101 Ratings
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Score 9 out of 100
1 Ratings
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Score 8 out of 100

Likelihood to Recommend

Chrome Remote Desktop

It is well suited in cases where your company/organization is looking for a low/no cost remote desktop solution, or is looking for something that can be used by most anyone right away. Most organizations don't want things to be too complex, especially with a remote desktop solution, which is generally not very complex software to begin with. It would be less appropriate in cases where the company/organization has already purchased licensing for a commercial product, and/or has been heavily using a commercial product for some time.
Anonymous | TrustRadius Reviewer

NoMachine Enterprise Desktop

If you just want to connect to the server and do work (like Linux server-workstation type), NoMachine Enterprise Desktop is great, except for the keyboard mapping issue, which you have to correct in a setup of the remote server (almost) every time you log on. The graphics are smooth and fast. Overall response speed is very good, too. I like it.
Takao Sakaguchi | TrustRadius Reviewer

Feature Rating Comparison

Remote Administration

Chrome Remote Desktop
8.3
NoMachine Enterprise Desktop
8.0
Screen sharing
Chrome Remote Desktop
9.1
NoMachine Enterprise Desktop
8.0
File transfer
Chrome Remote Desktop
7.5
NoMachine Enterprise Desktop
Instant message
Chrome Remote Desktop
8.1
NoMachine Enterprise Desktop
Secure remote access with Smart Card authentication
Chrome Remote Desktop
8.7
NoMachine Enterprise Desktop
Access to sleeping/powered-off computers
Chrome Remote Desktop
8.4
NoMachine Enterprise Desktop
Over-the-Internet remote session
Chrome Remote Desktop
8.6
NoMachine Enterprise Desktop
8.0
Initiate remote control from mobile
Chrome Remote Desktop
8.5
NoMachine Enterprise Desktop
Remote management of servers & workstations
Chrome Remote Desktop
7.0
NoMachine Enterprise Desktop
8.0
Remote Active Directory® management
Chrome Remote Desktop
9.3
NoMachine Enterprise Desktop
8.0
Centralized management dashboard
Chrome Remote Desktop
7.7
NoMachine Enterprise Desktop
Session record
Chrome Remote Desktop
7.8
NoMachine Enterprise Desktop
Annotations
Chrome Remote Desktop
7.8
NoMachine Enterprise Desktop
Monitoring and Alerts
Chrome Remote Desktop
9.1
NoMachine Enterprise Desktop
8.0
Multi-platform remote control
Chrome Remote Desktop
8.5
NoMachine Enterprise Desktop
8.0

Pros

Chrome Remote Desktop

  • Unlike Microsoft's Remote Desktop, this program is the same across platforms, which is helpful for users.
  • This program also allows direct control over the desktop (like TeamViewer) and doesn't give you a simulated log on (like Remote Desktop). This is advantageous for seeing exactly what's on the screen but can make it a little laggy.
  • The interface is very nice and clear once it's set up. It's obvious which computer is which and it's just a couple of clicks from opening the program to a connection.
  • The mobile app is also really really well done.
Ho'omana Nathan Horton | TrustRadius Reviewer

NoMachine Enterprise Desktop

  • Secure connection
  • Fast response over internet
  • Really look like you are sitting in front of the machine you are connecting.
Takao Sakaguchi | TrustRadius Reviewer

Cons

Chrome Remote Desktop

  • I like this software in general very much. The only problem is that there are times when the ram consumption of my computer increases too much, for a few seconds. This causes my computer and connection to freeze. It is not completely stable.
Isabella Houghton | TrustRadius Reviewer

NoMachine Enterprise Desktop

  • Keyboard mapping between client and host is often screwed up.
  • Cut and paste between client and host is not convenient
  • Would be nice if there was a function of simple file transfer between client and host
Takao Sakaguchi | TrustRadius Reviewer

Likelihood to Renew

Chrome Remote Desktop

Chrome Remote Desktop 7.0
Based on 2 answers
A very easy lightweight tool that is completely scalable and deployed via google admin platform. The tool is free to use and works extremely well with the chrome devices we currently have deployed. Any organization using chrome or google suites should look into this tool as it's much easier to use then other remote software in the market
Anonymous | TrustRadius Reviewer

NoMachine Enterprise Desktop

No score
No answers yet
No answers on this topic

Usability

Chrome Remote Desktop

Chrome Remote Desktop 9.9
Based on 3 answers
I would rarely give a 10 for usability to any tool, but Chrome Remote Desktop doesn't deserves 9 either :) I find all options easy to understand. I don't have to work my brain to understand how things work when using Chrome Remote Desktop.
Ravinder Gupta | TrustRadius Reviewer

NoMachine Enterprise Desktop

No score
No answers yet
No answers on this topic

Support Rating

Chrome Remote Desktop

Chrome Remote Desktop 5.8
Based on 8 answers
The only support I ever accessed were help files and web tutorials. I never tried to access personal support, mostly because I don't believe much of it is available. As a free service, my expectations for support are pretty low; that said, Chrome Remote Desktop is easy enough to configure and troubleshoot even with limited technical knowledge.
Anonymous | TrustRadius Reviewer

NoMachine Enterprise Desktop

NoMachine Enterprise Desktop 5.0
Based on 1 answer
I haven't consulted with customer support, so I don't have an opinion. However, from the usefulness of the product, I think the support is also good
Takao Sakaguchi | TrustRadius Reviewer

Implementation Rating

Chrome Remote Desktop

Chrome Remote Desktop 10.0
Based on 1 answer
None, its quick and easy
Anonymous | TrustRadius Reviewer

NoMachine Enterprise Desktop

No score
No answers yet
No answers on this topic

Alternatives Considered

Chrome Remote Desktop

I've used TeamViewer, AnyDesk, Go to My PC, and Microsoft Remote Desktop to access PCs remotely. Chrome Remote Desktop is one of the best remote desktop programs. The other programs are more expensive and provide fewer features than Chrome Remote Desktop. It is much easier to switch among multiple PCs using Chrome Remote Desktop than some of the other mentioned programs.
Allen Shapiro | TrustRadius Reviewer

NoMachine Enterprise Desktop

Again, the NoMachine is a real virtual terminal, and you don't need to install another Linux on your machine to fully exploit the X-terminal function. This makes the disk and memory usage of the client minimum. No issue on the screen. It is really good.
Takao Sakaguchi | TrustRadius Reviewer

Return on Investment

Chrome Remote Desktop

  • Chrome licensing is better priced than MS, so this is positive.
  • Utilizing multiple desktops to submit and monitor long-running batch jobs reduces the need for only 1 desktop to submit and admin job scheduling, this is also a positive.
  • Patching is a negative, it is too often and too time-consuming.
Maurice Samuels | TrustRadius Reviewer

NoMachine Enterprise Desktop

  • It makes the access to server much easier and convenient
  • Connection is very stable, which makes works very efficient
  • I don't need to reboot my Windows PC to switch to Linux in order to fully exploit the working environment of the server.
  • No negative impact
Takao Sakaguchi | TrustRadius Reviewer

Pricing Details

Chrome Remote Desktop

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

NoMachine Enterprise Desktop

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Chrome Remote Desktop
9.3
NoMachine Enterprise Desktop
8.0

Likelihood to Renew

Chrome Remote Desktop
7.0
NoMachine Enterprise Desktop

Usability

Chrome Remote Desktop
9.9
NoMachine Enterprise Desktop

Support Rating

Chrome Remote Desktop
5.8
NoMachine Enterprise Desktop
5.0

Implementation Rating

Chrome Remote Desktop
10.0
NoMachine Enterprise Desktop

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