DEAR Systems, by Cin7 vs. Microsoft Dynamics 365 Supply Chain Management

The production module systems that is offered by DEAR Systems is very good but a criticism is that it is tailored to non-variable production e.g., assembling a bike. If the output is variable e.g., dehydrating then the system is a bit challenging to use and can lead to inaccurate stock levels.

Incentivized

It is good for small and medium-size customers. Large customers have unique requirements and D365 somewhere lacking compared to products like SAP SCM. UX is very good. Works well with integration with Microsoft products. Integration with 3rd party products like SAP is not that great. It is easier to learn compared to SAP.

Incentivized

• Xero Online Accounting Integration - 100% reliable
• Drop Shipment combined with Own Warehouse Shipment Processing is a dream
• Support - Really efficient dealing with technical issues and more generic issues equally well
• Financial control of delivery notes and purchase invoices provides excellent data integrity
• Easily add new cost variables such as shipping costs, managed easily

Incentivized

• Up time and Environments: Environment is always monitored and has a high up time
• Updates: It is continuously updated with new features and bug fixed along with new legislations
• Ita core capabilities are great for both manufacturing and distribution purposes.

Incentivized

• Support
• Bugs
• Website Functionality
• Down-time
• Glitchiness

• Integration with 3rd party solutions.
• Analytics can be better.
• Can have more features for large enterprise like SAP SCM.

Incentivized

It does what it says on the tin.

Incentivized

Terrible support, absolutely useless for anything more major than a simple navigational problem. They always provide meaningless responses that don't really address the issue such as, "our engineering department is working on the issue" or "we're working on some optimisation". These responses would be fine if anything actually resulted from them, but the same errors and problems have existed for 4 years so I don't believe they really amount to anything. In addition, they're quite pushy for me to "close your ticket" so it can be marked as resolved, but my issue hasn't been resolved. I don't exactly want to leave my ticket open for several months, but they send me consistent reminders to close the ticket which is obnoxious especially since their resolution was "our engineering department will work on it".

DEAR Systems is much better software compared to Xero. The inventory tracking within Xero doesn't record batch dates and isn't really capable of production modules. Additionally, Xero doesn't have pricing tiers within invoicing, which is a very helpful feature offered by DEAR Systems. If a business has any level of complexity than DEAR Systems is a significantly more capable software.

Incentivized

the flexibility and cloud implementations allow for flexible design of our physical space.Its looks and feels make us easy for onboarding as well as the documentation process for files or product features or configuration settings helps a lot in it. to decide a power platform for business it is best to choose a perfect one as it can change the solution and can impact the business as well.

Incentivized

• Improved reporting for production
• Reduced invoicing admin
• Better cogs reporting

Incentivized

• Increase operational efficiency
• Improve strategic planning
• Optimize workforce productivity

Incentivized