What users are saying about
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Top Rated
127 Ratings
135 Ratings

Emburse Chrome River

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Top Rated
127 Ratings
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Score 8.5 out of 100
135 Ratings
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Score 8.5 out of 100

Likelihood to Recommend

Emburse Chrome River

[Emburse] Chrome River is a good product for a global client because it has multi languages, and its car program as well as cross border approvals, etc. are important to a global customer. Conversely, for a non-global customer, [Emburse] Chrome River may not be appropriate, as that company could use a non-automated solution.
Anonymous | TrustRadius Reviewer

Harvest

This is a great time-saving
tool, it will help you to control your expenses both in terms of work
management and regarding the meetings and visits. This tool provides history
and good tracking of every project. I believe that Harvest will help you in
your business growth by sharing new ideas and chalking out the best plans through
collaborating on one platform.
Aliya Wachal | TrustRadius Reviewer

Pros

Emburse Chrome River

  • Chrome River has a modern UI/UX that is intuitive to new users.
  • Chrome River is a true enterprise (4K+ employees globally) expense management solution.
  • Internal administration options allow most requests to be handled in-house; however the CR help desk has been very good to work with when a more complex request comes up.
Don Koubsky, Jr | TrustRadius Reviewer

Harvest

  • Offers several options on using the tool, for example, you can use the app on your phone, the app for desktop, or simply have the website open.
  • The timer integrates with other platforms. For example, our team uses Asana as our project management tool. Now, in real-time, I can know which projects my team is working on and whether we're implementing good time management strategies to meet our goals.
  • The summary break downs are wonderful! You can view an individual's hours as well as project hours. There are even notifications you could receive when your team is getting close to reaching the allotted time for a client's project.
Sarah Porter | TrustRadius Reviewer

Cons

Emburse Chrome River

  • The analytics are not to user friendly. The ad-hoc reporting is very complicated, as the headers do not clearly indicate what you are going to get in the report.
  • It would be nice is when you hovered over the "add expense" (plus with a circle) button, it told you what it does. End users have a hard time finding the e-wallet in their report when it doesn't automatically open.
WENDY REED | TrustRadius Reviewer

Harvest

  • I’m still trying to figure out how tasks best associate to a specific project. There’s a couple different places to edit that and I’m a little confused as to best practice.
  • Does not integrate into basecamp which is our project management system
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Emburse Chrome River

Emburse Chrome River 8.3
Based on 6 answers
Chrome River is easy to use. We needed little training for our users and instead pointed them to Chrome River's Help Guides which are clearly written and easy to understand. With tools SNAP and the ability to email receipts means we can be completely remote when submitting reports.
Lorrie Black | TrustRadius Reviewer

Harvest

No score
No answers yet
No answers on this topic

Usability

Emburse Chrome River

Emburse Chrome River 8.3
Based on 73 answers
We have had those that can't believe the ease of use and excellent user interface, many required little to no training. Others required more support, but most likely require a lot of systems support. The mobile app looks exactly the same as the desktop app, therefore the navigation is the same. This is a huge plus for adoption and change management.
Tracy Bentham | TrustRadius Reviewer

Harvest

No score
No answers yet
No answers on this topic

Support Rating

Emburse Chrome River

Emburse Chrome River 8.1
Based on 88 answers
I think support could be better, before Emburse took over we were able to use the dashboard to help with issues, which has been down for months now. We had a point person who would help up with issues and now we just get whoever. Also, when we need help for something it seems like we are being sold something instead of being helped. Every change now costs money even if it is an issue with the software which I don't feel should be a charge to the client.
Anonymous | TrustRadius Reviewer

Harvest

Harvest 8.5
Based on 26 answers
They're very responsive and do their best to answer whatever questions we've had. Sometimes, the question or request we've made is for a feature that doesn't yet exist, however in most cases those features have been built later and did eventually address our need.
Laura Cain | TrustRadius Reviewer

Implementation Rating

Emburse Chrome River

Emburse Chrome River 8.5
Based on 2 answers
Before implementation begins, make sure you have a plan on how you would like your workflow and platform setup for a system like Chrome River. It will speed the process and eliminate the need to make changes when you go live.
Robert Ferrandino | TrustRadius Reviewer

Harvest

No score
No answers yet
No answers on this topic

Alternatives Considered

Emburse Chrome River

I have not reviewed or evaluated any products recently. When we were looking at vendors for a T&E package, we did meet with Concur. They were a much larger vendor, but we felt that we might get lost in their world. We chose [Emburse] Chrome River because they seemed more interested in catering to the customer. We are a customer service focused business and we like to do things are way, so we decided on [Emburse] Chrome River.
Anonymous | TrustRadius Reviewer

Harvest

Harvest is significantly better than Jira. I think Jira's is not originally intended to be used as a time logging/management system, but we had been previously using it as that. It was much clunkier, and many employees had a difficult time using it as a user interface goes.Harvest is much more user friendly and has simplified the daily time-logging process for everyone in our office
Tegan Jenner | TrustRadius Reviewer

Return on Investment

Emburse Chrome River

  • Chrome River EXPENSE makes it faster and easier for users to create and approve expense reports saving time that can be used elsewhere.
  • Chrome River EXPENSE compliance rules allow us to insure policies are being followed.
  • Audit & review of expenses is much faster saving time and money.
Anonymous | TrustRadius Reviewer

Harvest

  • Harvest has improved our payment schedules. Since we switched, we get paid for projects much sooner.
  • Harvest has saved us a ton of time with payroll. We are able to track our users time and pay them appropriately based on their billable hours.
  • Harvest is becoming a lifesaver around tax time. The reporting features have allowed us to pull reports for our tax accountant.
Brian Alonzo | TrustRadius Reviewer

Screenshots

Pricing Details

Emburse Chrome River

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Harvest

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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