What users are saying about
1 Rating
44 Ratings
1 Rating
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Score 1 out of 100
44 Ratings
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Score 5.7 out of 100

Likelihood to Recommend

CIC Plus

CIC Plus was designed to set up local and state taxes for employees in the payroll system. Taxes were not being set up for work locations and there was a lot of manual entry as well as audits that had to be done to set up employees properly.
Anonymous | TrustRadius Reviewer

Intuit Payroll

I believe the ideal scenario is when you are already using the Intuit family of products and the payroll bolts on to your existing QuickBooks infrastructure. Payroll software products have been around a long time, and this is a very competitive niche. Most of the companies do a good job of filing taxes promptly, reporting W-2 items properly, providing good reports, etc. Where you might really get some extra efficiency and benefit is the fact that the payroll is woven into the accounting system, creating one seamless enterprise solution. Also, where it might be less appropriate is in a really simple use case such as a one person company where there aren't complex fringe benefits to deal with. In that scenario, you can set up the ACH debits directly with the state agency and the IRS and possibly file your own 941, 940, W-2/W-3 and state equivalent forms. Of course, if you're willing to do this and are good with details, you can save yourself some money.
Laurence Sarner | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

CIC Plus
Intuit Payroll
7.6
Pay calculation
CIC Plus
Intuit Payroll
7.2
Support for external payroll vendors
CIC Plus
Intuit Payroll
5.8
Off-cycle/On-Demand payment
CIC Plus
Intuit Payroll
8.7
Benefit plan administration
CIC Plus
Intuit Payroll
6.7
Direct deposit files
CIC Plus
Intuit Payroll
8.9
Salary revision and increment management
CIC Plus
Intuit Payroll
7.7
Reimbursement management
CIC Plus
Intuit Payroll
7.9

Pros

CIC Plus

  • CIC Plus sets up state and local taxes for employees' home addresses.
  • CIC Plus is easy to use.
  • CIC Plus offers an I-9 service.
Anonymous | TrustRadius Reviewer

Intuit Payroll

  • Integration with QuickBooks Desktop. This is the key strength of IP... it is a complete, native integration and let's you maintain all employee records and time keeping in QuickBooks
  • Job Costing. Another key differentiation -- some payroll outsources say they do true job costing (by work or item code). Don't believe them. If its' not integrated with your accounting system, you will not get "TRUE" job costing. You can get costs ASSIGNED to jobs (which may be fine), but you won't get item level detail in QuickBooks from anyone but Intuit.
  • Variety of Payment options. Use Direct Deposit or manual checks... or whatever you want. Since its in QB, you can make payments any way you want.
  • Cash Flow. This is both good and bad, but IP will not take taxes out of your bank account until they are due. That's different than some other providers that want assurance that you have the tax payments available at the moment you push "SUBMIT."
David Worrell | TrustRadius Reviewer

Cons

CIC Plus

  • CIC Plus needs to set up the local taxes for employees' home and work location.
  • CIC Plus does not automatically set up taxes for a new hire unless the new hire goes to CIC Plus website and fills out the paperwork.
  • CIC Plus needs to have an automatic feed for every new hire that automatically sets up ALL the home and work location taxes for the employee.
Anonymous | TrustRadius Reviewer

Intuit Payroll

  • My biggest issue is that they do continue to raise their prices on a regular basis and it makes people feel stuck when there are so many clients already using the system.
  • They do not support roaming employees, so employees that cross over into various tax jurisdictions in one pay period pose a challenge for calculating taxes and pay.
  • The setup can be a bit daunting still if you are not familiar with the system or the various taxes and requirements for reporting.
Jake Douglas | TrustRadius Reviewer

Likelihood to Renew

CIC Plus

CIC Plus 1.0
Based on 1 answer
No answer on this topic is available.

Intuit Payroll

Intuit Payroll 10.0
Based on 1 answer
Works perfectly as advertised.Our simple needs are well taken care of.
David Worrell | TrustRadius Reviewer

Usability

CIC Plus

No score
No answers yet
No answers on this topic

Intuit Payroll

Intuit Payroll 3.5
Based on 2 answers
I would rate it a 0. It gets worse and worse all the time. It seems like every time I go into IOP to run a payroll for one of my clients, I have one more problem.
Elizabeth Matter | TrustRadius Reviewer

Support Rating

CIC Plus

CIC Plus 1.0
Based on 1 answer
CIC Plus does not set up all the taxes that are necessary to pay employees properly and this left the employer wide open for tax penalties and interest for taxes that were not paid properly and timely.
Anonymous | TrustRadius Reviewer

Intuit Payroll

Intuit Payroll 4.9
Based on 7 answers
The customer support personnel have always walked me through the steps they need to take to assist me. Never rushed through anything. Always exceptionally thorough, answering all my questions and even sharing my screen visually (I have control, not them). It actually helps me to resolve future issues and questions, if they should arise.
Paula Byrd | TrustRadius Reviewer

Implementation Rating

CIC Plus

CIC Plus 1.0
Based on 1 answer
CIC Plus promised us a product that would set up taxes for employees home and work location and it did not do this as promised
Anonymous | TrustRadius Reviewer

Intuit Payroll

No score
No answers yet
No answers on this topic

Alternatives Considered

CIC Plus

BSI Tax Profile works to set up taxes for employees Home and Work location. It works as designed and requires a lot less auditing of employees' tax set up.
Anonymous | TrustRadius Reviewer

Intuit Payroll

It's a payroll software with decent customer support readily available and direct integration with my accounting tools. This made it a prime fit for me, and made payment and tax reporting relatively simple, and errors readily correctable. It does not have time tracking, and I still believe that this software is overpriced, but it's the best fit for me right now.
Brendon Brown | TrustRadius Reviewer

Return on Investment

CIC Plus

  • I wasn't involved in the cost aspect. I was the administrator of the CIC Plus system.
  • CIC Plus caused us to owe back taxes on local taxes that were not automatically set up for employees.
  • The taxes that were not paid timely had interest and penalties associated with them.
Anonymous | TrustRadius Reviewer

Intuit Payroll

  • Positive: Less of a learning curve to train payroll accountants, as they are already familiar with using Intuit. Also, in general there are a larger pool of candidates who know this system than many of the other "niche" lesser known payroll products.
  • Positive: More options to choose from depending on the level of service needed. For example, there is a Full Service offering if needed. This might apply to an organization that doesn't have the resources available or an internal person who has the time/bandwidth to handle the entire company's payroll. Thus, it is possible to cherry pick the level of service needed depending on the type of company/situation.
  • Positive: Good audit trail. This can be extremely important and cost efficient when a business is going through an external audit by an outside CPA firm and the payroll accounting function is undergoing testing (ie. less time required by the external auditor would likely lower their bill for their services).
Laurence Sarner | TrustRadius Reviewer

Pricing Details

CIC Plus

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

CIC Plus Editions & Modules

Additional Pricing Details

Intuit Payroll

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Intuit Payroll Editions & Modules

Edition
Core22.50 + $4 per employee1
Premium37.50 + $8 per employee1
Elite62.50+ $10 per employee1
  1. per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

CIC Plus
1.0
Intuit Payroll
5.3

Likelihood to Renew

CIC Plus
1.0
Intuit Payroll
10.0

Usability

CIC Plus
Intuit Payroll
3.5

Support Rating

CIC Plus
1.0
Intuit Payroll
4.9

Implementation Rating

CIC Plus
1.0
Intuit Payroll

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