What users are saying about
1 Rating
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Top Rated
702 Ratings
1 Rating
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Score 1 out of 100

QuickBooks Desktop Pro

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Top Rated
702 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

CIC Plus

CIC Plus was designed to set up local and state taxes for employees in the payroll system. Taxes were not being set up for work locations and there was a lot of manual entry as well as audits that had to be done to set up employees properly.
Anonymous | TrustRadius Reviewer

QuickBooks Desktop Pro

I am only going to recommend it because it is currently ubiquitous, and most accountants prefer it at the moment. I do not stand by the company, and will not use the product any longer than I have to. [I believe] the support is lousy, the product is overpriced, but it does the basics of what we need. I'm very happy for all those outside Intuit who make their living supporting QuickBooks Desktop Pro; third-party support is desperately needed. They also doubled their prices for software upgrades this year, and require those who don't pay double what the last upgrade cost, to subscribe every year for $200. If one does not subscribe beyond the first year, one will not be able to use the software beyond the first year. They are moving to a rental model even for those who refuse to use the LOUSY QuickBooks online. They were good company once. Now they just turn out bloatware that everyone uses, so the rest of us have to. I look forward to the day that an honest, better-priced competitor wipes the floor with Intuit.
Dana Friedman | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

CIC Plus
QuickBooks Desktop Pro
8.7
Pay calculation
CIC Plus
QuickBooks Desktop Pro
8.8
Benefit plan administration
CIC Plus
QuickBooks Desktop Pro
8.1
Direct deposit files
CIC Plus
QuickBooks Desktop Pro
8.8
Salary revision and increment management
CIC Plus
QuickBooks Desktop Pro
8.7
Reimbursement management
CIC Plus
QuickBooks Desktop Pro
8.8

Customization

CIC Plus
QuickBooks Desktop Pro
7.1
API for custom integration
CIC Plus
QuickBooks Desktop Pro
7.2
Plug-ins
CIC Plus
QuickBooks Desktop Pro
7.0

Security

CIC Plus
QuickBooks Desktop Pro
7.8
Single sign-on capability
CIC Plus
QuickBooks Desktop Pro
7.9
Role-based user permissions
CIC Plus
QuickBooks Desktop Pro
7.6

Reporting & Analytics

CIC Plus
QuickBooks Desktop Pro
8.2
Dashboards
CIC Plus
QuickBooks Desktop Pro
8.0
Standard reports
CIC Plus
QuickBooks Desktop Pro
8.6
Custom reports
CIC Plus
QuickBooks Desktop Pro
7.9

General Ledger and Configurable Accounting

CIC Plus
QuickBooks Desktop Pro
7.6
Accounts payable
CIC Plus
QuickBooks Desktop Pro
8.4
Accounts receivable
CIC Plus
QuickBooks Desktop Pro
8.3
Cash management
CIC Plus
QuickBooks Desktop Pro
7.6
Bank reconciliation
CIC Plus
QuickBooks Desktop Pro
8.8
Expense management
CIC Plus
QuickBooks Desktop Pro
7.9
Time tracking
CIC Plus
QuickBooks Desktop Pro
6.8
Fixed asset management
CIC Plus
QuickBooks Desktop Pro
7.7
Multi-currency support
CIC Plus
QuickBooks Desktop Pro
6.7
Multi-division support
CIC Plus
QuickBooks Desktop Pro
7.7
Regulations compliance
CIC Plus
QuickBooks Desktop Pro
7.1
Electronic tax filing
CIC Plus
QuickBooks Desktop Pro
8.2
Self-service portal
CIC Plus
QuickBooks Desktop Pro
6.8
Global Financial Support
CIC Plus
QuickBooks Desktop Pro
6.1
Primary and Secondary Ledgers
CIC Plus
QuickBooks Desktop Pro
8.0
Intercompany Accounting
CIC Plus
QuickBooks Desktop Pro
7.3
Localizations
CIC Plus
QuickBooks Desktop Pro
7.4
Journals and Reconciliations
CIC Plus
QuickBooks Desktop Pro
8.2
Enterprise Accounting
CIC Plus
QuickBooks Desktop Pro
7.2
Configurable Accounting
CIC Plus
QuickBooks Desktop Pro
7.5
Centralized Rules Framework
CIC Plus
QuickBooks Desktop Pro
7.3
Standardized Processes
CIC Plus
QuickBooks Desktop Pro
8.0

Inventory Management

CIC Plus
QuickBooks Desktop Pro
7.1
Inventory tracking
CIC Plus
QuickBooks Desktop Pro
7.9
Automatic reordering
CIC Plus
QuickBooks Desktop Pro
7.1
Location management
CIC Plus
QuickBooks Desktop Pro
7.4
Manufacturing module
CIC Plus
QuickBooks Desktop Pro
6.2

Order Management

CIC Plus
QuickBooks Desktop Pro
7.6
Pricing
CIC Plus
QuickBooks Desktop Pro
8.2
Order entry
CIC Plus
QuickBooks Desktop Pro
7.9
Credit card processing
CIC Plus
QuickBooks Desktop Pro
7.7
Cost of goods sold
CIC Plus
QuickBooks Desktop Pro
8.3
Order Orchestration
CIC Plus
QuickBooks Desktop Pro
7.2
End-to-end order visibility
CIC Plus
QuickBooks Desktop Pro
7.5
Order exception Resolution
CIC Plus
QuickBooks Desktop Pro
6.6

Pros

CIC Plus

  • CIC Plus sets up state and local taxes for employees' home addresses.
  • CIC Plus is easy to use.
  • CIC Plus offers an I-9 service.
Anonymous | TrustRadius Reviewer

QuickBooks Desktop Pro

  • It is easy to manage and adjust inventory on hand.
  • It is easy to make reports and customize them to your needs.
  • We also use it to pay our employees directly.
  • It is easy to make year-to-year comparisons to see where we can make improvements and the current financial situation.
Matt Wipf | TrustRadius Reviewer

Cons

CIC Plus

  • CIC Plus needs to set up the local taxes for employees' home and work location.
  • CIC Plus does not automatically set up taxes for a new hire unless the new hire goes to CIC Plus website and fills out the paperwork.
  • CIC Plus needs to have an automatic feed for every new hire that automatically sets up ALL the home and work location taxes for the employee.
Anonymous | TrustRadius Reviewer

QuickBooks Desktop Pro

  • QuickBooks Desktop Pro has been around for a few years and after an update[,] they force you to look at the changes/updates before you can use [them] after updating.
  • QuickBooks Desktop Pro does not have 2FA.
  • QuickBooks Desktop Pro should offer a way to store backups to a personal cloud without having to map a local network drive.
Tony Lamm | TrustRadius Reviewer

Likelihood to Renew

CIC Plus

CIC Plus 1.0
Based on 1 answer
No answer on this topic is available.

QuickBooks Desktop Pro

QuickBooks Desktop Pro 10.0
Based on 18 answers
We've used the program for more than 20 years in our firm both with clients and as our software. For the cost and value of the program it works well for our firms needs and desires for an accounting software program. At this point to switch would not make sense.
Anonymous | TrustRadius Reviewer

Usability

CIC Plus

No score
No answers yet
No answers on this topic

QuickBooks Desktop Pro

QuickBooks Desktop Pro 8.1
Based on 27 answers
It is a great software that does everything a small business needs it to do, but there are just a few bugs and quirks that make additional software necessary. The slowness of the software occasionally might eventually be overshadowed by the quickness of cloud-based software though.
Alexis Lewis | TrustRadius Reviewer

Reliability and Availability

CIC Plus

No score
No answers yet
No answers on this topic

QuickBooks Desktop Pro

QuickBooks Desktop Pro 8.3
Based on 4 answers
I haven't experienced a time when QuickBooks Pro was unavailable when I needed it in the entire 20 years of using the software
Anonymous | TrustRadius Reviewer

Support Rating

CIC Plus

CIC Plus 1.0
Based on 1 answer
CIC Plus does not set up all the taxes that are necessary to pay employees properly and this left the employer wide open for tax penalties and interest for taxes that were not paid properly and timely.
Anonymous | TrustRadius Reviewer

QuickBooks Desktop Pro

QuickBooks Desktop Pro 5.6
Based on 33 answers
The support team is not always easy to use or able to understand the problems. There are some difficulties understanding [...] the issues the purchaser has and the solutions are sometimes hard to implement. A lot can be avoided if the users have adequate training and security is set up correctly at implementation.
Scott Banks | TrustRadius Reviewer

In-Person Training

CIC Plus

No score
No answers yet
No answers on this topic

QuickBooks Desktop Pro

QuickBooks Desktop Pro 10.0
Based on 1 answer
Best thing I ever did was to attend a two day training seminar on QuickBooks, I learned an immense amount in a short time with hands on training by experts. I strongly recommend such training for anyone using any part of the software. It will pay for itself in the first month.
Chuck Bunn | TrustRadius Reviewer

Implementation Rating

CIC Plus

CIC Plus 1.0
Based on 1 answer
CIC Plus promised us a product that would set up taxes for employees home and work location and it did not do this as promised
Anonymous | TrustRadius Reviewer

QuickBooks Desktop Pro

QuickBooks Desktop Pro 9.0
Based on 12 answers
We implemented the software ourselves. The training we received on the software was done by taking a community course teaching us how to use QuickBooks. It allowed me to get started with some basics of how to use the program and have not needed much assistance since completing the course work.
Erika Neilson | TrustRadius Reviewer

Alternatives Considered

CIC Plus

BSI Tax Profile works to set up taxes for employees Home and Work location. It works as designed and requires a lot less auditing of employees' tax set up.
Anonymous | TrustRadius Reviewer

QuickBooks Desktop Pro

Zoho had great end-user support and it was almost as simple to learn and was as easy to use. But its reports were not as [customizable] as QuickBooks Desktop Pro, and its job cost and department accounting [were] more cumbersome than QuickBooks Desktop Pro was. In addition, while I like an underdog (Zoho) the fact is that it is easier to find staff that [is] comfortable with QuickBooks Desktop Pro than anything else on the market.
Anonymous | TrustRadius Reviewer

Return on Investment

CIC Plus

  • I wasn't involved in the cost aspect. I was the administrator of the CIC Plus system.
  • CIC Plus caused us to owe back taxes on local taxes that were not automatically set up for employees.
  • The taxes that were not paid timely had interest and penalties associated with them.
Anonymous | TrustRadius Reviewer

QuickBooks Desktop Pro

  • QuickBooks Desktop Pro is a no hassle accounting solution that ticks a lot of boxes. It almost never disappoints and organizations will usually keep using it for many years. If anything, the only time I've seen an organization migrate away from it is if they have specific accounting needs, or if the organization has grown to the point that they need a more robust accounting solution. Even then, QuickBooks can usually be maintained within another accounting software system for specific functions, like A/R & A/P for example.
Ryan Husbands, MBA, CPA | TrustRadius Reviewer

Pricing Details

CIC Plus

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

QuickBooks Desktop Pro

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

CIC Plus
1.0
QuickBooks Desktop Pro
8.3

Likelihood to Renew

CIC Plus
1.0
QuickBooks Desktop Pro
10.0

Usability

CIC Plus
QuickBooks Desktop Pro
8.1

Reliability and Availability

CIC Plus
QuickBooks Desktop Pro
8.3

Support Rating

CIC Plus
1.0
QuickBooks Desktop Pro
5.6

In-Person Training

CIC Plus
QuickBooks Desktop Pro
10.0

Implementation Rating

CIC Plus
1.0
QuickBooks Desktop Pro
9.0

Scalability

CIC Plus
QuickBooks Desktop Pro
8.0

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