What users are saying about
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
154 Ratings
15 Ratings

Emburse Chrome River

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
154 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9 out of 100
15 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.3 out of 100

Attribute Ratings

  • ClickTime is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

9.1

Emburse Chrome River

91%
114 Ratings
9.6

ClickTime

96%
6 Ratings

Likelihood to Renew

8.1

Emburse Chrome River

81%
15 Ratings

ClickTime

N/A
0 Ratings

Usability

8.7

Emburse Chrome River

87%
98 Ratings

ClickTime

N/A
0 Ratings

Availability

10.0

Emburse Chrome River

100%
1 Rating

ClickTime

N/A
0 Ratings

Performance

9.0

Emburse Chrome River

90%
1 Rating

ClickTime

N/A
0 Ratings

Support Rating

8.9

Emburse Chrome River

89%
113 Ratings
9.0

ClickTime

90%
2 Ratings

Online Training

9.0

Emburse Chrome River

90%
1 Rating

ClickTime

N/A
0 Ratings

Implementation Rating

6.9

Emburse Chrome River

69%
5 Ratings

ClickTime

N/A
0 Ratings

Product Scalability

8.0

Emburse Chrome River

80%
1 Rating

ClickTime

N/A
0 Ratings

Likelihood to Recommend

Emburse Chrome River

If you are a large or midsized company, Chrome River Expense is perfect for expense management tracking and reporting. For smaller companies[,] there are cheaper options that could do the trick. Regardless of company size the software will suit your needs and be a pivotal part of your financial management company-wide.
Jose Romero | TrustRadius Reviewer

ClickTime

We love how customizable ClickTime is for tracking billable client and program hours. It does a great job of reporting each pay period. We simply wish the mobile interface was more feature-rich. Because we can only specify how long someone worked (and not the specific time of day those hours were at) on the mobile platform it makes it very difficult for us to tell if someone was working inside or outside of their standard business contract day.
Matt Rychener | TrustRadius Reviewer

Pros

Emburse Chrome River

  • [Emburse] Chrome River listens to its customer's needs and does its best to match current products to those needs, or collaborate internally to determine if an enhancement can be made available that will not only benefit that customer, but will be a good use case for all Chrome River customers.
  • The [Emburse] Chrome River customer service team is great. Unlike most companies, you can speak to a liver person!
  • [Emburse] Chrome River's training offerings are relevant and pertinent to the day to day operations of the software.
Anonymous | TrustRadius Reviewer

ClickTime

  • Easy to use once you get the hang of it.
  • Many useful features in one place.
  • Many options available when needing to drill-down in detail or analyze time categories.
Anonymous | TrustRadius Reviewer

Cons

Emburse Chrome River

  • The analytics are not to user friendly. The ad-hoc reporting is very complicated, as the headers do not clearly indicate what you are going to get in the report.
  • It would be nice is when you hovered over the "add expense" (plus with a circle) button, it told you what it does. End users have a hard time finding the e-wallet in their report when it doesn't automatically open.
WENDY REED | TrustRadius Reviewer

ClickTime

  • The ClickTime app works very well and is simple to use, however, I wish to see regular updates to improve the design and the layout of the app.
  • The custom reports and templates for reporting hours or expense report should be updated regularly to include more custom reports.
  • Overall, ClickTime does a good job, just a bit of work on the website design and ClickTime App would make the experience feel better while using it.
Anonymous | TrustRadius Reviewer

Pricing Details

Emburse Chrome River

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

ClickTime

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Likelihood to Renew

Emburse Chrome River

Emburse Chrome River 8.1
Based on 15 answers
Chrome River is easy to use. We needed little training for our users and instead pointed them to Chrome River's Help Guides which are clearly written and easy to understand. With tools SNAP and the ability to email receipts means we can be completely remote when submitting reports.
Lorrie Black | TrustRadius Reviewer

ClickTime

No score
No answers yet
No answers on this topic

Usability

Emburse Chrome River

Emburse Chrome River 8.7
Based on 98 answers
Emburse Certify (Chrome River EXPENSE) is quite user friendly as a website and portal to upload receipts and submit expenses. It is almost too easy, in that some of our users had originally tried to overcomplicate things in their initial use of the software. Repeated use made our users comfortable with the software and quite happy with the change from paper submissions to electronic. The software does remember data entry so it will reduce the users time entering common names of airlines and hotels. The mobile app is wonderful for taking photos and uploading them to your wallet but it really does lack in the ability to create an expense report. The auto wizard will help create a report but makes it difficult to adjust any errors that might keep the report from being submitted.
Athena Gazikas | TrustRadius Reviewer

ClickTime

No score
No answers yet
No answers on this topic

Reliability and Availability

Emburse Chrome River

Emburse Chrome River 10.0
Based on 1 answer
The software is always running effectively. I use many Cloud based systems and never had issues with Chrome River
Robert Ferrandino | TrustRadius Reviewer

ClickTime

No score
No answers yet
No answers on this topic

Performance

Emburse Chrome River

Emburse Chrome River 9.0
Based on 1 answer
System runs normal pretty much all the time. Does not slow any other systems down.
Robert Ferrandino | TrustRadius Reviewer

ClickTime

No score
No answers yet
No answers on this topic

Support Rating

Emburse Chrome River

Emburse Chrome River 8.9
Based on 113 answers
Implementation and post-implementation support and attention to detail have been excellent. Chrome River Help Desk responsiveness is also excellent. There have been occasional delays to Help Desk tickets. Access to the Help Desk has also been an occasional issue with credentials not working, and then there have been problems/delays regaining access.
A. Jeffrey Rosen | TrustRadius Reviewer

ClickTime

ClickTime 9.0
Based on 2 answers
We have had a good response from ClickTime when we have needed to ask questions.
Matt Rychener | TrustRadius Reviewer

Online Training

Emburse Chrome River

Emburse Chrome River 9.0
Based on 1 answer
The software is very user friendly, so the online training was easy to pickup for everyone.
Robert Ferrandino | TrustRadius Reviewer

ClickTime

No score
No answers yet
No answers on this topic

Implementation Rating

Emburse Chrome River

Emburse Chrome River 6.9
Based on 5 answers
Before implementation begins, make sure you have a plan on how you would like your workflow and platform setup for a system like Chrome River. It will speed the process and eliminate the need to make changes when you go live.
Robert Ferrandino | TrustRadius Reviewer

ClickTime

No score
No answers yet
No answers on this topic

Alternatives Considered

Emburse Chrome River

  • Works with our business model
  • Pre-approval method
  • Auto-approval functionality
  • Email alerts customization
  • Muti platform approval
  • System warnings and violations
  • Hotel itemization
  • Mileage - integrated with Google map
  • Perdiem wizard
  • Acknowledgments
  • Banners on the expense form
  • Understanding the open items and on Credit card Expenses and cash reimbursements
  • Super User
Anonymous | TrustRadius Reviewer

ClickTime

ClickTime is the first product of its kind I have had to use at work. Previous methods were always based in Excel documents and involved a lot more manual and redundant work for the same end result. It would be great if there were a better tie to our project management tools for time estimation, but it does the trick.
Anonymous | TrustRadius Reviewer

Scalability

Emburse Chrome River

Emburse Chrome River 8.0
Based on 1 answer
It's very easy software to design to your needs.
Robert Ferrandino | TrustRadius Reviewer

ClickTime

No score
No answers yet
No answers on this topic

Return on Investment

Emburse Chrome River

  • When evaluating solutions, Emburse Chrome River was the only company with multiple pricing models to suit customers' needs. Most others had 1 model. The ability to choose the pricing strategy for our global implementation allowed us to pick the model that met our needs and made the most financial sense.
  • The extensive approval routing options help fraud prevention
  • Stock and tailored reporting helps our internal audit team detect and prevent abuse and fraud.
Don Koubsky, Jr | TrustRadius Reviewer

ClickTime

  • Allows us to bill 100% of time spent on each job
  • Allows us to analyze time spent on "flat billing" jobs and make adjustments to those set rates as needed
  • Takes very little time to manage and enter time
Matthew Jackson | TrustRadius Reviewer

Screenshots

Add comparison