What users are saying about
5 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9 out of 100
Based on 5 reviews and ratings
12 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.6 out of 100
Based on 12 reviews and ratings
Attribute Ratings
- Cin7 is rated higher in 1 area: Support Rating
- Cin7 and Fishbowl Manufacturing (FBM) are tied in 1 area: Likelihood to Recommend
Likelihood to Recommend
7.8
Cin7
78%
2 Ratings
7.8
Fishbowl Manufacturing (FBM)
78%
5 Ratings
Support Rating
8.9
Cin7
89%
4 Ratings
7.0
Fishbowl Manufacturing (FBM)
70%
2 Ratings
Likelihood to Recommend
Cin7
Cin7 is great because a business can set up quickly without having to invest in hardware/servers, and the business does not need to be concerned about backing up data. Cin7 software is easy and intuitive to use. The pricing was competitive for cloud-based software that can be customized to each business. The software is constantly updated so a business does not have to worry about paying for updates or paying a large lump sum to purchase new updated software. However, Cin7 is able to increase its fees at any time. We experienced a significant price increase after 1 year. With purchased software, a business would not have to worry about unexpected pricing changes. Cin7 offers a useful integration with BigCommerce. Unfortunately, their own B2B website is lacking in features and ultimately not useful to our company. Cin7 does not provide the most useful customer service, as they only offer paid access to phone support. Most of our issue with the software were caused by updates in the software that were not announced, and they could only be fixed via email or tickets the next day.

Verified User
Manager in Corporate
Arts and Crafts Company, 1-10 employeesFishbowl Manufacturing (FBM)
Fishbowl is well suited for warehouse operations because you can control, monitor, report or view the progress of materials all the way from purchasing and receiving to the shipment and tracking of products. It integrates with major carriers and with QuickBooks so it does offer a suite that can support the entire operation. It allows for workflow monitoring, so particular groups or products can be tracked.
Operations Manager
Gavan Burke Enterprises, Inc.Wholesale, 1-10 employees
Pros
Cin7
- Powerful reporting that can be customized to fit your needs.
- Tons of integrations that help you get up and running quickly.
Head of Marketing
molly muttConsumer Goods, 1-10 employees
Fishbowl Manufacturing (FBM)
- Inventory control - provides easy/accurate reports. Also, cycle counts can be done at any time. The warehouse team was easily trained.
- Sales Orders - Fishbowl allowed us to have the sales orders accessible to everyone and linked the customers' purchase order to the orders and work orders (within the system). It no longer needs to be manually linked.
- Custom reports - for a small fee we had reports customized specifically for our company.
- Link to Quickbooks - invoices generated directly after closure of sales order.

Verified User
Director in Quality Assurance
Medical Devices Company, 11-50 employeesCons
Cin7
- Onboarding could be improved. We worked with a programmer who was not as familiar with our business needs. Additionally, the person in charge of our onboarding was initially difficult to schedule time with until we reached out to a manager.
- Cin7 occasionally makes updates to the software that causes the software to not work properly. For example, we would experience new errors on a CVS file import for products that had worked previously to the update. Additionally, our custom field implementations would be reverted to original and require set up again.
- We experienced semi-frequent outages of the software. The software would not be accessible for up to 1 hour at a time. I believe they took steps to address this and reduce down time.

Verified User
Manager in Corporate
Arts and Crafts Company, 1-10 employeesFishbowl Manufacturing (FBM)
- MRP
- BOM creation
- Unified interface

Verified User
Analyst in Research & Development
Market Research Company, 51-200 employeesPricing Details
Cin7
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$295 per month
Cin7 Editions & Modules
Edition
Ecommerce | $2951 |
---|---|
Wholesale | $2951 |
Multichannel | $4501 |
Ecommerce Plus | $4951 |
Wholesale Plus | $4951 |
Multichannel Plus | $6501 |
- per month
Additional Pricing Details
—Fishbowl Manufacturing (FBM)
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Fishbowl Manufacturing (FBM) Editions & Modules
—
Additional Pricing Details
—Support Rating
Cin7
Cin7 8.9
Based on 4 answers
The Cin7 support team has never let us down, even if they weren't able to completely solve our problem. They are willing to have conference calls, video chats, whatever works to help fix your issue.
Head of Marketing
molly muttConsumer Goods, 1-10 employees
Fishbowl Manufacturing (FBM)
Fishbowl Manufacturing (FBM) 7.0
Based on 2 answers
Originally the support for Fishbowl was very poor. It was hard to get anyone to help. In the last 12 - 14 months, it has greatly improved and if it continues this way I would certainly rate it higher.

Verified User
Director in Quality Assurance
Medical Devices Company, 11-50 employeesAlternatives Considered
Cin7
As a wholesale focused business, we found Vend to be tailored to retail businesses. TradeGecko was well suited for our wholesale business, however, lacked the full range of capabilities that Cin7 offered (B2B website, POS). Fishbowl had many features that we would not need. OMS Office Master System offered the wholesale capabilities we needed, however, the software could use an update. Cin7 was a perfect balance in terms of features and pricing for our company.

Verified User
Manager in Corporate
Arts and Crafts Company, 1-10 employeesFishbowl Manufacturing (FBM)
Fishbowl is more useful than QuickBooks Manufacturing if you operate complex manufacturing with multiple multi layered BOMS

Verified User
Executive in Corporate
Electrical & Electronic Manufacturing Company, 11-50 employeesReturn on Investment
Cin7
- Improved inventory accuracy across all channels.
- Sales gains from always showing products as in stock.
Head of Marketing
molly muttConsumer Goods, 1-10 employees
Fishbowl Manufacturing (FBM)
- Positive: Decreased time spent on copy/pasting in spreadsheets.
- Positive: Easier to analyze costs and guarantee efficiency.
- Negative: Time to get it up and running is really difficult to work with.
Founder & President
Beverage ManagementFood & Beverages, 51-200 employees