounts of money for while other Email Service Providers have integrated new technologies into their platform. You will get more for your money going to a different email service such as Responsys, Silverpop, Listrak and the like,
Anonymous | TrustRadius Reviewer

Sendinblue

Sendinblue 9.1
Based on 6 answers
SendinBlue is providing an excellent value to my business by simplifying and speeding up the way that we interact with our customers
Cameron Andrews | TrustRadius Reviewer

Usability

Cheetah Messaging

Cheetah Messaging 4.0
Based on 1 answer
CheetahMail has a high learning curve to master and requires a lot of backend work with tech teams to set up. Navigation is not the best and everything that should be automated is still extremely manual.
Anonymous | TrustRadius Reviewer

Sendinblue

Sendinblue 8.5
Based on 5 answers
I am a web designer and systems admin. I have not found anything with this system that was hard to use. Other systems make it hard to do simple tasks and is very limiting. SendinBlue doesn't limit you.
Kenny Williamson | TrustRadius Reviewer

Reliability and Availability

Cheetah Messaging

No score
No answers yet
No answers on this topic

Sendinblue

Sendinblue 9.1
Based on 2 answers
I have never had any planned outages in the time I have been using the software and have had no issues with accessing it.
Nathaniel Bradley | TrustRadius Reviewer

Performance

Cheetah Messaging

No score
No answers yet
No answers on this topic

Sendinblue

Sendinblue 9.1
Based on 2 answers
Everything loads very quickly, it saves as you go along so you're unlikely to loose work if your computer fails. Reports are there immediately too so you're able to act quickly on customer engagement.
Nathaniel Bradley | TrustRadius Reviewer

Support Rating

Cheetah Messaging

Cheetah Messaging 2.0
Based on 2 answers
Account reps have a quick response time but a very slow resolution time. Because account reps do not have technical knowledge, there is a long long lead time between flagging a problem and tech team resolution.
Anonymous | TrustRadius Reviewer

Sendinblue

Sendinblue 6.2
Based on 12 answers
These people helped me identify errors when setting up DKIM and were more than helpful in trying to diagnose low open rates with a few campaigns identifying where improvement can be made and how to more effectively manage contact lists. The support is excellent.
Justin Germino | TrustRadius Reviewer

Implementation Rating

Cheetah Messaging

No score
No answers yet
No answers on this topic

Sendinblue

Sendinblue 10.0
Based on 2 answers
If you follow all the steps of the setup process they give you, any one can set this up in about 1 - 2 hours.
Kenny Williamson | TrustRadius Reviewer

Alternatives Considered

Cheetah Messaging

Cheetah Messaging is far good as we expect lots of functions and features are amazing and user-friendly with others they have good customer support. Our marketing team manages every campaign easily and helps their workflow. Apart from this Cheetah Messaging is easy to automate in all inbound campaigns and helps to focus on more nurturing customer relationships and renewals.
Hinal S | TrustRadius Reviewer

Sendinblue

For email creation, delivering, and reporting, I would put Sendinblue in the same category (if not higher for overall value) as the other email platforms I have used.
Anonymous | TrustRadius Reviewer

Scalability

Cheetah Messaging

No score
No answers yet
No answers on this topic

Sendinblue

Sendinblue 9.1
Based on 1 answer
They have multiple options for upgrading bigger senders or if you need more emails sent in a month.
Nathaniel Bradley | TrustRadius Reviewer

Return on Investment

Cheetah Messaging

  • Our efficiency has decreased with CheetaMail actually. Too many service calls to find out why something isn't working as expected, account setup questions, issues with PiP, takes too long to get a simple form built, customer service response time, etc...
  • Reporting is not very streamlined. This has caused us to take our reporting offline and use a method with better visibility.
Anonymous | TrustRadius Reviewer

Sendinblue

  • ROI updates and follow-ups are fully possible through Sendinblue, which has its own ROI management system, so it is easy to identify the evolution of ROI versus past marketing campaigns and the level of ROI obtained from them.
  • The marketing level of our business has managed to increase a lot, and with this increase, it has also improved the ROI percentage that we used to collect by covering smaller campaigns with less potential, which makes it very clear that Sendinblue is a service with good results.
Gregory Thomas | TrustRadius Reviewer

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