Emburse Chrome River vs. Oracle E-Business Suite

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Emburse Chrome River
Score 7.5 out of 10
N/A
Chrome River EXPENSE is expense management software, from Chrome River Technologies in Los Angeles, California.N/A
Oracle E-Business Suite
Score 8.1 out of 10
N/A
Oracle E-Business Suite is a comprehensive suite of integrated, global business applications. The suite includes cross-industry capabilities spanning ERP, CRM and supply chain planning.N/A
Pricing
Emburse Chrome RiverOracle E-Business Suite
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Emburse Chrome RiverOracle E-Business Suite
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsWe offer three cost-effective, subscription-based pricing models: A transaction-based model, priced according to expense report volume A submitter-based model, priced according to an average number of monthly submitters An enterprise-level model that includes unlimited expense reports. Pricing for this model is based on total employee headcount Feel free to contact us to discuss the best one for your organization.
More Pricing Information
Community Pulse
Emburse Chrome RiverOracle E-Business Suite
Top Pros
Top Cons
Features
Emburse Chrome RiverOracle E-Business Suite
Expense Management
Comparison of Expense Management features of Product A and Product B
Emburse Chrome River
8.8
3 Ratings
10% above category average
Oracle E-Business Suite
-
Ratings
Employee Expense Reporting8.73 Ratings00 Ratings
Corporate Card Reconciliation9.03 Ratings00 Ratings
Payment Management
Comparison of Payment Management features of Product A and Product B
Emburse Chrome River
8.0
3 Ratings
0% above category average
Oracle E-Business Suite
-
Ratings
Customizable Approval Policies8.33 Ratings00 Ratings
Financial Document Management5.01 Ratings00 Ratings
Payment Status Tracking9.03 Ratings00 Ratings
Payment Audit Trail9.02 Ratings00 Ratings
Duplicate Bill Detection8.33 Ratings00 Ratings
Advanced OCR8.52 Ratings00 Ratings
Electronic Funds Transfer8.01 Ratings00 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Emburse Chrome River
-
Ratings
Oracle E-Business Suite
8.3
31 Ratings
14% above category average
Pay calculation00 Ratings8.129 Ratings
Benefit plan administration00 Ratings8.024 Ratings
Direct deposit files00 Ratings8.124 Ratings
Customization
Comparison of Customization features of Product A and Product B
Emburse Chrome River
-
Ratings
Oracle E-Business Suite
8.5
69 Ratings
16% above category average
API for custom integration00 Ratings9.869 Ratings
Plug-ins00 Ratings9.752 Ratings
Security
Comparison of Security features of Product A and Product B
Emburse Chrome River
-
Ratings
Oracle E-Business Suite
9.9
73 Ratings
20% above category average
Single sign-on capability00 Ratings9.866 Ratings
Role-based user permissions00 Ratings9.972 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Emburse Chrome River
-
Ratings
Oracle E-Business Suite
9.1
66 Ratings
27% above category average
Dashboards00 Ratings9.143 Ratings
Standard reports00 Ratings8.364 Ratings
Custom reports00 Ratings9.964 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
Emburse Chrome River
-
Ratings
Oracle E-Business Suite
7.9
80 Ratings
4% above category average
Accounts payable00 Ratings9.776 Ratings
Accounts receivable00 Ratings8.974 Ratings
Global Financial Support00 Ratings8.952 Ratings
Primary and Secondary Ledgers00 Ratings9.763 Ratings
Journals and Reconciliations00 Ratings9.764 Ratings
Configurable Accounting00 Ratings9.754 Ratings
Standardized Processes00 Ratings9.757 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
Emburse Chrome River
-
Ratings
Oracle E-Business Suite
8.7
53 Ratings
10% above category average
Inventory tracking00 Ratings9.052 Ratings
Automatic reordering00 Ratings8.837 Ratings
Location management00 Ratings8.941 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
Emburse Chrome River
-
Ratings
Oracle E-Business Suite
8.9
56 Ratings
14% above category average
Pricing00 Ratings8.950 Ratings
Order entry00 Ratings8.852 Ratings
Credit card processing00 Ratings8.041 Ratings
Cost of goods sold00 Ratings9.750 Ratings
Order Orchestration00 Ratings8.937 Ratings
Subledger and Financial Process
Comparison of Subledger and Financial Process features of Product A and Product B
Emburse Chrome River
-
Ratings
Oracle E-Business Suite
9.2
66 Ratings
22% above category average
Billing Management00 Ratings8.846 Ratings
Cash and Asset Management00 Ratings8.855 Ratings
Travel & Expense Management00 Ratings8.949 Ratings
Budgetary Control & Encumbrance Accounting00 Ratings9.840 Ratings
Period Close00 Ratings9.759 Ratings
Project Financial Management
Comparison of Project Financial Management features of Product A and Product B
Emburse Chrome River
-
Ratings
Oracle E-Business Suite
7.8
42 Ratings
3% above category average
Budgeting and Forecasting00 Ratings8.033 Ratings
Project Costing00 Ratings8.042 Ratings
Cost Capture00 Ratings8.035 Ratings
Capital Project Management00 Ratings8.133 Ratings
Customer Contract Compliance00 Ratings8.125 Ratings
Project Revenue Recognition00 Ratings8.132 Ratings
Project Execution Management
Comparison of Project Execution Management features of Product A and Product B
Emburse Chrome River
-
Ratings
Oracle E-Business Suite
7.6
20 Ratings
11% above category average
Project Planning and Scheduling00 Ratings7.818 Ratings
Task Insight for Project Managers00 Ratings7.418 Ratings
Project Mobile Functionality00 Ratings8.016 Ratings
Definable Resource Pools00 Ratings7.915 Ratings
Grants Management
Comparison of Grants Management features of Product A and Product B
Emburse Chrome River
-
Ratings
Oracle E-Business Suite
8.9
24 Ratings
16% above category average
Award Lifecycle Management00 Ratings9.020 Ratings
Procurement
Comparison of Procurement features of Product A and Product B
Emburse Chrome River
-
Ratings
Oracle E-Business Suite
8.4
50 Ratings
19% above category average
Bids Analyzed and Compared00 Ratings7.927 Ratings
Contract Authoring00 Ratings8.026 Ratings
Contract Repository00 Ratings7.919 Ratings
Requisitions-to-Purchase Orders Integrated00 Ratings9.736 Ratings
Supplier Management00 Ratings9.732 Ratings
Risk Management
Comparison of Risk Management features of Product A and Product B
Emburse Chrome River
-
Ratings
Oracle E-Business Suite
7.1
12 Ratings
9% above category average
Risk Repository00 Ratings7.010 Ratings
Control Management00 Ratings8.010 Ratings
Control Efficiency Assessments00 Ratings6.010 Ratings
Issue Detection00 Ratings8.011 Ratings
Remediation and Certification00 Ratings7.112 Ratings
Logistics
Comparison of Logistics features of Product A and Product B
Emburse Chrome River
-
Ratings
Oracle E-Business Suite
7.5
20 Ratings
9% above category average
Transportation Planning and Optimization00 Ratings8.117 Ratings
Transportation Execution Management00 Ratings8.216 Ratings
Trade and Customs Management00 Ratings7.316 Ratings
Fulfillment Management00 Ratings7.316 Ratings
Warehouse Workforce Management00 Ratings8.216 Ratings
Manufacturing
Comparison of Manufacturing features of Product A and Product B
Emburse Chrome River
-
Ratings
Oracle E-Business Suite
7.8
26 Ratings
4% above category average
Production Process Design00 Ratings6.721 Ratings
Production Management00 Ratings7.824 Ratings
Configuration Management00 Ratings7.022 Ratings
Work Execution00 Ratings8.023 Ratings
Manufacturing Costs00 Ratings8.724 Ratings
Supply Chain
Comparison of Supply Chain features of Product A and Product B
Emburse Chrome River
-
Ratings
Oracle E-Business Suite
8.6
33 Ratings
17% above category average
Forecasting00 Ratings8.730 Ratings
Inventory Planning00 Ratings8.833 Ratings
Performance Monitoring00 Ratings7.926 Ratings
Product Lifecycle Management
Comparison of Product Lifecycle Management features of Product A and Product B
Emburse Chrome River
-
Ratings
Oracle E-Business Suite
8.3
16 Ratings
13% above category average
Proposal Management00 Ratings8.313 Ratings
Product Master Data Management00 Ratings8.312 Ratings
Best Alternatives
Emburse Chrome RiverOracle E-Business Suite
Small Businesses
Dext Prepare (with Receipt Bank)
Dext Prepare (with Receipt Bank)
Score 9.1 out of 10
Acumatica
Acumatica
Score 8.7 out of 10
Medium-sized Companies
BILL Spend & Expense
BILL Spend & Expense
Score 8.8 out of 10
Infor VISUAL
Infor VISUAL
Score 7.4 out of 10
Enterprises
Webexpenses
Webexpenses
Score 8.4 out of 10
SAP Business ByDesign
SAP Business ByDesign
Score 7.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Emburse Chrome RiverOracle E-Business Suite
Likelihood to Recommend
7.6
(123 ratings)
8.9
(93 ratings)
Likelihood to Renew
9.2
(18 ratings)
8.0
(10 ratings)
Usability
8.9
(107 ratings)
6.2
(4 ratings)
Availability
10.0
(1 ratings)
3.0
(2 ratings)
Performance
9.0
(1 ratings)
6.0
(2 ratings)
Support Rating
9.0
(113 ratings)
6.0
(3 ratings)
In-Person Training
-
(0 ratings)
5.0
(1 ratings)
Online Training
9.0
(1 ratings)
4.0
(2 ratings)
Implementation Rating
8.9
(7 ratings)
6.7
(4 ratings)
Configurability
8.0
(1 ratings)
6.0
(1 ratings)
Ease of integration
6.0
(1 ratings)
6.0
(1 ratings)
Product Scalability
8.0
(1 ratings)
7.8
(2 ratings)
Vendor post-sale
10.0
(1 ratings)
6.0
(1 ratings)
Vendor pre-sale
10.0
(1 ratings)
4.0
(1 ratings)
User Testimonials
Emburse Chrome RiverOracle E-Business Suite
Likelihood to Recommend
Emburse
The Emburse Chrome River is well suited for tracking expenses and reimbursement. The compliance part of the software makes the task very easy to ensure all the reports that are being used within the company are updated and easy to verify. The Automating invoice processing makes some redundant task easy to execute.
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Oracle
Oracle eBusiness Suite is the best combination of CRM and ERP. Oracle helps us in managing the entire process of Sales and Marketing. The best feature is that it is highly user-friendly. We can easily manage the entire process of marketing from running a campaign to managing it and getting an interesting prospect than making a lead to making an opportunity by recording each and every conversation from day 1 to last day so that customer feels its valued by the company after that finally getting a business from the prospect.
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Pros
Emburse
  • [Emburse] Chrome River listens to its customer's needs and does its best to match current products to those needs, or collaborate internally to determine if an enhancement can be made available that will not only benefit that customer, but will be a good use case for all Chrome River customers.
  • The [Emburse] Chrome River customer service team is great. Unlike most companies, you can speak to a liver person!
  • [Emburse] Chrome River's training offerings are relevant and pertinent to the day to day operations of the software.
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Oracle
  • The EBS Oracle Order Management and Shipping Execution solution allows the creation of an integrated, seamless order-to-cash process and accurately capture of customer orders across multiple channels.
  • Orchestration of order details for seamless fulfillment execution.
  • Efficient shipment planning and confirmation.
  • Communication of order status information to customers throughout the order lifecycle.
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Cons
Emburse
  • Would be great to have pre-saved templates available to apply to line items at the expense report header level rather than having to go into each line.
  • Would be nice to have a mass upload functionality for things like cost codes, allocations, and credit card users.
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Oracle
  • Because the application is working globally, it sometimes hangs and the connection is dropped.
  • It should have more shortcuts to make it easier to develop macros. I create many macros and use the "sendkeys" command in VBA, due to the lack of these shortcuts, it is not possible to automate the process.
  • For now I can not think of other areas that require improvement.
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Likelihood to Renew
Emburse
Chrome River is easy to use. We needed little training for our users and instead pointed them to Chrome River's Help Guides which are clearly written and easy to understand. With tools SNAP and the ability to email receipts means we can be completely remote when submitting reports.
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Oracle
After almost 5 years, we have a full control of this ERP System. We are able to implement new functionalities and modules without any major "consulting" expenses. As of today we are making almost 90% of the personalization/customization and implementation all in house. Once [it] is tuned, [it] keeps running very well with no major issues.
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Usability
Emburse
I would rate Chrome River Expense a 10 because, as I mentioned before, it is very simple and easy to use. This is important from an administrative point-of-view as well as for the field employee. Being a general contractor, it makes it all the better for our employees to use a program that is easy to understand and requires little time and effort. It has made tracking expenses very simple and has been well received by the entire company.
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Oracle
The various forms - like order entry forms that allow the uses to enter sales orders and the ability to personalize the views based on end user needs - are easy to use and follow standard business processes. The new release has a big focus on usability and forms now have a familiar web look and feel which has increased usability considerably.
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Reliability and Availability
Emburse
The software is always running effectively. I use many Cloud based systems and never had issues with Chrome River
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Oracle
Because of the transactional nature of the system this software is available 24 X 7, and IT is responsible for making sure the system is available during normal business hours.
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Performance
Emburse
System runs normal pretty much all the time. Does not slow any other systems down.
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Oracle
The performance of the product is very good. Given the transactional nature of the system one of the key focus areas for IT is to make sure performance is not affected for internal reasons. This can also depend on the server configuration and setup. For example, performance on Exadata machine is far superior to other Linux custom systems that companies choose to deploy. In general though, as already pointed out, the platform is now very stable and has few bugs. Whenever there are any issues, the cause is usually customizations that we have made to the platform, rather than out-of-the-box standard functionality.
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Support Rating
Emburse
This has been easy for me because we have a rep that contacts the supporters for this product to correct any issues we may have with the software or changes needed to help out employees use Chrome River easier. This from my understanding has been a hit or miss kind of interaction with our rep and Chrome River.
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Oracle
In general, support has not been great - particularly standard (non premium) support . The main issue is that our IT staff has been using this platform for years and is very knowledgeable Whenever something goes wrong, we usually have a very precise idea of what the problem is. We are skilled at problem diagnosis. But the Oracle support process is very rigid and slow. Typically, we are required to go through a lengthy diagnosis process where they ask us multiple questions sometimes over several days and we are obliged to talk to different people with differing levels of knowledge. Since we already know what the problem is, we really just want a patch or a bug fix, but it takes days to get there instead of minutes. This can be very frustrating. This is a big part of the reason why we pay for premium support. But it's still a bit disappointing.
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Online Training
Emburse
The software is very user friendly, so the online training was easy to pickup for everyone.
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Oracle
The instructors are usually precise and knowledgable, and it's convenient to take online classes whenever available any day of the year.
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Implementation Rating
Emburse
Before implementation begins, make sure you have a plan on how you would like your workflow and platform setup for a system like Chrome River. It will speed the process and eliminate the need to make changes when you go live.
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Oracle
The key success factors for the implementation was project management, in-house expertise in IT and time. The implementation process started with the initial evaluation with the initial upgrade on a test system and mapping out the gaps and requirements. We did work with Oracle to understand the new functionality R12 had to offer and did another upgrade and researched solutions. With the use of software development cycle procedures there were conference room pilots with IT, business users. We then refined the project plan to the core key details, performed mock go-live implementations and finally upgraded the software. Overall, this was a very successful process.
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Alternatives Considered
Emburse
It's the [industry-leading] software for Enterprise level organizations with [large-scale] teams and financial responsibilities. The software has the most robust set of tools and pays for itself with the amount of time it saves. Many newer alternatives have sprouted up but I don't know that we would ever trust another software to do our Expense Tracking and Management.
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Oracle
We explored Coupa, SAP, PeopleSoft, Salesforce. We chose Oracle based on value for money, features it offers and the easy availability of vast talent pool in the market. There are many trained Oracle product specialists readily available in the market. This helps us to tap experts when needed easily.
Coupa does not have a Project Accounting module. SAP was too expensive. PeopleSoft is more catered towards to human resources software, while Salesforce is for CRM.
Oracle has better financials and project portfolio management suite when compared to the competition and this what we needed.
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Scalability
Emburse
It's very easy software to design to your needs.
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Oracle
As I mentioned, it's a good tool but not the best
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Return on Investment
Emburse
  • We have seen a return on approver time of nearly 60% meaning our approvers have tripled their output.
  • We have had feedback from our users that time spent creating expenses has gone from an average of 2 hours to perhaps 20 minutes, tops.
  • We have seen in our dashboards that the Emburse Certify Suite of tools has returned an average savings of over $500K a year.
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Oracle
  • The tremendous amount of testing and time by the technical folks has a negative impact.
  • We find we need a tremendous amount of customization within the standard functionality having a negative impact.
  • Oracle certifications of related products such as the database, Demantra, JRE cause disruption having a negative impact
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ScreenShots

Emburse Chrome River Screenshots

Screenshot of A consistent experience across any screen size or operating systemScreenshot of Simple, customizable tiles for expense entryScreenshot of Approve expenses directly from your inbox with a single click