DEAR Systems, by Cin7 vs. Valogix Inventory Planner

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
DEAR Systems, by Cin7
Score 7.1 out of 10
N/A
DEAR Systems is now part of Cin7 since the early 2021 acquisition. They offer a multi-channel order and inventory management oriented around the needs of retailers, that scales to support warehouse operations, point of sale solutions, as well as accounting and ecommerce integrations.
$325
per month
Valogix Inventory Planner
Score 6.0 out of 10
N/A
Valogix Inventory Planner is an inventory management software offering from Valogix. It includes features such as forecast, plan, and optimize inventory and determines which items to stock and order.N/A
Pricing
DEAR Systems, by Cin7Valogix Inventory Planner
Editions & Modules
Standard
$325
per month
Retailing
$475
per month
Manufacturing
$525
per month
No answers on this topic
Offerings
Pricing Offerings
DEAR Systems, by Cin7Valogix Inventory Planner
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsDiscount available for annual subscription and billing (equal to one month free).—
More Pricing Information
Community Pulse
DEAR Systems, by Cin7Valogix Inventory Planner
Top Pros

No answers on this topic

Top Cons
Features
DEAR Systems, by Cin7Valogix Inventory Planner
Inventory Management
Comparison of Inventory Management features of Product A and Product B
DEAR Systems, by Cin7
7.3
1 Ratings
5% below category average
Valogix Inventory Planner
-
Ratings
Inventory tracking8.01 Ratings00 Ratings
Automatic reordering6.01 Ratings00 Ratings
Serial number and batch tracking8.01 Ratings00 Ratings
Automation rules8.01 Ratings00 Ratings
Reporting and analytics9.01 Ratings00 Ratings
Fulfillment5.01 Ratings00 Ratings
Backorder management2.01 Ratings00 Ratings
Returns management7.01 Ratings00 Ratings
Bill of materials management7.01 Ratings00 Ratings
Item kitting7.01 Ratings00 Ratings
Invoicing9.01 Ratings00 Ratings
Forecasting9.01 Ratings00 Ratings
Accounting integration10.01 Ratings00 Ratings
Best Alternatives
DEAR Systems, by Cin7Valogix Inventory Planner
Small Businesses
Webgility
Webgility
Score 8.9 out of 10
Webgility
Webgility
Score 8.9 out of 10
Medium-sized Companies
QuickBooks Desktop Enterprise
QuickBooks Desktop Enterprise
Score 8.2 out of 10
QuickBooks Desktop Enterprise
QuickBooks Desktop Enterprise
Score 8.2 out of 10
Enterprises

No answers on this topic

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
DEAR Systems, by Cin7Valogix Inventory Planner
Likelihood to Recommend
7.0
(4 ratings)
6.0
(1 ratings)
Likelihood to Renew
9.1
(1 ratings)
-
(0 ratings)
Support Rating
1.0
(1 ratings)
-
(0 ratings)
User Testimonials
DEAR Systems, by Cin7Valogix Inventory Planner
Likelihood to Recommend
Cin7
The production module systems that is offered by DEAR Systems is very good but a criticism is that it is tailored to non-variable production e.g., assembling a bike. If the output is variable e.g., dehydrating then the system is a bit challenging to use and can lead to inaccurate stock levels.
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Valogix
Valogix is a good tool for a mid to large sized business who has a lot of SKUs and much data that needs to be analyzed to determine supply. It is best used by savvy people, as there is quite a learning curve to it. It integrates well with NetSuite, though I cannot speak to how well it may integrate with other ERP systems.
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Pros
Cin7
  • Xero Online Accounting Integration - 100% reliable
  • Drop Shipment combined with Own Warehouse Shipment Processing is a dream
  • Support - Really efficient dealing with technical issues and more generic issues equally well
  • Financial control of delivery notes and purchase invoices provides excellent data integrity
  • Easily add new cost variables such as shipping costs, managed easily
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Valogix
  • Calculates how much it thinks you should have on-hand, based on demand and other factors.
  • Integrates with NetSuite to include all your demand, supply, item and location data.
  • Automatically determines seasonality for items.
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Cons
Cin7
  • Support
  • Bugs
  • Website Functionality
  • Down-time
  • Glitchiness
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Valogix
  • The UI for their product (web application) is weak.
  • Does not support multiple units of measure well.
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Likelihood to Renew
Cin7
It does what it says on the tin.
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Valogix
No answers on this topic
Support Rating
Cin7
Terrible support, absolutely useless for anything more major than a simple navigational problem. They always provide meaningless responses that don't really address the issue such as, "our engineering department is working on the issue" or "we're working on some optimisation". These responses would be fine if anything actually resulted from them, but the same errors and problems have existed for 4 years so I don't believe they really amount to anything. In addition, they're quite pushy for me to "close your ticket" so it can be marked as resolved, but my issue hasn't been resolved. I don't exactly want to leave my ticket open for several months, but they send me consistent reminders to close the ticket which is obnoxious especially since their resolution was "our engineering department will work on it".
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Valogix
No answers on this topic
Alternatives Considered
Cin7
DEAR Systems is much better software compared to Xero. The inventory tracking within Xero doesn't record batch dates and isn't really capable of production modules. Additionally, Xero doesn't have pricing tiers within invoicing, which is a very helpful feature offered by DEAR Systems. If a business has any level of complexity than DEAR Systems is a significantly more capable software.
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Valogix
Compared to NetSuite's default demand planning module, Valogix shines. NetSuite's product is very weak, very manually-driven, and does not provide the precise level of control that Valogix does. We used NetSuite's module for a while before realizing it wouldn't work for us whatsoever. It might work for you if you have a simple product setup, few SKUs and only one location. But in that case, you probably don't need demand planning software anyway.
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Return on Investment
Cin7
  • Improved reporting for production
  • Reduced invoicing admin
  • Better cogs reporting
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Valogix
  • It has begun to reduce time for us taken up by running manual spreadsheet calculations.
  • The training was time-consuming and difficult to onboard new users when we had turnover.
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