DEAR Systems, by Cin7

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
DEAR Systems, by Cin7	Score 7.1 out of 10	N/A	DEAR Systems is now part of Cin7 since the early 2021 acquisition. They offer a multi-channel order and inventory management oriented around the needs of retailers, that scales to support warehouse operations, point of sale solutions, as well as accounting and ecommerce integrations.	$325 per month

Pricing

Editions & Modules

Standard: $325
per month
Retailing: $475
per month
Manufacturing: $525
per month

Offerings

Pricing Offerings
DEAR Systems, by Cin7
Free Trial
Yes
Free/Freemium Version
No
Premium Consulting/Integration Services
No

Entry-level Setup Fee

No setup fee

Additional Details

Discount available for annual subscription and billing (equal to one month free).

More Pricing Information

Community Pulse
	DEAR Systems, by Cin7
Considered Both Products	DEAR Systems, by Cin7 Verified User C-Level Executive Chose DEAR Systems, by Cin7 DEAR Systems is much better software compared to Xero. The inventory tracking within Xero doesn't record batch dates and isn't really capable of production modules. Additionally, Xero doesn't have pricing tiers within invoicing, which is a very helpful feature offered by DEAR … Incentivized Helpful? John Cotter Accountancy Practice Principal Chose DEAR Systems, by Cin7 DEAR does what it says on the tin. We see great feedback from our peers. Unleashed, I found support poor (but over two years ago). Linnworks - No Xero integration by Xero recommended API and very expensive by other third party SAP Business 1 is in a different league, but the … Incentivized Helpful?
Top Pros	Pro Product management Pro Technical issues Pro Data integrity
Top Cons	Minus Down time

Features

DEAR Systems, by Cin7

Inventory Management

Comparison of Inventory Management features of Product A and Product B
	DEAR Systems, by Cin7 7.3 1 Ratings 5% below category average
Inventory tracking	8.01 Ratings
Automatic reordering	6.01 Ratings
Serial number and batch tracking	8.01 Ratings
Automation rules	8.01 Ratings
Reporting and analytics	9.01 Ratings
Fulfillment	5.01 Ratings
Backorder management	2.01 Ratings
Returns management	7.01 Ratings
Bill of materials management	7.01 Ratings
Item kitting	7.01 Ratings
Invoicing	9.01 Ratings
Forecasting	9.01 Ratings
Accounting integration	10.01 Ratings

Best Alternatives
	DEAR Systems, by Cin7
Small Businesses	Webgility Score 9.0 out of 10
Medium-sized Companies	QuickBooks Desktop Enterprise Score 8.2 out of 10
Enterprises	No answers on this topic
All Alternatives	View all alternatives

User Ratings
	DEAR Systems, by Cin7
Likelihood to Recommend	7.0 (4 ratings)
Likelihood to Renew	9.1 (1 ratings)
Support Rating	1.0 (1 ratings)

User Testimonials
	DEAR Systems, by Cin7
Likelihood to Recommend	Cin7 The production module systems that is offered by DEAR Systems is very good but a criticism is that it is tailored to non-variable production e.g., assembling a bike. If the output is variable e.g., dehydrating then the system is a bit challenging to use and can lead to inaccurate stock levels. Incentivized Verified User Anonymous Read full review
Pros	Cin7 Xero Online Accounting Integration - 100% reliable Drop Shipment combined with Own Warehouse Shipment Processing is a dream Support - Really efficient dealing with technical issues and more generic issues equally well Financial control of delivery notes and purchase invoices provides excellent data integrity Easily add new cost variables such as shipping costs, managed easily Incentivized John Cotter Accountancy Practice Principal Read full review
Cons	Cin7 Support Bugs Website Functionality Down-time Glitchiness Verified User Anonymous Read full review
Likelihood to Renew	Cin7 It does what it says on the tin. Incentivized John Cotter Accountancy Practice Principal Read full review
Support Rating	Cin7 Terrible support, absolutely useless for anything more major than a simple navigational problem. They always provide meaningless responses that don't really address the issue such as, "our engineering department is working on the issue" or "we're working on some optimisation". These responses would be fine if anything actually resulted from them, but the same errors and problems have existed for 4 years so I don't believe they really amount to anything. In addition, they're quite pushy for me to "close your ticket" so it can be marked as resolved, but my issue hasn't been resolved. I don't exactly want to leave my ticket open for several months, but they send me consistent reminders to close the ticket which is obnoxious especially since their resolution was "our engineering department will work on it". Verified User Anonymous Read full review
Alternatives Considered	Cin7 DEAR Systems is much better software compared to Xero. The inventory tracking within Xero doesn't record batch dates and isn't really capable of production modules. Additionally, Xero doesn't have pricing tiers within invoicing, which is a very helpful feature offered by DEAR Systems. If a business has any level of complexity than DEAR Systems is a significantly more capable software. Incentivized Verified User Anonymous Read full review
Return on Investment	Cin7 Improved reporting for production Reduced invoicing admin Better cogs reporting Incentivized Verified User Anonymous Read full review
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