What users are saying about
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Top Rated
126 Ratings

Emburse Chrome River

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Top Rated
126 Ratings
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Score 8.5 out of 100
8 Ratings
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Score 6.9 out of 100

Likelihood to Recommend

Emburse Chrome River

[Emburse] Chrome River is a good product for a global client because it has multi languages, and its car program as well as cross border approvals, etc. are important to a global customer. Conversely, for a non-global customer, [Emburse] Chrome River may not be appropriate, as that company could use a non-automated solution.
Anonymous | TrustRadius Reviewer

Insperity ExpensAble

With a web and app product, it is easy to implement across a large company. The system provides dropdowns (for the various types of expenses) that seem to be customer customizable. This probably provides a seamless interface to a company's internal accounting system. I think for companies that want to provide a really good and easy user experience, and considers that in their selection process, may not be good candidates for implementing this software.
Amy Sternin | TrustRadius Reviewer

Pros

Emburse Chrome River

  • Chrome River has a modern UI/UX that is intuitive to new users.
  • Chrome River is a true enterprise (4K+ employees globally) expense management solution.
  • Internal administration options allow most requests to be handled in-house; however the CR help desk has been very good to work with when a more complex request comes up.
Don Koubsky, Jr | TrustRadius Reviewer

Insperity ExpensAble

  • It is easy to submit expenses.
  • It is easy to view past expenses and where they are in the process.
  • It is (relatively) to attach receipts and other expense verification.
Anonymous | TrustRadius Reviewer

Cons

Emburse Chrome River

  • The analytics are not to user friendly. The ad-hoc reporting is very complicated, as the headers do not clearly indicate what you are going to get in the report.
  • It would be nice is when you hovered over the "add expense" (plus with a circle) button, it told you what it does. End users have a hard time finding the e-wallet in their report when it doesn't automatically open.
WENDY REED | TrustRadius Reviewer

Insperity ExpensAble

  • The way our firm uses ExensAble has not led to any problems or complaints. We set it up years ago and it's been running smoothly ever since. If others who use the system have had any complaints I am not aware of them.
Sally Nosal | TrustRadius Reviewer

Likelihood to Renew

Emburse Chrome River

Emburse Chrome River 8.3
Based on 6 answers
Chrome River is easy to use. We needed little training for our users and instead pointed them to Chrome River's Help Guides which are clearly written and easy to understand. With tools SNAP and the ability to email receipts means we can be completely remote when submitting reports.
Lorrie Black | TrustRadius Reviewer

Insperity ExpensAble

No score
No answers yet
No answers on this topic

Usability

Emburse Chrome River

Emburse Chrome River 8.3
Based on 73 answers
We have had those that can't believe the ease of use and excellent user interface, many required little to no training. Others required more support, but most likely require a lot of systems support. The mobile app looks exactly the same as the desktop app, therefore the navigation is the same. This is a huge plus for adoption and change management.
Tracy Bentham | TrustRadius Reviewer

Insperity ExpensAble

No score
No answers yet
No answers on this topic

Support Rating

Emburse Chrome River

Emburse Chrome River 8.1
Based on 88 answers
I think support could be better, before Emburse took over we were able to use the dashboard to help with issues, which has been down for months now. We had a point person who would help up with issues and now we just get whoever. Also, when we need help for something it seems like we are being sold something instead of being helped. Every change now costs money even if it is an issue with the software which I don't feel should be a charge to the client.
Anonymous | TrustRadius Reviewer

Insperity ExpensAble

No score
No answers yet
No answers on this topic

Implementation Rating

Emburse Chrome River

Emburse Chrome River 8.5
Based on 2 answers
Before implementation begins, make sure you have a plan on how you would like your workflow and platform setup for a system like Chrome River. It will speed the process and eliminate the need to make changes when you go live.
Robert Ferrandino | TrustRadius Reviewer

Insperity ExpensAble

No score
No answers yet
No answers on this topic

Alternatives Considered

Emburse Chrome River

I have not reviewed or evaluated any products recently. When we were looking at vendors for a T&E package, we did meet with Concur. They were a much larger vendor, but we felt that we might get lost in their world. We chose [Emburse] Chrome River because they seemed more interested in catering to the customer. We are a customer service focused business and we like to do things are way, so we decided on [Emburse] Chrome River.
Anonymous | TrustRadius Reviewer

Insperity ExpensAble

No other products that I am aware of. I am a user/not a product owner or implementer.
Amy Sternin | TrustRadius Reviewer

Return on Investment

Emburse Chrome River

  • Chrome River EXPENSE makes it faster and easier for users to create and approve expense reports saving time that can be used elsewhere.
  • Chrome River EXPENSE compliance rules allow us to insure policies are being followed.
  • Audit & review of expenses is much faster saving time and money.
Anonymous | TrustRadius Reviewer

Insperity ExpensAble

  • It has drastically reduced the amount of time it takes me to submit expenses.
  • It has improved the speed that my expenses get approved and I get paid back.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Emburse Chrome River

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Insperity ExpensAble

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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