Cin7 vs Fishbowl Manufacturing (FBM)

• Powerful reporting that can be customized to fit your needs.
• Tons of integrations that help you get up and running quickly.

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• Inventory control - provides easy/accurate reports. Also, cycle counts can be done at any time. The warehouse team was easily trained.
• Sales Orders - Fishbowl allowed us to have the sales orders accessible to everyone and linked the customers' purchase order to the orders and work orders (within the system). It no longer needs to be manually linked.
• Custom reports - for a small fee we had reports customized specifically for our company.
• Link to Quickbooks - invoices generated directly after closure of sales order.

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• Onboarding could be improved. We worked with a programmer who was not as familiar with our business needs. Additionally, the person in charge of our onboarding was initially difficult to schedule time with until we reached out to a manager.
• Cin7 occasionally makes updates to the software that causes the software to not work properly. For example, we would experience new errors on a CVS file import for products that had worked previously to the update. Additionally, our custom field implementations would be reverted to original and require set up again.
• We experienced semi-frequent outages of the software. The software would not be accessible for up to 1 hour at a time. I believe they took steps to address this and reduce down time.

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• In some instances when the sales orders contain "non inventory items," it is difficult to split up these items (i.e. design contract items) once they have been put into the system. The work flow is not intuitive to know what needs to be backed out, etc. For example, if a sales order is placed with a contract for $1000 but the next day we need to bill out only $600 ($400 later) - the entire $1000 gets billed out and can't be retracted.
• Shipping memos/packing lists - the link between the Quickbooks invoice number would be nice.
• Adding files to the vendor/part area, so I don't need to go to our PLM system to get the files.

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• Improved inventory accuracy across all channels.
• Sales gains from always showing products as in stock.

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• Overall FBM has saved our company money. Our inventory is more accurate. Previously we used a home grown, Access data base. We have decreased our cost in the inventory/purchasing area by about 15%.
• Our parts are easier to track in the system - from sales order/purchasing/work order/inventory.

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