What users are saying about
Emburse Chrome River
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Top Rated
154 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9 out of 100
Based on 154 reviews and ratings
154 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.5 out of 100
Based on 154 reviews and ratings
Attribute Ratings
- Emburse Chrome River is rated higher in 1 area: Support Rating
- Harvest is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
9.1
Emburse Chrome River
91%
115 Ratings

9.7
Harvest
97%
46 Ratings
Likelihood to Renew
8.1
Emburse Chrome River
81%
15 Ratings

Harvest
N/A
0 Ratings
Usability
8.7
Emburse Chrome River
87%
99 Ratings

Harvest
N/A
0 Ratings
Availability
10.0
Emburse Chrome River
100%
1 Rating

Harvest
N/A
0 Ratings
Performance
9.0
Emburse Chrome River
90%
1 Rating

Harvest
N/A
0 Ratings
Support Rating
8.9
Emburse Chrome River
89%
114 Ratings

8.4
Harvest
84%
36 Ratings
Online Training
9.0
Emburse Chrome River
90%
1 Rating

Harvest
N/A
0 Ratings
Implementation Rating
6.9
Emburse Chrome River
69%
5 Ratings

Harvest
N/A
0 Ratings
Product Scalability
8.0
Emburse Chrome River
80%
1 Rating

Harvest
N/A
0 Ratings
Likelihood to Recommend
Emburse Chrome River
If you are a large or midsized company, Chrome River Expense is perfect for expense management tracking and reporting. For smaller companies[,] there are cheaper options that could do the trick. Regardless of company size the software will suit your needs and be a pivotal part of your financial management company-wide.
Area Director of Marketing and Business Development
Simon Property GroupReal Estate, 5001-10,000 employees
Harvest
Harvest salt or immediate need for a replacement time tracking system that had become out of financial reach. It was a simple solution that everyone in our organization picked up really quickly. For myself at the administrative level, I have had no trouble adding clients, adjusting tasks, migrating tasks and running reports.I am unsure as to the best practices at this time for a particular clients that have very specific price rate associated to very specific roles, it will still list the roles that we do not want in the drop-down menu and I would really like to eliminate that. I do not want room for error or for any particular user to pick the wrong task. It still lists them as non-billable but there are no non-billable hours associated to that client, so we don’t need those at all on the drop down.

Verified User
Director in Marketing
Marketing & Advertising Company, 11-50 employeesPros
Emburse Chrome River
- [Emburse] Chrome River listens to its customer's needs and does its best to match current products to those needs, or collaborate internally to determine if an enhancement can be made available that will not only benefit that customer, but will be a good use case for all Chrome River customers.
- The [Emburse] Chrome River customer service team is great. Unlike most companies, you can speak to a liver person!
- [Emburse] Chrome River's training offerings are relevant and pertinent to the day to day operations of the software.

Verified User
Manager in Other
Consumer Services Company, 10,001+ employeesHarvest
- Offers several options on using the tool, for example, you can use the app on your phone, the app for desktop, or simply have the website open.
- The timer integrates with other platforms. For example, our team uses Asana as our project management tool. Now, in real-time, I can know which projects my team is working on and whether we're implementing good time management strategies to meet our goals.
- The summary break downs are wonderful! You can view an individual's hours as well as project hours. There are even notifications you could receive when your team is getting close to reaching the allotted time for a client's project.
Digital Marketing Manager
C&D Advertising AgencyMarketing and Advertising, 1-10 employees
Cons
Emburse Chrome River
- The analytics are not to user friendly. The ad-hoc reporting is very complicated, as the headers do not clearly indicate what you are going to get in the report.
- It would be nice is when you hovered over the "add expense" (plus with a circle) button, it told you what it does. End users have a hard time finding the e-wallet in their report when it doesn't automatically open.
Sr. AP Specialist
Rich Products CorpFood & Beverages, 1001-5000 employees
Harvest
- Sometimes it can be difficult to find the item that you're looking for, as there are tabs for time, projects, team, reports etc. and it's not always clear where the item you're looking for will be housed.
- It would be nice if things could be broken out more clearly by department, as sometimes the entire organization will be added to a new project when really only a couple of people should have.
Director, Business Operations
Perfect Search MediaMarketing and Advertising, 11-50 employees
Pricing Details
Emburse Chrome River
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Harvest
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Likelihood to Renew
Emburse Chrome River
Emburse Chrome River 8.1
Based on 15 answers
Chrome River is easy to use. We needed little training for our users and instead pointed them to Chrome River's Help Guides which are clearly written and easy to understand. With tools SNAP and the ability to email receipts means we can be completely remote when submitting reports.
Sr., Business Analyst
The University of New MexicoHigher Education, 5001-10,000 employees
Harvest
No score
No answers yet
No answers on this topic
Usability
Emburse Chrome River
Emburse Chrome River 8.7
Based on 99 answers
Emburse Certify (Chrome River EXPENSE) is quite user friendly as a website and portal to upload receipts and submit expenses. It is almost too easy, in that some of our users had originally tried to overcomplicate things in their initial use of the software. Repeated use made our users comfortable with the software and quite happy with the change from paper submissions to electronic. The software does remember data entry so it will reduce the users time entering common names of airlines and hotels. The mobile app is wonderful for taking photos and uploading them to your wallet but it really does lack in the ability to create an expense report. The auto wizard will help create a report but makes it difficult to adjust any errors that might keep the report from being submitted.
Senior Expense Administrator
International Services, IncManagement Consulting, 1001-5000 employees
Harvest
No score
No answers yet
No answers on this topic
Reliability and Availability
Emburse Chrome River
Emburse Chrome River 10.0
Based on 1 answer
The software is always running effectively. I use many Cloud based systems and never had issues with Chrome River
Controller
Northeast Treatment CentersMental Health Care, 501-1000 employees
Harvest
No score
No answers yet
No answers on this topic
Performance
Emburse Chrome River
Emburse Chrome River 9.0
Based on 1 answer
System runs normal pretty much all the time. Does not slow any other systems down.
Controller
Northeast Treatment CentersMental Health Care, 501-1000 employees
Harvest
No score
No answers yet
No answers on this topic
Support Rating
Emburse Chrome River
Emburse Chrome River 8.9
Based on 114 answers
Implementation and post-implementation support and attention to detail have been excellent. Chrome River Help Desk responsiveness is also excellent. There have been occasional delays to Help Desk tickets. Access to the Help Desk has also been an occasional issue with credentials not working, and then there have been problems/delays regaining access.
Deputy Controller
SUNY Downstate Medical CenterHigher Education, 5001-10,000 employees
Harvest
Harvest 8.4
Based on 36 answers
I have not actually had any customer support issues as the product just works for me and I have not needed it. So using that as the basis of making my assessment on support I would reckon the team are pretty responsive and attentive to customer needs. I have only used the solution on Chrome and Android so have no idea what the experience is like on other browsers or phone operating systems.
Marketing Consultant
Marc Duke ConsultingMarketing and Advertising, 1-10 employees
Online Training
Emburse Chrome River
Emburse Chrome River 9.0
Based on 1 answer
The software is very user friendly, so the online training was easy to pickup for everyone.
Controller
Northeast Treatment CentersMental Health Care, 501-1000 employees
Harvest
No score
No answers yet
No answers on this topic
Implementation Rating
Emburse Chrome River
Emburse Chrome River 6.9
Based on 5 answers
Before implementation begins, make sure you have a plan on how you would like your workflow and platform setup for a system like Chrome River. It will speed the process and eliminate the need to make changes when you go live.
Controller
Northeast Treatment CentersMental Health Care, 501-1000 employees
Harvest
No score
No answers yet
No answers on this topic
Alternatives Considered
Emburse Chrome River
- Works with our business model
- Pre-approval method
- Auto-approval functionality
- Email alerts customization
- Muti platform approval
- System warnings and violations
- Hotel itemization
- Mileage - integrated with Google map
- Perdiem wizard
- Acknowledgments
- Banners on the expense form
- Understanding the open items and on Credit card Expenses and cash reimbursements
- Super User

Verified User
Manager in Finance and Accounting
Information Technology & Services Company, 5001-10,000 employeesHarvest
Harvest is significantly better than Jira. I think Jira's is not originally intended to be used as a time logging/management system, but we had been previously using it as that. It was much clunkier, and many employees had a difficult time using it as a user interface goes.Harvest is much more user friendly and has simplified the daily time-logging process for everyone in our office
Senior Data Analyst
Helen & GertrudeMarketing and Advertising, 11-50 employees
Scalability
Emburse Chrome River
Emburse Chrome River 8.0
Based on 1 answer
It's very easy software to design to your needs.
Controller
Northeast Treatment CentersMental Health Care, 501-1000 employees
Harvest
No score
No answers yet
No answers on this topic
Return on Investment
Emburse Chrome River
- When evaluating solutions, Emburse Chrome River was the only company with multiple pricing models to suit customers' needs. Most others had 1 model. The ability to choose the pricing strategy for our global implementation allowed us to pick the model that met our needs and made the most financial sense.
- The extensive approval routing options help fraud prevention
- Stock and tailored reporting helps our internal audit team detect and prevent abuse and fraud.
Global Strategic Sourcing
CSG InternationalInformation Technology & Services, 1001-5000 employees
Harvest
- Harvest has improved our payment schedules. Since we switched, we get paid for projects much sooner.
- Harvest has saved us a ton of time with payroll. We are able to track our users time and pay them appropriately based on their billable hours.
- Harvest is becoming a lifesaver around tax time. The reporting features have allowed us to pull reports for our tax accountant.
Owner - Web Designer & Developer
Brian Alonzo - Web Design & DevelopmentDesign, 1-10 employees