Chorus by ZoomInfo is an AI-powered Conversation Intelligence platform that captures & analyzes all customer engagements across phone calls, video meetings, and email, to help teams hit their number.
N/A
Gong
Score 9.2 out of 10
N/A
Gong helps people and companies reach their potential. The Gong Revenue Intelligence Platform™ enables customer-facing teams to take advantage of their most valuable assets – customer interactions, which the Gong platform automatically captures and analyzes. Gong then delivers insights at scale, to empower revenue and go-to-market teams to determine the best actions for winning outcomes. The vendor boasts companies like Morningstar Inc., Paychex, LinkedIn,…
We evaluated both Chorus.ai and Gong.io in depth, but opted to use Chorus.ai since it seemed to have some more advanced features, such as custom keyword tracking. I preferred Gong.io's UI, as it was more streamlined and simplified at the time, but honestly either tool would be …
I think Gong.io has a slight edge with their UI and more advanced AI capabilities. However, Chorus.ai does get the job done and stacks up well against Gong.io.
Gong.io is simply a better product, with more features, insights, and helpful tips around coaching. To be blunt, if it were my decision, we'd jump ship immediately in favor of Gong.io.
Chorus.ai and Gong.io are very similar. We found the functionality to be incredibly similar and not enough of a differentiator so we purchased Chorus.ai because we had a better experience with their sales team.
I know our director has evaluated Chorus.ai and Gong before opting to work with Chorus.ai, but I am not sure what was it that made him decide to go with Chorus.ai and not with Gong.
We prefer Gong compared to Chorus because it offers a more robust set of features, better integrations, more automated workflows, and world-class customer support.
We have evaluated Gong, but have yet to use it. Mainly, we are in a three year contract with ZoomInfo, and aren't able to remove one part of the contract in favor of another. Gong seems like a decent product, but I am unable to determine if it is better, worse, or the same as …
They all are amazing solutions that meet all of our core requirements. We selected Chorus.ai as the price was a bit more competitive to the other solutions in the tech stack for having the ability to meet all of our core requirements.
The products are very similar, each will have stories about how their tech is better or more optimized to help salespeople hit their quota. At the end of the day, it was clear that Chorus.ai not only did everything that Gong did, but it was also a significantly better value …
It's a good tool for what our org uses it for. As mentioned, this is utilized as a repository to go back and review calls for notes more than it is for coaching. Because of the use case, actual deal intelligence (vs. visibility) isn't a major factor. Compared to other tools, …
Chorus ultimately was the more user friendly of the two platforms we evaluated. It integrated with our sales stack and won out on a better partnership altogether. Their rep came on-site and was very involved in the proof of concept. We got a better price from them as well.
Having used similar tools in the past, I found Chorus.ai to be most effective due to its accuracy. It's pretty accurate when it comes to transcripts, speaker ratio and search functionality. Overall it's a pretty solid tool for call reviews.
It was a neck-and-neck finish for both vendors in our selection process. We easily could have gone either way on the decision, both vendors did very well in the sales engagement. Chorus.ai did a slightly better job at executive bridging and connecting to others in our …
We like Chorus.ai's sales support. The sales coaching and enablement features. We have outreach so it's good to see int between Chorus.ai and Outreach. It pulls call data from outreach and gives sales call analysis.
I personally did not select Chorus, but it does a great job! I used to use Gong at my previous company, and I liked that too. I have found that Chorus' transcript tool does a better job of translating the script of the call.
I've used both Chorus.ai and Gong.io - my preference is Gong.io. Even the company I used to work at who used Chorus.ai has also made the switch to Gong.io
I have used other call recording software platforms, like Zoom and Chorus.ai. However those platforms are not the easiest to leverage and get around in. Gong makes everything very easy to get to and you can find what you are looking for without having to search around aimlessly …
We evaluated Chorus.ai and Pickle against Gong and Gong was the favorite for our use case. It was a market leader with some presence in region and clearly focused on the key trend analysis and coaching that we required.
It's sexier. The UI/UX is better than anything we've evaluated. We just love it....and they don't nickel and dime you. The staff at Gong is exemplary! When working with Zoominfo and Chorus.ai - they disappeared. You can tell people at Gong, like their jobs!
Verified User
Account Manager
Chose Gong
We compared Gong, Chorus, and ExecVision (now part of Mediafly), and chose Gong because it appeared to be the most comprehensive and simplest to use.
Gong is the most sophisticated conversational intelligence tool I have used. The speaker separation is very good and the action items always catch the key points from the call. When the notetaker joins the call, it's reliable and does not interrupt the call at all. Recordings …
Gong's thought leadership, performance, intuitiveness, advanced conversation intelligence, and all-encompassing solution has helped me greatly and I wouldn't trade it for anything else.
Gong is the best in the space no question. I don’t think any other platform will gain the majority of market share away from Gong. It is somewhere I would have liked to work a few years ago I’m sure their sales team sold the software like hotcakes. Good stuff!
Gong is just flat out better than Chorus from a functionality standpoint and usability. The large issue with Chorus is that you don't get as quickly insights as Gong. In terms of the UI, Gong also does a far better job of making it painless to find the calls you need as well as …
Gong is more user-friendly and offers better insights and capabilities when it comes to reporting, Artificial Intelligence-based features, team enablement, and collaboration and integration with third-party platforms.