What users are saying about
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Top Rated
945 Ratings
1 Rating
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Score 1 out of 100

QuickBooks Online

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Top Rated
945 Ratings
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Score 8.2 out of 100

Likelihood to Recommend

CIC Plus

CIC Plus was designed to set up local and state taxes for employees in the payroll system. Taxes were not being set up for work locations and there was a lot of manual entry as well as audits that had to be done to set up employees properly.
Anonymous | TrustRadius Reviewer

QuickBooks Online

QuickBooks Online is solid, dependable software for SMEs. Easily code your transactions when you download from the bank, which makes receipting a breeze. Because of the cloud, I can work remotely and access anywhere, anytime. The ability to add new users [is] also helpful. It's a simple and easy system for a newbies like myself.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

CIC Plus
QuickBooks Online
7.9
Pay calculation
CIC Plus
QuickBooks Online
8.4
Benefit plan administration
CIC Plus
QuickBooks Online
7.2
Direct deposit files
CIC Plus
QuickBooks Online
7.5
Salary revision and increment management
CIC Plus
QuickBooks Online
8.0
Reimbursement management
CIC Plus
QuickBooks Online
8.5

Customization

CIC Plus
QuickBooks Online
8.0
API for custom integration
CIC Plus
QuickBooks Online
8.1
Plug-ins
CIC Plus
QuickBooks Online
7.9

Security

CIC Plus
QuickBooks Online
8.6
Single sign-on capability
CIC Plus
QuickBooks Online
8.5
Role-based user permissions
CIC Plus
QuickBooks Online
8.7

Reporting & Analytics

CIC Plus
QuickBooks Online
8.1
Dashboards
CIC Plus
QuickBooks Online
7.9
Standard reports
CIC Plus
QuickBooks Online
8.3
Custom reports
CIC Plus
QuickBooks Online
7.9

General Ledger and Configurable Accounting

CIC Plus
QuickBooks Online
7.8
Accounts payable
CIC Plus
QuickBooks Online
8.6
Accounts receivable
CIC Plus
QuickBooks Online
8.8
Cash management
CIC Plus
QuickBooks Online
7.9
Bank reconciliation
CIC Plus
QuickBooks Online
8.6
Expense management
CIC Plus
QuickBooks Online
8.2
Time tracking
CIC Plus
QuickBooks Online
6.2
Fixed asset management
CIC Plus
QuickBooks Online
7.0
Multi-currency support
CIC Plus
QuickBooks Online
7.2
Multi-division support
CIC Plus
QuickBooks Online
7.8
Regulations compliance
CIC Plus
QuickBooks Online
7.9
Electronic tax filing
CIC Plus
QuickBooks Online
8.2
Self-service portal
CIC Plus
QuickBooks Online
8.1
Global Financial Support
CIC Plus
QuickBooks Online
6.5
Primary and Secondary Ledgers
CIC Plus
QuickBooks Online
7.3
Intercompany Accounting
CIC Plus
QuickBooks Online
7.4
Localizations
CIC Plus
QuickBooks Online
8.7
Journals and Reconciliations
CIC Plus
QuickBooks Online
8.1
Enterprise Accounting
CIC Plus
QuickBooks Online
8.2
Configurable Accounting
CIC Plus
QuickBooks Online
7.4
Centralized Rules Framework
CIC Plus
QuickBooks Online
7.9
Standardized Processes
CIC Plus
QuickBooks Online
7.6

Inventory Management

CIC Plus
QuickBooks Online
7.7
Inventory tracking
CIC Plus
QuickBooks Online
7.4
Automatic reordering
CIC Plus
QuickBooks Online
8.0
Location management
CIC Plus
QuickBooks Online
7.2
Manufacturing module
CIC Plus
QuickBooks Online
8.1

Order Management

CIC Plus
QuickBooks Online
7.7
Pricing
CIC Plus
QuickBooks Online
8.1
Order entry
CIC Plus
QuickBooks Online
8.2
Credit card processing
CIC Plus
QuickBooks Online
8.2
Cost of goods sold
CIC Plus
QuickBooks Online
7.9
Order Orchestration
CIC Plus
QuickBooks Online
7.5
End-to-end order visibility
CIC Plus
QuickBooks Online
7.3
Order exception Resolution
CIC Plus
QuickBooks Online
6.5

Pros

CIC Plus

  • CIC Plus sets up state and local taxes for employees' home addresses.
  • CIC Plus is easy to use.
  • CIC Plus offers an I-9 service.
Anonymous | TrustRadius Reviewer

QuickBooks Online

  • Easy to link to bank accounts and credit cards.
  • Intuitive interface for most things.
  • Manageable chart of accounts that allows for good customization of products and services.
  • Basic customization of invoices and language to be used in customer facing invoices/emails.
  • All major financial reports are a few clicks away, most can be customized, filtered, saved, exported.
  • Allows for rules to be set for common, recurring revenue and expenses - with some limitations.
Charles Fashana, MBA | TrustRadius Reviewer

Cons

CIC Plus

  • CIC Plus needs to set up the local taxes for employees' home and work location.
  • CIC Plus does not automatically set up taxes for a new hire unless the new hire goes to CIC Plus website and fills out the paperwork.
  • CIC Plus needs to have an automatic feed for every new hire that automatically sets up ALL the home and work location taxes for the employee.
Anonymous | TrustRadius Reviewer

QuickBooks Online

  • I feel that some more features could be added to the lower subscription tiers.
  • There could be more customization options for reports at the lower tier.
  • I feel overall that QuickBooks does a great job, so no other recommendations beyond these listed previously.
Lukas Sundahl, MBA | TrustRadius Reviewer

Likelihood to Renew

CIC Plus

CIC Plus 1.0
Based on 1 answer
No answer on this topic is available.

QuickBooks Online

QuickBooks Online 9.6
Based on 21 answers
It like the product 'right out of the box' and I trust Intuit will continually improve it over the years based on my experience with their desktop products. The large providers of Apps makes customizing the entire package relatively easy and seamless for a wide variety of business types.
John H. Adair CPA | TrustRadius Reviewer

Usability

CIC Plus

No score
No answers yet
No answers on this topic

QuickBooks Online

QuickBooks Online 8.5
Based on 55 answers
For online software QuickBooks Online has served well. I do sometimes prefer desktop software over online but having the ability to have the software available nearly anywhere is a great convenience. It is generally easy to learn for the basics of running a business when you are only recording sales and expenses.
Jeff Henkel | TrustRadius Reviewer

Reliability and Availability

CIC Plus

No score
No answers yet
No answers on this topic

QuickBooks Online

QuickBooks Online 5.6
Based on 6 answers
We have rarely had outages in the last 10 years. I can only recall 2 times in the last 10 years where we were not able to access our client files.
Anonymous | TrustRadius Reviewer

Performance

CIC Plus

No score
No answers yet
No answers on this topic

QuickBooks Online

QuickBooks Online 7.9
Based on 4 answers
There are tab issues. When I tab the field doesn't highlight and I have to backspace or delete what is in the field. Happens on the memo field and sometimes other fields. Very time consuming.
Colleen Walker | TrustRadius Reviewer

Support Rating

CIC Plus

CIC Plus 1.0
Based on 1 answer
CIC Plus does not set up all the taxes that are necessary to pay employees properly and this left the employer wide open for tax penalties and interest for taxes that were not paid properly and timely.
Anonymous | TrustRadius Reviewer

QuickBooks Online

QuickBooks Online 7.2
Based on 52 answers
QuickBooks Online has a great forum by Intuit. I believe both QuickBooks Online specialists and the community contribute to resolving issues and questions QuickBooks Online users have. I posted an issue I had with the software on the forum once and received a complete and knowledgeable replay within a few hours which helped me a lot. In my opinion, QuickBooks Online forum is very well-organized and really helpful especially for the new users.
Serguei Bykov | TrustRadius Reviewer

Implementation Rating

CIC Plus

CIC Plus 1.0
Based on 1 answer
CIC Plus promised us a product that would set up taxes for employees home and work location and it did not do this as promised
Anonymous | TrustRadius Reviewer

QuickBooks Online

QuickBooks Online 5.2
Based on 6 answers
I'm frustrated. Wound up with two companies, have to keep switching back and forth. This is unsatisfactory!
Robin M. Robboy, CPA | TrustRadius Reviewer

Alternatives Considered

CIC Plus

BSI Tax Profile works to set up taxes for employees Home and Work location. It works as designed and requires a lot less auditing of employees' tax set up.
Anonymous | TrustRadius Reviewer

QuickBooks Online

Xero is very comparable to QuickBooks Online, they are both good systems. QuickBooks has more integrations, works better for construction in the U.S., and the price is right. There are thousands of resources online and pro advisors to help if you need anything. Typically any answers to questions can be found online.
Michael Menke | TrustRadius Reviewer

Return on Investment

CIC Plus

  • I wasn't involved in the cost aspect. I was the administrator of the CIC Plus system.
  • CIC Plus caused us to owe back taxes on local taxes that were not automatically set up for employees.
  • The taxes that were not paid timely had interest and penalties associated with them.
Anonymous | TrustRadius Reviewer

QuickBooks Online

  • My clients are small business owners and startup companies. The low entry-price for the subscription has allowed them to allocate their resources to growing their business.
  • The cloud computing has allowed me to work on my client's accounting from my laptop and I'm no longer required to go to my client's site to work on their accounting
  • As a QuickBooks Certified Professional, I'm able to offer my clients discounted QuickBooks Online subscription at a lower price which has helped me keep my clients
Anonymous | TrustRadius Reviewer

Pricing Details

CIC Plus

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

CIC Plus Editions & Modules

Additional Pricing Details

QuickBooks Online

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

QuickBooks Online Editions & Modules

Edition
Simple Start$251
Plus$751
Advanced$1501
Self-Employed$151
  1. per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

CIC Plus
1.0
QuickBooks Online
8.2

Likelihood to Renew

CIC Plus
1.0
QuickBooks Online
9.6

Usability

CIC Plus
QuickBooks Online
8.5

Reliability and Availability

CIC Plus
QuickBooks Online
5.6

Performance

CIC Plus
QuickBooks Online
7.9

Support Rating

CIC Plus
1.0
QuickBooks Online
7.2

Implementation Rating

CIC Plus
1.0
QuickBooks Online
5.2

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