BambooHR vs. Experian Employer Services

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BambooHR
Score 8.3 out of 10
N/A
BambooHR is an on-line human resources solution that provides onboarding, payroll, and benefits management. It also offers automated time-off management and employee self-service.
$250
per month
Experian Employer Services
Score 1.0 out of 10
N/A
Experian Employer Services (including services from the former CIC Plus, acquired by Experian in 2022) is presented as a comprehensive suite of employer services designed to streamline workforce management and improve the employee lifecycle within the organization.N/A
Pricing
BambooHRExperian Employer Services
Editions & Modules
Core
$250
per month
Pro
$250
per month
No answers on this topic
Offerings
Pricing Offerings
BambooHRExperian Employer Services
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsNo matter what HR looks like at your company, we have the perfect plan for you!
More Pricing Information
Community Pulse
BambooHRExperian Employer Services
Top Pros
Top Cons
Features
BambooHRExperian Employer Services
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
BambooHR
8.1
103 Ratings
3% above category average
Experian Employer Services
-
Ratings
Employee demographic data7.885 Ratings00 Ratings
Employment history8.892 Ratings00 Ratings
Job profiles and administration8.591 Ratings00 Ratings
Workflow for transfers, promotions, pay raises, etc.8.380 Ratings00 Ratings
Organizational charting7.188 Ratings00 Ratings
Organization and location management8.081 Ratings00 Ratings
Compliance data (COBRA, OSHA, etc.)8.552 Ratings00 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
BambooHR
8.1
69 Ratings
1% above category average
Experian Employer Services
-
Ratings
Pay calculation8.246 Ratings00 Ratings
Support for external payroll vendors8.240 Ratings00 Ratings
Off-cycle/On-Demand payment8.026 Ratings00 Ratings
Benefit plan administration8.952 Ratings00 Ratings
Direct deposit files8.553 Ratings00 Ratings
Salary revision and increment management8.153 Ratings00 Ratings
Reimbursement management6.827 Ratings00 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
BambooHR
8.9
90 Ratings
10% above category average
Experian Employer Services
-
Ratings
Approval workflow9.288 Ratings00 Ratings
Balance details9.081 Ratings00 Ratings
Annual carry-forward and encashment8.572 Ratings00 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
BambooHR
8.7
100 Ratings
7% above category average
Experian Employer Services
-
Ratings
View and generate pay and benefit information7.965 Ratings00 Ratings
Update personal information9.299 Ratings00 Ratings
View company policy documentation9.080 Ratings00 Ratings
Employee recognition8.567 Ratings00 Ratings
View job history9.093 Ratings00 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
BambooHR
7.8
39 Ratings
1% above category average
Experian Employer Services
-
Ratings
Tracking of all physical assets7.839 Ratings00 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
BambooHR
7.7
77 Ratings
1% above category average
Experian Employer Services
-
Ratings
Report builder8.173 Ratings00 Ratings
Pre-built reports7.773 Ratings00 Ratings
Ability to combine HR data with external data7.456 Ratings00 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
BambooHR
8.6
81 Ratings
7% above category average
Experian Employer Services
-
Ratings
New hire portal8.777 Ratings00 Ratings
Manager tracking tools8.673 Ratings00 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
BambooHR
8.2
53 Ratings
1% above category average
Experian Employer Services
-
Ratings
Corporate goal setting8.243 Ratings00 Ratings
Individual goal setting8.351 Ratings00 Ratings
Line-of sight-visibility8.240 Ratings00 Ratings
Performance tracking8.147 Ratings00 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
BambooHR
7.9
59 Ratings
1% below category average
Experian Employer Services
-
Ratings
Performance plans7.652 Ratings00 Ratings
Performance improvement plans8.047 Ratings00 Ratings
Review status tracking7.953 Ratings00 Ratings
Review reminders8.255 Ratings00 Ratings
Multiple review frequency7.850 Ratings00 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
BambooHR
7.2
39 Ratings
9% below category average
Experian Employer Services
-
Ratings
Create succession plans/pools5.927 Ratings00 Ratings
Candidate ranking7.734 Ratings00 Ratings
Candidate search7.134 Ratings00 Ratings
Candidate development8.031 Ratings00 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
BambooHR
8.1
65 Ratings
4% above category average
Experian Employer Services
-
Ratings
Job Requisition Management8.045 Ratings00 Ratings
Company Website Posting8.353 Ratings00 Ratings
Publish to Social Media8.247 Ratings00 Ratings
Job Search Site Posting8.250 Ratings00 Ratings
Duplicate Candidate Prevention7.543 Ratings00 Ratings
Applicant Tracking8.257 Ratings00 Ratings
Notifications and Alerts8.760 Ratings00 Ratings
Best Alternatives
BambooHRExperian Employer Services
Small Businesses
Patriot Software
Patriot Software
Score 9.0 out of 10

No answers on this topic

Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
greytHR
greytHR
Score 8.3 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.3 out of 10
Infor Human Resources
Infor Human Resources
Score 7.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BambooHRExperian Employer Services
Likelihood to Recommend
8.9
(106 ratings)
1.0
(1 ratings)
Likelihood to Renew
9.2
(10 ratings)
1.0
(1 ratings)
Usability
8.5
(33 ratings)
-
(0 ratings)
Availability
9.3
(5 ratings)
-
(0 ratings)
Performance
8.7
(5 ratings)
-
(0 ratings)
Support Rating
8.5
(36 ratings)
1.0
(1 ratings)
Online Training
9.2
(4 ratings)
-
(0 ratings)
Implementation Rating
9.6
(3 ratings)
1.0
(1 ratings)
Configurability
8.6
(4 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
8.3
(3 ratings)
-
(0 ratings)
Ease of integration
9.6
(2 ratings)
-
(0 ratings)
Product Scalability
8.9
(5 ratings)
-
(0 ratings)
Professional Services
9.2
(2 ratings)
-
(0 ratings)
Vendor post-sale
8.9
(4 ratings)
-
(0 ratings)
Vendor pre-sale
9.1
(4 ratings)
-
(0 ratings)
User Testimonials
BambooHRExperian Employer Services
Likelihood to Recommend
BambooHR
BambooHR is well suited for corporate type of organization. For example, the performance reviews are great, but if something more tailored to the restaurant side were quick and easy, that would be awesome. Timekeeping, as I mentioned, could be a bit more automated. Customer service is top-notch!
Read full review
Experian
CIC Plus was designed to set up local and state taxes for employees in the payroll system. Taxes were not being set up for work locations and there was a lot of manual entry as well as audits that had to be done to set up employees properly.
Read full review
Pros
BambooHR
  • It provides an extensive system for setting up time off accruals and managing their balances.
  • It has a powerful system for managing user permissions to allow supervisors access to necessary areas and limit the access of employees.
  • It provides a very useful set of auditing tools and reports, both for tracking changes to employee profiles and who made the changes.
  • It has a clean UI that makes it easy for less tech-savvy users to interact with their HR data.
Read full review
Experian
  • CIC Plus sets up state and local taxes for employees' home addresses.
  • CIC Plus is easy to use.
  • CIC Plus offers an I-9 service.
Read full review
Cons
BambooHR
  • Have a more robust report builder that has all the data as a filter.
  • Not all reports are able to be downloaded in different formats. I would prefer, csv, excel and PDF for all.
  • More options in the report builder to be able to customize your own reports instead of having to pay at least $200 for a simple report.
Read full review
Experian
  • CIC Plus needs to set up the local taxes for employees' home and work location.
  • CIC Plus does not automatically set up taxes for a new hire unless the new hire goes to CIC Plus website and fills out the paperwork.
  • CIC Plus needs to have an automatic feed for every new hire that automatically sets up ALL the home and work location taxes for the employee.
Read full review
Likelihood to Renew
BambooHR
We have tried other software in the last year and have not found it to be comparable to Bamboo HR especially in relation to the HR functionalities such as workflows, onboarding, automation, user-friendly experience, innovation, timekeeping, and ability to integrate with other 3rd party Payroll processing software. In addition, the employee ease of access and navigation of the platform makes this software crucial within our current culture of multi-site and remote work environments.
Read full review
Experian
No answers on this topic
Usability
BambooHR
It’s a very user-friendly interface. It is modern and easy on the eyes. It is simple and not overloaded with too much detail. It is not overwhelming, and it is visually insightful for all types of learners and workers. The backend is also just as simple to use and visualize.
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Experian
No answers on this topic
Reliability and Availability
BambooHR
Yes, there is a huge team in the back of the online platform or it looks like it because I have never been left without an answer when I have a question or waiting from a response on my chat .... There must be a huge team, this is so great and I always seem to have someone that is very knowledgeable too. So many times in the past I had to leave with customer service that would connect you with someone else because of the expertise, here everyone seems to be some kind of an expert in the HR function.
Read full review
Experian
No answers on this topic
Performance
BambooHR
I love BambooHR. Reports are easy to run and download and it usually covers any types of requests I get from the management team. You get excel or .csv downloads/reports and it is fast and simple, not too crowded so it is easy to read through. We don't integrate the tool yet but again, soon we will. we just did not had the time to utilize it yet but that's the plan.
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Experian
No answers on this topic
Support Rating
BambooHR
Support is effective and responsive. During our time with BambooHR we did not experience many issues, but initial support on setup was helpful and allowed for a quick turnaround on getting started. Since then, few needs have arisen for contacting support, but I would not hesitate to do so and would recommend BambooHR based on the quality of their support team.
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Experian
CIC Plus does not set up all the taxes that are necessary to pay employees properly and this left the employer wide open for tax penalties and interest for taxes that were not paid properly and timely.
Read full review
In-Person Training
BambooHR
I didn't have in-person training besides teaching my managers how to use the program. However, I couldn't omit this question (maybe a system glitch).
Read full review
Experian
No answers on this topic
Online Training
BambooHR
As far as I can recall, everything went well with doing it online and got questions answered. Was thankful to work with a dummy file to get used to some practices prior to getting our own domain within bamboo to then place our personnel information in the system, this helped a lot!
Read full review
Experian
No answers on this topic
Implementation Rating
BambooHR
It was some work involved in moving all of our documents from a drive over to the correct folders and creating the system of what folders were needed and what got placed where
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Experian
CIC Plus promised us a product that would set up taxes for employees home and work location and it did not do this as promised
Read full review
Alternatives Considered
BambooHR
Although there are many products in the marketplace, there is no perfect system. BambooHR is the most economical HRIS for a small business, start-up, or business that has never had HR software. BambooHR was selected for its affordable functionality. However, if they continue to ingore the lack of functionality the pretty package will no longer have any value.
Read full review
Experian
BSI Tax Profile works to set up taxes for employees Home and Work location. It works as designed and requires a lot less auditing of employees' tax set up.
Read full review
Contract Terms and Pricing Model
BambooHR
Since my organization has dropped with employees, I always find ways to reduce costs. I thought there would be a cheaper option, but I was glad that my package included a lot for the price, and downgrading would cost more. The rep could have let me downgraded and taken me to a higher package. I am thankful that didn't happen.
Read full review
Experian
No answers on this topic
Scalability
BambooHR
There is so much you can do with this platform, it is incredible and so welcoming. We don't utilize it 100% yet just because we are growing and the HR team has not been able to concentrate on other areas offered to us but but we will soon. Which is also why we got the product, specifically because what BambooHR can do to help us meet our growing business needs.
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Experian
No answers on this topic
Professional Services
BambooHR
VERY professional!
Read full review
Experian
No answers on this topic
Return on Investment
BambooHR
  • It's been a great force multiplier for our HR staff, supplementing their skills to allow them to focus on more complex tasks.
  • Employees enjoy using it and have to talk to HR staff less with the self-service options.
  • You may find as your organization grows that you outgrow a module or BambooHR and will replace with a dedicated solution.
Read full review
Experian
  • I wasn't involved in the cost aspect. I was the administrator of the CIC Plus system.
  • CIC Plus caused us to owe back taxes on local taxes that were not automatically set up for employees.
  • The taxes that were not paid timely had interest and penalties associated with them.
Read full review
ScreenShots

BambooHR Screenshots

Screenshot of BambooHR's Reporting