Cin7 vs. Magic xpi Integration Platform

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cin7
Score 7.1 out of 10
N/A
Cin7, headqduartered in Auckland, aims to make complex retail and wholesale simple with all-in-one cloud inventory, POS, EDI and 3PL. Cin7 allows users to manage sales channels, inventory, point of sale and supply chain in one central, cloud-based software. Cin7 offers integrations using third party logistics (3PL) interface and electronic data interchange (EDI), catering for businesses increasing trend to sell globally.
$295
per month
Magic xpi Integration Platform
Score 7.1 out of 10
N/A
Magic xpi Integration Platform is a business-to-business middleware offering, from Magic Software Enterprises in Laguna Hills, California.N/A
Pricing
Cin7Magic xpi Integration Platform
Editions & Modules
Ecommerce
$295
per month
Wholesale
$295
per month
Multichannel
$450
per month
Ecommerce Plus
$495
per month
Wholesale Plus
$495
per month
Multichannel Plus
$650
per month
No answers on this topic
Offerings
Pricing Offerings
Cin7Magic xpi Integration Platform
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Cin7Magic xpi Integration Platform
Top Pros
Top Cons
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Cin7Magic xpi Integration Platform
Small Businesses
Webgility
Webgility
Score 8.7 out of 10

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Medium-sized Companies
QuickBooks Desktop Enterprise
QuickBooks Desktop Enterprise
Score 8.1 out of 10
Anypoint Platform
Anypoint Platform
Score 8.3 out of 10
Enterprises

No answers on this topic

TIBCO B2B Integration Solution
TIBCO B2B Integration Solution
Score 8.2 out of 10
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User Ratings
Cin7Magic xpi Integration Platform
Likelihood to Recommend
7.8
(2 ratings)
8.0
(1 ratings)
Support Rating
8.9
(4 ratings)
-
(0 ratings)
User Testimonials
Cin7Magic xpi Integration Platform
Likelihood to Recommend
Cin7
Cin7 is great because a business can set up quickly without having to invest in hardware/servers, and the business does not need to be concerned about backing up data. Cin7 software is easy and intuitive to use. The pricing was competitive for cloud-based software that can be customized to each business. The software is constantly updated so a business does not have to worry about paying for updates or paying a large lump sum to purchase new updated software. However, Cin7 is able to increase its fees at any time. We experienced a significant price increase after 1 year. With purchased software, a business would not have to worry about unexpected pricing changes. Cin7 offers a useful integration with BigCommerce. Unfortunately, their own B2B website is lacking in features and ultimately not useful to our company. Cin7 does not provide the most useful customer service, as they only offer paid access to phone support. Most of our issue with the software were caused by updates in the software that were not announced, and they could only be fixed via email or tickets the next day.
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Magic Software Enterprises
In our experience, the product performs really well when interfacing systems with ERP's through SQL server database tables, but we've even made some interfaces with the web service functionality included with the magic xpi integration platform. Also, we've made some SAP Business One - SAP Business One interfaces, for copying information from one company to another.
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Pros
Cin7
  • Powerful reporting that can be customized to fit your needs.
  • Tons of integrations that help you get up and running quickly.
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Magic Software Enterprises
  • The UI is really simple to use, you have source / destination mapping for the items.
  • The scheduler gives you a lot of options when executing the models.
  • The error handling is usually pretty good and the errors can be corrected fast.
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Cons
Cin7
  • Onboarding could be improved. We worked with a programmer who was not as familiar with our business needs. Additionally, the person in charge of our onboarding was initially difficult to schedule time with until we reached out to a manager.
  • Cin7 occasionally makes updates to the software that causes the software to not work properly. For example, we would experience new errors on a CVS file import for products that had worked previously to the update. Additionally, our custom field implementations would be reverted to original and require set up again.
  • We experienced semi-frequent outages of the software. The software would not be accessible for up to 1 hour at a time. I believe they took steps to address this and reduce down time.
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Magic Software Enterprises
  • Although the scenarios may be online, the main service usually freezes and the processes can't transact any data. With a single restart of the service, the processes will be functioning again.
  • The support for more applications would be nice, even though there is a nice number of them.
  • The licensing for the software may be a little confusing.
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Support Rating
Cin7
The Cin7 support team has never let us down, even if they weren't able to completely solve our problem. They are willing to have conference calls, video chats, whatever works to help fix your issue.
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Magic Software Enterprises
No answers on this topic
Alternatives Considered
Cin7
As a wholesale focused business, we found Vend to be tailored to retail businesses. TradeGecko was well suited for our wholesale business, however, lacked the full range of capabilities that Cin7 offered (B2B website, POS). Fishbowl had many features that we would not need. OMS Office Master System offered the wholesale capabilities we needed, however, the software could use an update. Cin7 was a perfect balance in terms of features and pricing for our company.
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Magic Software Enterprises
Honestly, we have only used and evaluated magic xpi platform because of the recommendation of our SAP Business One main supplier, who has previously used the platform for their developments. So far, we have no regrets with the acquisition of the platform and we are very happy with it's performance until now.
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Return on Investment
Cin7
  • Improved inventory accuracy across all channels.
  • Sales gains from always showing products as in stock.
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Magic Software Enterprises
  • The implementation time for this kind of projects has been greatly reduced.
  • Certifying an In-House resource in the Magix xpi platform is probably the best option, considering all of the projects that can be developed in the future without the need of an external consultant.
  • The processes that have been automatized with the Magic xpi platform helped reduced human error and the time those processes took to finish.
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