Cin7 Orderhive vs. Freestyle Multichannel Order Management

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cin7 Orderhive
Score 7.2 out of 10
N/A
Cin7 Orderhiveis a SaaS based solution which brings order, shipping and inventory management functionalities in one platform, now from Cin7 (acquired February 2021). It facilitates multi-channel selling and streamlines back-end processes within a centralized real-time inventory tracking system. Orderhive provides integrations with marketplaces (Amazon, eBay, Etsy) shopping carts (Shopify, Magento, WooCommerce), shipping (FedEx, USPS, UPS, DPD), accounting software (Quickbooks & Xero) in one…
$95
per month
Freestyle M.O.M.
Score 9.0 out of 10
N/A
Freestyle Solutions is an order management software offering from the company of the same name in New Jersey formerly known as Dydacomp, strictly for ecommerce sellers operating across multiple channels.N/A
Pricing
Cin7 OrderhiveFreestyle Multichannel Order Management
Editions & Modules
Essentials
$95
per month
Standard
$195
per month
Enhanced
$295
per month
Enterprise
$500
per month
No answers on this topic
Offerings
Pricing Offerings
Cin7 OrderhiveFreestyle M.O.M.
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Cin7 OrderhiveFreestyle Multichannel Order Management
Top Pros
Top Cons
Features
Cin7 OrderhiveFreestyle Multichannel Order Management
Inventory Management
Comparison of Inventory Management features of Product A and Product B
Cin7 Orderhive
5.8
1 Ratings
13% below category average
Freestyle Multichannel Order Management
-
Ratings
Inventory tracking3.01 Ratings00 Ratings
Barcode scanning10.01 Ratings00 Ratings
Automation rules8.01 Ratings00 Ratings
Reporting and analytics7.01 Ratings00 Ratings
Item kitting10.01 Ratings00 Ratings
Invoicing4.01 Ratings00 Ratings
Forecasting2.01 Ratings00 Ratings
Accounting integration2.01 Ratings00 Ratings
Best Alternatives
Cin7 OrderhiveFreestyle Multichannel Order Management
Small Businesses
Webgility
Webgility
Score 8.8 out of 10
Webgility
Webgility
Score 8.8 out of 10
Medium-sized Companies
QuickBooks Desktop Enterprise
QuickBooks Desktop Enterprise
Score 8.1 out of 10
Accounting Seed
Accounting Seed
Score 8.5 out of 10
Enterprises

No answers on this topic

SAP Commerce Cloud
SAP Commerce Cloud
Score 8.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Cin7 OrderhiveFreestyle Multichannel Order Management
Likelihood to Recommend
7.2
(7 ratings)
6.0
(1 ratings)
Usability
1.0
(1 ratings)
-
(0 ratings)
Support Rating
1.0
(1 ratings)
-
(0 ratings)
User Testimonials
Cin7 OrderhiveFreestyle Multichannel Order Management
Likelihood to Recommend
Cin7
Setting up was covered by a dedicated account rep. It was a smooth and relatively easy process. Problems started a year in when I lost my dedicated account rep. Customer service would refer to the instructions when a question was asked. Sadly they didn't understand the question most of the time.
Read full review
Freestyle Solutions
MOM is not well suited as a CRM, though it can be used in that role. It is a good program to use for order management. It probably isn't well suited to be the only program you use, but certainly can help in an auxiliary role.
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Pros
Cin7
  • Around 18 months ago I started conversations with Orderhive as a potential vendor to run a large portion of our ecommerce business. It seemed promising, and the idea that the Plus (now called Enterprise) solution was customisable was the reason I decided to select Orderhive.
  • There was a significant amount of due-diligence from my end. It took me around 6 months to get my head around what features the software currently had, and what we would need to have Orderhive complete as a customisation.
  • This in itself was also quite a bit of work - there were a number of revisions to the contract documents, created by a non-technical sales representative. My concerns started around this point when I was unable to speak with a technical representative to discuss, in more detail, how each feature would work.
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Freestyle Solutions
  • Order Entry
  • Shipping
Read full review
Cons
Cin7
  • shipping, I would like to be able to handle returns more easily.
  • I would like to be able to handle stock differently according to order delivery dates. Order hive reserves qty for all the orders we place, I would like to be able to decide which orders reserve stock and which ones shouldn't.
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Freestyle Solutions
  • Updating and improving the user interface
  • CRM
Read full review
Usability
Cin7
Extremely poor, it is not a user-friendly automated time-saving system like what was promised. It is clunky and the development team is slow and creating very poor and unreliable results.
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Freestyle Solutions
No answers on this topic
Support Rating
Cin7
The worst I have ever experienced, they are arrogant, rude and often abusive. They then blame us when we get angry due to the poor quality of the product and the extremely bad customer service.
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Freestyle Solutions
No answers on this topic
Alternatives Considered
Cin7
Sadly I can't give Cin7 Core a review, because they haven't been able to resolve connection issues and it's been 3 months. But I'm done with this company
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Freestyle Solutions
Frankly I'm not sure which other programs are direct competitors to MOM. I can't think of any and I haven't used any others. For our purposes, it works well
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Return on Investment
Cin7
  • There has been a negative ROI in this case. Not only have we paid a deposit toward the customisation of our orderhive implementation, there has also been a massive sunk cost of approximately 18 months of my time and effort.
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Freestyle Solutions
  • I don't know ROI numbers for this program.
Read full review
ScreenShots

Cin7 Orderhive Screenshots

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