Cin7 Orderhive vs. SkuVault

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cin7 Orderhive
Score 6.1 out of 10
N/A
Cin7 Orderhiveis a SaaS based solution which brings order, shipping and inventory management functionalities in one platform, now from Cin7 (acquired February 2021). It facilitates multi-channel selling and streamlines back-end processes within a centralized real-time inventory tracking system. Orderhive provides integrations with marketplaces (Amazon, eBay, Etsy) shopping carts (Shopify, Magento, WooCommerce), shipping (FedEx, USPS, UPS, DPD), accounting software (Quickbooks & Xero) in one…
$95
per month
SkuVault
Score 8.0 out of 10
N/A
SkuVault is a cloud-based inventory and warehouse management system offering unlimited SKUs, orders and warehouses. According to the vendor, this solution’s real-time quantity syncs prevent out of stocks, barcoding and QC reduce picking and shipping errors, and the smart re-order reports ensure that your purchasing decisions are backed by hard data. The vendor says their clients on average decrease out of stocks by 10 times, reduce labor costs by 30%, and…N/A
Pricing
Cin7 OrderhiveSkuVault
Editions & Modules
Essentials
$95
per month
Standard
$195
per month
Enhanced
$295
per month
Enterprise
$500
per month
No answers on this topic
Offerings
Pricing Offerings
Cin7 OrderhiveSkuVault
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup fee$350 For 2 users
Additional Details——
More Pricing Information
Community Pulse
Cin7 OrderhiveSkuVault
Top Pros
Top Cons
Features
Cin7 OrderhiveSkuVault
Inventory Management
Comparison of Inventory Management features of Product A and Product B
Cin7 Orderhive
5.8
1 Ratings
28% below category average
SkuVault
-
Ratings
Inventory tracking3.01 Ratings00 Ratings
Barcode scanning10.01 Ratings00 Ratings
Automation rules8.01 Ratings00 Ratings
Reporting and analytics7.01 Ratings00 Ratings
Item kitting10.01 Ratings00 Ratings
Invoicing4.01 Ratings00 Ratings
Forecasting2.01 Ratings00 Ratings
Accounting integration2.01 Ratings00 Ratings
Best Alternatives
Cin7 OrderhiveSkuVault
Small Businesses
Webgility
Webgility
Score 8.9 out of 10
Webgility
Webgility
Score 8.9 out of 10
Medium-sized Companies
QuickBooks Desktop Enterprise
QuickBooks Desktop Enterprise
Score 8.2 out of 10
QuickBooks Desktop Enterprise
QuickBooks Desktop Enterprise
Score 8.2 out of 10
Enterprises

No answers on this topic

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
Cin7 OrderhiveSkuVault
Likelihood to Recommend
6.1
(7 ratings)
8.7
(2 ratings)
Usability
1.0
(1 ratings)
-
(0 ratings)
Support Rating
1.0
(1 ratings)
8.7
(2 ratings)
User Testimonials
Cin7 OrderhiveSkuVault
Likelihood to Recommend
Cin7
Setting up was covered by a dedicated account rep. It was a smooth and relatively easy process. Problems started a year in when I lost my dedicated account rep. Customer service would refer to the instructions when a question was asked. Sadly they didn't understand the question most of the time.
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SkuVault
It's very good for multiple locations. It's very easy to manage the inventory for different locations.
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Pros
Cin7
  • Around 18 months ago I started conversations with Orderhive as a potential vendor to run a large portion of our ecommerce business. It seemed promising, and the idea that the Plus (now called Enterprise) solution was customisable was the reason I decided to select Orderhive.
  • There was a significant amount of due-diligence from my end. It took me around 6 months to get my head around what features the software currently had, and what we would need to have Orderhive complete as a customisation.
  • This in itself was also quite a bit of work - there were a number of revisions to the contract documents, created by a non-technical sales representative. My concerns started around this point when I was unable to speak with a technical representative to discuss, in more detail, how each feature would work.
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SkuVault
  • Customer support are amazing. Very smart and quick to reply.
  • The reporting system has been amazing for ordering and monitoring sales over time,
  • The purchase orders have made a huge difference in the speed we can receive products
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Cons
Cin7
  • shipping, I would like to be able to handle returns more easily.
  • I would like to be able to handle stock differently according to order delivery dates. Order hive reserves qty for all the orders we place, I would like to be able to decide which orders reserve stock and which ones shouldn't.
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SkuVault
  • It really needs to have customizable access as their default options don't quite fit our requirements for different users.
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Usability
Cin7
Extremely poor, it is not a user-friendly automated time-saving system like what was promised. It is clunky and the development team is slow and creating very poor and unreliable results.
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SkuVault
No answers on this topic
Support Rating
Cin7
The worst I have ever experienced, they are arrogant, rude and often abusive. They then blame us when we get angry due to the poor quality of the product and the extremely bad customer service.
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SkuVault
Their support has been MORE than amazing. I work with them quite often to work in ways to improve how we use our system and learning all about the new things that are coming. The support staff always does their best and usually we are able to find a solution to the issues. And if are unable to find it on the 1st try pass it up to a specialist who quickly works to help you solve it
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Alternatives Considered
Cin7
Sadly I can't give Cin7 Core a review, because they haven't been able to resolve connection issues and it's been 3 months. But I'm done with this company
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SkuVault
SkuVault has been much more reliable than our previous product. Our inventory counts have been more accurate as well.
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Return on Investment
Cin7
  • There has been a negative ROI in this case. Not only have we paid a deposit toward the customisation of our orderhive implementation, there has also been a massive sunk cost of approximately 18 months of my time and effort.
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SkuVault
  • MASSIVE increase in inventory accuracy
  • We are now able to hire temps to help with work overflow
  • Having a price break when you hit so many licenses has been great since we use to many
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ScreenShots

Cin7 Orderhive Screenshots

Screenshot of

SkuVault Screenshots

Screenshot of SkuVault Quality ControlScreenshot of SkuVault Warehouse ReportScreenshot of SkuVault Replenishment Report