What users are saying about

Cheetah Messaging vs Yesmail360i

Cheetah Messaging
39 Ratings
Yesmail360i
12 Ratings

Cheetah Messaging

39 Ratings
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Score 8.4 out of 100

Based on 39 reviews and ratings

Yesmail360i

12 Ratings
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Score 8 out of 100

Based on 12 reviews and ratings

Feature Set Ratings

  • Yesmail360i ranks higher in 2 feature sets: Email & Online Marketing, Reporting & Analytics

Email & Online Marketing

7.9

Cheetah Messaging

79%
9.9

Yesmail360i

99%
Yesmail360i ranks higher in 9/9 features
Yesmail360i ranks higher in 9/9 features

WYSIWYG email editor

7.0
70%
11 Ratings
9.9
99%
5 Ratings

Dynamic content

9.0
90%
11 Ratings
9.9
99%
3 Ratings

Ability to test dynamic content

7.5
75%
11 Ratings
9.9
99%
3 Ratings

Landing pages

7.0
70%
11 Ratings
9.8
98%
2 Ratings

A/B testing

8.0
80%
10 Ratings
9.9
99%
4 Ratings

Mobile optimization

9.0
90%
10 Ratings
9.9
99%
3 Ratings

Email deliverability reporting

8.0
80%
19 Ratings
10.0
100%
6 Ratings

List management

8.0
80%
11 Ratings
9.9
99%
4 Ratings

Triggered drip sequences

8.0
80%
9 Ratings
9.9
99%
3 Ratings

Reporting & Analytics

7.7

Cheetah Messaging

77%
9.9

Yesmail360i

99%
Yesmail360i ranks higher in 3/3 features
Yesmail360i ranks higher in 3/3 features

Dashboards

7.5
75%
11 Ratings
9.9
99%
4 Ratings

Standard reports

8.0
80%
11 Ratings
9.9
99%
4 Ratings

Custom reports

7.5
75%
11 Ratings
9.9
99%
4 Ratings

Pre-Send Testing

7.8

Cheetah Messaging

78%

Yesmail360i

Feature Set Not Supported
N/A
Cheetah Messaging ranks higher in 8/8 features
Cheetah Messaging ranks higher in 8/8 features

URL Validation

7.2
72%
3 Ratings
N/A
0 Ratings

Link Tracking

8.5
85%
3 Ratings
N/A
0 Ratings

Image Validation

7.8
78%
3 Ratings
N/A
0 Ratings

Inbox Display

7.4
74%
3 Ratings
N/A
0 Ratings

Email Accessibility Tools

7.4
74%
3 Ratings
N/A
0 Ratings

Spelling and Grammar Check

7.7
77%
3 Ratings
N/A
0 Ratings

Spam Testing

7.5
75%
3 Ratings
N/A
0 Ratings

Email Previews

8.7
87%
3 Ratings
N/A
0 Ratings

Attribute Ratings

  • Cheetah Messaging is rated higher in 1 area: Likelihood to Renew
  • Yesmail360i is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

Likelihood to Recommend

8.5

Cheetah Messaging

85%
13 Ratings
10.0

Yesmail360i

100%
8 Ratings

Likelihood to Renew

7.6

Cheetah Messaging

76%
3 Ratings
3.9

Yesmail360i

39%
4 Ratings

Usability

4.0

Cheetah Messaging

40%
1 Rating
5.0

Yesmail360i

50%
1 Rating

Support Rating

2.0

Cheetah Messaging

20%
2 Ratings
9.0

Yesmail360i

90%
2 Ratings

Likelihood to Recommend

Cheetah Messaging

I think CheetahMail, being one of the main ESPs in the market, is a quality choice. However, I would suggest that it's really only valuable for a bit larger of an organization, generally having staff of 100+ and revenues in tens of millions -- this is mainly to justify the amount of investment required, so may be cost-prohibitive to some. You also need to make sure that you understand the entire "level of support" you will gain through your specific contract.... the key is understanding what types of resources are within your organization (who's doing the coding? who comes up with the next campaign? What's the overall strategy?) Depending on these questions and resources, may help determine your final needs from a services point of view. CheetahMail can provide a wealth of various services specific to needs (and changes over time as your business changes), but a clear understanding of what you have before you bring them on will really help getting up and running quickly. Also be sure to truly understand the costs for the initial integrations, setups, IP senders, etc.

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Anonymous | TrustRadius Reviewer
Verified User
View all 13 answers on this topic

Yesmail360i

For all outbound messaging, YesMail is perfect. For Social Media management, or for customer service management, where customers or subscribers need a place to "talk back" to your organization, YesMail might not be the best platform.

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Annette Giordano | TrustRadius Reviewer
Annette Giordano
View all 8 answers on this topic

Pros

Cheetah Messaging

  • Internal management - This is a great web-based tool that allows our users to see what emails go to whom.
  • Organization - Many layers of organization for templates since there are many types of remarketing emails that we send out.
  • Historical Records - CheetahMail sends us the raw text files of all email actions so we can upload them to our database.

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Duncan Hernandez | TrustRadius Reviewer
Duncan Hernandez
View all 13 answers on this topic

Yesmail360i

  • Large Enterprise email campaigns for Fortune 500 clients.
  • Account managers are very easy to work with and contact. I usually can get a response within a few hours to solve an issue.
  • Software is very easy to use and ramp up time was short.

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Bobby Pierce | TrustRadius Reviewer
Bobby Pierce
View all 8 answers on this topic

Cons

Cheetah Messaging

  • The organization of CheetahMail could at times be better, as you create more and more mailings, they just pile up in a long list. It would be useful to be able to create folders to store specific mailings in. (ex. editorial, newsletters, marketing, etc.)

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Anonymous | TrustRadius Reviewer
Verified User
View all 13 answers on this topic

Yesmail360i

  • The ramp up time for new users is pretty poor. Since it is not an intuitive interface non tech savvy users have a hard time getting the most out of it
  • A lot of common functionality has to be built in... Which costs extra
  • Support isn't the best, they do respond but not at the speed I would like.

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Nicholas Black | TrustRadius Reviewer
Nicholas Black
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Pricing Details

Cheetah Messaging

General

Free Trial
—
Free/Freemium Version
—
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Starting Price

—

Yesmail360i

General

Free Trial
—
Free/Freemium Version
—
Premium Consulting/Integration Services
—
Entry-level set up fee?
No

Starting Price

—

Likelihood to Renew

Cheetah Messaging

Cheetah Messaging 7.6
Based on 3 answers
As I have begun exploring competitors, I've come to realize that every competitor offers so much more functionality and integration than CheetahMail does. When we first signed our contract, CheetahMail was much more innovative and at the forefront of email. Since being bought out by Experian, we've seen a huge decline in service and innovation. They have laid off much of their staff and moved their account representatives to Costa Rica. They also heavily rely on on third parties which you will have to pay large amounts of money for while other Email Service Providers have integrated new technologies into their platform. You will get more for your money going to a different email service such as Responsys, Silverpop, Listrak and the like,

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Anonymous | TrustRadius Reviewer
Verified User
View all 3 answers on this topic

Yesmail360i

Yesmail360i 3.9
Based on 4 answers
I do not have the buying decision to renew/change providers, but do have the ability to provide my feedback to those who do. Yesmail has a lot of kinks that need to be worked out. But, for those that just need to deploy emails, and house subscriptions, this is a decent platform to do so. Companies with more advanced campaign targeting/analysis needs should explore other service providers.

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Anonymous | TrustRadius Reviewer
Verified User
View all 4 answers on this topic

Usability

Cheetah Messaging

Cheetah Messaging 4.0
Based on 1 answer
CheetahMail has a high learning curve to master and requires a lot of backend work with tech teams to set up. Navigation is not the best and everything that should be automated is still extremely manual.

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Anonymous | TrustRadius Reviewer
Verified User
View all 1 answers on this topic

Yesmail360i

Yesmail360i 5.0
Based on 1 answer
Overall it is easy to use but there's several different portals you must log into instead of having everything at your disposal in one place (reporting, emails, extracting data, etc).

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Anonymous | TrustRadius Reviewer
Verified User
View all 1 answers on this topic

Support Rating

Cheetah Messaging

Cheetah Messaging 2.0
Based on 2 answers
Account reps have a quick response time but a very slow resolution time. Because account reps do not have technical knowledge, there is a long long lead time between flagging a problem and tech team resolution.

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Anonymous | TrustRadius Reviewer
Verified User
View all 2 answers on this topic

Yesmail360i

Yesmail360i 9.0
Based on 2 answers
Very easy to get a hold of an actual person and quick responses.

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Bobby Pierce | TrustRadius Reviewer
Bobby Pierce
View all 2 answers on this topic

Alternatives Considered

Cheetah Messaging

Cheetah Messaging is far good as we expect lots of functions and features are amazing and user-friendly with others they have good customer support. Our marketing team manages every campaign easily and helps their workflow. Apart from this Cheetah Messaging is easy to automate in all inbound campaigns and helps to focus on more nurturing customer relationships and renewals.

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Hinal S | TrustRadius Reviewer
Hinal S
View all 13 answers on this topic

Yesmail360i

We currently use MailChimp for automation campaigns. While there are limitations with MailChimp segmentation, it was much faster to get set up. We still use Yesmail for the bulk of our sending, and could probably do all the same things we do with MailChimp but it would just take a bit longer to get it set up

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Lucas Powell | TrustRadius Reviewer
Lucas Powell
View all 8 answers on this topic

Return on Investment

Cheetah Messaging

  • Our efficiency has decreased with CheetaMail actually. Too many service calls to find out why something isn't working as expected, account setup questions, issues with PiP, takes too long to get a simple form built, customer service response time, etc...
  • Reporting is not very streamlined. This has caused us to take our reporting offline and use a method with better visibility.

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Anonymous | TrustRadius Reviewer
Verified User
View all 13 answers on this topic

Yesmail360i

  • We spend quite a bit of time troubleshooting, so it has had a negative impact on employee efficiency. When there is an issue we have to give them step by step examples of what went wrong so they can re-create it. 8 times out of 10, they can't recreate the issue.

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Anonymous | TrustRadius Reviewer
Verified User
View all 8 answers on this topic

Screenshots

Yesmail360i

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