What users are saying about
Top Rated
66 Ratings
5 Ratings
Top Rated
66 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9 out of 100
5 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.7 out of 100

Attribute Ratings

  • Chili Piper is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

8.8

Chili Piper

88%
29 Ratings
8.0

Revenue Grid

80%
4 Ratings

Likelihood to Renew

Chili Piper

N/A
0 Ratings
8.0

Revenue Grid

80%
1 Rating

Usability

Chili Piper

N/A
0 Ratings
10.0

Revenue Grid

100%
1 Rating

Support Rating

8.2

Chili Piper

82%
16 Ratings
7.0

Revenue Grid

70%
1 Rating

Online Training

Chili Piper

N/A
0 Ratings
9.0

Revenue Grid

90%
1 Rating

Implementation Rating

Chili Piper

N/A
0 Ratings
10.0

Revenue Grid

100%
1 Rating

Likelihood to Recommend

Chili Piper

Chili Piper is GREAT for sales development teams booking for sales people. This is especially true when there is a "round robin" system that needs to be abided by. I've experienced a lot of bad round robin systems and Chili Piper's is fantastic. This is also a great tool to schedule with people across multiple time zones, which I don't want to have to focus on while speaking. It enables sales reps to focus on the prospect, not the time change. Chili piper would not be a good fit for underperforming sales teams that don't book any meetings (:
Anonymous | TrustRadius Reviewer

Revenue Grid

If you are using Office365 and it is within your budget, utilizing SmartCloud Connect as an interface with a CRM is a no-brainer. It remains hidden when Outlook opens, but with an email selected you can open it with a single click. It then allows you to associate the email and even attachments with email addresses that were included in the to, cc, or from sections of the email. It's a very intuitive user interface and saves time in email tracking.
Kenneth Harrington-Colon | TrustRadius Reviewer

Pros

Chili Piper

  • Chili Piper integrates with Salesforce very well which I haven't seen other calendar apps do yet.
  • Meeting Buffer functionality assures that AEs won't be booked back-to back.
  • I can send the link to each of my meeting templates for different prospects
Kathryn Penner | TrustRadius Reviewer

Revenue Grid

  • Integration with SF
  • Logging call
  • Creating new task and events
Anonymous | TrustRadius Reviewer

Cons

Chili Piper

  • They are continually improving their offering and we've seen great leaps over the past 2 years.
  • Would be nice to be able to modify the email reminders for every single contact and event versus have set templates
  • Faster load times, but we can’t complain too much!
Jonathan Jerozal | TrustRadius Reviewer

Revenue Grid

  • Sometimes my plugin gets disconnected from my Gmail. This needs to be fixed.
Anonymous | TrustRadius Reviewer

Pricing Details

Chili Piper

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$15 per user, per month

Chili Piper Editions & Modules

Edition
Spicy$151
Hot$251
Concierge$2002
Concierge Live$3502
  1. per user, per month
  2. flat per month
Additional Pricing Details
Onboarding and Support are included at no additional charge.

Revenue Grid

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Starting Price

Revenue Grid Editions & Modules

Additional Pricing Details

Likelihood to Renew

Chili Piper

No score
No answers yet
No answers on this topic

Revenue Grid

Revenue Grid 8.0
Based on 1 answer
Because of the issues we have been having regarding connectivity and instability of the google extension. At some point if this is not handled we may have to find a new vendor to support our needs
Anonymous | TrustRadius Reviewer

Usability

Chili Piper

No score
No answers yet
No answers on this topic

Revenue Grid

Revenue Grid 10.0
Based on 1 answer
Super easy to use when it is working properly
Anonymous | TrustRadius Reviewer

Support Rating

Chili Piper

Chili Piper 8.2
Based on 16 answers
  • Support was very responsive during our integration phase, and after that too.
  • They have the whole infrastructure built to notify customers about bug/outages, which is excellent. Entire System outage only happened once, but being updated on fix progress helped a lot to keep our team calm.
Sasha Galkova | TrustRadius Reviewer

Revenue Grid

Revenue Grid 7.0
Based on 1 answer
Sometimes they ask for way to much information. They need screenshots, full event names, date and times events were set (Which can be very difficult when you have a reoccurring meeting that was originally set years ago)
Anonymous | TrustRadius Reviewer

Online Training

Chili Piper

No score
No answers yet
No answers on this topic

Revenue Grid

Revenue Grid 9.0
Based on 1 answer
Super easy walk thorough. I believe it was a 1 hours session
Anonymous | TrustRadius Reviewer

Implementation Rating

Chili Piper

No score
No answers yet
No answers on this topic

Revenue Grid

Revenue Grid 10.0
Based on 1 answer
Super easy to setup and maintain
Anonymous | TrustRadius Reviewer

Alternatives Considered

Chili Piper

Calendly was being used at the company by some other departments and still is to some extent. However adding Chili Piper fore the marketing and sales departments was a no brainer once we saw the demo. It's Calendly on steroids and the company is just getting started using it. I'm sure we will see even more benefits as the years go on.
Daniel McHugh | TrustRadius Reviewer

Revenue Grid

Out of all the other utilities we've used, SmartCloud connect seems to be the most stable. The other interfaces sometimes caused glitchy integrations with Outlook, requiring a user to restart the add-in to restore functionality, but so far that has not been the case with SmartCloud Connect. SmartCloud connect also allows you to connect to different CRM's instead of just one, which means you can still use it when migrating between CRM's.
Kenneth Harrington-Colon | TrustRadius Reviewer

Return on Investment

Chili Piper

  • More demos held by simplifying the scheduling process. More demos = more opportunities
  • Initial set up was frustrating and created a lot of mix up which allowed some leads to slip through the cracks early
  • Integration with Salesforce.com saved our reps time because they didn't have to log activities manually
Anonymous | TrustRadius Reviewer

Revenue Grid

  • It has just made me more proficient.
Anonymous | TrustRadius Reviewer

Screenshots

Add comparison