What users are saying about
1 Rating
20 Ratings
1 Rating
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Score 1 out of 100
20 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

CIC Plus

CIC Plus was designed to set up local and state taxes for employees in the payroll system. Taxes were not being set up for work locations and there was a lot of manual entry as well as audits that had to be done to set up employees properly.
Anonymous | TrustRadius Reviewer

Hubstaff

In my opinion, Hubstaff is the best choice for your business.
It is equipped with all essential features that will help you in giving exact
direction to your business. Moreover, it offers excellent tech support. It is the most suitable tool for every size of company whether it is small or large and
equally proves helpful for freelancers as well.
Emily Fasano | TrustRadius Reviewer

Pros

CIC Plus

  • CIC Plus sets up state and local taxes for employees' home addresses.
  • CIC Plus is easy to use.
  • CIC Plus offers an I-9 service.
Anonymous | TrustRadius Reviewer

Hubstaff

  • [Hubstaff] has reduced my workload and now I have got rid of the manual keeping of the data.
  • This tool is my everyday necessity to complete my daily tasks.
  • Through this tool, I am capable of saving my time and now I do more work in a short span of time.
Jonathan Turner | TrustRadius Reviewer

Cons

CIC Plus

  • CIC Plus needs to set up the local taxes for employees' home and work location.
  • CIC Plus does not automatically set up taxes for a new hire unless the new hire goes to CIC Plus website and fills out the paperwork.
  • CIC Plus needs to have an automatic feed for every new hire that automatically sets up ALL the home and work location taxes for the employee.
Anonymous | TrustRadius Reviewer

Hubstaff

  • I wish it had some sort of way to denote "away from desk" work. It drops your activity to zero, it tells you you're idle if you're using the desktop agent and tries to take that time away, it would be helpful for those times where you're maybe in a meeting or on a call or something without a computer.
  • The reporting isn't real time. There's about a 15 minute lag between the reports and the desktop app. The desktop app and phone app don't really talk to each other so if you clock time on the phone app for a wihle and then move to the desktop app, the desktop app really doesn't sync, so you're forced to check time in a report
  • I wish there was a little more role based permission customization. Like, I'd love for someone to be able to manage a client and run that client's time, but not see my screenshot activity when billing to that client.
Anonymous | TrustRadius Reviewer

Support Rating

CIC Plus

CIC Plus 1.0
Based on 1 answer
CIC Plus does not set up all the taxes that are necessary to pay employees properly and this left the employer wide open for tax penalties and interest for taxes that were not paid properly and timely.
Anonymous | TrustRadius Reviewer

Hubstaff

Hubstaff 9.3
Based on 6 answers
We haven't needed support too much, but any time we've reached out with a question, they've been very prompt to answer and very helpful in their responses.
Anonymous | TrustRadius Reviewer

Implementation Rating

CIC Plus

CIC Plus 1.0
Based on 1 answer
CIC Plus promised us a product that would set up taxes for employees home and work location and it did not do this as promised
Anonymous | TrustRadius Reviewer

Hubstaff

No score
No answers yet
No answers on this topic

Alternatives Considered

CIC Plus

BSI Tax Profile works to set up taxes for employees Home and Work location. It works as designed and requires a lot less auditing of employees' tax set up.
Anonymous | TrustRadius Reviewer

Hubstaff

Upwork is just for people working in their platform. Anyone can joing Hubstaff, it even comes with several plans that allow you to track time. Once you choose the upgraded system, more benefits are added to your plan. Even though we don't use the upgraded plan at our company, Hubstaff does its job wonderfully
Eligreg Lopez | TrustRadius Reviewer

Return on Investment

CIC Plus

  • I wasn't involved in the cost aspect. I was the administrator of the CIC Plus system.
  • CIC Plus caused us to owe back taxes on local taxes that were not automatically set up for employees.
  • The taxes that were not paid timely had interest and penalties associated with them.
Anonymous | TrustRadius Reviewer

Hubstaff

  • Within 12 months of using Hubstaff, we saved $22,000 per annum vs. our previous provider
  • Doing the sums on where we are today, we are saving $170,000 per annum vs. our previous provider.
David Judge | TrustRadius Reviewer

Screenshots

Pricing Details

CIC Plus

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Hubstaff

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

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