Emburse Chrome River vs Insperity ExpensAble

• [Emburse] Chrome River listens to its customer's needs and does its best to match current products to those needs, or collaborate internally to determine if an enhancement can be made available that will not only benefit that customer, but will be a good use case for all Chrome River customers.
• The [Emburse] Chrome River customer service team is great. Unlike most companies, you can speak to a liver person!
• [Emburse] Chrome River's training offerings are relevant and pertinent to the day to day operations of the software.

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• It is easy to submit expenses.
• It is easy to view past expenses and where they are in the process.
• It is (relatively) to attach receipts and other expense verification.

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• The analytics are not to user friendly. The ad-hoc reporting is very complicated, as the headers do not clearly indicate what you are going to get in the report.
• It would be nice is when you hovered over the "add expense" (plus with a circle) button, it told you what it does. End users have a hard time finding the e-wallet in their report when it doesn't automatically open.

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• The way our firm uses ExensAble has not led to any problems or complaints. We set it up years ago and it's been running smoothly ever since. If others who use the system have had any complaints I am not aware of them.

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• When evaluating solutions, Emburse Chrome River was the only company with multiple pricing models to suit customers' needs. Most others had 1 model. The ability to choose the pricing strategy for our global implementation allowed us to pick the model that met our needs and made the most financial sense.
• The extensive approval routing options help fraud prevention
• Stock and tailored reporting helps our internal audit team detect and prevent abuse and fraud.

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• It has drastically reduced the amount of time it takes me to submit expenses.
• It has improved the speed that my expenses get approved and I get paid back.

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