What users are saying about
2 Ratings
42 Ratings
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 1 out of 100
42 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.1 out of 100

Likelihood to Recommend

Orderhive

Their promises are empty and not kept. Their customer service is arrogant, rude and totally unhelpful. We paid $5000 up-front for a system that was going to automate our processes and save us lots of time, in fact, has been the total opposite, it has consumed ridiculous amounts of our time dealing them to get any sort of basic functions working while being abused by their "customer service". Now after 4 months some basic functions work but none of the time-saving automation works, they REFUSE to refund our money and continue to be unhelpful, rude and abusive
Martin Trygve Olsen | TrustRadius Reviewer

Odoo

The software is really good for managing inputs and inventory as well as maintaining traceability. The "track picking moves" functionality lets you look into a specific lot or serial numbers and view all the product moves that occurred with that lot. However, some navigation is not intuitive. For example, if I click on an item in the BoM of an assembly, then click the back button to go back to the assembly, the site goes all the way back to the home screen. Some of these quirks mean that there is a learning curve for the software, but overall the tracking is very good.
Mitesh Bhalani | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

Orderhive
Odoo
8.0
Pay calculation
Orderhive
Odoo
8.3
Benefit plan administration
Orderhive
Odoo
7.5
Direct deposit files
Orderhive
Odoo
7.5
Salary revision and increment management
Orderhive
Odoo
8.4
Reimbursement management
Orderhive
Odoo
8.5

Customization

Orderhive
Odoo
8.3
API for custom integration
Orderhive
Odoo
8.2
Plug-ins
Orderhive
Odoo
8.5

Security

Orderhive
Odoo
8.5
Single sign-on capability
Orderhive
Odoo
8.4
Role-based user permissions
Orderhive
Odoo
8.6

Reporting & Analytics

Orderhive
Odoo
7.9
Dashboards
Orderhive
Odoo
8.0
Standard reports
Orderhive
Odoo
8.2
Custom reports
Orderhive
Odoo
7.6

General Ledger and Configurable Accounting

Orderhive
Odoo
8.4
Accounts payable
Orderhive
Odoo
8.5
Accounts receivable
Orderhive
Odoo
8.5
Global Financial Support
Orderhive
Odoo
8.0
Primary and Secondary Ledgers
Orderhive
Odoo
7.9
Intercompany Accounting
Orderhive
Odoo
7.9
Localizations
Orderhive
Odoo
7.8
Journals and Reconciliations
Orderhive
Odoo
8.2
Enterprise Accounting
Orderhive
Odoo
9.1
Configurable Accounting
Orderhive
Odoo
8.8
Centralized Rules Framework
Orderhive
Odoo
8.6
Standardized Processes
Orderhive
Odoo
8.7

Inventory Management

Orderhive
Odoo
8.2
Inventory tracking
Orderhive
Odoo
8.0
Automatic reordering
Orderhive
Odoo
7.9
Location management
Orderhive
Odoo
8.3
Manufacturing module
Orderhive
Odoo
8.5

Order Management

Orderhive
Odoo
8.8
Pricing
Orderhive
Odoo
9.1
Order entry
Orderhive
Odoo
8.0
Credit card processing
Orderhive
Odoo
9.0
Cost of goods sold
Orderhive
Odoo
8.8
Order Orchestration
Orderhive
Odoo
8.4
End-to-end order visibility
Orderhive
Odoo
9.1
Order exception Resolution
Orderhive
Odoo
9.1

Subledger and Financial Process

Orderhive
Odoo
8.4
Automated Invoice Processing
Orderhive
Odoo
9.1
Shared Services Payments
Orderhive
Odoo
9.1
Billings Management
Orderhive
Odoo
8.8
Customer Receipt Applications
Orderhive
Odoo
8.2
Customer Collections
Orderhive
Odoo
8.5
Revenue Recognition
Orderhive
Odoo
8.5
Cash Management
Orderhive
Odoo
7.4
Asset Management
Orderhive
Odoo
8.2
Travel & Expense Management
Orderhive
Odoo
7.9
Budgetary Control & Encumbrance Accounting
Orderhive
Odoo
8.7
Period Close
Orderhive
Odoo
8.7
Transactions Tax
Orderhive
Odoo
8.3
Subledger Reconciliations
Orderhive
Odoo
8.2
3rd Party Accounting Systems
Orderhive
Odoo
7.8

Project Financial Management

Orderhive
Odoo
7.9
Budgeting and Forecasting
Orderhive
Odoo
8.0
Project Costing
Orderhive
Odoo
8.1
Cost Capture
Orderhive
Odoo
8.0
Capital Project Management
Orderhive
Odoo
8.0
Customer Invoicing
Orderhive
Odoo
8.1
Customer Contract Compliance
Orderhive
Odoo
8.0
Project Revenue Recognition
Orderhive
Odoo
8.0
Project Financial Performance Analysis
Orderhive
Odoo
8.0
Project Financials Dashboard
Orderhive
Odoo
8.4
Real-time Financial Reporting
Orderhive
Odoo
8.0
Embedded Business Intelligence
Orderhive
Odoo
7.3
Project Planning Collaboration
Orderhive
Odoo
7.3

Project Execution Management

Orderhive
Odoo
8.0
Project Planning and Scheduling
Orderhive
Odoo
8.7
Project Manager Dashboard
Orderhive
Odoo
8.7
Resource Manager Dashboard
Orderhive
Odoo
8.7
Task Insight for Project Managers
Orderhive
Odoo
8.7
Project Manager Mobile Functionality
Orderhive
Odoo
8.6
Team Member Task Collaboration
Orderhive
Odoo
8.0
Team Member Mobile Functionality
Orderhive
Odoo
8.2
Project Candidate Search
Orderhive
Odoo
7.5
Project Candidate Comparison and Analysis
Orderhive
Odoo
7.5
Defineable Resource Pools
Orderhive
Odoo
7.2
Defineable Resource Pools
Orderhive
Odoo
7.1
Talent Profiles
Orderhive
Odoo
7.5
Real-Time Project Reporting
Orderhive
Odoo
7.5
Absence Management
Orderhive
Odoo
8.0
Product Lifecycle Management
Orderhive
Odoo
8.0

Grants Management

Orderhive
Odoo
7.4
Award Lifecycle Management
Orderhive
Odoo
7.5
Spending Control
Orderhive
Odoo
7.2
Indirect Cost Management
Orderhive
Odoo
7.5
Billing
Orderhive
Odoo
7.4

Procurement

Orderhive
Odoo
8.1
Sourcing Team Collaboration
Orderhive
Odoo
8.1
Sourcing Analysis
Orderhive
Odoo
8.1
Bids Analyzed and Compared
Orderhive
Odoo
7.7
Catalog Shopping E-Commerce for Employees
Orderhive
Odoo
8.0
Contract Authoring
Orderhive
Odoo
8.0
Contract Compliance Management
Orderhive
Odoo
8.0
Contract History
Orderhive
Odoo
8.4
Contract Renewal Automation
Orderhive
Odoo
8.1
Contract Repository
Orderhive
Odoo
8.4
Contract Standardization and Enforcement
Orderhive
Odoo
8.4
Electronic Signatures
Orderhive
Odoo
8.1
Invoice Automated Matching
Orderhive
Odoo
8.0
Purchasing Risk and Compliance Management
Orderhive
Odoo
8.0
Requisitions-to-Purchase Orders Integrated
Orderhive
Odoo
8.0
Spend Compliance Management
Orderhive
Odoo
7.7
Supplier Assessment
Orderhive
Odoo
8.4
Supplier Communication and Collaboration
Orderhive
Odoo
8.4
Supplier Management
Orderhive
Odoo
8.1
Supplier Portal
Orderhive
Odoo
8.0

Risk Management

Orderhive
Odoo
8.5
Risk Repository
Orderhive
Odoo
8.3
Control Management
Orderhive
Odoo
8.3
Control Mapping
Orderhive
Odoo
7.9
Control Efficiency Assessments
Orderhive
Odoo
8.4
Automated Control Assessments
Orderhive
Odoo
8.9
Assessment Capture
Orderhive
Odoo
8.4
Issue Detection
Orderhive
Odoo
8.9
Automatic Notification
Orderhive
Odoo
8.9
Remediation and Certification
Orderhive
Odoo
8.3

Logistics

Orderhive
Odoo
7.4
Transportation Planning and Optimization
Orderhive
Odoo
7.9
Transportation Sourcing Management
Orderhive
Odoo
7.9
Transportation Process Integration
Orderhive
Odoo
8.3
Transportation Execution Management
Orderhive
Odoo
7.3
Freight Payment Automation
Orderhive
Odoo
7.9
Trade Management
Orderhive
Odoo
7.9
Trade Regulatory Compliance Management
Orderhive
Odoo
6.3
Customs Entry Management
Orderhive
Odoo
7.0
Customs Document Management
Orderhive
Odoo
7.0
Customs Document Collaboration
Orderhive
Odoo
7.0
Fulfillment Management
Orderhive
Odoo
7.0
Inventory Visibility
Orderhive
Odoo
7.0
Warehouse Workforce Management
Orderhive
Odoo
7.0

Manufacturing

Orderhive
Odoo
8.0
Production Process Design
Orderhive
Odoo
7.6
Supply Chain Business Flows
Orderhive
Odoo
8.0
Production Management
Orderhive
Odoo
8.1
Contracted Manufacturing Management
Orderhive
Odoo
7.8
Configuration Management
Orderhive
Odoo
8.4
Work Definition
Orderhive
Odoo
8.1
Work Execution
Orderhive
Odoo
8.0
Advanced Fulfillment
Orderhive
Odoo
8.1
Manufacturing Costs
Orderhive
Odoo
8.4

Supply Chain

Orderhive
Odoo
8.0
Forecasting
Orderhive
Odoo
8.0
Inventory Planning
Orderhive
Odoo
8.0
Multi-tier Supply Chain Planning
Orderhive
Odoo
8.0
Performance Monitoring
Orderhive
Odoo
8.0

Product Lifecycle Management

Orderhive
Odoo
7.5
Ideation Management
Orderhive
Odoo
7.2
Requirements Management
Orderhive
Odoo
7.2
Proposal Management
Orderhive
Odoo
7.5
Innovation Portfolio Management
Orderhive
Odoo
7.2
Product Master Data Management
Orderhive
Odoo
7.5
Vendor Portal
Orderhive
Odoo
8.0
Project Portfolio Management
Orderhive
Odoo
8.0

Pros

Orderhive

  • Around 18 months ago I started conversations with Orderhive as a potential vendor to run a large portion of our ecommerce business. It seemed promising, and the idea that the Plus (now called Enterprise) solution was customisable was the reason I decided to select Orderhive.
  • There was a significant amount of due-diligence from my end. It took me around 6 months to get my head around what features the software currently had, and what we would need to have Orderhive complete as a customisation.
  • This in itself was also quite a bit of work - there were a number of revisions to the contract documents, created by a non-technical sales representative. My concerns started around this point when I was unable to speak with a technical representative to discuss, in more detail, how each feature would work.
Myles Condon | TrustRadius Reviewer

Odoo

  • Possibility to customize the fields and some workflows is rather simple and a lot of tutorials are available on the internet.
  • The community version is free as are most modules and some paying modules developped for specific purposes are available in the marketplace.
  • It is easy to configure products with accounting, everything is smooth.
David MacDonald | TrustRadius Reviewer

Cons

Orderhive

  • Customer service is the worst we have ever experienced.
  • Completing promises.
  • Doing tasks on time.
  • Providing software that functions as promised.
  • Extremely poor onboard training (impatient and arrogant).
Martin Trygve Olsen | TrustRadius Reviewer

Odoo

  • Some of the 'landing pages' in the system are not user actionable/changeable. For instance, setting the pipeline of the sales, which appears for every salesmen user, even if there is no need for him/her to set it. It can't be turned off.
  • Being open source software, Odoo should be more easily tweakable. However, it is difficult to find the proper information for the developers about how to do it. The is a lot of information but not in a well-organized way.
Anonymous | TrustRadius Reviewer

Usability

Orderhive

Orderhive 1.0
Based on 1 answer
Extremely poor, it is not a user-friendly automated time-saving system like what was promised. It is clunky and the development team is slow and creating very poor and unreliable results.
Martin Trygve Olsen | TrustRadius Reviewer

Odoo

Odoo 6.5
Based on 4 answers
I would give it an average rating despite being easy to use, but the user interface is very poor and not intuitive at all which makes the whole experience not that good. Also, the system is not mobile friendly at all which is annoying if you want to check something on the go.
Amr Saad | TrustRadius Reviewer

Support Rating

Orderhive

Orderhive 1.0
Based on 1 answer
The worst I have ever experienced, they are arrogant, rude and often abusive. They then blame us when we get angry due to the poor quality of the product and the extremely bad customer service.
Martin Trygve Olsen | TrustRadius Reviewer

Odoo

Odoo 4.3
Based on 3 answers
Contacting support with Odoo is still slow and it takes time for support tickets to go to solved status. It requires doing all a research together with support for a complete migration or large modification, it is necessary to have deep knowledge about IT to make any modification on any pre-defined module.
Diego Gamez | TrustRadius Reviewer

Alternatives Considered

Orderhive

Orderhive attempts to do too many features, and each of those features is totally underdeveloped. The reason for choosing the Orderhive plus/enterprise solution in the first place, was so that we would be able to strengthen these features in our custom implementation, as well as additional custom business processes. Unfortunately, since Orderhive has been unable to deliver on this, the entire effort has been a loss.
Myles Condon | TrustRadius Reviewer

Odoo

I selected Odoo because it is all in the cloud online and it is very easy to conect from everywhere, but then it did nos suit what we wanted in other fields and the service was poor,so we deceided to cancel the contract, but never get our money back since november 2020.
Anonymous | TrustRadius Reviewer

Return on Investment

Orderhive

  • There has been a negative ROI in this case. Not only have we paid a deposit toward the customisation of our orderhive implementation, there has also been a massive sunk cost of approximately 18 months of my time and effort.
Myles Condon | TrustRadius Reviewer

Odoo

  • Streamlined the process of requesting/approving leaves.
  • Provided a centralized place for all employee payslips.
  • Increased Finance team's efficiency while carrying out salary payment tasks.
Ahmed Anwar Nasr | TrustRadius Reviewer

Screenshots

Pricing Details

Orderhive

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Orderhive Editions & Modules

Modules
Starter$201
Standard$401
Premium$90
  1. Other
Additional Pricing Details

Odoo

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$20*

* per app/ per user/ per month

Odoo Editions & Modules

Edition
Basic$3,060.001
Standard$5,950.001
Pro$21,250.001
  1. Per Year
Additional Pricing Details
New customers get a discount on the initial number of users purchased. ($20.00 USD instead of $24.00 USD).

Rating Summary

Add comparison