Cin7 Orderhive vs. Odoo

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cin7 Orderhive
Score 3.2 out of 10
N/A
Cin7 Orderhiveis a SaaS based solution which brings order, shipping and inventory management functionalities in one platform, now from Cin7 (acquired February 2021). It facilitates multi-channel selling and streamlines back-end processes within a centralized real-time inventory tracking system. Orderhive provides integrations with marketplaces (Amazon, eBay, Etsy) shopping carts (Shopify, Magento, WooCommerce), shipping (FedEx, USPS, UPS, DPD), accounting software (Quickbooks & Xero) in one…
$95
per month
Odoo
Score 7.3 out of 10
Mid-Size Companies (51-1,000 employees)
Odoo, from the Belgium-headquartered multinational company of the same name, is a suite of business applications for managing the sales pipeline. It also comprises a PoS and inventory management modules, scaling to a warehouse or retail management solution.
$31.10
per month per user
Pricing
Cin7 OrderhiveOdoo
Editions & Modules
Essentials
$95
per month
Standard
$195
per month
Enhanced
$295
per month
Enterprise
$500
per month
Standard
$31.10
per month per user
Custom
$46.70
per month per user
Offerings
Pricing Offerings
Cin7 OrderhiveOdoo
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeNo setup fee-$49,321,250 per app/ per user/ per month
Additional Details—A discount is offered for new users for the first 12 months of use for the initial users purchased. ($24.90 instead of $31.10 for Standard)
More Pricing Information
Community Pulse
Cin7 OrderhiveOdoo
Features
Cin7 OrderhiveOdoo
Inventory Management
Comparison of Inventory Management features of Product A and Product B
Cin7 Orderhive
5.8
1 Ratings
23% below category average
Odoo
6.0
16 Ratings
28% below category average
Inventory tracking3.01 Ratings7.816 Ratings
Barcode scanning10.01 Ratings00 Ratings
Automation rules8.01 Ratings00 Ratings
Reporting and analytics7.01 Ratings00 Ratings
Item kitting10.01 Ratings00 Ratings
Invoicing4.01 Ratings00 Ratings
Forecasting2.01 Ratings00 Ratings
Accounting integration2.01 Ratings00 Ratings
Automatic reordering00 Ratings7.415 Ratings
Location management00 Ratings8.014 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Cin7 Orderhive
-
Ratings
Odoo
4.2
9 Ratings
55% below category average
Pay calculation00 Ratings4.78 Ratings
Benefit plan administration00 Ratings6.07 Ratings
Direct deposit files00 Ratings8.18 Ratings
Customization
Comparison of Customization features of Product A and Product B
Cin7 Orderhive
-
Ratings
Odoo
7.8
12 Ratings
3% above category average
API for custom integration00 Ratings7.710 Ratings
Plug-ins00 Ratings7.812 Ratings
Security
Comparison of Security features of Product A and Product B
Cin7 Orderhive
-
Ratings
Odoo
7.9
13 Ratings
6% below category average
Single sign-on capability00 Ratings9.39 Ratings
Role-based user permissions00 Ratings6.513 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Cin7 Orderhive
-
Ratings
Odoo
6.8
14 Ratings
9% below category average
Dashboards00 Ratings6.514 Ratings
Standard reports00 Ratings6.914 Ratings
Custom reports00 Ratings7.114 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
Cin7 Orderhive
-
Ratings
Odoo
3.9
12 Ratings
65% below category average
Accounts payable00 Ratings6.112 Ratings
Accounts receivable00 Ratings6.112 Ratings
Global Financial Support00 Ratings4.611 Ratings
Primary and Secondary Ledgers00 Ratings5.211 Ratings
Journals and Reconciliations00 Ratings5.112 Ratings
Configurable Accounting00 Ratings5.612 Ratings
Standardized Processes00 Ratings4.711 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
Cin7 Orderhive
-
Ratings
Odoo
5.7
14 Ratings
33% below category average
Pricing00 Ratings7.714 Ratings
Order entry00 Ratings8.214 Ratings
Credit card processing00 Ratings7.612 Ratings
Cost of goods sold00 Ratings7.813 Ratings
Order Orchestration00 Ratings6.711 Ratings
Subledger and Financial Process
Comparison of Subledger and Financial Process features of Product A and Product B
Cin7 Orderhive
-
Ratings
Odoo
2.4
11 Ratings
103% below category average
Billing Management00 Ratings6.111 Ratings
Cash and Asset Management00 Ratings5.510 Ratings
Travel & Expense Management00 Ratings4.910 Ratings
Budgetary Control & Encumbrance Accounting00 Ratings2.39 Ratings
Period Close00 Ratings5.39 Ratings
Project Financial Management
Comparison of Project Financial Management features of Product A and Product B
Cin7 Orderhive
-
Ratings
Odoo
1.0
6 Ratings
153% below category average
Budgeting and Forecasting00 Ratings1.06 Ratings
Project Costing00 Ratings1.05 Ratings
Cost Capture00 Ratings1.05 Ratings
Capital Project Management00 Ratings1.05 Ratings
Customer Contract Compliance00 Ratings1.05 Ratings
Project Revenue Recognition00 Ratings1.05 Ratings
Project Execution Management
Comparison of Project Execution Management features of Product A and Product B
Cin7 Orderhive
-
Ratings
Odoo
2.5
7 Ratings
94% below category average
Project Planning and Scheduling00 Ratings7.07 Ratings
Task Insight for Project Managers00 Ratings7.06 Ratings
Project Mobile Functionality00 Ratings6.06 Ratings
Definable Resource Pools00 Ratings7.06 Ratings
Grants Management
Comparison of Grants Management features of Product A and Product B
Cin7 Orderhive
-
Ratings
Odoo
1.0
7 Ratings
152% below category average
Award Lifecycle Management00 Ratings1.06 Ratings
Procurement
Comparison of Procurement features of Product A and Product B
Cin7 Orderhive
-
Ratings
Odoo
7.2
10 Ratings
3% above category average
Bids Analyzed and Compared00 Ratings6.56 Ratings
Contract Authoring00 Ratings3.96 Ratings
Contract Repository00 Ratings4.56 Ratings
Requisitions-to-Purchase Orders Integrated00 Ratings6.89 Ratings
Supplier Management00 Ratings6.07 Ratings
Risk Management
Comparison of Risk Management features of Product A and Product B
Cin7 Orderhive
-
Ratings
Odoo
8.5
4 Ratings
25% above category average
Risk Repository00 Ratings10.02 Ratings
Control Management00 Ratings7.84 Ratings
Control Efficiency Assessments00 Ratings1.03 Ratings
Issue Detection00 Ratings10.02 Ratings
Remediation and Certification00 Ratings10.02 Ratings
Logistics
Comparison of Logistics features of Product A and Product B
Cin7 Orderhive
-
Ratings
Odoo
6.1
5 Ratings
12% below category average
Transportation Planning and Optimization00 Ratings7.04 Ratings
Transportation Execution Management00 Ratings7.84 Ratings
Trade and Customs Management00 Ratings7.83 Ratings
Fulfillment Management00 Ratings7.84 Ratings
Warehouse Workforce Management00 Ratings7.84 Ratings
Manufacturing
Comparison of Manufacturing features of Product A and Product B
Cin7 Orderhive
-
Ratings
Odoo
7.6
8 Ratings
3% above category average
Production Process Design00 Ratings7.06 Ratings
Production Management00 Ratings6.07 Ratings
Configuration Management00 Ratings6.55 Ratings
Work Execution00 Ratings7.36 Ratings
Manufacturing Costs00 Ratings7.76 Ratings
Supply Chain
Comparison of Supply Chain features of Product A and Product B
Cin7 Orderhive
-
Ratings
Odoo
7.6
10 Ratings
4% above category average
Forecasting00 Ratings7.410 Ratings
Inventory Planning00 Ratings7.210 Ratings
Performance Monitoring00 Ratings6.69 Ratings
Product Lifecycle Management
Comparison of Product Lifecycle Management features of Product A and Product B
Cin7 Orderhive
-
Ratings
Odoo
8.6
5 Ratings
17% above category average
Proposal Management00 Ratings9.55 Ratings
Product Master Data Management00 Ratings8.25 Ratings
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User Ratings
Cin7 OrderhiveOdoo
Likelihood to Recommend
3.2
(7 ratings)
6.9
(20 ratings)
Likelihood to Renew
-
(0 ratings)
1.0
(1 ratings)
Usability
1.0
(1 ratings)
7.7
(12 ratings)
Support Rating
1.0
(1 ratings)
1.0
(6 ratings)
User Testimonials
Cin7 OrderhiveOdoo
Likelihood to Recommend
Cin7
Setting up was covered by a dedicated account rep. It was a smooth and relatively easy process. Problems started a year in when I lost my dedicated account rep. Customer service would refer to the instructions when a question was asked. Sadly they didn't understand the question most of the time.
Read full review
Odoo
Implementation was a terrible experience for us. Because it required a third party, we ended up way over budget and schedule. While Odoo advertises that it works with many systems, these third-party integrations often don't work out of the box and require extensive coding to set up. Furthermore, these "apps" can frequently break or lose integration.
Read full review
Pros
Cin7
  • Around 18 months ago I started conversations with Orderhive as a potential vendor to run a large portion of our ecommerce business. It seemed promising, and the idea that the Plus (now called Enterprise) solution was customisable was the reason I decided to select Orderhive.
  • There was a significant amount of due-diligence from my end. It took me around 6 months to get my head around what features the software currently had, and what we would need to have Orderhive complete as a customisation.
  • This in itself was also quite a bit of work - there were a number of revisions to the contract documents, created by a non-technical sales representative. My concerns started around this point when I was unable to speak with a technical representative to discuss, in more detail, how each feature would work.
Read full review
Odoo
  • Ignore requests for support
  • continue to collect money from users through micro-charges; apps, supports, etc.
  • Offer no support when they do finally respond, saying that it's the app developer's duty.
  • Creates a system that forces people that are good with software systems to pay for support
Read full review
Cons
Cin7
  • shipping, I would like to be able to handle returns more easily.
  • I would like to be able to handle stock differently according to order delivery dates. Order hive reserves qty for all the orders we place, I would like to be able to decide which orders reserve stock and which ones shouldn't.
Read full review
Odoo
  • We had to work with an implementation team to customize Odoo into something that could truly work for us.
  • I would like to be able to run some reports in an easier way.
  • We did have to implement the use of an iOT box as well for something like printing barcode stickers.
Read full review
Usability
Cin7
Extremely poor, it is not a user-friendly automated time-saving system like what was promised. It is clunky and the development team is slow and creating very poor and unreliable results.
Read full review
Odoo
Once you complete the training with Odoo, you have a great grasp of how the system works, and most every feature is intuitive- There is rarely a task within Odoo that I get frustrated trying to figure out- I can typically look through the system and find what I need to do, and if I ever do need support, the Odoo Support team is excellent
Read full review
Support Rating
Cin7
The worst I have ever experienced, they are arrogant, rude and often abusive. They then blame us when we get angry due to the poor quality of the product and the extremely bad customer service.
Read full review
Odoo
Easy - there is NO SUPPORT (like in ABSOLUTELY NOTHING!!!!!!!). Even for legally mandatory requirements where the system MUST work, they will gladly take a month to get back to you with a NON-answer. We couldn't even get our bank statements correctly into Odoo for 2 months - leading to no reconciliation and the company accounts were a mess (still are!!) as a result - Completely irresponsible. Have not EVEN had an apology from Odoo - they couldn't care less !!
Read full review
Alternatives Considered
Cin7
Sadly I can't give Cin7 Core a review, because they haven't been able to resolve connection issues and it's been 3 months. But I'm done with this company
Read full review
Odoo
It is simple to use and the features in Odoo are more advanced compared to zoho. The cost of Odoo is also very less comparatively with other competitors that are available in market. Accessing the in depth reports is very easy with Odoo and a person with low executive level can easily check his performance with Odoo and the security features is very powerful
Read full review
Return on Investment
Cin7
  • There has been a negative ROI in this case. Not only have we paid a deposit toward the customisation of our orderhive implementation, there has also been a massive sunk cost of approximately 18 months of my time and effort.
Read full review
Odoo
  • In older versions, it was super expensive to make it even work. You had to hire third-party developers all the time.
  • Newest versions have better built in functionality.
  • Cost is pretty high. Odoo plus developers to support it could bankrupt a small business.
Read full review
ScreenShots

Cin7 Orderhive Screenshots

Screenshot of

Odoo Screenshots

Screenshot of Odoo HomeScreenshot of Odoo ProjectScreenshot of Odoo Website GeneralScreenshot of Odoo POSScreenshot of Odoo AccountingScreenshot of Odoo Inventory