Cherwell Asset Management (discontinued) vs. InvGate Insight

For small industries, it can prove to be a better solution as Cherwell offers comparatively affordable costs for small organizations. But for larger companies, there are many other solutions available in the market that are less complex and offer a variety of additional features. It can be a little complex to use because of its high configuration.

Incentivized

Improve general IT operations through workflow, automation, knowledge base, self-service, and advanced analytic capabilities. Has a self-service portal that gives customers and end-users a better service experience, allowing them to create and [track] incidents and solutions. Incident, problem, and change management. Assets and software management. Very effective business Insights.

Incentivized

• Automation
• Integrating with other systems
• Full control over how ITSM platform is set up and used

• Self service portal.
• Streamlined IT support.
• Consolidate IT inventory data.

Incentivized

• Very costly licenses.
• Requires comparatively high amount of configuration.
• Comparatively complex to use other solutions available in market.

Incentivized

• Manage asset inventory.
• Best ITSM solution.
• Ticketing.

Incentivized

Cherwell support has been excellent! Always available to take our emails and calls and get back to us quickly.

Cherwell Asset Management is a quite known and affordable solution for Asset management for organizations where there are more than 800-1000 users as it provides a complete integrated solution. There are many additional features that are available in Cherwell which is not available in other solution, like tracking of cost, management of procurement, etc.

Incentivized

Offers support for the whole assets lifecycle. Use of key internal controls at various stages of asset lifecycle to ensure that business operations and reputation, and employee and customer health and data are not unnecessarily put at risk. InvGate assets help organizations to ensure that corporate and industry governance requirements related to IT assets and their use are adhered to.

Incentivized

• Consolidated other systems into a single platform

• Better cost management and decision making.
• Improved IT Support capabilities and operations.
• Better risk management.

Incentivized